Iata Strategies - The International Industry Initiatives Of Sms
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The International Industry Initiatives of SMS – IATA Strategies David Mawdsley Senior Safety Advisor IATA Tokyo – 25/26 October 2007
Tokyo 2007
1
IATA Today
95%
¸ Founded in 1945 ¸ 250 Member airlines ¸ Over 100 offices around the world ¸ 90,000 accredited agents ¸ 220 industry partners
of International Scheduled Traffic
Tokyo 2007
2
To promote safe secure efficient economical air transport Tokyo 2007
3
The International Industry Initiatives of SMS – IATA Strategies Scope
•
IATA’s Safety Management Support System - the Six Point Safety Programme
• • • •
The IATA Operational Safety Audit programme(IOSA)
Tokyo 2007
SMS towards integrated Airline Management Systems (iAMS) Global Safety Management – State/Industry Implementation Questions and discussion
4
Six Point Safety Plan
– “A Safety Management Support System”
Tokyo 2007
5
Infrastructure (ATM) Safety ¸ Level busts prevention ¸ Work with Industry on data sharing in ATM ¸ IATA developed the original Global ATM Roadmap adopted by ICAO
Tokyo 2007
6
Safety Data Analysis
Tokyo 2007
7
“integrated” Airline Management Systems (integrated AMS)
Tokyo 2007
8
Flying Operations Safety ¸ Task Force analysis of Approach and Landing events ¸ Focus on areas posing the highest threat ¸ Develop data- driven strategies to improve training standards for flight crews with particular emphasis on go-around decision making Tokyo 2007
9
Safety Auditing
Tokyo 2007
10
Cargo Operations Safety ¸ 23% of accidents 2006 ¸ Advancing IOSA programme for cargo operators ¸ Integrated-AMS for cargo ops
Tokyo 2007
11
Where does IOSA fit? STATES
AIRLINES
Tokyo 2007
12
IOSA Programme ¸ Global programme, built on ICAO standards and industry best practices; ¸ Internationally recognized and accepted evaluation system implemented consistently Goal : ¸ Improve Safety worldwide ¸ Reduce Number of audits
Tokyo 2007
13
Audit Sharing Model
One Audit per Airline (24-month Interval)
Tokyo 2007
14
What are the IOSA Audit Standards? ¸ Approximately 900 published operational standards and recommended practices in the ISM E2 (up from 735 in E1) ¸ Focus: operational quality/safety management and oversight ¸ Applicable to audits only; not regulations ¸ Include requirements from ICAO and industry best practices ¸ Bottom line: A well managed airline will meet IOSA Standards
Tokyo 2007
15
What is the Audit Scope? ¸ Cabin Operations
¸ Organization & Management System
¸ Ground Handling ¸ Flight Operations ¸ Cargo Operations ¸ Operational Control/Flight Dispatch
¸ Operational Security
¸ Engineering & Maintenance
Tokyo 2007
16
Who Conducts Audits & Training? ¸ Audit Organizations (AOs) accredited by IATA ¸ Organizations must meet strict accreditation standards ¸ Auditors must meet qualification and training standards ¸ Eight AOs have been accredited
¸ Auditor training is conducted by Endorsed Training Organizations (ETOs) accredited by IATA
Tokyo 2007
17
Who are the AOs? ¸ In order of accreditation: Ê Aviation Quality Services GmbH, Germany Ê ARG/US Pros, USA Ê Aviation Compliance Solutions Pty Ltd, Australia Ê Wake (QA) Ltd, UK Ê SH&E, USA Ê Morton Beyer & Agnew Inc, USA Ê Parc Aviation Ltd., Ireland Ê Quali-audit, France
¸ All AOs offer a global service
Tokyo 2007
18
What does the Audit look like? ¸ The audit itself typically has six experienced auditors on site for five days; ¸ The audit includes line and simulator observations; ¸ The auditors use simple checklists which have the text of the standard embedded within; ¸ The audit is often preceded by a pre-audit visit, to check for preparedness;
Tokyo 2007
19
What are the results? ¸ At the conclusion of the audit, there will be a list of findings and observations; ¸ The airline then develops a Corrective Action Plan to address these findings; ¸ The airline has up to one year to correct the findings
¸ When all the findings are corrected, the airline is placed on the IOSA Registry
