Ism Presentation-jul 17

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INTERNATIONAL SALES MANAGEMENT Jul 2009

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• • • • •

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About Us Services Management Philosophy Contact

ISM ‐ All Rights Reserved 2009

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International Sales Management (ISM) was founded in 2009 by  a large group of Vietnamese Expatriates with world‐class sales,  distribution, HR, logistics, finance and marketing expertise.

ISM ‐ All Rights Reserved 2009

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ƒ TRAINING: ‐ Advance Sales Management Skills ‐ General Management Skills ‐ HR Management Skills ‐ Marketing Management Skills ‐ Logistics Management Skills ƒ RECRUITING – OUTSOURCING – HR SERVICES ‐ Executive Search & Selection (SALES) ‐ Management Outsourcing ‐ Payroll Service ‐ Registration of labor & Compulsory Insurance ƒ CONSULTING

‐ Consulting for HRM processes and systems ‐ Performance Management ‐ Organization Restructuring

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1. SALES MANAGEMENT SKILLS • Effective sales • Sales training • Distribution Network  Development • Distributor Management • Modern Trade Channel • Sales Management • Sales Negotiation 3. TRADE MARKETING 4. SHOPPER MARKETING 5. MARKETING SKILLS • Marketing Plan • Communication Plan • Brand Activation • Advertising Evaluation • PR Planning 6. LOGISTIC MANAGEMENT

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7. GENERAL MANAGEMENT  SKILLS • Leadership • Coaching • Professional Business  Presentation • Communication &  Collaboration • Business Etiquette • Strategies Development 8. HR MANAGEMENT • Compensation and  Benefits Management • Performance  Management • Organizational Culture  Development • Capability Development  Planning

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WORLD‐CLASS TRAINNING PROCESS:  Provide a total training experience • Customized based on assessment • Experiences‐based and practical oriented • Principle‐based theory • Encourage discussion and cross‐learning among trainees • Immediate application onto the job during training program  – “on‐the‐job training approach” • Regular follow‐up and evaluation for better improvement  and enhancement • Wide pool of qualified trainers per program to ensure  maximum exposure • Latest training methodology:  – Workshop: discussion and sharing – Video and Review – Role‐playing and Experimental Games  – Professional training environment

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WHAT YOU COULD EXPECT FROM OUR TRAINNING  SOLUTION: •

Practical and systemic results



Right solutions for right problems



Capability development as employee recognition/  talent retention 



Consistent: Aligned language, solutions and actions  across different functions 



Long‐term oriented: Follow‐up and “maintenance”



“World‐class quality with local costs”

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OUR IMPLEMENTATION

CUSTOMIZED  PROGRAMS:  Develop and  provide  customized  training programs  according to  customer specific  situation and  neeeds

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WORLD‐CLASS RECRUITING & OUTSOURCING SERVICES As we are expert in sales we can bring you sales experts for all levels  that fit to your choice and needs at  different services levels:



Recruiting:  – Recruitment planning and budgeting – First ever and largest sales network in Vietnam – Principle‐based and standard screening and interview process  to bring you right people with right capacity, capability and  attitude – Integration with consulting service in designing optimal  organizational structure and sales competency



HR administrative services: – Labor contract – Payroll management  – Mediation in conflict situation (employer & staff)



Outsourcing – – – –

Performance management Training and people / career development  Talent retention Compensation and motivation scheme

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WHY WITH US? We serve you with world‐class quality and professional  standards as we work on below principles:

• • • • •

Confidential & integrity Standard process and system High ethical and professional standard  Principle‐based structure but practical solution World class quality at local cost

So that we can add more value to you via:



Cost‐efficient solution with high effective organization 



Optimize scale and complexity to fit to different  business situation



Integration with comprehensive talent management  solution

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What •

Integrated and comprehensive solutions for core  business  area of Marketing, Sales, HR, Supply Chain  and Finance  • 360 degree approach which enable most practical and  long term solution

How • • •

Specialized Strengths      Synergy of World‐Class Expertise, International  Experiences + Local Insights  Connection of  Passion + Ownership + “Doing The Right  Things” + Creativity

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ISM is one of the largest groups of Vietnamese expatriates and  professionals who have assumed senior management roles  locally and internationally with deep local knowledge and  world‐class expertise and experiences. 

