Library Buildings

inCite Volume 29 • Issue 11 • November 2008

LIBRARY BUILDINGS UNE learning commons and external revamp A new beginning at Macquarie University Building within an established building

News magazine of the Australian Library and Information Association • ISSN 0158–0876

Volume 29 • Issue 11 • November 2008

inCite

News magazine of the Australian Library and Information Association • ISSN 0158-0876

Featuring this month – Library buildings Regulars In keeping with this month’s theme of library buildings, our cover image features Wallsend Library, NSW. (photo courtesy of Newcastle Region Library) inCite is the news magazine of the Australian Library and Information Association. It presents perspectives on issues relating to library and information science. © ALIA 2008 Apart from fair dealing for the purposes of research or study, reproduction of this material in any form, by any means, for public or commercial use is prohibited without written permission from the publisher. Contributors assert their moral rights to be identified as the authors of their works. Australian Library and Information Association ABN 40 090 953 236 Street address ALIA House, 9–11 Napier Close Deakin ACT 2600 Postal address PO Box 6335, Kingston ACT 2604 ph 02 6215 8222 fx 02 6282 2249 [email protected] http://www.alia.org.au Executive Director Sue Hutley ALIA Board of Directors Michelle Brennand, Philip Keane, Damian Lodge, Helen Partridge Jan Richards (Vice-president), Kate Watson, Derek Whitehead (President) inCite Editor Jane Hardy ph 02 6215 8235 fx 02 6282 2249 [email protected] Book Review Editor Fiona Edwards [email protected]

Frontline

4

Energise, Enthuse, Inspire!

22

Directline

5

Copyright

23

8

Workwatch

26

17

Webb’s web

27

Events

28

New members

29

Conferences Group in the spotlight Product/services directory— Relocation and library design Book reviews

18

20, 24

Index of articles 30

21

Index of advertisers 30

Professional development

Features Darwin Magistrates library

UNE learning commons and external revamp

10

University

reorganisation project

13

Consulting, cajoling, and

A new beginning at Macquarie 10

communicating

14

Relocation! relocation!

Building within an established building

11

relocation!

14

Palace and shed

11

Much more than a makeover

15

CARM2: a sequel to a shared

New Logan North Library— the library everybody loves

12

storage success

16

Big changes in the Top End

12

Library moving: Jan Brady Library,

Libraries are for everyone

13

Australian Taxation Office

16

Other news IFLA Milan 2009 Call for papers

6

Call for nominations for ALIA Board of Directors

6

ILAC develops best practice manual

6

2008 South Australian Library Achiever of the Year

7

Consider a career @ your library® 19 Destination— library career

19

inCite Designer Di Kuschert inCite Advertising Maria Charlton ph 02 4929 7766 fx 02 4929 7827 [email protected] inCite Printing Blue Star Print Group (incorporating NCP and Pirion) Cost for non-members to purchase single issue of inCite Australia $15.00 incl. p&p Overseas $25.00 incl.29p&p• Issue 11 • November 2008 Volume

ISO 9001 QEC 2412 SAI Global



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Frontline

You can never have too many friends—a tour of ALIA’s connections

This saying, although not self-evidently true, is an operating principle for ALIA. One of our key goals for 2009 is to develop and maintain strategic partnerships—friendships with other organisations. ALIA has already developed several such partnerships, and there is a list of our agreements and affiliations at http://www.alia.org.au/ governance/affiliation.html

Derek Whitehead ALIA President

Feedback to your Board of Directors Board members welcome your comments and feedback. Please feel free to contact a Board member at any time. Email: [email protected] with your comments. Derek Whitehead President 03 9214 8333 [email protected] Jan Richards Vice-president 03 6393 8126 [email protected] Michelle Brennand Director 08 9405 5490 [email protected] Philip Keane Director 08 8222 3224 [email protected] Damian Lodge Director 02 6933 2172 [email protected] Helen Partridge Director 07 3864 9047 [email protected] Kate Watson Director 07 5459 4417 [email protected]

Why is this particularly important for us? A major reason is that the library and information environment is not only quite fragmented, but the boundaries between our industry and other industries, and between the component parts of our industry, are fuzzy and imprecise. Within the large and growing information industry, there is change and evolution. So over the next year, we intend to work with others to bring together this variety—one might even say plethora— of organisations devoted to doing good for libraries and related areas of the information industry. ALIA has signed memorandums of understanding (MoUs) with several organisations: the Special Libraries Association (SLA)—the Australian section of a large US library association, the Library and Information Association of New Zealand Aotearoa (LIANZA), the Australian Society of Archivists (ASA), and the Australian Government Libraries Information Network (AGLIN). We are discussing a MoU with the Records Management Association of Australasia (RMAA). And we already have a MoU with CAVAL Ltd, a library services provider and nonprofit organisation in Victoria, owned by the Victorian universities. We work closely with library associations in other countries through our membership of IFLA, the International Federation of Library Associations and Institutions. We have a long-standing agreement with the Australian School Library Association (ASLA), which is a national federation of state associations. In this area, we also aim to coordinate our policies and activities, and we have an ALIAASLA Joint Policy Advisory Group to coordinate our approach to matters of common interest. Many organisations represent Australian library interests, and as the central organisation, ALIA aims to work with them all. In many cases we have formal agreements, in other cases we are negotiating them, and in other cases the connections are even looser. We work closely, for example, with the Council of Australian University Libraries (CAUL) and National and State Libraries Australasia (NSLA) and with groups like Friends of Libraries Australia (FOLA) and Libraries, Technology and the Future, Inc. (VALA). Public libraries are another area where there is a wide range of representation, in large part



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because they are state-based. There is a national body, Public Libraries Australia, with which ALIA has an agreement and with whom we partner for public campaigns. We also have a Memorandum of Collaboration with a number of state public library associations—NSW Public Libraries - Country (CPLA), NSW Public Libraries - Metropolitan (MPLA), Queensland Public Libraries Association (QPLA), Local Government Librarians' Association of Western Australia (LocLib), VicLink, and Public Libraries South Australia. We aim to work with other organisations in advocacy and lobbying. For example, we recently joined with the Internet Industry Association, CHOICE (the consumer association) and the Australian Digital Alliance in a common statement of principles relating to copyright discussions. We have commercial partners too that provide discounts to our members: APESMA, Bargain Books, Inbooks, Good Reading. See http://www.alia.org.au/membership.benefits/ partner.discounts.html We have partnerships, too, with some training organisations: CAVAL, the Chifley Business School, Key Forums, Information Enterprises Australia (IEA), Institute of Public Administration Australia NSW, Ark Group, Resource Options and education.au. See http://www.alia.org.au/ education/pd/services.html 

The response to this extremely long list—and my apologies if I have left anyone off the list, as I almost certainly have—is obviously WHEW! Working closely with other organisations poses some dilemmas. We have an identity, which we wish to maintain and promote, but so do they. The organisations may compete for the same members. They may have different criteria for membership than ours, perhaps less rigorous. To work with others means surrendering some relationship options—competition for example. There are issues of scope—who is a sibling, who a cousin, and who is unrelated? In the end, it is all about what we want to achieve, and for whom. It comes back to values just as much as impact and authority. Are we going in the same direction? We lead where this is the right way to go, but our relationship with our siblings and cousins is ultimately collaborative. We will do most good for libraries if we work together, least if we don’t. Too many organisations working for the good of libraries and the information industry inevitably risk being counter-productive. I suggested in another Frontline column that getting a good conference on the road was like organising a parade of elephants. But that is nothing compared with working together in the library and information sector. We need another metaphor, I am afraid. Derek Whitehead ALIA President [email protected]

Volume 29 • Issue 11 • November 2008

Library buildings are always one of my favourite topics—library spaces, renovations and redesign form an important part of how our customers experience our services. Working with a good architect or designer who can work with the library staff on ’needs and wants’ is also important. Many Australian libraries have won awards again this year, some featured in this edition of inCite. Other stories, from large and small libraries, inspire us to think differently and take the plunge to redesign or refurbish.

Groups and volunteers @ ALIA Groups of ALIA undertake thousands of hours of volunteer service for the Association. At this time of year, the Group committee members are planning the activities and initiatives they will conduct next year. What would you like to see? Or is it time to get involved, do something different, make your contribution and put your hand up? Contact a Group Convenor or our ALIA Groups Liaison Officer with your suggestions. http://www.alia.org.au/groups

Professional and career development @ ALIA I was pleased to attend the ALIA Tasmania Group’s ‘Growing your career’ workshop last month. This one-day conference on career development focused on three themes: the future of library work, empowering your career, and where your career can take you. ALIA continues to support your career in lots of ways, with the Career Development Kit and guide, professional development opportunities, committees to join and new skills to gain.The PD Scheme provides the resources for you to formally record and demonstrate your commitment to professional development; to provide a widelyaccepted and endorsed record of learning for you and your employer; and to gain recognition within the profession by the use of the Certified Practitioner (CP) post-nominal. http://www.alia. org.au/education/pd/

IASL School Librarianship Award Our congratulations to Jane Viner who has been awarded the IASL School Librarianship Award. The award recognises outstanding contributions to the national development of school libraries and services within the recipient’s own country or internationally. Jane has been recognised for her significant achievements in the development of information services and education for teacher librarians in IB schools in Jane Viner, IASL School Australia and the Librarianship Award recipient Asia Pacific region. Volume 29 • Issue 11 • November 2008

The International Association of School Librarianship IASL), which promotes and administers this award, is committed to enabling young people to develop literary and cultural appreciation and to use information effectively through the improvement of school libraries and school library programs as a vital component of education.

Nominations and online voting for the ALIA Board of Directors Nominations are now open for the Board of Directors positions for 2009-11: see page 6 of this issue. The Boardroom Bound program webpage has more information about being on the Board. Please note that the deadline for nominations is slightly earlier next year—the deadline is Wednesday 14th January 2009. Details and forms are available on our website: http://www. alia.org.au/governance/elections In 2009, ALIA will move to online voting for members for the first time. The Board has endorsed this development to make it easier for you to participate in voting and to have a voice in your Association’s future.

Goss! Behind the scenes… We have been lucky enough to be in contact with the writers of ‘The Librarians’. Series 2 is now being developed for 2009 by the ABC. Look out on the e-lists for more about what’s happening. Not on an ALIA e-list? Join one today to keep up with the news. http://www.alia.org.au/alianet/ e-lists/

aliaNEWS: are you subscribed? What is aliaNEWS? It is a free e-newsletter that is sent out via email at the beginning of each month. It updates you on ALIA events, membership issues, professional development opportunities, awards and grants, conference registration deadlines, publications, industry events, etc. Anyone interested in ALIA and the LIS sector is welcome to subscribe. Go to http://lists.alia. org.au/mailman/listinfo/aliaNEWS/ All past aliaNEWS e-newsletters are also available on our website http://www.alia.org. au/alianet/e-lists/alianews/ Subscribe now and keep in touch with your Association! Sue Hutley ALIA Executive Director [email protected]

Sue Hutley ALIA Executive Director [email protected]

ALIA Assistant Directors Jane Hardy Assistant Director Strategy & Advocacy 02 6215 8235 [email protected] Robyn Ellard Assistant Director Member Services 02 6215 8250 [email protected] Peter Heffernan Assistant Director Business Support 02 6215 8220 [email protected]

Local Liaison Officers LLOs are ALIA representatives in each state/territory. Their duties include being a point of contact for members and non-members. ACT: Robyn Ellard 02 6215 8250 [email protected] NSW: Niki Kallenberger 0408 818 028 [email protected] NT: Jayshree Mamtora 0416 366 634 [email protected] QLD: Claudia Davies 0407 964 967 [email protected] SA: Jeannine Hooper 0437 167 050 [email protected] TAS: Sally Murdoch 03 6234 7002 [email protected] VIC: Margie Anderson 03 9315 1090 [email protected]



WA: Natarsha Larment 0448 881 630 [email protected] inCite 

ILAC develops best practice manual The role of the ALIA Interlibrary Lending Advisory Committee (ILAC) is to provide the ALIA Board with advice on interlibrary lending and resource sharing policy and practice.  The committee consists of five experts in the field from a range of library types including academic, special, public and the National Library.  In 2005, the group coordinated a review of the Australian Interlibrary Resource Sharing (ILRS) Code. Building on the new code, the Committee is now developing an online best practice manual—one of the tasks referred to ALIA at the National Resource Sharing Forum.  Making use of a Wiki platform, the tool aims to be a co-operative information resource on interlibrary lending practice that is added to, maintained and used by inter-library loan (ILL) practitioners.  On 10 September 2008, the Committee met in Melbourne to brainstorm the structure of the tool, now named Share It: Australia’s Interlibrary and Resource Sharing (ILRS) Wiki.  It will be launched at Information Online in January 2009.  Ongoing maintenance will rely on the wider ILL community adding and editing content. Please contact members of the committee if you wish to contribute: http://www.alia.org. au/governance/committees/interlibrary.lending/ Thomas Girke Committee Chair ALIA Interlibrary Lending Advisory Committee [email protected]

IFLA Milan: Call for Papers  The next IFLA Congress is in Milan on 23-27 August 2009. The theme is Libraries create futures: building on cultural heritage. Details are at http://www.ifla.org/IV/ ifla75/index.htm There are currently many calls for papers for different sections and groups and they are due in December 2008. Take a look through the many interesting satellite events as well being held around Europe.

