HP Deskjet- Supply Chain Group – 9
Muralikrishna Badrianth G.M. Saurabh Kumar Piramanayagam Richie Giftson Paul
About HP Supplying high quality electronic tools from
1939 Diversification with strong technological
innovations with the advent of computer technology
Retail printer market in 1990 had reached a
size of about $10 billion
The product: inkjet printers Started as an economic
alternative to laser printers in 1988 pioneered by HP and Canon in 1980s Were getting commoditized quickly, thus getting differentiated on the basis of general business criteria such as cost and availability
Role of the Vancouver division Established in 1979 by HP to consolidate all its
printer manufacturing operations Was the first US plant to successfully
implement JIT and Kanban
Operated successfully with inventory levels of
just 0.9 months- down from previous levels of 3.5 months
The DeskJet supply chain
1.PCA T
2. FAT
3.Localizati on
The DeskJet supply chain contd… No buffer inventory kept between PCAT and FAT
stage Factory cycle time: 1 week Shipping from Vancouver facility to U.S. DC: 1 day Shipping from U.S. DC to regional suppliers in Asia, Europe: 4-5 weeks Dealers kept very little inventory, hence pressure on Vancouver to maintain high levels of finished goods inventory
Problems High demand fluctuations in European markets
leading to higher levels of safety stocks Long lead times due to transport using ships
and this in turn forecasting process
adds
difficulty
to
the
Extra inventory in some cases and backorder in
others in European market
Balance between inventory level and Service
Level
Objective To Decrease inventory level while maintaining
service level ( 98 %)
Possible Solutions 1. Sophisticated safety stock calculation method 2. Air Shipment – Expensive 3. Postponement Strategy / Assemble to Order / Standardization: Stock standard subassemblies in Europe and assemble localized features according to local demand Aggregate demand – Lesser uncertainties
Possible Solutions 4. European Factory – sufficient demand ?? 5. Introducing a generic model for worldwide sales: higher prices but demand uncertainty to be very low-success in a generic market?? 5. Improve forecasting method - Difficult to implement
Postponement Strategy Vancouver Division PCAT
FAT
Vancouver Division PCAT
FAT
European D.C Localizati on
Custom er
European D.C Localizati on
Custom er
Postponement Strategy
Advantages of Postponement Reduction in Safety Stock by over 6000 units
due to lesser uncertainty in Aggregate demand Lesser carrying and transit cost due to compact packaging Localized feature can be sourced locally to further reduce costs Both Backorder and Inventory Level is reduced Better Line item Fill rate (LIFR) and Order Fill Rate (OFR)
Adjustments needed Distribution centers should have assembling
facilities Need of skilled workers Standard Design to be reconsidered taking into account: Ease of final assembly during localization A compact design for efficient packaging
Thank You!!!!