Ips Global Directory And Addons Datasheet

TELISCA IPS GLOBAL DIRECTORY IPS Global Directory is a Directory solution for Cisco Unified Communications Manager (CUCM). IPS Global Directory main features: • • • • • • • • • • • •

Search in corporate directories : merge multiple directories in different formats, Search and display more data: 5 search fields, 4 phone numbers, detail contact form, Split directories: for several company branches, Improves user experience: with T9 and touch screen search from IP Phones, Search from CIUS : Android client application for CIUS Search from Web interface: with direct dialing from the web interface (addon Web Directory) Update directories (addon Web Directory) Displays calling party detail information (addon IPS Popup) Personal address book synchronization : with Outlook or Notes (addon Personal Directory) Directory synchronization and update (addon Directory Export) CUCM and CUC provisioning (addon Provisionning) Speed Dial Numbers update (addon Corporate Speed Dials)

Active Directory LDAP, CUCM, Text

CUCM

Dir. Export / Provisionning Web Directory T9, Cius Ts keyboard

IPS Popup

Corp. Speeddial

Translation patterns

Exchange Domino

Personal Directory

IPS Global Directory Light

Outlook Notes

Active Directory, LDAP, CUCM, OLEDB, ODBC, Public Exchange Folder, Domino, Excel, Text, XML

IPS Global Directory is a telisca product – www.telisca.com/ipsgdir

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IPS GLOBAL DIRECTORY IPS Global Directory expands IP Phone directory to different directories sources and enhances user interface. IP Phone users will find in IPS Global Directory all the contacts in the company. IP Phone users may also find partners, distributors, customers, and other lists of useful phone numbers. Different directories can be viewed from each entity of the telephony cluster. IPS Global Directory either works as a Virtual Directory or by replication. Supported directories are: CUCM Directory, Active Directory, LDAP directories, Exchange Public Folder, Domino server, Databases, Excel, XML and text files. Also, IPS Global Directory can replicate users’ personal address books from Outlook and Lotus Notes. Each defined target directory can contain several source directories and remove duplicates contacts or not. Include or exclude filters can be defined. More than 20 fields per contacts can be retrieved and up to 4 phone numbers can be displayed. Phone numbers are reformatted according to administrator defined rules, required prefix are added. Different ip phone user interfaces can be defined from the usual SMS style with up to five search fields, T9 multi fields, T9 iterative search or touch screen keyboard. Different result formats are available, including a detailed contact form.

SMS Mode Search

T9 multi criteria search (7905, 7906, 7911, 7912, 7920, 7931, 7985)

Customizable contacts lists

Up to 4 numbers by contact

Alphanumerical touch screen keyboard (7979, 7971, 7975)

Alphanumerical touch screen keyboard (9971)

Auto complete T9 search (7921, 7925, 7940, 7941, 7942, 7945, 7960, 7961, 7962, 7965)

IPS Global Directory is a telisca product – www.telisca.com/ipsgdir

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TECHNICAL SPECIFICATIONS

Specifications Source directories types for direct query Source directories types for replication Contact filtering Segmentation/Splitting

Phone numbers format Directory attributes Multiple target directories Union, merge Sorting Search attributes Search criteria Search modes Result format Client side personal directory synchronization Server Side personal directory synchronization Directory update Directory Export

Description LDAP, Active Directory, SQL database, Access or Excel file (OLEDB), XML file. LDAP, Active Directory, CUCM directory, Exchange Public folder, SQL database, Excel file, Text file. Inclusive and exclusive filtering on directory attributes Select target directory according to service subscription parameter or depending of defined IP Phone zone based on Device Pools, Location, CSS, IP address range, IP Phones list. Global and per source directory sophisticated phone format rules. Up to 20 attributes + photo List of target directories to search, can be defined in service parameters. Parallel queries on different source directories, distinct and merge contacts’ attributes. Contacts sorted on up to 5 attributes. Up to 5 attributes with search format. Begin with, contains, list of values/completion (Web Directory). SMS, T9 multi criteria, T9 with list, T9 w/o refresh, keyboard on touch screen (797x). Configurable result list, up to 4 phone numbers/contact, contact description screen. Synchronize with Outlook 2002, Outlook 2003, Outlook 2007, Notes 6.5, Notes7, Notes 8, Notes 8.5 Synchronize with Exchange 2007, Domino 6.51, 7, 8.5 servers Web interface to update directory (OLEDB directory or replicated directory) Supported target directories: Active Directory, LDAP, CUCM, Text. Update, insert, delete on all Telephone fields only.

Features with optional modules Features

Light

Standard

Direct search on source directory or replication

X

X

Search from IP Phone in SMS mode

X

Directory Export

Provisionning

X

Export to text file, print directory using Excel models

X

X

Update Active Directory or LDAP server

X

X

Search from IP Phone in T9 mode

X

Search from IP Phone with touchscreen keboard

X

Search from Cisco Cius client (Android)

X

Segment directory by entity

X

Search and dial from a Web interface Search on calling party number popup a contact form on IP Phone

Web Directory

Popup

Personal Directory

X

X

Search on personal address book synchronized with Outlook or Exchange

X

Search on personal address book synchronized with Notes or Domino

X

Update corporate speed dials (translation patterns)

Corporate Speed Dial

X

Update CUCM : End User, Devie Profile, Line

X

Update Cisco Unity, Unity Connection : account

X

ADMINISTRATION INTERFACE Configuration and settings are defined directly from the administration web interface. You can define source directories, replication settings, phone numbers formatting rules and the target directories with the search modes and display settings.