IFLA 2010 - Brisbane Australia We hope that some Australians will assist the IFLA2010 National Committee to promote Brisbane in Milan in 2009 and encourage the world's library professionals to visit Australia in 2010. Contact the National Committee at [email protected]



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Election of

ALIA

Vice-president and two Directors Call for nominations

Nominations are called for ALIA Vice-president (President-elect) and two positions on the Board of Directors of ALIA as incorporated under Corporations Law. The Vice-president (President-elect) and the two positions on the Board of Directors will be elected by the membership at large. Nominees must be personal members of the Association and will represent the interests of the organisation as a whole rather than those of a particular constituency. The Vice-president and directors will assume office at the Board meeting following the Annual General Meeting in May 2009. The Vice-president (President-elect) will assume the Presidency following the Annual General Meeting of the Association in 2010 until the 2011 Annual General Meeting. The term of office of Directors will be until the Annual General Meeting in 2011. Nominations must be in writing and must be signed by two financial members of the Association and include the consent in writing of nominee. Nomination forms must be accompanied by a current curriculum vitae which provides full details of academic and professional qualifications and a 100-word statement of professional concerns. The curriculum vitae should be arranged under headings of present position, previous positions and professional activities. A standard colour portrait photograph must be included. Nomination forms are available from ALIA National Office and via the ALIA website. Nominations close at 5:00pm Wednesday 14th January 2009 and should be sent to the ALIA Executive Director by mail to P.O. Box 6335, Kingston ACT 2604; by email to sue.hutley@ alia.org.au; or fax to 02 6282 2249. Forms and more information available from h t t p : / / w w w. a l i a . o r g. a u / g o v e r n a n c e / elections/2009/

Volume 29 • Issue 11 • November 2008

2008 South Australian Library Achiever of the Year Think big, put it out there and be bold enough to believe it Ian Hildebrand, Manager of Mount Barker Community Library, was named the 2008 South Australian Library Achiever of the Year at an award ceremony at the State Library of South Australia on Tuesday 5th August 2008. This annual award is organised by the ALIA SA Group of the Australian Library and Information Association (ALIA). Ian’s prize included an inscribed plaque and $500 cash and was very proudly sponsored by RAECO. National Sales Manager Trevor McCann said, “we all appreciate and acknowledge the importance and responsibility that beholds those who dare to be different”. Ian was nominated for innovative program development and creation of local business and community links for Mount Barker Community Library. ALIA SA Group co-convenor Benita Wheeler said Ian demonstrated dedication to the advancement of libraries, creative approaches to marketing, and successful collaborative ventures. “His award is richly deserved and he has done himself, his library and community, and the public library sector proud”, said Geoff Strempel, Associate Director of Public Library Services, State Library of South Australia. The presentation evening was also sponsored by 3M Library Systems, Ex-Libris and Public Libraries South Australia. In the past five years, under the leadership of Ian, Mount Barker Community Library has positioned itself as the heart

Volume 29 • Issue 11 • November 2008



of the community. Over this period the number of people visiting the library has increased by 60%. Ian has developed partnerships with a variety of local and statewide organisations including booksellers and publishers, TAFESA Wallis Cinemas, Dominos Pizza and Monarto Zoo. He has used the media very effectively to promote the library and its services. His innovation in children’s programming has resulted in a 500% increase in participation levels in the past three years. "What an exciting time to be working in libraries", Ian said. "In my career in libraries I have been very fortunate to have played a part in two revolutions: the technology revolution of bringing in and making information technology mainstream elements of a modern library service and now the Library 3.0 revolution where our focus returns to the people involved in making a library come to life including staff and the many people who make up the varied and diverse communities in a region". Ian was nominated by Rebecca Jeffree, Senior Librarian at Mount Barker Community Library, who felt that under Ian’s leadership, staff now focus on believing they can do something and then go about doing it. “We go for what we want and then work out how we are going to achieve it”, she said. Benita Wheeler Co-convenor, ALIA SA [email protected]

inCite 

Conferences

4th ALIA New Librarians Symposium Breaking barriers 5-6 December 2008

ALIA Information Online Conference and Exhibition 2009 20-22 January 2009

http://conferences.alia.org.au/ newlibrarian2008 How does a new librarian or new library technician break down the barriers and become a part of the vibrant exciting library culture in Australia? By attending the New Librarians Symposium! In December the Symposium will create a microcosm of the library world and there will be conversation, ideas, presentations and a wonderful conference dinner. For many who are new to the procession, you may find the thought of attending a conference with over 200 colleagues a little overwhelming—if you do here are a few tips: • • • • •

Talk to colleagues in your area who might have already attended a new librarians symposium—you’ll discover that it is an opportunity to build a network that will last throughout your library career; Talk to everyone that you meet at the conference—there will be innovative ways to meet presenters and attendees (hint: at the cocktail party at NLS2006, we were given Dewey numbers and subject names and we had to find others in the same subject area); Go to sessions that are different—for example if you work in a public library, attend a presentation by someone in an academic library. Despite the fact that we talk about our differences, libraries are remarkably similar and you will find it stimulating to think about services in a different context – and may have new ideas about your career; Say hello to potential employers: there will be many from university, public, special, state, national and parliamentary libraries attending throughout the conference—say hello and you never know what might come up in the future; Follow up on the conference through ALIA blogs, Facebook or by joining and reading ALIA material such as the e-lists. It’s a wonderful opportunity to add your thoughts through inCite, e-lists or blogs and to form networks around the nation (and beyond).

Melbourne will be buzzing. In addition to the main conference, there is a Professional Development (PD) Day on the Thursday with a wide range of options: • • • •

Workshop: The Art of Influence: Essential Skills for Leaders Resume Reviews Career Development Workshop Library tours:

Tour 1: Melbourne Library Service - City Library and Victoria University – City Flinders Library Tour 2: The Melbourne Athenaeum Library and Freehills Law Library Tour 3: State Library of Victoria • Workshop: Building your profile and extending your influence So look at the website - and book in now!

http://www.information-online. com.au Registrations Registrations for the conference and satellite workshops are now open! To register, go to the conference website. And if you want your ALIA Information Online 09 e-brochure right now, it’s ready for you on the conference website. Keynote update Justin Harness is the Head of Intranet and Information Services for Macquarie Bank and most recently won the International Knowledge Officer of the Year award at the 2008 Legal Technology Awards. Justin will examine the burgeoning realm of KM 2.0, looking at knowledge management into the future. His not-to-be-missed session will explore the use of knowledge management as a tool for change and will look at ways of packaging KM for clients. Workshops and satellites Our workshops take place pre and post conference. Secure your place now, numbers are limited! Here is a taste of what’s available to complement your Information Online experience. Writing for the web by Dey Alexander Communication via the web is a specialised skill and this session offers participants the chance to practice hands-on, practical tips and tricks on writing and design to give their content the ‘wow’ factor that will help it stand out from the crowd! This essential session for anyone who contributes website or intranet content investigates how customers look for information and encourages a critical appraisal of the way content and information is presented. Managing digitisation projects and using digitisation to expose records, facilitate broader access to digitised content and/or preserve records by Mal Booth What should you digitise and why should you do it? Learn how to decide what to digitise by considering things like audience demand and uniqueness. Then hear about budgeting, staffing, resources and the digitisation process. Seminar of Research Applications in Information and Library Services (RAILS5) The seminar focuses on linking research with practice. It aims to build partnerships between educators, researchers and practitioners to develop a culture of informed and innovative practice amongst the providers of library and information services. Michelle Nutting [email protected] Marian Morgan-Bindon [email protected]

Roxanne Missingham NLS4 Patron Parliamentary Librarian, Parliament of Australia [email protected]



inCite

Volume 29 • Issue 11 • November 2008

Conferences

ALIA 2009 National Library & Information Technicians Conference 15-18 September 2009

Over the next twelve months, the organising committee of the ALIA 2009 National Library & Information Technicians Conference will be introducing inCite readers to the human side of the committee. This month we would like to introduce Juliet Giustozzi. I work in Adelaide Research and Scholarship, the Digital Library within the University of Adelaide libraries. For the conference, I am working as the Sponsorship/Exhibition Coordinator to identify and approach potential sponsors and exhibitors to seek their participation in our 2009 conference. I have contacted, with Joanne Corbett's support, over 80 such organisations offering a range of sponsorship packages which offers unique opportunities to associate their brand with this important industry event. Our conference, which is held biennially, attracts over 400 delegates mostly from Australia and New Zealand. The conference will be held on 15-18 September 2009 at the Convention Centre in the heart of Adelaide. It will provide a forum for professionals to meet and share ideas with colleagues, plus opportunities to tour best practice sites in Adelaide, visit trade exhibitions and enjoy social activities together. We have a great programme prepared with great speakers, papers, pre- and post-conference functions, and a conference dinner at the National Wine Centre. There are lots of reasons to attend the conference and being in Adelaide presents participants with a great opportunity to visit our famous wine regions. I am enjoying the opportunity to work with the conference committee. It is an energetic and supportive group, and I am looking forward to what will be a great conference. For up-to-date information, please visit our website at http:// conferences.alia.org.au/libtec2009/. Juliet Giustozzi Digital Library Adelaide Research and Scholarship The University of Adelaide [email protected]

Broadband, libraries and the creation of Australian digital culture 18 November 2008 National Library of Australia The School of Information Studies at Charles Sturt University, in partnership with the Australian Library and Information Association and the National Library of Australia, has organised a one day professional development seminar around Australia’s digital culture and possible digital futures for Australia’s libraries within this context.

the Digital Economy), in addition to presentations on the digitisation of cultural materials and discussion of the issues around digital content creation (strategies, tools, and relevant issues). As the broadband infrastructure connects Australia with an international information environment rich in multi-media digital content, we might ask what will be delivered over that infrastructure. Are there sufficient building blocks of Australian digital content to enable the creation of a base layer of distinctively Australian digital culture reflecting the nation’s unique contribution to the web as a global digital environment? Visit http://www.alia.org.au/education/pd/ for program and registration details. Please join us to explore our digital future…. Jake Wallis School of Information Studies Charles Sturt University [email protected]

Library services in the Indigenous context: the ATSILIRN protocols, training, initiatives & digitisation projects Thursday 27 November, 9.30am–4.00pm Blake Library Learning Commons, University of Technology Sydney As part of our 30th anniversary celebrations, UNILINC is hosting a free seminar. The seminar seeks to help ‘close the gap’ when it comes to libraries and other information service delivery. UNILINC has been inspired in this endeavour by the July 2008 issue of inCite on Indigenous librarianship and by the dreaming08 ALIA conference in Alice Springs. The aim of the seminar is to increase awareness of Indigenous cultural perspectives and to explore how libraries can most effectively support teaching, learning and research. Areas to be covered include cultural protocols, library training, library service initiatives and digitisation projects. How many librarians know about the Aboriginal and Torres Strait Islander Library and Information Resources Network (ATSILIRN) Protocols? These important protocols are intended to guide library professionals in appropriate ways to interact with, and handle materials, relating to Aboriginal and Torres Strait Islander communities. UNILINC welcomes everyone to come along, listen, learn and be inspired. The program and registration information is on our website: http://www.unilinc.edu.au/events/seminar. html Rona Wade Executive Director UNILINC [email protected]

The event will provide an overview of the government’s agenda in relation to the digital economy (with a speaker from the Department for Broadband, Communication and Volume 29 • Issue 11 • November 2008



inCite 

LIBRARY BUILDINGS UNE learning commons and external revamp

A new beginning at Macquarie University

Deputy Prime Minister and Minister for Education Julia Gillard officially opened the Learning Commons in the Dixson Library at the University of New England on July 22nd 2008.