Tokyo 2007
20
What is the Oversight Committee? ¸ Up to 25 member airlines and 10 regulatory authorities ¸ Interested observers ¸ Participants include: Airlines Ê US DoD
Ê
UK CAA Ê Transport Canada
Ê
US FAA
Ê
CASA Australia
Ê
Scandinavian CAA
Ê
DGAC France
Ê
ICAO
Ê
Tokyo 2007
21
Audits Completed & Saved
Tokyo 2007
22
Benefits from IOSA - Airlines ¸ Capability for safer operations ¸ Improved internal efficiency ¸ Reduced numbers of audits ¸ Codeshare and wet-lease opportunities ¸ Reduced Insurance Premiums
Tokyo 2007
23
Benefits from IOSA - States ¸ States can access IOSA Audit Reports ¸ enhance and focus their own oversight activities ¸ use IOSA in Foreign AOC and wet-lease determinations
¸ Some States are mandating IOSA ¸ Turkey, Chile, Egypt, Madagascar, and the Arab Civil Aviation Commission ¸ Nigeria, Jordan, Tunis, Mexico, Hungary and others are actively planning
Tokyo 2007
24
Ground Handling - ISAGO IATA Safety Audit for Ground Operations
Tokyo 2007
25
ISAGO ¸ Two fundamental aims: ¸ Improving operational safety ¸ Driving down number of redundant audits
¸ Modelled on IOSA’s structure. Launch in early 2008. ¸ ISAGO will establish a worldwide benchmark and standard for ground operations. Standards Manual end of this year
Tokyo 2007
26
Partnership for Safety (PfS) – Main Focus ¸ Airlines lacking expertise, knowledge, resources to adopt IOS
¸ Airlines facing hurdles to upgrade operational capabilities
¸ Airlines in need of guidance and support ¸ Airlines committed to operate in accordance with IOSA Standards
Tokyo 2007
27
Industry Co-operative Efforts have Reduced the Accident Rate 1.60
1.40
1.34
1.32
1.27
1.20
1.07
1.05
1.06
1.00
Hull Loss Rate
0.87 0.78 0.80
Global 0.66
0.76
0.75 0.60
0.57
0.65 IATA Goal 0.49
0.40
IATA Goal
0.35
0.20
IATA 0.33
0.00 1996
1997
1998
1999
2000
2001
2002
Global Rate: 0.66 Tokyo 2007
2003
2004
2005
IATA Rate: 0.33 28
2006
2007
2008
Aviation System Is Complex, Industry and Governments Must Work Together 200+ languages
800+ airlines
1,350+ major airports
200+ countries
21,000+ airplanes (Western built)
150,000+ flight crew
Tokyo 2007
29
Europe 0.7 United States and Canada 0.5
Western-built transport hull loss accidents, by airline domicile, 1997 through 2006 Tokyo 2007
C.I.S. 4.9
JAA - 0.6 Non JAA – 1.2
Middle East 3.0 Africa 12.0
Latin America and Caribbean 2.4
China 0.3
Asia 1.9 (Ex China)
Accidents per million departures
World 1.16 30
Oceania 0.0
Global Aviation Safety Stakeholders
Global Aviation Safety Roadmap - Reduction in the Global Accident Risk
• Part 1
− Describes rationale and a general approach − Objectives described for each focus area for near and mid-term − Points to safety Enablers in developing regions
• Part 2 − Detailed plan for implementation − Best practices for each Objective − Metrics for each Best Practice − A 4-level Maturity Model for each objective based on implementation of Best Practices − Process described to assess Gaps that need to be addressed
Tokyo 2007
32
Global Roadmap’s 12 Focus Areas: “The Roads” Enable, Implement, Confirm, Integrate and Share ¸ States ¸ ¸ ¸ ¸
Focus Areas
Consistent implementation of international standards Consistent regulatory oversight No impediments to reporting errors/ incidents Effective incident and accident investigation
¸ Regions ¸ Consistent coordination of regional programmes
¸ Industry ¸ No impediments to reporting and analyzing errors/ incidents
¸ Consistent use of Safety Management Systems ¸ ¸ ¸ ¸ ¸ Tokyo 2007
Consistent compliance with regulatory requirements Consistent adoption of industry best practices Alignment of global industry safety strategies Sufficient number of qualified personnel No gaps in use of technology to enhance safety
33
Global Aviation Safety Roadmap ¸ Documentation Refer IATA Safety Report (CD-ROM) 2006 for detailed exposition (also IATA, ICAO, FSF website
Tokyo 2007
34
The ICAO Global Aviation Safety Plan
Tokyo 2007
35
Regulators Plans
Tokyo 2007
36
SMS towards integrated AMS Presentation 2-7
