Katie Elizabeth Yea 7, The Worthys, Bradley Stoke, Bristol BS32 8DH
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[email protected] D.O.B:5th February 1989 Summary Since leaving school has had experience at the forefront of customer care within the beauty industry. Has valuable experience in a customer facing role through working within the fashion retail business and at present has just finished a 2 year hairdressing apprenticeship (NVQ Level 2) with a prominent hairdressing salon in Bath. Career History 2006 – Present Junior Stylist Russell Brooks Hairdressing − Qualified to NVQ LEVEL 2 − Deputised for owner in his absence and was responsible for safe and secure running of the salon. − Responsible for greeting clients and confirming their appointments. − Dealing with banking requirements for salon owner. − Styling hair to customers requirements and ensuring their satisfaction with the final result. − Carried out reception duties including phone bookings and maintaining appointments diary. − Responsible for ordering and maintaining stock levels.
2006 – 2006 − − − −
Aveda
Responsible for maintaining and improving the sale of beauty products. Promoting Aveda's products to potential customers. Responsible for balancing till receipt with cash and credit card sales. Maintained stock levels.
2005 – 2006 -
Beauty Consultant
Sales Assistant
Bank Fashion
Responsible for maintaining sales levels of men's and women's fashion. Carried out till transactions using both cash and credit card. Maintained stock levels and carried out shop re- stocking. Dealt with customer complaints and returned goods.
Computer Skills − −
Knowledge of Word and Excel Ability to utilise the Internet.
Training - NVQ Level 2 Work Based Learning
Personal Information Marital Status:- Single no children Full Driving License (clean)
Education 2000 – 2005 Oldfield Girls School GCSE:- English Maths Science Art German Computer Studies Physical Education