IPS Global Directory is a telisca product – www.telisca.com/ipsgdir

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OPTIONAL MODULES WEB DIRECTORY With Web Directory option, the user may also query the defined target directories through a Web interface. He can then dial by clicking on the phone number. The user may enter once his CUCM’s user Id and will not need to authenticate again in the future.

CIUS CLIENT Customers using Cius can search contacts from IPS Global Directory Standard using an Android client application. This application connects to IPS Global Directory via http taking advantage of the included VPN.

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The Android user interface allows selecting a directory, searching a contact with auto complete fields, displaying the contact list, then the contact form and dialing the contact phone numbers.

IPS POPUP With IPS Popup option, IPS Global Directory is automatically queried at each incoming call searching on the calling phone number. If a contact is found in the directories or database defined, a popup detail contact screen is pushed on the IP Phone. If multiple contacts are found, the list is displayed. IPS Popup includes a CTI server that monitors the phone events.

PERSONAL DIRECTORY With Personal Directory option, personal contacts in Outlook or Lotus Notes can be searched on the IP Phone or Popup on incoming call.

CLIENT SIDE Personal Directory includes a client that executes on the PC and synchronizes periodically with Outlook (2002, 2003, 2007 and 2010) or Lotus Notes (6.2 to 8.5). Contacts are associated with CUCM‘s user Id and uploaded onto IPS Global Directory. When contacts are searched on the IP phone, they are filtered on the user login associated to the phone or logged on the phone in extended mobility mode.

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SERVER SIDE Personal Directory Server connects directly to Exchange to synchronize CUCM users’ personal directories. It can also connect to Domino server via a Web service application (.nsf file on the server). This architecture avoids any additional installations on users’ computers and is particularly adapted to Outlook Web Access (OWA) or Domino Web Access (DWA) users. Personal directories are encrypted and stored on Personal Directory server. Personal Directory

Exchange

Carnets d’adresses Répliqués, cryptés

Domino

IP Phone XML application

Web Directory

Personal Directory supports these server versions: • •

Exchange 2007, Exchange 2010 Lotus Domino 8.0, 8.5

DIRECTORY EXPORT The Directory Export module lets you use IPS Global Directory as a central directory to update one or more target directories. The main directory update comes from the replication of several source directories with these capabilities: merging/duplicates removal and/or updates from the Web Directory interface in Update mode. Directory Export / Provisioning Directory Exportschema Active Directory LDAP Dossier Exchange Domino

Active Directory LDAP

IPS Global Directory

Bases de données SQL Server, OLEDB, ODBC

CUCM

Fichier texte

CUCM

Fichiers textes Excel, XML IP Phone XML application

Web Directory Web Update

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Directory Export can update LDAP or Active Directory. Depending on configuration, it can INSERT/UPDATE/DELETE. You can restrict updatable fields (telephone fields for example). The directory can be exported in text file and printed using Excel format models. Directory Export updates an LDAP Apache server installed on IPS Global Directory server. This offers a search LDAP interface for IPS Global Directory.

The optional Provisioning module can create or update the CUCM configuration. It is particularly efficient when using Extension Mobility. The Provisioning module synchronizes from one or several IPS Global Directory sources or triggered by calling a Web Service method. The provisioning module creates or updates the End User, Device profile, Line in CUCM. It creates and updates the Unity or Unity Connection accounts. Default parameters can be set and the parameters can be selected depending of the value of one or several source attributes. Provisioning values can be set from source attributes using format mask.

CORPORATE SPEED DIALS The Corporate Speed Dials Module can load and update speed dial numbers. The speed dial numbers are defined in Cisco Unified Communications Manager by creating translation patterns, they enable calling a selected destination by dialing an abbreviated number. Corporate Speed Dials makes it simple to load and update these numbers from a text or excel file or for the authorized users through the Web interface. Corporate Speed Dials works on the AXL SOAP APIs to update the translation patterns. Several speed dial lists can be created for several partitions.

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REQUIREMENTS AND ARCHITECTURE IP Phone user interface is available in English, French, German, Spanish and Italian. IPS Global Directory administration is available in English and French. • • •

• • • •

CUCM version 4.2x, 5.1x, 6.1x, 7.1x, 8.0x, 8.5x CUME (except for IPS Popup, Web Directory, Corp. Speed Dials) Cisco IP Phone 6921, 6941, 6961, 7905 (SCCP), 7906, 7911 (SCCP), 7912, 7920, 7921, 7931, 7937, 7940 (SCCP), 7941, 7942, 7945, 7960 (SCCP), 7961, 7962, 7965, 7970, 7971, 7975, 7985, 8961, 9951, 9971, IP Communicator. Windows 2003 SP2 or R2 Standard 32/64 bits, Or Windows 2008 R2 Standard Servers 32/64 bits, Virtual Machine VMWare ESX 4, Cisco UCS, Minimum requirements: 1GHz processor, 2Go RAM, 30Go hard drive.

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