Zoe’s Travel Service September 6, 2009 Dear Traveler; We hope you are as excited as we are about the upcoming Cruisefest 2010. As you know the original final payment date is coming up soon, October 1, 2009. Because of increasing demand for reservations we are extending the final payment date to November 15, 2009. With this change deposits and payments will remain fully refundable until the new date November 15, 2009. A new forfeiture schedule is included in this mailing. I also wanted to take this time to cover a few details. FINAL PAYMENTS: You will receive an invoice from us, Zoe’s Travel Service with your final payment amounts. You may pay this by check or credit card. If you wish to pay by check please send your payment to the address below. If you want to pay by credit card please call Cheryl at 214‐674‐7693 or leave a message at 866‐373‐5767 (Toll free) and we will get back to you by phone. Do not hesitate to call with any questions concerning your invoice. INSURANCE We recommend everyone purchase Travel Insurance that covers the entire trip. Many independent policies only cover the Cruise portion so please check your coverage before purchasing. Full coverage is available from Zoe’s Travel Service. Group coverage is available if everyone in the group agrees to take the group coverage. If we do not have group coverage available each policy is individually priced. The group coverage is $70 per covered person. In this letter is a chart giving examples of the individual rates. These are estimates and your actual cost will depend on the date purchased and your exact ages at the time of the trip. For your individual cost please call Zoe’s Travel for a quote. A summary of each type of policy is also included in this letter. Details of each coverage type can be found on Zoe’s Travel Service web site on the CruiseFest 2010 page. We will be contacting you in the next few weeks to ask if you are interested in group or individual coverage. Again we must have 100% participation to offer group coverage. Again, please call us if you have any questions. Thank‐you Zoe’s Travel Service Attachments: Insurance Summary and forfeiture schedule
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Revised CruiseFest 2010 Payment forfeiture schedule Your payments are subject to forfeiture according to the following schedule: From To Amount Forfeited Current Date 11/15/09 None 11/15/09 12/15/09 $500 per person 12/15/09 2/01/2010 50% of the total fare 2/01/2010 3/6/2010 100% of fare If cancellation is for a reason covered by insurance the forfeiture schedule may not apply. Group Travel Coverage Summary Benefits Trip Cancellation(not applicable if $0 trip cost) Trip Interruption ($500 return air only if $0 trip cost) Trip Delay
Limits per Person Trip Cost* 150% Trip Cost** $750($150/day)
Baggage/ Personal Effects
$1,500
Baggage Delay
$400
Accident & Sickness Medical Expense
$50,000
Evacuation/ Repatriation
$250,000
Accidental Death/ Dismemberment
$25,000
Assistance Service
Included
* Up to the lesser of the Trip Cost paid or the limit of Coverage for which benefits are requested and the appropriate plan cost has been paid. Maximum of $10,000. **150% of Tour Cost paid up to a maximum of $10,000 for the unused portion of Your Trip and the Transportation cost to re‐join the Trip or return home. This is only a summary see www.zoestravel.org or call for more information.
Zoe’s Travel Service 2306 Ravenwood Drive Grand Prairie, TX 75050 214‐674‐7693
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Sample Individual Policy Coverage Summary
Benefits Trip Cancellation(not applicable if $0 trip cost) Trip Interruption
Limits per Person 100% Trip Cost 150% Trip Cost
Trip Delay
$1000($150/day)
Baggage/ Personal Effects
$1,000
Baggage Delay
$200
Accident & Sickness Medical Expense Evacuation/ Repatriation
$50,000(see policy) $250,000 (see policy)
Accidental Death/ Dismemberment
$25,000
Assistance Service
Included
See www.zoestravelservice.org for details of CSA Freestyle Coverage
Remember we recommend everyone obtain some travel insurance coverage. For us to be able to over group coverage all travelers must agree to take the group coverage. Questions or want plan details‐ please call us 866‐373‐5767 or call Donna Aylward your Rotary Club contact at 501‐984‐2605
Zoe’s Travel Service 2306 Ravenwood Drive Grand Prairie, TX 75050 214‐674‐7693
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Travel Insurance Comparison CruiseFest 2010 Individual Policy Rate Estimates Age Balcony Traveler Traveler 1 2 60 65 70 75 60 65 70 75
60 65 70 75
$ 220 $ 270 $ 270 $ 348 $ 113 $ 138 $ 138 $ 177
Ocean View
Inside
$ 168 $ 202 $ 202 $ 268 $ 87 $ 104 $ 104 $ 137
$ 168 $ 202 $ 202 $ 268 $ 87 $ 104 $ 104 $ 137
Prices are estimates for travelers at the exact age listed; quotes were obtained online on September 4, 2009 and may not reflect actual rates at the time of purchase. They are estimates for comparison purposes only. For exact pricing call Zoe's Travel Service.
Zoe’s Travel Service 2306 Ravenwood Drive Grand Prairie, TX 75050 214‐674‐7693
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Travel Insurance Questionnaire Name of Traveler(s ) _______________________________________________________
I understand my Travel Insurance options and I choose the option checked below.
Group Insurance Coverage – I (we) want group insurance coverage priced at $70 per person. I (we) understand that every traveler on CruiseFest 2010 must take group coverage for this option to be available. If group coverage is not available I am interested in receiving information on individual coverage.
Individual Coverage – I (we) do not want Group Coverage but do want a quote for individual coverage. Our ages at the time of travel will be ________ and _______. I understand I am under no obligation to buy this coverage and must notify Zoe’s if we want this coverage.
Other Coverage – I (we) have purchased travel insurance from another source. No Coverage – I (we) do not want Individual or Group Travel Insurance to cover my trip on CruiseFest 2010 I (we) do understand the forfeiture schedule and the risks I (we are) am assuming. Please return this form to Zoe’s Travel Service by submitting it online or print and send by US Mail. Signature: ______________________________________ Date: ________________________ If submitting online please type name and date above to indicate you have read and understand your options.
Zoe’s Travel Service 2306 Ravenwood Drive Grand Prairie, TX 75050 214‐674‐7693