Back in 2006, Macquarie University Library faced a tricky problem—to develop a new library within a predetermined budget and in a space only marginally larger than that already in use that would remain relevant through rapid technological change, while allowing for growth in both the student population and the physical collection.

Building work to create the Commons involved major renovation and retasking of the Library’s ground floor, and followed exterior painting of the library and entrance remodelling in 2007. Commonwealth Capital Development Pool (CDP) funds financed the development of both the physical Learning Commons–which became operational in March this year– and the e-Learning Commons of virtual library services to both on campus and off campus students. In her speech to launch the Commons, Ms Gillard said she was impressed by its ‘sense of space and light’ (in contrast to the law libraries of her own university days), and the opportunities for students to use ‘the best of technology’ and work together in groups. She said the Government believed it was ‘important for students to have access to the learning tools of the 21st century’. Introducing Ms Gillard, Pro ViceChancellor (Academic Services) Eve Woodberry said the Learning Commons represented ‘a change in philosophy’—a recognition of the more ‘social’ way of learning of today’s students. The Commons brings together services critical to student success in one central and accessible campus location: Library, IT Help Desk, Student Assist and the Academic Skills Office. It provides an integrated service desk for Reference services, loans and ITD queries. Deputy Prime Minister, Julia Gillard The Commons also offers bookable meeting rooms and informal group discussion areas, electronic media booths, problem-based learning (PBL) rooms and a Medical Reserve, as well as social spaces including lounge areas and a coffee and snack facility. Most popular with students is the expanded and upgraded computer hub—again in a central campus location, well lit and air-conditioned, with a large number of well maintained workstations, flexible printing and copying options, professional assistance, and the security of being in a popular location with many other people. For these reasons, the Commons has become the University’s principal computer lab for student use day and night. Jack Bedson Acting University Librarian Dixson Library, University of New England [email protected]

Since its establishment in the 1960s, Macquarie University has had one central library servicing the whole institution. The library was placed deliberately at the centre of the University and has remained there, more or less undiluted, ever since.

Macquarie’s current library building is a

classic example of 1960’s late Brutalism. With continued growth in electronic resources, it was decided the new library would focus less on the physical collection and more on the provision of dynamic learning spaces where students can connect with each other and the resources they require.

A 21st century learning environment The successful design by architects Francis-Jones Morehen Thorp (fjmt), was described by the judging panel as “an elegant and timeless design concept that responded to a ‘new beginning’ at Macquarie”. Certainly the new design contrasts to the current library building which, with bold, grey concrete blocks, sits brooding and emphatic in the centre of the campus. The new library will be located on what will become the University Common. The front of the building will reach invitingly onto the Common and the long glass facade will connect it to the natural environment while providing an uninterrupted view of college life from both inside and out. Inside, the new building will seat 3000 students compared to the current seating of just over 1200. A mix of quiet study areas, learning lounges, dedicated postgraduate and research areas will be provided. All areas will have wireless connectivity allowing for personal electronic devices to be flexibly used. Learning lounges in the new Library will be open 24 hours a day and a café will be incorporated into the entrance of the building.

Robots to the rescue Having given over all this space to study areas, the problem remained of what to do with the vast physical collection—a collection of 1.8 million items that is projected to grow to 2.3 million over the 40 year life of the building. Research showed that just 20% of the collection satisfied 80% of loans so it was decided to locate the lesser used 80% of the collection in an automated storage and retrieval system (ASRS), the first of its type in Australia. The ASRS allows for high density storage, with material held in just one seventh the floor space taken up by open access collections. This far smaller footprint frees up needed space for people within the Library. The Library catalogue

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Volume 29 • Issue 11 • November 2008

‘Elegant & timeless’: the use of glass connects the new Library building to its environment - Image courtesy of fjmt

will indicate which items are in the ASRS, with clients being able to order items online and collect them from a service point. The retrieval process takes just a few minutes, meaning all of the Library’s physical collections are immediately available.

Browsing of the stored collection will be ‘virtual’ and the Library is exploring ways to augment online descriptions of books and journals to maximise their visibility.

Green The new Library is aiming to achieve a rare 5 Green Star rating from the Green Building Council of Australia. To qualify, the entire lifecycle of the building needs to be planned beforehand, from the environmental impact of the materials in creation, the impact of the operation of the building during its life, to the disposal of materials after it is dismantled. The expected completion date is 2010 and the cost is $77 million. More project details are available at http://www.lib. mq.edu.au/newlibrary/ Brendan Krige Communications Office Macquarie University Library [email protected]

Building within an established building In 2007, Curtin University Library was given a budget of nearly $1 million to develop a bold, creative and innovative learning space to support student-centred learning. The aim was to provide technology-rich, attractive surroundings incorporating different zones for wireless laptops, freestanding express computers, high quality graphics workstations, a presentation space with wall-mounted LCD screens, as well as areas utilising bluetooth and web-camera enabled PCs. Creating the new iZone required research, planning and preparation because it had to be developed within the Robertson Library building due to its central location on the Bentley campus. The building is an iconic 1970s structure Construction at Curtin which had last been extensively renovated twenty years ago. Much of the internal structure cannot be tampered with so adding windows or external doorways was out of the question. It was decided to gut an area on level two and careful consideration was given to blending the more ‘dated’ design elements with innovative requirements. Decisions were based on feedback from regular library and university surveys about Volume 29 • Issue 11 • November 2008



clients’ opinion of current facilities and the improvements they wanted. Unlike a new building starting from scratch, the budget had to factor in the costs of demolition and removal of the old infrastructure of offices, such as internal walls. After demolition, work began in earnest in the second half of 2008. What quickly became apparent was that the 40 year old infrastructure had inadequate power points for the today’s technology. Inventive ways to overcome this lack included incorporating metal troughs into the concrete floor to allow electrical wiring to be accessible throughout the area and installing power points in the bench seating along the walls for laptop users. Another consequence of building ‘within a building’ was that services had to continue even though part of the library had become a construction site. On the plus side, having an established building meant fewer planning permissions were needed and teething problems for the building itself have already been sorted! Opened at the end of October 2007, the new space now provides flexible facilities that accommodate evolving technologies for a diversity of client use. Lesley Budrovich Curtin University Library [email protected]

Palace and shed ‘Studied informality’ was the headline used to describe the Sunshine Coast TAFE Noosa centre at Tewantin when it first opened. (Architecture Australia 2005, v94(4)). Around the same time ‘Palace and shed’ was the headline in the local Weekender magazine. Both are saying the same thing about style and comfort, and low environmental impact. Designed by Don Watson to suit the energy and water smart sustainability focus of the then Noosa Shire, and built in stylish alternating greys of corrugated iron and louvre panels, it caters for arts, tourism, aged care, language, computing and vocational access programs. The layout is in a double winged style with central open atrium set in bushland with winding driveway to hide the low level building from the road. Spaces include gallery, pottery and painting studios as well as classrooms and computer rooms. The building won the annual Royal Australian Institute of Architects (RAIA) FDG Stanley Award for Public Architecture prize for its year, as well as the Harry Marks Award for Sustainable Architecture, and several other design awards. Water is recycled from the roof via a series of short downpipes which become dramatic water features during storms. A dry creek bed of stones channels this runoff to underground and above ground tanks for use as grey water. A local Bushland Study group gathered seeds from the site prior to construction and landscaping was natural revegetation with no exotic planting. Botanical samples of cuttings were collected into three folders (trees, understorey, weeds) then catalogued in the library for reference by local conservation groups and horticulture students. Library and administration are in a standalone building with cross ventilation and climate friendly design features. The library is a boutique space with full floor to ceiling glass outlook to the adjoining bush, and high sloping ceilings.

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LIBRARY BUILDINGS Signage is minimal, and there are three silk screened black and white photographic print ceiling banners by Richard Stringer, matching his mural in the main entry foyer overlaid by Judith Wright’s poem ‘At Cooloola’.

Sunshine Coast TAFE Noosa centre at Tewantin Photo by Helen Martyn and Joy Paul

For the third year in a row, the Cert. IV and Diploma Visual Arts art students have claimed the top spot on Sunshine Coast TAFE library’s statistics for the subject group who average the most loans from any of the four campus libraries. Students say that it’s a very nice place to be—restful and full of light.

The library may have benefited from a closer consultation process with the project team when it came to the circulation desk and workstation design. The front desk is a large expanse of stainless steel with limited functionality—a case of form over function here. This is a library with its face to nature and its soul in the arts, and is certainly a delight to work in every day. Joy Paul Data Quality Librarian Sunshine Coast TAFE Libraries (Noosa Centre) Tewantin QLD [email protected]

New Logan North Library—the library everybody loves "I LOVE the new library. It is so spacious and roomy. I love the lounges and coffee and TVs and study rooms and meeting rooms…" (A customer's comments regarding the new library at Logan North) Community response to the new Logan North Library has been overwhelmingly positive since it opened on Monday 4 August 2008. Boasting state-of-the-art facilities, customers have been especially impressed by the library's welcoming and comfortable ambiance. In less than two months since opening, over 838 new members have joined and 75 000 loans have been issued. Logan City Council Libraries (LCCL) began the monumental task of relocating its Logan North Branch in October 2006. The lease on the existing premises was due to expire in 2008, opening the way for LCCL to purchase a site to accommodate the new library. Designed by Wilson Architects, key considerations for the construction of the new library included taking best advantage of the site for energy efficiency, minimising wasted or 'dead' spaces, keeping the design to one level whilst elevated over an existing car park, and finding space for an extra 40 car parks. New or expanded services include: • • • 12

18 public access PCs an Accessibility Centre including 5 PCs with adaptive technology for customers with special needs a drive through 'stop and drop' for book returns

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• • • • •

a meeting room and a community workspace available to non-profit community organisations self serve coffee and drink machines quiet study rooms plasma TV with Foxtel dedicated areas for storytimes, young adults, reading and relaxation.