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ISM  DEAN: MS. LINA LY NGOC TRAN

• 8‐year experiences in HR at Procter &  Gamble Co. • HR Manager ‐ Talentnet Corporation • HR Manager ‐ Mesa Group • Cross Border Logistics Manager– P&G • Area of Expertise: HRM and Cross Border  Logistics

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CONSULTANT: MR. STEVE NGUYEN THANH VIET



1st Vietnamese Member of Management  Team of Procter & Gamble Thailand,  Indonesia and Vietnam • A Vietnamese expatriate with 13‐year  experiences with Procter & Gamble Co. 5  years expatriates in Asia • 8 years experiences working with global  modern retailers (Tesco, Carrefour, Metro,  etc.)

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RECRUITING & OUTSOURCING DIRECTOR MS. VO THI HAI HOA • 7‐year experiences at Procter & Gamble as senior business development  manager, on‐hand experience in sales  and distribution; organization  development, trade marketing  and  brand building in Viet Nam and ASEAN. • ASEAN MS&P (trade marketing – Laundry category)‐ P&G • Area Manager (Distributor Team Leader‐ P&G) • Vietnam MS&P (trade marketing‐ Hair  care category)‐P&G • Section Manager ‐ P&G

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PARTNERS & CONSULTANTS Mr. DUNG NGUYEN • Country Manager – Dentsply Vietnam • 14 years experiences at P&G and Coca‐Cola at senior management level • Professionally trained and qualified trainer • Area of Expertise: General Management, Sales and Marketing Mr. TIGER VU NGUYEN • 12‐year experiences Procter & Gamble as senior business development manager • 2‐year expatriate in Thailand and China • Professionally trained and qualified trainer across P&G Europe and Asia • Area of expertise: Sales, Marketing and HR Ms ANNE HANSEN  • Doctoral of Business Administration (DBA) – University of South Australia (Service  Orientation Management) • Lecturer of Marketing Management, BBA, Assumption University, Bangkok • 5‐year experiences with P&G Cosmetics (SK‐II) • Area of Expertise: Marketing, Sales and General Management

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PARTNERS & CONSULTANTS (Cont) Ms ANH NGUYEN • 12‐year experiences at P&G • Former ASEAN HR Manager – P&G • Professionally trained and qualified trainer cross P&G Asia • Area of Expertise: HR and Sales MR. PHILLIPS PHONG NGUYEN • 8 years experiences of IT and System Engineering at P&G • Deploying P&G’s national distribution management system across partners and  distributors • Professionally trained and qualified trainer across P&G Asia • Area of Expertise: IT, Sales and General Management MR. PHUOC NGO • 13‐year experiences at Unilever, Nestle, Mead Johnson and Kimberly‐Clark as Sales  Director • Lectured at HCM University of Economics • Professionally trained and qualified trainer across renown training centers in VN • Area of Expertise: Sales

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PARTNERS & CONSULTANTS (Cont)

MR. DAVID PHUONG NGUYEN •13‐year experiences at P&G, currently most senior Vietnamese Manager  in ASEAN • 3‐year expatriates at Germany and Singapore • Professionally trained and qualified trainer cross P&G North America,  Europe and Asia • Area of Expertise: Sales and General Management MS PHAM THUY PHUONG • 12‐ year experiences of Supply Chain Management at P&G and IKEA • Currently head of Purchasing ‐ Home Furniture company (IKEA) • Qualified trainer across renown Vietnam universities and institutes • Area of Expertise: Supply Chain and Logistics

OUR PURPOSE – VALUE - PRINCIPLES

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ISM PHILOSOPHY – PURPOSE: •

We commit to bring the best products and services around the world  closest to Vietnam’s leading organization and talents via the highest  standard and lowest cost



We commit to be a strategic partner of our suppliers and customers by  being honest, fair and doing the right things



We commit to create more jobs via proactively recruiting, developing and  qualifying potential employees and make our company a preferred place  to work



