Key Performance Indicators: Overview Patricia Buckley, Ph.D.
[email protected]
Why Do We Want These Data?
Why is ICT Deployment Critical? ICT use leads to increased productivity ICT is a source of high wage jobs ICT support sector development
Why is Measurement Critical? How do you know what is working? How do you know what needs to be changed? Information needed to adjust in a rapidly changing world Regulation Education
Regulatory Data: Telecommunications Sector Market Entry Interconnection Spectrum Management Numbering Price Regulation Universal Service Service Quality
Firms Providing Telecommunications Services Are Required to file… • • • • • • • • • • • • • • • • •
Domestic Section 214 Approval FCC Form 395 Common Carrier Annual Employment Report and Discrimination Complaint Requirement FCC Form 477 Local Competition and Broadband Reporting FCC Forms 492 and 492A Rate of Return FCC Form 499-A Telecommunications Reporting Worksheet FCC Form 499-Q Telecommunications Reporting Worksheet FCC Form 502 Numbering Resource Utilization/Forecast (NRUF) Section 1.47(h) Designation of Agent for Service of Process Section 1.8001 Commission Registration System (CORES) Automated Reporting Management Information System (ARMIS) Section 43.21(c) Letter Interstate Service Tariff Section 64.709 Interstate Service INFORMATIONAL Tariff Requirement Section 64.1195 Carrier Registration Requirement Section 64.1900 Geographic Rate Averaging Certification Section 64.2105 Regulatory Fees
And if they are international providers, they also must file… International Section 214 Approval International Service Tariff Section 43.61 International Traffic Data Section 43.82 International Circuit Data
US Federal Communications Commission Statistical Publications Consumer & Governmental Affairs Bureau Quarterly Inquiries & Complaints Reports
International Bureau
Annual International Telecommunications Data Trends in the International Telecommunications Indu Annual Circuit Status Report
US Federal Communications Commission Statistical Publications Media Bureau Media Reports on the Cable Industry
Wireless Telecommunications Bureau Commercial Mobile Radio Services (CMRS) Competition Reports
Wireline Competition Bureau Analyses and Data on the Telecommunications Industry