Another key feature of this library includes a trial of shelving some of the non-fiction collection by genre. Genres include Crafts, Careers, Health, Computing, House and Garden and Parenting. The aim of creating these collections is to assist borrowers find items that the Dewey Decimal System would traditionally separate. To date, the trial has proved a resounding success and very popular with borrowers. Opening celebrations included a breakfast with author Marcus Zusak, who also facilitated two writing workshops on the day for both teen and adult participants. Over 250 children and adults also enjoyed a Kids Fun Day which included a superhero show, face painting, balloon twisting, give-aways and a very special visit from the Vegie Man! Library staff have also embraced their new workspace with great enthusiasm and love sharing all the library has to offer with customers. In particular, the staff enjoy using the innovative ergonomic returns area with electronic dump bin and combined re-sensitiser and check in facility. This is Logan City Council Libraries fourth major building project in the last decade and is an outstanding accomplishment considering that Logan City's geographical size and population almost doubled overnight as a result of the recent Queensland Local Government Reform. Shelly Blyton Acting Libraries and Cultural Services Manager Logan City Council Libraries, QLD [email protected]

Big changes in the Top End Exciting news for Darwin libraries! Casuarina Library, the main library in the Northern Territory’s largest public library service, is in the middle of a major upgrade which will transform the library into a more streamlined and welcoming environment. The refurbishment is all part of Darwin City Council’s (DCC) continued support and commitment to public library services in the Top End. DCC libraries have over 37 000 registered members across their four libraries—Casuarina, Darwin City, Karama and Nightcliff, and circulation of over 48,000 per month (July 2008). Casuarina Library has been in its current location for 28 years. The close proximity to Darwin’s biggest shopping centre makes the library all the more appealing. The library closed its doors on 12 September 2008 for the expected ten-week project, and hopes to reopen by the end of November 2008. Services will continue at the three other branches with extra staffing so there is minimal impact on the community. At a cost of $1.2 million, the upgrade will provide a more modern facility with services such as self check-out, and a dedicated returns room. It is all part of making the library more user friendly for customers and staff alike. Included in the upgrade will be new carpets, all new shelving, furniture and improved air conditioning—a necessity for the Top End! Volume 29 • Issue 11 • November 2008

A major focus of the refurbishment will be in the general layout of the library. In keeping with John Stanley’s retail concept, the library will comprise four ‘living rooms’ covering Parenting, Language & Travel, Health & Wellness, and Home & Garden. This will make the collection more appealing and easier for customers to locate books on their subject interest. This is an exciting development for Darwin library services and a chance to improve not only customer services but to offer great advancements in the use of technology and keep up with growing library trends across Australia. Though using the existing building, it will be like a brand new library. We cannot wait! Warren Winship Acting Casuarina Library Manager Darwin City Council [email protected]

Libraries are for everyone Starting as a dream many years ago for the original librarians, Mary Anderson and Ann O’Brien, the new Bellingen Branch Library is now a physical entity. However, it did not come easily or quickly as numerous sites were investigated and dismissed until it was realised that the current western end of the Council building was the perfect floorspace to renovate. This site was chosen because of its close proximity to the CBD, the availability of adequate parking and the 'People place' is within the existing community and cultural precinct of Bellingen. Opened on Saturday 16th August 2008 during the town’s annual Jazz & Blues Festival, the new library well exceeds its predecessor with over 400 metres square of floor space compared to the former library space of 155 square metres. The new library includes new shelving and furniture, vibrant paint colours, a large customer service area, and space for civic functions and exhibitions. The internet access machines have doubled from five to ten and the installation of solar panels on the roof of the library combined with the use of natural lighting will result in energy efficiencies of around 30% annually.  A system monitor and display inside the library will serve to educate the community about the performance of the system and solar energy. Accessibility and layout is a major component of the design. The practical adaptation of the space creates a workable and attractive library with large open space to make it easier for staff supervision and provides greater long term flexibility. The library is more accessible for people with disabilities and those who are mobility impaired and incorporates on-site accessible toilet facilities.

Darwin Magistrates library reorganisation project In 1992, the Supreme Court Library took over responsibility for the Magistrates Library and since then many improvements have been made. Until recently, these have been almost exclusively in the provision of services and staffing. In 20042006, there was a major review of the collection, in particular the subscriptions; the back holdings of the cancelled items were removed which meant, although it could be spaced out, the collection became unevenly arranged. The physical layout of the library had not altered since its establishment. The inherited shelving had been purchased at several different points in time and in a couple of The moving process different widths and depths. There was nowhere within the library area for magistrates to browse or to look at items. Nor was there anywhere to properly display new material. A major part of the first stage was the removal of the door and part of the wall of the small office at the back of the library which previously had effectively cut the library area into two separate areas and severely limited our flexibility in how we could arrange the shelving near it. A compactus was installed in what was the back room area to house some lesser used materials. A glass-topped oval table and two leather chairs were purchased for the magistrates to sit at while doing research in the library. In the second stage we purchased new shelving and relocated some existing shelving within the area. Instead of two long double-sided banks of bays running down the library area which turned the library into three long tunnel areas, we broke these up into shorter banks running across the library. This fitted in better with the ceiling lighting and also made it easier to navigate round the library. We managed to find a journal display unit which was being discarded by another library in Darwin; this has been placed in the corridor outside the library where the material on it is eye catching for the magistrates going down to court.

It is important to acknowledge that the new library would never have been built had it not been for the State Library of NSW providing a Library Development Grant of $200,000 in 2006.

By making these changes to the physical layout of the library, it enabled us to make the resources of the library more accessible to the magistrates, make the library a more attractive place to visit, maximise the use of the floor space and arrange the materials more logically. We have noticed an increase in the use of the library materials and the table has now become the centrepiece of the library—it is well used, particularly when 2-3 magistrates want to discuss something in a relaxed setting.

It is exciting to have such a welcoming space, filled with natural light and it is hoped that the new building raises the profile of libraries within the community.

Frieda Evans Library Manager Department of Justice, Darwin NT [email protected]

Young people have also been specifically catered for in the design with separate areas for junior and young adult reading, together with space to host special activities such as story telling.

Sharon Uthmann Branch Librarian, Bellingen Shire Clarence Regional Libraries [email protected]

Volume 29 • Issue 11 • November 2008



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LIBRARY BUILDINGS Consulting, cajoling, and communicating In November 2007, the Department of Agriculture, Fisheries and Forestry moved from its historic location in the Barton Parliamentary Triangle precinct of Canberra, to the city centre. The new building meets the latest Australian government standards and incorporates a number of environmental initiatives with air conditioning design, recycled water, use of natural light etc. With over 2 000 people to accommodate, this was a substantial and complex undertaking and took two years to accomplish. The Library was faced with downsizing the collection by half, sending some material to on-call, offsite storage, and finding an innovative way to deal with the design logistics of a curved building. We A very functional and attractive fit-out are located between two sets of fire stairs, on both sides of a glassed corridor running from the building foyer to the back door. Library staff consulted, cajoled, and communicated our needs to the Accommodation planning team, architects and various consultants from day one. This was a happy partnership on the whole, though challenging at times. They say ‘the devil is in the detail’ and it is certainly true. No matter how meticulous the planning, how good communications, a few things will not work quite as expected. The Library entry doors open automatically but very slowly and are triggered if someone stands close to the PAC locations; light switches on the door jamb are regularly switched off by patrons, thinking (despite labels) that they open the doors; internal door handles confuse. Insufficient power and data points were initially supplied despite our specs. However, these are small prices to pay for what has proven to be a very functional and attractive fit-out. Location, location, location….. our major success—the ground floor. The glass allows us to see from the staff/display/ patron reading area on one side into the stacks on the other side which serendipitously, are at an angle that lets us see if a patron looks lost. Display shelves on stack ends have been surprisingly successful—books placed there are almost guaranteed to go out on loan. All shelving, trolleys etc are new and a compactus accommodates lesser used material and serves as the staff storeroom. The staff area of the library was our other big win. Originally we were destined to have the usual 4-person ‘pod’ beloved by today’s office designers. This would have positioned two of the four staff members with their backs to patrons. Instead, we have a curved, custom-built desk with 2x2 individually adjustable desks behind a counter-top—tidy and handy for patrons to lean on, place books on etc. We don’t have a separate ‘tech services’ workspace as there simply wasn’t room for separate areas. With a small staff, it is not unusual for some of us to be absent and the open plan lets staff see and be seen. 14

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Equipment such as multi-function copiers, fax, printers etc are in side areas and patrons access them easily on both sides of the library. Patrons can self-checkout from terminals next to the entry doors and there are sufficient seating areas for quiet work and casual reading. All in all, we are thrilled with our new location and our patrons’ support! Libby Williams Library Manager Dept of Agriculture, Fisheries and Forestry (DAFF) Library [email protected]

Relocation! relocation! relocation! In an age of explosion in the growth of online resources and virtual libraries, Defence Science and Technology (DSTO) Research Library is still providing attractive physical spaces for their clients in which to work, collaborate, or take a break. The DSTO Research Library is a multi-site library with locations in Edinburgh (SA), Melbourne, Sydney, Canberra, and HMAS Stirling (WA). Each of the site libraries has a specialised print collection as well as an extensive electronic collection available via the DSTO Intranet. Each library provides lending and reference services as well as a client reading area where clients can browse the new books and journals or read the local newspapers while enjoying a cappuccino—Melbourne and Edinburgh sites both have a coffee machine in this area. Since 2001, all five libraries have moved into new purpose built premises. In 2001, the Edinburgh Site Library moved into the first floor of the new HQ Building. This is the largest of the five libraries, providing a library service to 1500 employees on the site as well as a library service to all Defence personnel in SA. Canberra

Also in 2001, libraries were established at Fern Hill Park (ACT) and HMAS Stirling (WA). The library in Fern Hill was initially set up to be a totally electronic library with one librarian working out of a small office with a computer and a bookshelf. This library did not remain a ‘paperless’ library and soon moved to a bigger area. A purpose built library was part of the relocation of DSTO Canberra to new premises at Fairbairn Business Park in 2007. This library is double in size, with more shelving for books, a reading area with computer access, photocopying facilities, and display areas.

A new purpose built library was included in the Melbourne site redevelopment at Fishermans Bend. The new staff resource centre including the library, auditorium and refurbished canteen is centrally placed within the Melbourne site. This library has an attractive reading area, desks with computer access points, a coffee machine, and two plasma screens which are used to promote both library and site based functions and Powerpoint demonstrations. Volume 29 • Issue 11 • November 2008

DSTO Sydney moved to its new headquarters at the Australian Technology Park at Eveleigh in 2008 and, as part of this whole of site relocation, the library moved to its new purpose built space at the hub of the new site. It has a bright reading area with walls of glass, and is adjacent to the site break-out space with kitchenette facilities. Sue Masey Liaison Librarian (Melbourne) [email protected]  Lucy Zuzolo Liaison Librarian (Edinburgh SA) Defence Science and Technology Organisation [email protected]

Much more than a makeover After months of planning by our amazing Teacher-Librarians Anne Flanagan and Carolyn Swalwell, the Guardian Angels’ School Library (for Prep to Grade 3) was about to undergo a transformation. This was to occur during the beginning of term one while library staff were busy with all that a new school year entails. This however was not our biggest obstacle. That was to be quality The purple compactus houses teacher versus cost—all resources who have had to work within the constraints of a limited library budget will know how difficult this can be. And then there were the suppliers. With them came the challenges of items not delivered on time or with parts missing and even sometimes damaged. This can and does slow any project. Yes, we had a few hiccups and I am sure our TL’s most probably lost some sleep during the process. The result, however, is a library space that now reflects the warm and welcoming attitudes of the library staff. A space that could not be accessed effectively by teaching staff— except during rostered library classes—has become a well used, busy teaching and learning environment. With brightly painted walls (orange, yellow & purple), a large purple compactus that houses our teacher resources, bright green book boxes, new tables, chairs and bookshelves, our library has gone from dull and uninviting to a bright, open and airy space—from a caterpillar to a butterfly transformation complete! And what do our most important clients—the students— hink? If you have ever seen a child’s face when they are given a present, then you will know their reaction. But wait there is more! We are now working on the library for Grades 4 to 7. Will keep you posted. Josephine (Jo) Wickham Library Technician Guardian Angels’ School, QLD [email protected]

Volume 29 • Issue 11 • November 2008



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LIBRARY BUILDINGS CARM2: a sequel to a shared storage success CAVAL Ltd, owner of the CARM Centre in Melbourne, has commenced the Centre’s first major expansion since its opening in 1996. The $17.5m project, due for completion in mid-2010, will almost treble the centre's current storage capacity. The shared library repository, which is the largest in Australia, provides secure, environmentally-controlled storage and specialised library services for CAVAL's university members and a range of public library and commercial customers. The centre's insulated vault, known as CARM1, situated within the grounds of La Trobe University's Bundoora campus, has almost reached its capacity of one million volumes—mainly bound research journals and books. The centre also stores internal university records, artworks and museum artifacts, including some early 20th century dentistry equipment and costumes from the Arts Centre’s Performing Arts collection.

