Lakshmi Software

Lakshmi Software

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Low cost software engineering company which was benefited from Y2K Engaged in product development like video games, telephones and other electrical Great opportunities in automation of finance, manufacturing automation etc Successfully operating in U.S and Germany Targeting Japanese market

Sonpan Products company(SPC) Largest system integrators in Japan Leading Japanese company providing automation

solution Known as high quality software provider Due to recession, needs to cut down the cost Outsourcing

GDM Client Location / PDC

Offshore Development Centers

Discovery Project

Project Project management Detailed design Coding Testing Documentation

Analysis and planning High level design User interface design Project coordination Post Onsite testing implementatio Implementation

Leverage extended workday Leverage cost efficiencies

Post implementatio n support

n support

Bug fixes Warranty support Maintenance

Rapid reaction support

Best of Breed Talent Technologists

Intelligent Project breakdown

Process Specialists

Scalability Global Deployment and Support

Domain Experts

Project Managers

Superior Program Management Skills Global Infrastructure and Communication Links

Skill Accessibility and Predictability Reduced time to market Ownership Costs

Lakshmi ’s Approach Lakshmi believes that long-term, give-and-take relationships

are the hallmark of a harmonious relationship SPC is its largest customer in Japan Chance to get the cutting edge technology Investing heavily in training, working way with foreign customers and leading-edge programming skills Japan Desk Set up the Japanese way of working Competitive price policy

Lakshmi with KOS and POPS KOS is a division of SPC IPT plays a strong role

Issues-Ethical, language and cultural problems Product quality and proper communications SPC were too dominant Lakshmi were not clear about their role and work style Confusion about project size and other requirements No supportive assistance from the Japanese company,

where language is a great barrier Too many sub groups took place between order placer and taker

Effects Losses the productivity  

Uncertain and Vague Project Specification Requirements The Responsibility of IPT

High Cost  

Translation Cost Idle Time Cost of Engineers

Recommendation Relationship building and management Understand their customer’s customer Anticipate changes in levels of demand Establish a pricing strategy

Healthy relationship within channel members

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Concern Trust and commitment Service Mutual co-operation and interdependence b/w C & S Internal communication Customer expectations A sophisticated customer database Organizational structures