Ion Behaviour

Organisation behaviour Emphasis : souligner, insister System : human are treated as part of the economic unit, as people Everything you do has an impact on a part of system : the décision are more difficult to take (not black/white décision) Contingency means it dépends (information,ressources, time, people) Experience is the best way to analyse the situation The best fit (forme, appropriée) is the best possible structure The best fit « task (tach) = people = situation » e.g : par exemple i.e : c’est à dire Awareness of the contingency approach is of value in : Encouraging managers to identify and define the particular circumstances of the situation they nedd to manage, and to devise appropriate ways of Handling them. Encouraging responsiveness and flexibility to changes in environmental factors through organisational structure and culture. Making task performance and indivudual/group satisfaction more important design criteria than performence and unity of design type Creating within a single organisation bureaucratic units side by side with task-centred « matrix » units which can respond to particular pressures and environmental volatility. Systems = « wholes » (complete, not broken) A system is a collection of related (apparenté à) parts that interact in an organised way for purpose. A system can be made up of many sub-systems. Operating environment : inputs (informations fournies) > process > outputs (rendement, production)