CAVAL Ltd is a not-for-profit Australian company, established in 1978 and wholly owned by the nine Victorian universities and the universities of NSW, Western Sydney and Tasmania. Brett Wright Millwright Context Pty Ltd [email protected]

Library moving: Jan Brady Library, Australian Taxation Office Moving house has been compared to losing a loved one, friend or family member but moving a library to a new building that has been designed to meet the needs of its workers as well as being environmentally friendly, is challenging but exciting for all those involved. The Australian Taxation Office’s Jan Brady Library in Canberra moved to a modern, architecturally designed office space in the centre of Canberra City in September 2007.

With a very-early-warning smoke detection system and tightlycontrolled ambient temperature and humidity, the vault is ideal for the safe, long-term storage of low-use or last-copy library and archival materials, says CAVAL chief executive, Janette Wright.

Moving the library to the new building involved a lot of planning and consultation, and senior library staff along with building management were involved in the initial planning and layout of the library collection and library staff work areas.

“It's a tremendous resource for academic libraries that need more space. By storing their works here, they can postpone or permanently avoid the expense of new library buildings and spend their money instead on new acquisitions or equipment. All of the works stored in CARM can be available to the requesting library within 24 hours, and it is much more secure than a normal commercial storage facility.”

While moving library materials out of the old building, the removalists had to constantly weave their way around numerous clients who were still using the collection, although there was signage advising them to remain behind the tape. The old library Welcome to the ATO’s Jan Brady Library remained open during the whole moving process and library staff were available to assist clients.

CARM1 will receive and process about 120 000 volumes in 2008. The received materials are barcoded, sorted by size and stored at high density (50 to 100 volumes per linear metre) in acid-free boxes on barcoded shelves. CAVAL's meticulous inventory control system ensures that works can be readily retrieved when required. The library expansion, to be known as CARM2, will add an extra 30 000 linear metres of shelf space. Designed by Mark O’Dwyer, of H2O Architects, CARM2 will feature a dry-pipe sprinkler system that protects the works from inadvertent activation. The university libraries of Melbourne, Monash and RMIT will contribute a total of $12m upfront in return for reserved shelf space available for browsing by their academics. The balance of funds will come from borrowings against increased revenue. “Projected demand for facilities like CARM2 is strong—our research shows that our members alone will require an additional 70 000 linear metres of storage over the next 20 years. So, on that basis, we have developed a funding model based in part on future revenue from providing flexible storage space and commercial services to members and others,” said Janette Wright. Among the supporting library services provided by CAVAL are specialised cataloguing in English and more 70 languages for public and academic libraries, and high-volume digitising of bound volumes, using a dual-camera Kirtas 2400, currently the fastest book scanner in the world. The first in Australia, the Kirtas scanner processes bound volumes at up to 2400 pages an hour and produces searchable PDFs in high resolution. 16

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The book shelving was wider in the new library which required a recalculation of the space available at short notice. The Jan Brady library has a large archive collection which was located separate from the library at its previous address. It is now housed in a compactus in the library and accessible to all users. The Jan Brady Library is a very well utilised and busy library as it contains a very large and comprehensive collection about Australian taxation and serves a large clientele. The new library has two meeting rooms attached which are used by all ATO staff but are also very handy for staff meetings. Working in a new building with new fittings, furniture and lots of open space and meeting areas makes for a very pleasant working environment which is enjoyed by all staff. Sheila Rasanen Reference Librarian Australian Taxation Office, ACT [email protected]

Volume 29 • Issue 11 • November 2008

Group Groupininthe thespotlight sportlight

ALIA Acquisitions (National)

What are your group’s greatest achievements and successes?

Tell us a bit about your group

Successful liaison with industry partners and affiliated associations to provide a range of events that meet member’s needs via workshops, tours and visits, symposiums and collaborative satellite events associated with national conferences. The Acquisitions group continues to make available the Acquisitions e-newsletter enabling members access to speaker presentations.

The Acquisitions group has a long history commencing more than 20 years ago. Originally it began as a number of state based groups with one alternately taking on annual responsibility for national events. For some years now, the SA group has been the longest surviving of all these groups and in addition has assumed a national perspective for ALIA members. In 2006 Acquisitions merged with ASSIG—the Australian Serials Interest group, with a commitment to ensure that the serials format have a focus in the annual program of events.

What are 3 things you'd like us to know about your group? The Acquisitions group is a small but committed and energetic group of members representing most library sectors. The committee aims to ensure that events are of a practical and topical nature, hosting a local SA event one year and a national event in alternate years. The group ensures that library students and professionals of the future are included and we encourage their participation via presentations and registration opportunities

What gives your group a sense of purpose and accomplishment? Working together to a common goal to achieve and provide successful professional development opportunities to all members that have an interest in or responsibility for all areas of acquisitions in conjunction with the support of the association and industry stakeholders

Volume 29 • Issue 11 • November 2008



How can other people get involved in your group? The group is keen to include corresponding members based outside Adelaide and welcome their input to assist with planning and hosting events in other capital cities and regional centres. We welcome ideas and suggestions for events and look forward to providing many more successful professional development events in the future.

What are some of your upcoming activities? Following the success of a half day symposium held in conjunction with the Bob Hawke Prime Ministerial Library national conference in 2007, we have extended this program to a full day seminar in Canberra in October on the theme of Cultural Acquisitions: where from and what for? For further details please contact the Convenor of ALIA Acquisitions (National), Jenni Jeremy jenni.jeremy@unisa. edu.au. Interviewed by Jeannine Hooper ALIA Liaison Officer, SA [email protected]

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Product/services directory: November 2008 Relocation and library design Reloca

Bosco Storage Solutions European design, Australian manufacture Developed and manufactured in Europe for over twenty years, the proven design solutions of the Mediatek™ library shelving and Maxitek™ mobile and static shelving systems are manufactured in Bosco Storage Solutions’ facility in southwestern Sydney. Bosco is a subsidiary of respected sheetmetal manufacturer, Advance Metal Products (Aust) Pty Limited, an Australian owned and environmentally accredited company. From planning and conception, through to manufacture and installation, Bosco provides dedicated resources to assist in the selection, design and set up of your archive and library shelving systems. Drawing on proven designs, technical knowledge and experience, our sales and design team will work with you to provide the ideal solution for your specific application. Versatility, durability, dependability, space optimisation, style, ease of relocation and library use are the priorities of Bosco’s Mediatek and Maxitek library and archive shelving systems. Book shelves, magazine shelves, media storage, roll out reference shelves, partitions, adjustable book ends, hanging loop dividers, identification labels and a comprehensive range of accessories bring together the strength of steel in a range of powdercoat colours. A variety of decorative end panels including a selection of timber and laminate finishes guarantees the solution for your library and archive shelving is both aesthetic and functional. Contact us for an obligation free consultation, telephone 02-87966288, email [email protected]

CK Design International

Wharington

Society is now marked by choice, globalization, raised consumer expectation, increased awareness of design coupled with a proliferation of high quality interiors. In this environment libraries need to successfully compete with other public and commercial institutions for patronage and funding.  The successful library must cater to the physical, functional and emotional requirements of its users. At CK Design we understand and value the uniqueness of the library world and have a long standing record of partnering with libraries to assist them in creating innovating solutions tailored to the individual needs of each library. Our Principal, Cecilia Kugler is personally involved in every project. She has lectured nationally and internationally on library design and has contributed to IFLA publications. Our services include

Designing efficiency and safety into library returns The award-winning Shute-to-Shelf Ergonomic Book Return System improves efficiencies in the Returns Area and creates safer workplaces. Wharington has developed a wide range of specialised equipment that ensures streamlined movement of returning materials through sorting, processing and shelving. Materials move from the chute to the shelf in the most efficient manner with the least possible ergonomic impact on the operators. We appreciate that every library has its own configuration and requires individual attention, so as part of our service we offer assistance with layout and planning. Wharington collaborates with librarians, health professionals, library consultants and architects to assist in resolving manual handling problems in this critical area of the library. We are able to produce custom equipment to meet specifications. The range of equipment includes return chutes, mobile and fixed dumpbins, mobile and stationary adjustable height tables, conveyors, powerlifters and trolleys. Contact us and discuss your next library project or refurbishment with one of our library designers. For more information and to download a brochure visit http://www.shutetoshelf.com.au

• Range of Design Services – from a loans desk to master planning and construction supervision of a whole site. • Design Briefs - assisting in developing the Vision and expanding the library’s idea of what’s possible • Workshops - information workshops on various library design and brief development topics Facilitation of process re-design to achieve more efficient and effective workflow •  Excellence in process - highly inclusive and consultative process.  a For an obligation free consultation contact Cecilia Kugler on 02-99550755 or 0419567392 or email [email protected]

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,ARGEORSMALL ENSURETHESUCCESS ENJOYMENTOFYOURNEXTPROJECTWITHTHE 2AECO¸0ROJECT0ARTNER2AECOS YEARSOFEXPERIENCESERVINGLIBRARIES

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 Raeco®

Raeco has been an active player in changing library landscape in Australia and nearby countries for over 45 years. No other Australian supplier knows libraries like we do. Backed by an Australia wide, experienced consulting team, we invite you to take advantage of our expertise for a seamless integration of: • Consultation • Design • Manufacture and • Implementation Our Account Managers are available to consult with you in order to take the frustration and time out of your new or redesigned library with: • Library shelving and general layout and design • Customised solutions in shelving, furniture and display • Selection from our comprehensive catalogued range • Australian designed and manufactured shelving In addition to our individual consultancy service we offer a wide range of resources to help with your decision making. Our ‘Ideas CD’ is a source of inspiration and includes many examples of innovative designs and layouts. Our ‘Project Partner’ covers the scope of Raeco® products and services available to you. Support from Raeco® makes your journey with library design, furniture design, and library layout a pleasurable experience. For an introduction to the experience we offer, visit our ‘Projects’ tab on our website at http://www. raeco.com.au ®

Volume 29 • Issue 11 • November 2008

Consider a career @ your library® On Friday May 9th 2008, Upper Hunter Regional Library staff participated in the inaugural Upper Hunter Shire Council’s Careers Day for secondary school students. The event was held at Scone High School and all Year 912 students from secondary schools in the shire attended. The popular stands were those for the mining companies, Council and NSW National Parks and Wildlife. With only a couple of week’s notice, we had to put together an appropriate display and enticing handouts for these students to make library industry careers appealing. We contacted ALIA for help, and were kindly sent pamphlets, posters and other handouts. We also included an A4 sheet which utilised the Library and Information Week poster template from the ALIA website. It included the introductory spiel from the professional development web page, and our website www.uhrl.nsw.gov.au and contact details: • Do you have an interest in helping people? • Would you like to contribute to the free flow of information? • Are you creative and curious? • Would you like to be techno logically-savvy? • Do you like to work independently and in a team? • Yes? Consider a career @ your library®. An internet link was not available onsite, so we saved our website homepage to a CD, and took a laptop with this displayed throughout the day. We displayed the posters on a backboard, and inserted our handouts into bags, with copies on the table for perusal. Initially, few students came near us, unless we greeted those who knew us. Then we started to have students in groups coming up and asking for a bag. Rather than just give them out, and as students had to sign off the display stands they visited, we started asking them: “What do you think we do?” To this we received two standard answers—read books, or put the books in the right place on the shelf! We then started asking them what they hoped to do, and those who mentioned IT were shown the website, and told about the other possibilities. Those who



mentioned working with children were told about specialising as children’s librarians. Over half the students came to us on the day for our cool red bags—and some may have left with a different picture of libraries and librarians. We also observed that many of our school student placements for work experience were placed with us as their second choice for IT experience, but went away having enjoyed their time. We will definitely do this again—but we were left wondering “Who are we?” to ourselves, and to the school students, the librarians (?) of the future? How do we address these stereotypes which are still predominant, certainly in rural areas? Thank you too to ALIA for their help and support with our preparation. It certainly made a difference. Penelope Fenley Technical Services Librarian Upper Hunter Regional Library [email protected]

