Job Analysis
Definition - process used to gather information about a job in order to determine the duties and nature of that job as well as the appropriate KSAs related to the job.
General Types
Task Oriented Person Oriented
Outcomes
Job description
Job specification
Uses
Staffing activities
Wage and salary determination
Performance Appraisal decisions
Training
To develop – predictors and criteria
Why interest?
Jobs not static
Uniform Guidelines Require
Determine job requirements to establish validity
Defend against suits (e.g. EEO)
Role of Job Analysis in Human Resource Selection Job Analysis Method Systematic Process for Collecting Information on the Work-Related Aspects of a Job
Produces
Employee Specifications
Translated Into Work-Related Information Job Tasks, Duties, Work Behaviors, Critical Incidents, etc.
Predictors
Translated Into Human Attributes Knowledge, Skills, Abilities and Other-Employee Characteristics
Inferential Leap (1)
Selection Instruments Tests, Employment Interviews, Application Blanks, etc.
Inferential Leap (2)
Criteria
Valid?
Translated Into Employee Performance Measures Performance Appraisals, Productivity Assessments, etc. Inferential Leap (3)
Inferential Leap (4)
Who performs job analysis?
What jobs should be analyzed?
Specific types of Job Analysis A. Interview • Group or individual • Structured or unstructured • Lacks standardization • $$$$ • Distortion and exaggeration • Most widely used
Specific Types of Job Analysis B. Observation • Mainly for physical activity (not mgr.)
C. Diary logs • Keep track of critical incidents
Specific Types of Job Analysis D. Questionnaire • Prefabricated or tailored • Easily quantifiable • Lengthy?
1. The PAQ
Which method to use?
Refined and tested?
Readily acceptable?
Occupational versatility?
Standardization?
User/respondent acceptability?
Training requirements?
Which method to use?
Sample size needed?
Suitable for validation?
Reliability?
Utility in developing selection tools?
Cost?
Sources of Error
Inadequate sampling
Response set
Analyst inexperience
Job environment changes