Hong Kong 2007
37
IATA - supporting Governments, Authorities and Airlines in Safety Initiatives Tokyo 2007
38
Tokyo 2007
1
IATA Today
95%
¸ Founded in 1945 ¸ 250 Member airlines ¸ Over 100 offices around the world ¸ 90,000 accredited agents ¸ 220 industry partners
of International Scheduled Traffic
Tokyo 2007
2
To promote safe secure efficient economical air transport Tokyo 2007
3
The International Industry Initiatives of SMS – IATA Strategies Scope
•
IATA’s Safety Management Support System - the Six Point Safety Programme
• • • •
The IATA Operational Safety Audit programme(IOSA)
Tokyo 2007
SMS towards integrated Airline Management Systems (iAMS) Global Safety Management – State/Industry Implementation Questions and discussion
4
Six Point Safety Plan
– “A Safety Management Support System”
Tokyo 2007
5
Infrastructure (ATM) Safety ¸ Level busts prevention ¸ Work with Industry on data sharing in ATM ¸ IATA developed the original Global ATM Roadmap adopted by ICAO
Tokyo 2007
6
Safety Data Analysis
Tokyo 2007
7
“integrated” Airline Management Systems (integrated AMS)
Tokyo 2007
8
Flying Operations Safety ¸ Task Force analysis of Approach and Landing events ¸ Focus on areas posing the highest threat ¸ Develop data- driven strategies to improve training standards for flight crews with particular emphasis on go-around decision making Tokyo 2007
9
Safety Auditing
Tokyo 2007
10
Cargo Operations Safety ¸ 23% of accidents 2006 ¸ Advancing IOSA programme for cargo operators ¸ Integrated-AMS for cargo ops
Tokyo 2007
11
Where does IOSA fit? STATES
AIRLINES
Tokyo 2007
12
IOSA Programme ¸ Global programme, built on ICAO standards and industry best practices; ¸ Internationally recognized and accepted evaluation system implemented consistently Goal : ¸ Improve Safety worldwide ¸ Reduce Number of audits
Tokyo 2007
13
Audit Sharing Model
One Audit per Airline (24-month Interval)
Tokyo 2007
14
What are the IOSA Audit Standards? ¸ Approximately 900 published operational standards and recommended practices in the ISM E2 (up from 735 in E1) ¸ Focus: operational quality/safety management and oversight ¸ Applicable to audits only; not regulations ¸ Include requirements from ICAO and industry best practices ¸ Bottom line: A well managed airline will meet IOSA Standards
Tokyo 2007
15
What is the Audit Scope? ¸ Cabin Operations
¸ Organization & Management System
¸ Ground Handling ¸ Flight Operations ¸ Cargo Operations ¸ Operational Control/Flight Dispatch
¸ Operational Security
¸ Engineering & Maintenance
Tokyo 2007
16
Who Conducts Audits & Training? ¸ Audit Organizations (AOs) accredited by IATA ¸ Organizations must meet strict accreditation standards ¸ Auditors must meet qualification and training standards ¸ Eight AOs have been accredited
¸ Auditor training is conducted by Endorsed Training Organizations (ETOs) accredited by IATA
Tokyo 2007
17
Who are the AOs? ¸ In order of accreditation: Ê Aviation Quality Services GmbH, Germany Ê ARG/US Pros, USA Ê Aviation Compliance Solutions Pty Ltd, Australia Ê Wake (QA) Ltd, UK Ê SH&E, USA Ê Morton Beyer & Agnew Inc, USA Ê Parc Aviation Ltd., Ireland Ê Quali-audit, France
¸ All AOs offer a global service
Tokyo 2007
18
What does the Audit look like? ¸ The audit itself typically has six experienced auditors on site for five days; ¸ The audit includes line and simulator observations; ¸ The auditors use simple checklists which have the text of the standard embedded within; ¸ The audit is often preceded by a pre-audit visit, to check for preparedness;
Tokyo 2007
19
What are the results? ¸ At the conclusion of the audit, there will be a list of findings and observations; ¸ The airline then develops a Corrective Action Plan to address these findings; ¸ The airline has up to one year to correct the findings
¸ When all the findings are corrected, the airline is placed on the IOSA Registry
Tokyo 2007
20
What is the Oversight Committee? ¸ Up to 25 member airlines and 10 regulatory authorities ¸ Interested observers ¸ Participants include: Airlines Ê US DoD