Destination— library career http://destinationlibrary.pbwiki.com is the web presence launched this year by the Working Party to Promote Careers in the LIS industry. This group, based in Victoria, with participants from around Australia, came together with the express purpose of developing projects and activities to increase the number of people choosing a career in LIS. The team believes bringing high calibre applicants into our profession is vital. An enormously successful industry information evening was held by the group, demonstrating the public interest in our profession. Working closely with employers, educators and careers advisors, and supported by ALIA, the team is keen to see projects they have undertaken built on in other states. Destination Library is a collaborative venture. Log on and contribute your expertise to the site. If you wish to join the working party, or receive updates of their activities, contact Chris Kelly [email protected] or Margie Anderson [email protected] Margie Anderson ALIA Local Liaison Officer, VIC [email protected]

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Book Bookreviews reviews

Big and Me by David Miller Ford St ISBN: 978 1 87646269-7 RRP: 26.95 Big and Small are machines that work together as a team but some days Big gets a bit wobbly. This hardcover book is aimed for readers over seven and is a metaphor for a child living with an adult who suffers from a severe mental illness. The characters that offer assistance are the Boss and the Mechanic and there is tractor medicine that helps Big keep on the right path. Knowing how and what to tell children about mental illness is no easy task but there are many more children that live with parents who suffer from the disease than is common knowledge with research suggesting that 21-23% of Australian children live in families where at least one parent has or has had a mental illness. While many people parent very well despite their own mental health problems, the children are often relied upon to be their parent’s primary carer and many children’s lives are affected by the stigma associated with their parent’s illness. It is important that these children understand that they are not alone and that support is available to allow them to maintain and enjoy the childhood, educational and social opportunities that their peers experience. The children of parents with a mental illness have been described as ‘hidden’ or ‘invisible’, due to the stigma associated with mental illness, the lack of awareness on the part of health professionals of their needs and the misplaced fear (on the part of both parents and children) that if they ask for help the child will be removed from the parents’ care. It is important for children in this situation to know that that they are not alone, that it isn’t their fault and that there is support out there. This picture book, with its dramatic illustrations and simple text, is one way to get such a message across and is an excellent tool to assist with understanding a complex issue.

Contrary rhetoric: lectures on landscape and language by John Kinsella Freemantle Press ISBN: 978 1 921361 05 0 Academics studying the issue of national identity have been heard to say that Australia’s national identity is constantly evolving and that being such a young nation, we are yet to cement ourselves in the international arena. The changes to how we see ourselves as Australians are evident in literature, art and dare I say all cultural representations of our nation. Where once our national identity could be considered to be pastoral—the conflict between man and bush are common themes, today the bush has been replaced by the urban jungle.

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This is an enjoyable and well written collection that has two themes providing a strong moral thread. These are Kinsella’s commitment to a pacifist/anarchist/vegan ethic and the second is that of language and how influential and provocative it can be.

The third metropolis: imaging Brisbane through art and literature 1940-1970 by William Hatherell University of Queensland Press ISBN: 9780702235436 RRP: $45.00 Post-war Brisbane has been a powerful source for the literary and artistic imagination—perhaps more so than any other Australian city. The cultural journal Meanjin began in Brisbane in 1940, and a number of significant poets worked in Brisbane around this time. In the visual arts, a vibrant scene flourished into the 1960s. Most famously, the two decades after the Second World War proved a powerful imaginative source for 'literary' writers such as David Malouf, Rodney Hall and Thea Astley. With a focus on the literary and visual arts—in particular poetry, the novel, and painting, The third metropolis considers the relationship of these works of art to the actual history of the city—political, economic and demographic.

William Hatherell lectures in professional and public relations writing at Queensland University of Technology

Due to a vengeful plot by warlike Tolrush, Quentaris is uprooted and hurled into the uncharted rift-maze. Lost and adrift in this endless labyrinth of parallel universes, encountering both friend and foe, the city faces a daunting task. Somehow, Quentaris must forge a new identity and find its way home.

RRP $15.95

Fiona Edwards inCite Book Review Editor [email protected]

Distributed by Macmillan Distribution Services

G LL OF UNDsOIN THE SPE Paul Collin

Paul Collins

John Kinsella is a major international poet, whose work is published by US and UK publishers. In 2008, the author was awarded the Christopher Brennan Award for Poetry, the Glenna Luschei Prairie Schooner Award and was appointed as an Extraordinary Fellow of Churchill College, Cambridge University.

For the first time, The third metropolis places Brisbane within wider debates about Australian cultural history.

RRP: $29.95

The SSpell of Undoing

John Kinsella’s essays are concerned with culture, place, and poetic language. From the ‘city’ to the ‘bush’, and with ‘prospect’ and ‘refuge’ of landscape in mind, his focus is up close. Looking at the region through an international lens, he examines subjects as diverse as the pastoral tradition, the flag, forest protests, the meanings of the letterbox, the Western Australian wheatbelt, racism and opera. Describing himself as an international regionalist, in contradistinction to a nationalist, he is always willing to challenge his audience.

www.fordstreetpublishing.com Volume 29 • Issue 11 • November 2008

Professional Professionaldevelopment development

Classification defined: taxonomies, ontologies and folksonomies I was very honoured to be chosen to attend the Advancing Business Classification Conference held recently in Sydney. My application was a call from the heart, a plea to spend some time with industry experts and colleagues with a common goal—to better serve up and make sense of the information, records, data etc in our care. On day one, we were welcomed by Joy Siller followed by presentations from Phil Lloyd from Deloittes, and then Richard Mukyrumbira from Blue Scope Steel, who outlined their organisations’ enterprise-wide initiatives and the challenges associated with implementing classification schemes across large and diverse businesses. Patrick Lamb’s presentation entitled Your metadata strategy is your taxonomy strategy linked the effectiveness, efficiency and responsiveness of an organisation to the management of business information collections and the use of descriptive, management, structural and relational metadata. Patrick identified four environments: chaotic, known, knowable, and complex, and defined the characteristics of each. He then encouraged participants to place their organisations into the one of these four environments. Philip Keane defined classification, outlined the advantages of a good schema and provided examples of the different schemes used in library, records and other information management environments and was followed by Chris Hurley who outlined how the Commonwealth Bank uses a business classification scheme to manage the retention and disposal program. The day finished with a thought provoking session on ontologies. Simon Milton explained the different types of classification: controlled vocabularies, taxonomies, thesauri, and ontologies. An ontology classifies what exists and represents knowledge about a domain through a rich array of associations between entities. Having tried to classify ‘what exists’ in an information sense in a number of large organisations, I was particularly taken with Simon’s insightful comments.

Day two began with Keith De La Rue explaining how a simple alphabetical index was all that was required by a sales team to increase the knowledge available to the team and the information provided to customers. Joy Siller introduced us to the anarchic realm of folksonomies. Folksonomies are user or consumer generated metadata to identify and categorise online content and are also known as collaborative tagging and social classification. They are an unconstrained way of tagging information so that is makes sense to the author or the viewer examples include Flickr, Del.icio.us, Penntags and Etsy. Trish Hyde bought us all back to reality with her refreshing case study about Delta Electricity and their endeavours to ensuring user needs were met in an environment of regulatory constraint. The final speaker, Sha Reilly, outlined the strategy used to engage stakeholders and maintain support for the implementation of a classification scheme highlighting the importance of clear communication, stakeholder involvement, ongoing review and flexibility to the successful implementation a new classification scheme. The conference was well organised, the presenters knowledgeable and the program a good mix of strategic vision and operational good sense. The most interesting element was listening to the wide variety of experience in the room, a real mix of practising librarians, records managers, knowledge managers, business analysts and technologists. They came from across the nation and New Zealand and as hoped, provided good company, fresh ideas, inspiration and I got back on the plane to Perth all fired up. I would encourage all members to take advantage of the professional development opportunity offered by this fabulous ALIA/ARK program. Just fill your application in with passion, cross your fingers for luck and be willing to share your experience—that’s true knowledge sharing and everyone in our profession gains! Thanks ALIA!

Debra Rule Knowledge Manager Department of Corrective Services [email protected]

Annual audit of the ALIA PD Scheme The annual audit of the ALIA PD Scheme will be starting soon.

ALIA PD Scheme can be located on the ALIA website at

So what does this mean participants in the scheme?

to

http://www.alia.org.au/education/ pd/scheme/audit.html

Each year ALIA randomly selects 10% of PD Scheme participants and conducts an audit of their PD activities and records. This is to ensure participants are complying with the scheme requirements.

http://www.alia.org.au/education/ pd/scheme/requirements.html

The upcoming audit will focus on the PD period 01/07/2007 to 30/06/2008. More information about the audit process and requirements of the

Volume 29 • Issue 11 • November 2008

Remember—the participants to random.

selection be audited

of is

Take the time to review your PD activities now. This year it could be YOU. http://www.alia.org.au/education/ pd/



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Energise>> Inspire! Energise>> Enthuse>> Enthuse>> Inspire!

Yes, Prime Minister: the life and times of a government librarian It's now nearly four years since I finished my Graduate Diploma in Library & Information Studies at QUT and it only seems like yesterday. This could of course be a reflection of having spent the bulk of that time living in the hotbed of excitement that is Canberra! My library career began midway through completing my Graduate Diploma when I started working in Reference Services at QUT Library's Kelvin Grove campus, and around the same time also working at Logan City's library service. After about six months of running backwards and forwards between jobs, I was offered, ‘out of the blue’, a six month contract with the National Library of Australia (NLA). Looking back, a three week professional placement at the NLA over summer probably played some part in getting the job. While I was at the NLA, I catalogued monographs (better known as books) for the Legal Deposit Section. I also did a spot of digital archiving for Australia's web archive PANDORA. After my initial contract was up, I gained permanency when I was successful in one of the NLA's recruitment rounds. It was about a year into my time at the NLA when I heard about a job going at the Department of Education, Science & Training (DEST) Library. The NLA agreed to release me over to DEST Library on temporary secondment for six months. Initially, my position was chiefly concerned with managing electronic and print serials. This role later grew to encompass other responsibilities, including acquisitions, managing and developing electronic resources, and cataloguing. Needless to say, as often happens in government, the six month secondment became a year and then, later, a year and a half. By the time it got to a year and a half I transferred over to DEST permanently.

department, thus reducing unnecessary duplication. I have been tasked with establishing and developing the workflows and procedures associated with a centralised procurement program of information resources. In addition to this, I am also responsible for negotiating and managing licence agreements for electronic resources. It’s only early days—I’m two months into the job—and I’m finding it to be both challenging and stimulating, factors I’m confident will continue. Working in government has given me a broad range of experience and I would encourage other new graduates to take opportunities in government libraries when they arise. Michael Cooper [email protected]

Have you heard of… Just One More Book!!, a free online audio program (podcast) that promotes and celebrates literacy and great children's books—without advertising or sponsorship of any kind. Just One More Book!! features book chats, listenersubmitted book reviews and interviews with authors, illustrators and literary experts. http://www.justonemorebook.com

One thing I learned to appreciate in my time with the DEST Library, and which inevitably has been the case with most jobs I’ve worked in, is the importance of being versatile and flexible. Working in a relatively small team of between four and six people, it is crucial to be able to help out other team members when resources are stretched or if the situation demands it—a common occurrence in small libraries. At the beginning of this year I had a five month stint with the Communications Team of the Digital Education Revolution Taskforce. This is the taskforce responsible for implementing the Federal Government ‘computers in secondary schools’ initiative. I was able to successfully put my ‘library skills’ to good use while I was there, especially when utilising a range of information tools like Factiva, Media Monitors and RSS feeds, to keep taskforce members alert to critical news items. I’m currently working as the Procurement Librarian at Treasury Library, a new role that has been created as part of Treasury’s aim to centralise core processes within the

Energise>> Enthuse>> Inspire! …gives a voice to the new generation of library and information professionals. If you have any suggestions or topics for this column, please contact the column co-ordinator Naomi Doessel, [email protected] 22

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Volume 29 • Issue 11 • November 2008

Copyright Copyright

How library renovations could cause legal problems Art installations created as part of a library precinct are protected by the right of integrity. Library renovations could lead to bad publicity, outrage in the arts community and even litigation if the artistic integrity of an integral sculpture or artwork is ignored. Australian copyright law recognises three types of moral rights: 1. The right of attribution of authorship acknowledged as the creator of a work).