We commit to be socially responsible who proactively promote charity,  Vietnamese’ Pride and environmental conservation



In returns, customers, our employees and community will reward us with  sustainable growth and prosperity

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ISM PHILOSOPHY – VALUE: •

Integrity



Passion for winning



Leadership



Ownership

ISM PHILOSOPHY – PRINCIPLE: •

We grow and sustain together with our customers and employees



We treat our customers & employees as long‐term partners



We treat our customers’ business & employees’ careers as our own



We respect and we care for those we work with



We always do the right things



We think global and act local

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TRAINING COURSES SALES MANAGEMENT SKILLS BASIC SELLING SKILLS/Bán hàng chuyên nghiệp và hiệu quả SALES TRAINING/Huấn Luyện và Đào Tạo Nhân Viên Bán Hàng DISTRIBUTION NETWORK DEVELOPMENT/Xây Dựng Hệ Thống Phân Phối DISTRIBUTOR MANAGEMENT/Quản Lý Nhà Phân Phối MODERN TRADE/Quản Lý Kênh Phân Phối Hiện Đại MARKETING TRADE/Tiếp Thị Thương Mại SHOPPER MARKETING/MARKETING Nhắm Đến Người Mua Sắm NEGOTIATION SKILLS/Đàm Phán Trong Bán Hàng SALES MANAGEMENT/Quản Trị Bán Hàng Chiến Lược

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TRAINING COURSES PROFESSIONAL AMANGEMENT SKILLS LEADERSHIP/ Năng Lực Lãnh Đạo ASSIGNMENT & DELEGATION/ Phân Công Trách Nhiệm & Ủy Thác COACHING/Kỹ Năng Truyền Thụ và Phát Triển Nhân Viên Thuộc Cấp PROFESSIONAL PRESENTATION/ Thuyết Trình Chuyên Nghiệp EFFECTIVE COMMUNICATION/Nghệ thuật Giao Tiếp TIME MANAGEMENT/Quản Lý Thời Gian Hiệu Quả EFFECTIVE MEETING/Các buổi họp thành công

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TRAINING COURSES HR MANAGEMENT SKILLS PERFORMANCE MANAGEMENT/Xây dựng hệ thống thúc đẩy và đánh giá kết quả làm việc TRAINING & DEVELOPMENT PLAN/Xây dựng kế hoạch đào tạo và Phát triển và cho tổ chức COMPENSATION & BENEFIT PROGRAMS/Xây dựng chế độ phúc lợi HEADHUNTING & RECRUITMENT/Tuyển dụng & Thu Hút Tài Năng INTERVIEWING SKILLS/Kỹ năng Phỏng Vấn

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TRAINING COURSES SUPPLY CHAIN & LOGISTICS MANAGEMENT SUPPLY CHAIN CONCEPTS & PROCESSES/Hệ Thống Cung Ứng PROCUREMENT & SOURCING/Tìm Kiếm Nhà Cung Cấp & Thu Mua INVENTORY MANAGEMENT/Quản Lý Tồn Kho WAREHOUSING/ Quản Lý Nhà Kho SELECTING & MANAGING TRANSPORTATION PROVIDERS/Chọn lựa & Quản lý nhà cung cấp vận tải

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TRAINING COURSES MARKETING MARKETING PLAN/Xây dựng kế hoạch Marketing MEDIA PLAN/Xây dựng kế hoạch truyền thông PR PLAN/Kế hoạch PR BRAND ACTIVATION/Kích hoạt xây dựng nhãn hiệu CAMPAIGN EVALUATION/Đánh giá hiệu quả quảng cáo

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Partners

ISM OFFICE: – 3rd & 4th Floor, 165 Dao Duy Anh, Phu Nhuan Dist.,   HCMC – Tel: (+848) 211 4008 – Fax: (+848) 38 451 815 CONTACTING •



MS NADIA PHAM THUY NHUNG (SALES & MARKETING EXECUTIVE) – Mobile: (+84) 975 595 482 – Email: [email protected] MS LINA LY NGOC TRAN (ISM DEAN) – Mobile: (+84) 913 166 816 – Email: [email protected]

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