Inschrijving Ambtenaar 2.0 Voor De Eu Epractice Award 2

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Civil Servant 2.0, a network to discuss web 2.0 and government 1. Award category: 3. eGovernment enabling administrative efficiency and effectiveness

2a. Case Owner - First Applicant Contact person : Davied van Berlo Organisation : Ministry of Agriculture, Nature and Food Quality Function : Project Manager Telephone : +31 70 378 4277 Fax : +31 70 378 6100 Website : http://www.ambtenaar20.nl Street : Postbus 20401 Postcode : 2500 EK City : The Hague Country : Netherlands

2b. Case Owner - Supporting Applicant Contact person : Monique Roosen Organisation : Province of Brabant Function : Strategic Consultant Telephone : +31 73 680 8212 Fax : +31 73 680 0000 Website : http://www.brabant.nl Street : Brabantlaan 1 Postcode : 5216 TV City : Den Bosch Country : Netherlands

3. What is the best way of contacting you? By e-mail By phone

4. Please confirm that you will attend the exhibition (from 18 to 20 November 2009 in Malm ) if you are selected as a finalist: Yes

5. Explain what issue(s) your case is solving as well as why you should win an award in the

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category you have chosen: Civil servants play a crucial role in improving government through web 2.0 possibilities and mindset. In bringing civil servants 2.0 together, letting them share experiences, educating them and discussing future developments with them we can empower civil servants to play an important role in making government more parcipitative and more efficient. This important role of enthusiastic civil servants is often neglected. Civil Servant 2.0 aimes at using their knowledge and passion for their work to bring about a government 2.0. This would be beneficial to all European countries.

6. Please indicate if your case was submitted for previous European eGovernment Awards: The case has not been submitted previously

8. Have you applied for other award schemes? Yes

Please specify which award scheme(s) and the relevance and specificities in relation to European eGovernment Awards 2009: Civil Servant 2.0 was sent in by the Netherlands as one of the nominees for the United Nations World Summit Awards. No relevance to these awards.

9. Is a methodology for impact measurement in place? Yes

Please describe the method/tool used for impact measurement: Google Analytics is used to measure the number of visitors to our sites. The statistics can be found in pdf documents at http://ambtenaar20.wetpaint.com/page/Statistieken+en+gebruik Other numbers: members: 1460 subscribers: +/- 850 books: 8000 printed, 7500 spread courses: +/- 300 attendants open meetings: +/- 40 All numbers are growing An overview of activities in the first half of 2009 can be found here: http://twurl.nl/8rpczs

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This important role of civil servants in bringing about change within government and in government services is often neglected. Civil Servant 2.0 aimes at using their knowledge and passion for their work to bring about a government 2.0. This is done by 'practice what you preach', by using interactive social media and a 2.0 mindset in developing the initiative. Experiences from this are also share within and outside the network.

11. Type(s) of partnerships : Both vertically and horizontally Between public administration and the private sector Between public administration and the third sector Other types (please describe below)

If you have another type of partnership than the selection, please describe it: Any civilian can participate in the network, activitities and discussions.

12. Describe key components of your communication approach and the main dissemination actions providing reference where possible: Civil Servant 2.0 is a network itself, the members are the community. Next to that there's a lot of support from higher management. These groups and people communicate about the initiative within their own networks, thus spreading the message. Next to that online networks are used, as well as interviews by magazines aimed at civil servants, both commercial and organizational.

Copyright 2008, European Commission

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