(to

be

2. The right against false attribution (no-one is to be identified as the author of a work they did not create. 3. The right of integrity (works cannot be treated in a derogatory fashion), that would damage the author's reputation. Repainting an installation named, say, Blue Poles, in a funky shade of red or adding a bike rack to a metal sculpture could lead to an artistic, public and legal outcry. This was the case with sculptor Victor Cusack's Man, Time and the Environment. Nine metres high and weighing 21 tonnes, it dominates Florence Mall in Hornsby, a suburb of Sydney. The sculpture uses water pressure to operate a series of massive timepieces—a bronze pendulum clock bigger than London's Big Ben, a Chinese water wheel clock and a Greek filling clock. But the clocks stopped working in 2003, when the sculpture was moved and then replaced during redevelopment. Cusack took legal action through the Arts Law Centre of Australia. “Victor has a moral right not to have his work treated in a derogatory manner," Robyn Ayres, Executive Director of the Arts Law Centre said. "Section 195AK of the Copyright Act includes the artist's right not to have the work

Volume 29 • Issue 11 • November 2008



altered, destroyed, mutilated—or anything else prejudicial to the artist's reputation." Ayres organised pro bono representation for Cusack by the intellectual property lawyer, Peter Banki. A letter was sent to the council and, eventually, Cusack was told Man, Time and the Environment would be returned to working order. Helen Roberts The water clock is working again and ALIA Copyright Advisor there are two videos of it at http:// www.hornsbychamber.com.au/videos/ In one, the sculptor Victor Cusack explains the workings and meanings of his water clock and in the other, he plays the carillon in the water clock. The legislation gives the courts the discretion to choose from a range of remedies for infringement, including damages, a public apology and reversal of a mistreatment of Victor Cusack’s sculpture: Man, Time and a work. It recognises the Environment that moral rights present special difficulties for buildings and art works associated with them or sited in public places. It makes detailed provision for the architect or artist to be consulted before any change to or demolition of a building or removal of a public site-specific art work, without impinging on the right of the owner to deal with their property. Helen Roberts [email protected]

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Book Bookreviews reviews

A kind of vanishing by Lesley Thomson Spinifex Press ISBN: 1-876756-68-3 / 9781876756680 Whenever you hear of a missing child, there would be few of us that do not feel despair in the pit of our stomachs.  It is unpalatable on so many levels. However such events are often used as the basis for suspense fiction such as in this case of A kind of vanishing. Although this novel is not autobiographical, at times the narrative takes on a very personal voice. This is in part because the author has chosen to set the novel in locations with which she has had a personal connection as well as including details such as Parkinson disease—something again of which the author has knowledge. It is because she can write with such authority that allows her to convince her readership that her tale has depth. It is also obvious in her writing, that Thomson is greatly affected by places and the sense of past events they hold. Time is another device used by the author with positive results. The initial part of the story is set in 1968 against the political backdrop of assassinations and human rights.  However this just adds flavor to the narrative—it does not dictate action.   The characterisations within the novel are sound and walk well off the page. The character of Kath in particular is realistic in its evolution within the plot. Kath is a brave, yet flawed woman, determined to face the rigours of the world whilst living with a degenerative disease that constantly undermines her and as such, Kath’s illness is one part of the intricate fabric that makes up the story. A sound and well written tale that will keep you wanting to turn the pages to find out exactly what happens.

Give me truth by Bill Condon Woolshed Press ISBN: 9781741663310 This novel all too well reflects modern day marriage, family, life, love and separation. Written for the teenage reader, this novel comprises two stories that overlap. It is sad to think that so many young readers will be able to identify with this story about the breakdown of marriage and family. Caitlin's mother has just found out that her husband has been having an affair. Caitlin tries to comfort her and is willing to keep quiet for the sake of her younger brother. But she has trouble talking to her father, and feels the whole family is about to erupt. David's family has had a major argument ending with David being hit by his father. His mother and the two children leave the house and move in with their grandmother.

David feels he wants to talk to his father but his mother is adamant that he does not see him. The two stories of Caitlin and David intersect when both teens and their friends audition for a school play. Both the protagonists are angry with their parents but have to hold some sort of secret within themselves while outwardly behaving normally. It puts an incredible strain on their friendships and time spent at school. Caitlin and David have much in common. They're the same age, they go to the same school, they're both in the school play. And each of them is watching their family fall apart. It's a violent situation, but violence isn't always physical. Caitlin and David are in it together, but separate. And somewhere, somehow, inevitably, it all has to come to a head There is no doubt that Condon cleverly contrasts the two situations: Caitlin's where her parents are reasonably controlled and civil, David's where his parents are antagonistic and the father is out of control. The reader can see for themselves the choices being made by each family in a situation not conducive to making informed and reasonable decisions. It is at times a scary read, but adolescent readers will see themselves and/or many of their friends in this story. Fiona Edwards inCite Book Review Editor [email protected]

Dealing with natural disasters in libraries edited by William Miller and Rita M. Pellen Haworth Information Press ISBN: 978-0-7890-3610-0 Co-published as Public Library Quarterly, Volume 25, Nos. 3/4 2006. This volume provides a comprehensive overview of the effects that natural disasters have on libraries, and the action that has been taken in particular cases to rebuild and restore libraries and their collections. An interesting selection of academic articles provide practical advice for dealing with mould, fire, floods, and the complete destruction of catastrophic disasters such as Hurricane Katrina. The lessons learnt from these libraries emphasise the importance of disaster planning, and highlight the key factors to consider. The case studies provide value to those studying in emergency management, highlighting some of the key points to consider in preparing for, responding to and recovering from disasters in libraries. An extensive reading list provides a solid starting point for further research. Overall, this is a particularly useful reference for librarians with an interest in preparing their library for disaster. Troy Watson Emergency Management Australia [email protected]

A Kind of Vanishing by Lesley Thomson

This is a spellbinding mystery of obsession and guilt. It is also the poignant story of what happens to those who are left behind when a child vanishes without trace. w w w. s p i n i f e x p r e s s . c o m . a u

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Volume 29 • Issue 11 • November 2008

Volume 29 • Issue 11 • November 2008



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Workplace relations reforms The Minister for Employment and Workplace Relations, Julia Gillard, has released details of the second segment of the Rudd Government’s reforms to Federal workplace relations laws. Legislation covering the new industrial relations system will be introduced into Parliament before the end of 2008. The foreshadowed legislation will include provisions on the following issues: • a modernised award system to complement the ten National Employment Standards • an enterprise-level collective bargaining system • revised unfair dismissal laws, with particular arrangements for small businesses • establishment of Fair Work Australia as a ‘one-stop shop’ for advice and support on all workplace relations issues and enforcement of entitlements. It is envisaged that many of the features of the legislation will take effect from 1 July 2009 with the remainder applying from 1 January 2010.

Fair Work Australia The establishment of Fair Work Australia has two basic aims. Firstly, it will bring under one ‘umbrella’ organisation the functions currently performed by seven agencies, including the Australian Industrial Relations Commission, Workplace Authority, Workplace Ombudsman and the Australian Building and Construction Commission. Secondly, Fair Work Australia is intended to promote a less adversarial culture than has often applied in industrial forums, but will retain the judicial and quasi-judicial functions of varying awards, making minimum wage orders, approving agreements, considering unfair dismissal claims and assisting in resolution of workplace disputes. Fair Work Australia will include an inspectorate whose officers will fulfil similar roles to those of workplace inspectors under the current industrial relations regime. Employers, employees and their representatives will be assisted in complying with new workplace laws and, where necessary, inspectors will take steps to enforce laws through the court system.

Unfair dismissal laws The forthcoming legislation will address unfair dismissal issues at two levels: procedures applying to all entities covered by Federal law, and particular provisions covering businesses with no more than fifteen employees. For all organisations, the following rules will apply: • unfair dismissal claims will not be available in cases of genuine redundancy

Workwatch •

legal representation will only be allowed where Fair Work Australia determines that a party is unable to represent him or herself

•

decisions in unfair dismissal actions can be made without full public hearings. Where a public hearing does occur, legal representation may be allowed.

Heather Nash

Industrial Relations In the case of small businesses, Advisor employees must have been employed for 12 months before an unfair dismissal can be brought, as opposed to a minimum of six months if employed in a larger enterprise. For underperforming employees, the proposed Fair Dismissal Code will require an employer to give an employee a valid reason as to why the employee may face dismissal and also a reasonable chance to rectify the problem. Multiple warnings are not required and it is not necessary for the warning to be in writing, although it is certainly advisable.

The Australian Government’s Workplace website has good information concerning current employment laws and conditions and proposed changes at http://www.workplace. gov.au/workplace/Publications/WorkplaceRelations ALIA website’s employment pages are also regularly updated to show changes to employment laws, especially as they may affect the library sector.

Salaries At the time of writing, the Executive of the State School Teachers’ Union of Western Australia had voted to accept an interim 6% pay increase to its members, backdated to 5 September 2008. Other matters raised in the Union’s current enterprise bargaining campaign are still the subject of arbitration. Updated information can be found at http://www.sstuwa.org (click on ‘Campaigns’). As soon as the recent pay increase is formalised, relevant details will be posted on the salaries section of the ALIA website. In South Australia, teachers are seeking a similar interim arrangement while other issues, such as staff attraction and retention and school funding models, remain the subjects of ongoing negotiations. The most recent enterprise agreement covering South Australian teachers expired on 31 March but its terms and conditions will continue to apply until a new agreement is concluded. Updates on these negotiations are at www.aeusa.asn.au Heather Nash [email protected]

• reinstatement will be the remedy unless it is deemed not to be in the interests of either party, in which case compensation of up to six months’ remuneration will be awarded • unfair dismissal claims must normally be lodged with Fair Work Australia within seven days of an employee being advised of dismissal

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Volume 29 • Issue 11 • November 2008

Webb’s web

An Open Library System

The end of government web publishing as we know it?

The National Library of Australia, along with several other major institutions around the world, is working on an ambitious but very worthy project to define the business requirements for ‘a thoroughly re-examined model of library operations’. The aim is to have a design for a next-generation library system using Service Oriented Architecture concepts. Just as important as this goal is the development of a committed community of interest that will have contributed to the specification. Have a look at http://oleproject.org/

Accessible websites—more than just a good idea It’s not been much publicised, but there’s something coming down the track that will have an impact on people responsible for websites in the public sector. Up until now, the Human Rights and Equal Opportunity Commission (HREOC) has had the job of responding to complaints about disability discrimination, including website accessibility. In doing so, they were able to adjudicate on the substance of any complaint and take it further if they chose. From the start of next year, due to the Human Rights Amendment Act (2008), someone with a grievance will instead be able to take action themselves in their State or Territory Supreme Court. While I don’t hear the sound of floodgates creaking open, I think we can expect a little more action on this front. Note that the basic standards for website accessibility aren’t going to change; you’ll just be more likely to be required to fix your sites if they don’t comply. And on the subject of accessibility, the Disability Discrimination Commissioner made good on his promise to start naming and shaming government websites that did not provide material in accessible formats. He noticed that the draft report from the Garnaut Climate Change Review had been published only in PDF, and publicised it. They responded with an acknowledgement on their site and information on how another copy could be provided.

Old news is good news The big news is that Google has launched its newspaper archive, http://news.google.com/archivesearch, drawing on all sorts of sources: mostly free, but some are subject to subscription fees. They’ll be contributing from their substantial funds to the digitisation. Even better news is that they’re talking to other people around the world already in the business (like the National Library of Australia) so that Google can crawl their substantial holdings.