Ê
UK CAA Ê Transport Canada
Ê
US FAA
Ê
CASA Australia
Ê
Scandinavian CAA
Ê
DGAC France
Ê
ICAO
Ê
Tokyo 2007
21
Audits Completed & Saved
Tokyo 2007
22
Benefits from IOSA - Airlines ¸ Capability for safer operations ¸ Improved internal efficiency ¸ Reduced numbers of audits ¸ Codeshare and wet-lease opportunities ¸ Reduced Insurance Premiums
Tokyo 2007
23
Benefits from IOSA - States ¸ States can access IOSA Audit Reports ¸ enhance and focus their own oversight activities ¸ use IOSA in Foreign AOC and wet-lease determinations
¸ Some States are mandating IOSA ¸ Turkey, Chile, Egypt, Madagascar, and the Arab Civil Aviation Commission ¸ Nigeria, Jordan, Tunis, Mexico, Hungary and others are actively planning
Tokyo 2007
24
Ground Handling - ISAGO IATA Safety Audit for Ground Operations
Tokyo 2007
25
ISAGO ¸ Two fundamental aims: ¸ Improving operational safety ¸ Driving down number of redundant audits
¸ Modelled on IOSA’s structure. Launch in early 2008. ¸ ISAGO will establish a worldwide benchmark and standard for ground operations. Standards Manual end of this year
Tokyo 2007
26
Partnership for Safety (PfS) – Main Focus ¸ Airlines lacking expertise, knowledge, resources to adopt IOS
¸ Airlines facing hurdles to upgrade operational capabilities
¸ Airlines in need of guidance and support ¸ Airlines committed to operate in accordance with IOSA Standards
Tokyo 2007
27
Industry Co-operative Efforts have Reduced the Accident Rate 1.60
1.40
1.34
1.32
1.27
1.20
1.07
1.05
1.06
1.00
Hull Loss Rate
0.87 0.78 0.80
Global 0.66
0.76
0.75 0.60
0.57
0.65 IATA Goal 0.49
0.40
IATA Goal
0.35
0.20
IATA 0.33
0.00 1996
1997
1998
1999
2000
2001
2002
Global Rate: 0.66 Tokyo 2007
2003
2004
2005
IATA Rate: 0.33 28
2006
2007
2008
Aviation System Is Complex, Industry and Governments Must Work Together 200+ languages
800+ airlines
1,350+ major airports
200+ countries
21,000+ airplanes (Western built)
150,000+ flight crew
Tokyo 2007
29
Europe 0.7 United States and Canada 0.5
Western-built transport hull loss accidents, by airline domicile, 1997 through 2006 Tokyo 2007
C.I.S. 4.9
JAA - 0.6 Non JAA – 1.2
Middle East 3.0 Africa 12.0
Latin America and Caribbean 2.4
China 0.3
Asia 1.9 (Ex China)
Accidents per million departures
World 1.16 30
Oceania 0.0
Global Aviation Safety Stakeholders
Global Aviation Safety Roadmap - Reduction in the Global Accident Risk
• Part 1
− Describes rationale and a general approach − Objectives described for each focus area for near and mid-term − Points to safety Enablers in developing regions
• Part 2 − Detailed plan for implementation − Best practices for each Objective − Metrics for each Best Practice − A 4-level Maturity Model for each objective based on implementation of Best Practices − Process described to assess Gaps that need to be addressed
Tokyo 2007
32
Global Roadmap’s 12 Focus Areas: “The Roads” Enable, Implement, Confirm, Integrate and Share ¸ States ¸ ¸ ¸ ¸
Focus Areas
Consistent implementation of international standards Consistent regulatory oversight No impediments to reporting errors/ incidents Effective incident and accident investigation
¸ Regions ¸ Consistent coordination of regional programmes
¸ Industry ¸ No impediments to reporting and analyzing errors/ incidents
¸ Consistent use of Safety Management Systems ¸ ¸ ¸ ¸ ¸ Tokyo 2007
Consistent compliance with regulatory requirements Consistent adoption of industry best practices Alignment of global industry safety strategies Sufficient number of qualified personnel No gaps in use of technology to enhance safety
33
Global Aviation Safety Roadmap ¸ Documentation Refer IATA Safety Report (CD-ROM) 2006 for detailed exposition (also IATA, ICAO, FSF website
Tokyo 2007
34
The ICAO Global Aviation Safety Plan
Tokyo 2007
35
Regulators Plans
Tokyo 2007
36
SMS towards integrated AMS Presentation 2-7
Hong Kong 2007
37
IATA - supporting Governments, Authorities and Airlines in Safety Initiatives Tokyo 2007
38
