Joseph Bahnam Resume

Joseph Bahnam Summary

197 8th Street, #229 Flagship Wharf Charlestown, MA 02129 617.823.8090 // [email protected]

Articulate, senior executive with proven success in formulating and implementing international business development service/sales models, driving key marketing programs and solidifying client partnerships. Creative strategic thinker identifying opportunities for process improvements and marketing initiatives collaborating with senior management across the organization to solve problems, build relationships, and maximize operating and revenue target results for the firm. Key Competencies:  Business analysis & strategy  Organization TCO initiatives and alignments  Client relations/satisfaction  KPI Performance Measurement  Organizational mission & PR  Vendor Sourcing and  Communication sales Integration strategies  Operational plan  Sales & Business implementation Development

Experience

Bahnam Coaching & Consulting

Nov 08 – present

Providing leadership to guide senior management responsible for specific strategic initiatives, organizational restructuring or engagements focusing on service quality improvements, cost efficiency and customer satisfaction.

President  Launched consulting firm to assist small businesses to remain solvent as a direct result of the economic collapse in 2008.  Concentration overview of IT vendor landscapes focusing on niche market segmentation and profitability sustenance.  Functional outsourcing, training programs and TQM. GSX Groupware Solutions, Inc.

Oct 07 – Nov 08

IBM & RIM partner – Swiss based world leader provider of software solutions that proactively monitor messaging servers from a single user interface, headquartered in Zurich.

Director of the Americas, Sales and Business Development  Served as senior management team member charged with development, communication, and implementation of business and operating plans.  Led strategic business and marketing operations for the North America division for a global software firm totaling $12M in annual sales.  Closed over $1M in new sales for the firm in 2008, resulting in a 10% growth.  Established a 95% renewal rate in 2008 translating to $300+k in sales.  Managed strategic accounts including; Blue Cross Blue Shield, Canon, Ontario Teacher’s Pension Plan, and Houghton Mifflin.  Formulated new US channels with key new premier resellers (i.e. IBM, RIM).  Led enterprise software asset management to define licensing workflow, recommended a governance strategy, and prepared business cases and cost benefit analyses to executive board in Switzerland.  Develop and distribute reporting models, key performance indicators (KPI), and critical metrics for significant spending and revenue categories.  Directly responsible for GSX’s organizational brand and value proposition in the Unites States and North America by developing and implementing the organization’s vision, mission, operating principles, and key initiatives.

Joseph Bahnam Experience (cont’d.)

197 8th Street, #229 Flagship Wharf Charlestown, MA 02129 617.823.8090 // [email protected]

XOsoft Inc. Jun 05 – Sep 07 Provider of ‘high availability’ disaster recovery software solutions – ensuring critical business systems, applications and data are available in real time, even in the face of planned and unplanned outages. Acquired by Computer Associates, Inc. in 2007.

Manager of Regional Accounts

(includes; Western Europe, Middle East and West Coast U.S.)  Directed and trained a team responsible for all targeted regional client pricing and regional expansion by procurement of strategic partners.  Growth and development of securing new customized solutions for regional territories. Collaborative interaction with existing and new customers by understanding respective business models and architecting subsequent customized solutions for each customer.  Evaluated business plans and contract proposals as a business partner and ensured profitability, availability of resources, protection of corporate assets, and limitation of liability to customers.  Developed corporate business plans and strategies as part of the senior management team.  Increased revenues through activity based costing (ABC) and preserved revenue stream. Insulated Solutions, Inc. Transportation management solutions provider Sales & Business Development Manager

May 01 – Jun 05

 Evaluated potential purchases of competitors through financial analyses and physical review of inventory and financial statements at competitor locations.  Developed the company’s first pipeline of prospects after initial product launch.  85% success rate of accomplished sales closings within 6 months or less.  Developed and collaborated with technical engineering team to design technical specifications and launch new product. Activeworlds, Inc. Aug 00 – May 01 Venture-funded developer of 3D software for online ecommerce websites. Sales & Business Development Manager  Constructed sales plans, weekly forecasts, implementation timelines, ROI calculators for clients and prospects, and all client proposals. Achieved 110% of goal in 2000.  Partnered with the CFO to establish corporate strategic plans and objectives, resulting in the creation of 10 new strategic partnerships. Other Professional Experience Education

Sales Lead Development – Market One Associates, Inc.

Sep 98 – Aug 00

Project Manager – Noranda Property Development, Inc.

Jul 96 – Sep 98

Senior Global Cash Manager – Mellon Bank

Aug 92 – Jul 96

Master’s of Science in Business, Boston University

Sep 94

BS, Interdisciplinary Studies, Boston University

Sep 91

Joseph Bahnam 

Fluent in French and Arabic

197 8th Street, #229 Flagship Wharf Charlestown, MA 02129 617.823.8090 // [email protected]