A lot of good ideas I found the Smiley Cat Web Design site through a post about their Navigation Showcase, http://www.smileycat.com/ design_elements/navigation/, which gives you a collection of different ways of displaying navigation methods for your website. There are examples for all sorts of elements, like calendars, comment forms, headlines and so on. You’re bound to find something new there.

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Researchers at Princeton University have produced a proposal called Government Data and the Invisible Hand, http:// papers.ssrn.com/sol3/papers.cfm?abstract_id=1138083, in which they suggest that government agencies stop publishing data on their websites, but instead leave it to the private sector. As a dedicated bureaucrat, I found myself alternately spluttering and musing as I read through the paper, which will appear in the next issue of the Yale Journal of Law and Technology. They do make some good points, describing how many US Government web publishing initiatives have failed—almost always as a result of poor resourcing—and also the intriguing suggestion that First Amendment considerations will constrain the moderation of user comments on government discussion boards and wikis. They also show a touching faith in the ability of the market to ensure that government information won’t be misrepresented in the process, and appear not to have considered the cost of massaging all that information into some standard format suitable for reprocessing. Overall I’m not convinced, but then neither was I too impressed at the optimistic entrepreneur in the 70s who backed his truck up to the loading dock at the National Library of Medicine, flourished an FOI request and demanded a copy of the MEDLARS database.

Not the movie, though One of the many new services described in Clay Shirky’s Here comes everybody is dodgeball, http://www.dodgeball. com/, a social networking service a bit like Twitter but more limited in its geographical scope—so far. The way it works is that you send a message to it, saying where you’re going to—perhaps your favourite bar. It then forwards your message to your network of friends, telling them where they can find you. Even better, it can check on the location of the friends of your friends and if any of them are at or near that place, it’ll send you a message saying “Andy is also at the Bar. You may know him through Betty, and here’s a photo of him”. Then it’s up to you to follow it up.

New Indexers’ site Well, not new, but certainly revamped. The ANZSI site at http://www.anzsi.org/site/ has been redesigned, and it’s generally pretty good. One thing I like is the different colour scheme for each of the main sections of the site, carried on through the lower level pages. And I suspect that the ‘Indexers Available’ section will be quite popular. Kerry Webb [email protected]

Don’t forget to visit my blog http://www.alia.org.au/webbsblog

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Events Events

ACT 13 November: ALIA/RMAA Joint Breakfast Series. Contact Stephanie Ciempka, ph 02 6213 6726, admin@ rmaa.com.au 18 November: Broadband, libraries and the creation of Australian digital culture. http://www.alia.org.au/ education/pd/

SA 18 November: ALIA SA Meeting. Contact Helen Kwaka, ph 08 8397 7454, [email protected]

TAS

NSW 13 November: Gettin' the goods: collection development. Contact Alexander Mills, ph 02 9716 1827, [email protected]

http://www.alia.org.au/events

29 November: Queensland Library Technicians’ Christmas Lunch. Contact Trish D’Arcy, ph 07 3623 7354, [email protected]

26 November: Library Folk in the Pub. Contact Julian Sortland, ph 0429 470 672, [email protected] 28 November: Pre-Christmas Extravaganza. Contact Alexander Mills, ph 02 9716 1827, alexanderm@ ashfield.nsw.gov.au

NT 20 November: Top End Meeting. Contact Stephen Barnett, ph 08 8922 8664, [email protected] 28 November: ALIA Top End Christmas Party. Contact Stephen Barnett, ph 08 8922 8664, [email protected]

QLD 11 November: Quorum Meeting. Contact Merindi Derrick, merindi. [email protected]

No group events listed for November. Check the events listing online at http:// www.alia.org.au/events/tas.htm

VIC 12 November: Vic Specials. Not the C word, end of year celebration. Contact Allison, allison@melbourneathenaeum. org.au

WA No group events listed for November. Check the events listing online at http:// www.alia.org.au/events/wa.htm.

Conferences 5–6 December 2008: 4th ALIA New Librarians Symposium (NLS4), Breaking barriers. Melbourne. http://conferences. alia.org.au/newlibrarian2008/ 20–22 January 2009: ALIA Information Online 2009 Conference and Exhibition, Sydney Convention and Exhibition Centre. http://www. information-online.com.au/

15–18 September 2009: National Library and Information Technicians Conference 2009, Technology Technique Unique, Adelaide. http:// conferences.alia.org.au/libtec2009/

PD opportunities For a listing of this month’s PD opportunities, visit the online event listing: http://www.alia.org.au/events/

Other events 2–5 November: LIANZA Conference 2008, Poropitia outside the box. Auckland, New Zealand. The Conference Company, [email protected] 18 November: Broadband, libraries and the creation of Australian digital culture. Canberra, National Library of Australia. Supported by ALIA, CSU and NLA. http://www.alia.org.au/education/ pd/ 27 November: Library services in the Indigenous context: the ATSILIRN protocols, training, initiatives & digitisation. Sydney (UTS), free seminar hosted by UNLINC. http://www. unilinc.edu.au/events/seminar.html 10 February 2009: Safer Internet Day, http://www.saferinternetday.org 14 February 2009: Library Lovers Day, http://www.librarylovers.org.au/

Non-ALIA conferences For a listing of other non-ALIA conferences, visit http://www.alia.org. au/conferences/other.html

One library – 310 locations? • • • • • • •

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ALIA Information Online Conference 20–22 January 2009 Library Lovers Day Saturday 14 February 2009 Library and Information Week 25–31 May 2009 National Simultaneous Storytime Wednesday 27 May 2009 Information Awareness Month May 2009 ALIA 2009 National Library and Information Technicians Conference 15–18 September 2009 Summer Reading Club December 2009–February 2010

The Victorian Department of Planning and Community Development has engaged library consulting company Libraries Alive! Pty Ltd to examine the feasibility of a State-wide public library membership system, most likely based on a single library card which confers equal access rights throughout the State.  The project began in late September and must report by mid-December 2008. If you would like to learn more, or have a view on the professional desirability or operational aspects of such a scheme, Libraries Alive! would be pleased to hear from you. Please contact Sherrey Quinn or Ian McCallum on (02) 6257 9177 or by email at [email protected]

Volume 29 • Issue 11 • November 2008

New Newmembers members

ALIA welcomes members who joined the Association in August 2008 and congratulates our members who have upgraded their qualifications. Member to Associate Joanne Pilon NSW Glenda Kleinig SA Heather Iveson SA Melaina Schuller-Tate SA Joanne Keleher QLD Rebecca Randle QLD Angela Harridge VIC Kenneth Brock NSW

Member to Technician Ruth Mahon ACT Margaret Ackland VIC

New Associate Alana Garwood-Houng ACT Michelle Nutting VIC Jennifer Thomas QLD Gemma Lyon WA

New Associate Allied

Wendy Dagher VIC Elizabeth Caplice ACT Cecelia Sara NSW Charles Barnett VIC Linda Bell NSW Peter Duggan VIC Nicole Jovicic NT Kendall Kousek QLD Heather Rose QLD Ping Zhao QLD Theresia Pawiro Dugis SA Timothy Ormerod QLD Janka Steinfelder NLG Marisa Bendeich NSW

New Voucher Member New Zealand Transport Agency Library NZD

Readmitting Associate

Marist Regional College TAS

Anthea Taylor VIC Lisa Kirby WA Ryan Leaver SA Marion King VIC

New Member

Readmitting Member

Sally Burford ACT Melanie Thorn VIC Louisa Sher VIC

Lorna Hartwell SA

Lisa Soon NSW

New Institution

Volume 29 • Issue 11 • November 2008

Technician to Associate Kim Gosling VIC



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inCite feature article themes 2008/2009 December

Reference copy deadline 31 October

Jan/Feb 2009

Public libraries copy deadline 5 January 2009

March 2009

Marketing your library copy deadline 31 January 2009

April 2009

Multiculturalism copy deadline 28 February 2009

May 2009

Volunteers copy deadline 31 March 2009

June 2009

Industrial relations and professional development copy deadline 1 May 2009

To contribute an article or news item email [email protected]

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Index of articles in this issue 2008 South Australian Library Achiever of the Year 7 A new beginning at Macquarie University 10 Big changes in the Top End 12 Book reviews 20, 24 Building within an established building 11 Call for nominations for ALIA Board of Directors 6 CARM2: a sequel to a shared storage success 16 Conferences 8 Consider a career @ your library® 19 Consulting, cajoling, and communicating 14 Copyright 23 Darwin Magistrates library reorganisation project 13 Destination—library career 6 Directline 5 Energise, Enthuse, Inspire! 22 Events 28 Frontline 4 Group in the spotlight 17 IFLA Milan 2009 Call for papers ILAC develops best practice manual

6 6

Index of advertisers 30 Index of articles 30 Libraries are for everyone 13 Library moving: Jan Brady Library, Australian Taxation Office 16 Much more than a makeover 15 New Logan North Library— the library everybody loves 12 New members 29 Palace and shed 11 Product services directory— Relocation and library design 18 Professional development 21 Relocation! relocation! relocation! 14 UNE learning commons and external revamp 10 Webb’s web 27 Workwatch 26 The opinions expressed in the magazine are those of the authors and not necessarily the official policy of the Australian Library and Information Association. inCite is published 11 times a year and distributed free to members of the Australian Library and Information Association. Also available by subscription. Copyright In submitting material to inCite for publication, authors grant ALIA a non-exclusive license to publish and distribute the article in print and by other means. ALIA’s license to publish agreement is available online at http://www.alia. org.au/publishing/ or may be sent to authors on request.

Index of advertisers in this issue Abax Systems 23 Baker & Taylor 2 Bosco Storage Solutions 3, 18 CAVAL 32 Chess Moving 17 Civica 15 CK Design International 18 Commercial Furniture Installations 29 Ford Street Publishing 20 Forms Express 27 Gormans Removals 31 Jopa 21 Leigh Mardon 29 Libraries Alive! 29 Maxus 22 National Library of Australia 7 Paper World 30 Raeco 19 San Jose University 25 Spinifex Press 24 TAFE NSW – Sydney Institute 29 TFPL 25 Trimagic 17 Wharington International 18

Advertising terms and conditions Confirmation by the advertiser or agency of the ‘booking sheet’ outlining the advertising schedule is considered the contract. Indemnity It is the responsibility of the advertiser to ensure that advertisements comply with the Trade Practices Act 1974 as amended. All advertisements are accepted for publication on condition that the advertiser indemnifies the publisher and its servants against all actions, lawsuits, claims, loss and/ or damages resulting from anything published on behalf of the advertiser. Acceptance The publisher reserves the right to reject any advertisement or copy considered offensive or outside advertising standards and regulations. The word ‘advertisement’ will be placed above or below copy which in the publisher’s opinion resembles editorial. Advertising standards Advertisements submitted to inCite are subject to approval by the publisher. Advertisers are responsible for ensuring that advertisements comply with commonwealth and state laws. Cancellations No cancellations will be accepted after the booking deadline. Space will be charged, as booked, for cancelled or overdue material.

Volume 29 • Issue 11 • November 2008

GORMANS REMOVALS - LIBRARY MOVING PROFESSIONALS

RECARPETING • Don’t Pack! • Let the Professionals Lift It Up and Move It Across the Room • Keep Your Collection Intact • The Proven System That Works • Protective Materials for Floors

For over 45 years, Gormans Removals have developed and built specialist equipment to take the hassle out of moving office and library equipment. We adopt a systematic approach to all moves. This includes detailed planning by photo taking and mapping to ensure all items moved go back to exactly the same place. A major advantage of our stack moving system is that you can leave 98% of the books on the shelves. This maintains the catalogue order of the books and reduces the possibility of stock damage.

STACK MOVING Works In Conjunction With Your Carpet Layers

We work in conjunction with builders and carpet layers to ensure minimal disruption of your library services. Other library services include complete external relocations (i.e. building to building) using numbered trolleys to preserve the individual library cataloguing systems. The Library Moving Professionals Family owned and operated since 1962

Brisbane (07) 3881 3300 Rockhampton (07) 49274522

www.gormans.com.au