Girawa IP Phone Service
VoBB Technologies
Introduction
What is IP Phone Adapter
Small box which connects a DSL/Cable router to a regular phone
How It works
It comes pre-configured Connect as in the diagram Use Connected regular phone to call
Terminology
Girawa phone number
In network
Any phone number that belongs to public switched network is “out of network” . For example your phone number from AT&T, Bell Canada, BT, Telstra or Sri Lanka Telecom is Out of Network
In call
All girawa phones form a network, any calls taken from and to a girawa phone is considered in network call
Out of network
This is global unique number assigned to a girawa subscriber. Other girawa subscribers can call this number.
Calls originated out of network and dialing in to a girawa phone is called an in call
Out call
Calls originated from a girawa phone going to Out of network are Out Calls
Access Number
PSTN numbers that are attached to girawa network. These are the gateway for in calls
IP Phone
Phones used within girawa network.
Available Packages Option 1
Option 2
Option 3
Free Cisco Adapter
Cisco Adapter for $49
Cisco Adapter for $49
Bring your own
Bring your own
Bring your own
Activation Fee
Free
Free
Free
Service Fee
$5/month
$9/month
Free
Girawa Internal Phone Number
Yes
Yes
No
US Phone Number
No
Yes
No
Payment Currency
US, UK, Canada, Australia
US, UK, Canada, Australia
US, UK, Canada, Australia
Where can be used
Anywhere in the world
Anywhere in the world
Anywhere in the world
In Network Calls
Free
Free
No
Out of Network Calls
Yes, Check Website for rates
Yes, Check Website for rates
Yes, Check Website for rates
In Calls
Yes, Free
Yes, Free
No
Adapter
How it works
How to make a call to another girawa Phone
Off hook the phone connected to IP adapter You hear the dial tone Just dial the girawa phone number
Ph No : 7000 Australia
Ph No : 7001 USA
Ph No : 7002 UK
Girawa Network
Ph No : 7003 Sri Lanka
How it works
How to make a call to PSTN Phone
Off hook the phone connected to IP adapter You hear the dial tone Just dial the destination PSTN phone number
Ex: Dial 9411288888
Ph No : 7000 Australia
Ph No : 7001 USA
Ph No : 11288888 Sri Lanka
Girawa Network
Sri Lanka Telecom
How it works
How to make a call from PSTN ( eg. cell phone) to girawa phone
Dial girawa access number near your location System asks for destination phone number Enter girawa phone number
Girawa Access Number
Ph No : +1 209 834 6474 USA
Girawa Network
Ph No : 7000 Australia
Girawa Advantage Girawa CANADA Access Number
Girawa UK Access Number
Girawa Australia Access Number
Girawa Network
Girawa US Access Number
Call Sri Lanka Girawa Phone through girawa network for free
Girawa Phone
Compare Plans (USA) Vonage
Skype
Phone Card
Girawa
True IP Phone
yes
No, Need a computer
no
yes
Contract Terms
Yes, 2 year
Month to month
Not Applicable
Month to month
Startup Cost
$50+
no
no
no
Cancellation Fee before 2 year
$40
no
no
no
Monthly
$30
$2.95
no
$5
Included minutes
Unlimited in USA (fair usage policy applies)
Unlimited in USA(fair usage policy apply)
no
Low rates
Calls in network
Not Available
Yes, Free
Not Applicable
Free
Calls to Sri Lanka
18 cents/min + tax
17 cents/min
12 cents/min
9 cents/min
Hidden Chargers
?
?
yes
no
Cost of Fair Usage 500 min/month
0
0
Various
$15 ( at 3c )
Cost of 300 min Sri Lanka
$55
$51
$36 ++
$27
Annual Cost
$710
$648
$432 ++
$384
Customer Support
Only in USA, if the unit is shipped to SL no support
Email Only
No Support
US, UK, Canada and Sri Lanka
Compare Features and Ease of Use Vonage
Skype
Phone Card
Girawa
Primary Device
Vonage Provided Phone
Computer
Any Phone
Open Standard IP Phone
Can use while out side the home
No
No
Yes
Yes
Can use Soft phone
No
Yes
no
Yes
Call Quality to Sri Lanka
Poor
Acceptable with echo
Mostly un acceptable
Excellent
Unrestricted use anywhere in the world
Various conditions, taxes apply
Various conditions, taxes and restrictions apply
No
Works every where
Company Stability
Debt Ridden, verge of bankrupt
Good
They come and Go
Sri Lankan Own, profitable company since 2004
Customer Support
3% customers leaving every month, 70% unsatisfied with Support
Only Email
No Support
Excellent and well respected
Summary
Girawa saves $326 over Vonage for a year Girawa saves $264 over Skype for a year Girawa is more flexible than Vonage or Skype
Girawa leads in all aspects providing focused, economical and high quality service for Sri Lankan Expatriate community