How To Understand Your Invoice (pack)
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Understanding your bill Home phone, calling & internet Make the most of now
Statement & tax invoice
Customer Number Invoice Number Invoice Date Due Date Page Number
1
xxxxxxx 12273294 1 Feb 2008 25 Jul 2008 1 of 4
Customer Number Invoice Number Invoice Date Due Date Page Number
xxxxxxx 12273294 1 Feb 2008 25 Jul 2008 2 of 4
Invoice Details
XXXXX XXXXXXXXXXXXXXXX
Pack Charges J R Hartley 30 Harrow Place Newma2t Auckland 1010
2
Bundle: hartlyint
8
6 days of Easy Pack Red (broadband) 6 days of Easy Pack Red (home phone) 6 days of broadband credit (ends 31 Dec 2008) Easy Pack Red monthly fee Broadband credits (ends 31 Dec 2008)
24 Jun 2008 - 30 Jun 2008 24 Jun 2008 - 30 Jun 2008 24 Jun 2008 - 30 Jun 2008 1 Jul 2008 - 31 Jul 2008 1 Jul 2008 - 31 Jul 2008
Recent Transactions 1 May 2008 18 May 2008
Total Pack Charges
Opening balance from last statement Credit Card Payment - Thank You
78.39 -78.39
3
0.00
Pack Charges Internet Charges Phone Charges Other Charges
48.00 10.00 18.00 199.45
Discounts
-148.95
48.00
Internet Charges
This Invoice
Important These services are powered by ihug. Payment must be paid to ihug Ltd using one of the payment methods listed overleaf.
6.00 8.00 -6.00 70.00 -30.00
Login: hartlyint
9
Double your data
1 Jun 2008 - 30 Jun 2008
10.00
Total Internet Charges
10.00
Phone Charges
10
Phone number: 09 XXXXXXX Monthly fee (talk 1) Monthly fee (talk 1)
24 Jun 2008 - 30 Jun 2008 1 Jul 2008 - 31 Jul 2008
3.00 15.00
Total Phone Charges
18.00
Other Charges
11
This invoice includes GST content of 14.11 This Invoice Total
Hardware 1 x USB Modem 502T
49.95
126.95 Installation Charges
Contact
1 x Connection Only 1 x Homeline Setup
T 0800 438 448
4
F 09 962 9300 W vodafone.co.nz
99.00 49.00
5
Total for Installation Charges
148.00
Paper Invoice Charge
Tax invoice/statement GST number: 61-851-488
1 Jul 2008 - 31 Jul 2008
Payment advice
6
Total amount due
121.55
1.50
Total Other Charges
199.45
Discounts Hardware
Detach this slip and include it with your cheque. Please write your customer number on the back of the cheque and make payable to ihug Ltd.
Customer Number Invoice Number Invoice Date
XXXXXXX 12273294 1 Feb 2008
VF71257 02/08
7
XXXXX XXXXXXXXXXXXXXXXX
-49.95
Installation Charges
This amount will be deducted from your credit card on 18 Feb 2008
Post to: Vodafone’s ihug Payment Processing Centre PO Box 9404 Newmarket Auckland 1149
1 x $49.95 Hardware Discount
Amount enclosed $
1 x $99 Connection Discount
-99.00 Total Other Charges
-148.95
XXXXXXXXXXXX+XXXXXXXXX+XXXX+XX
Understanding your bill 1
Your details
8
Your customer number, bill number and bill due date are shown here. 2
a) Part month broadband charges - These are broadband charges for the part of the month (days) since your broadband service was activated.
Your address If your address is incorrect or has recently changed, you can update your contact details online in My Vodafone.
3
4
b) Part month home phone charges - These are home phone charges for the part of the month (days) since your phone service was activated.
Recent transactions This shows your payments, charges and credits since your last bill. Your current charges appear in more detail on the following bill pages.
c) Part month broadband credit (e.g. free broadband until the end of the year promotion)- Credit for the part of the month (days) since your broadband was activated.
Contact information
d) Monthly charges- This is the charge for your pack next month.
If you need to contact us regarding your bill the contact details are shown here. 5
9
10
Phone charges This includes charges for talk plans, toll calls and any phone features you may have.
Amount enclosed (if paying by cheque) Fill in the amount you’re paying, tear off and return with your cheque in the supplied envelope or alternatively, use one of the other methods of payment listed on the back of the bill.
Internet charges Charges for any other internet related services you have on your account (eg. double your data).
Total amount due This is the amount you need to pay made up of any balance remaining on your previous bill, plus the current month’s charges.
7
e) Broadband credit - Any credit relating to a broadband promotion (e.g. free broadband until the end of the year promotion)
Monthly information Promotions, updates and information can be found here.
6
Pack charges
11
Other charges & discounts Any fees for connection, hardware and paper bill charges (if applicable) will show up under other charges. If you’ve signed up for a promotion, any discounts that apply will appear in the discount section.
Contact us If you need help or information about any of our products and services, you can access our vast knowledge base online by typing your question or keywords into the Help & Support box at vodafone.co.nz to receive immediate answers. Alternatively you can call our 24 hour help team on 0800 438 448.
Statement & tax invoice
Customer Number Invoice Number Invoice Date Due Date Page Number
1
xxxxxxx 12273294 1 Feb 2008 25 Jul 2008 1 of 4
Customer Number Invoice Number Invoice Date Due Date Page Number
xxxxxxx 12273294 1 Feb 2008 25 Jul 2008 2 of 4
Invoice Details
XXXXX XXXXXXXXXXXXXXXX
Pack Charges J R Hartley 30 Harrow Place Newma2t Auckland 1010
2
Bundle: hartlyint
8
6 days of Easy Pack Red (broadband) 6 days of Easy Pack Red (home phone) 6 days of broadband credit (ends 31 Dec 2008) Easy Pack Red monthly fee Broadband credits (ends 31 Dec 2008)
24 Jun 2008 - 30 Jun 2008 24 Jun 2008 - 30 Jun 2008 24 Jun 2008 - 30 Jun 2008 1 Jul 2008 - 31 Jul 2008 1 Jul 2008 - 31 Jul 2008
Recent Transactions 1 May 2008 18 May 2008
Total Pack Charges
Opening balance from last statement Credit Card Payment - Thank You
78.39 -78.39
3
0.00
Pack Charges Internet Charges Phone Charges Other Charges
48.00 10.00 18.00 199.45
Discounts
-148.95
48.00
Internet Charges
This Invoice
Important These services are powered by ihug. Payment must be paid to ihug Ltd using one of the payment methods listed overleaf.
6.00 8.00 -6.00 70.00 -30.00
Login: hartlyint
9
Double your data
1 Jun 2008 - 30 Jun 2008
10.00
Total Internet Charges
10.00
Phone Charges
10
Phone number: 09 XXXXXXX Monthly fee (talk 1) Monthly fee (talk 1)
24 Jun 2008 - 30 Jun 2008 1 Jul 2008 - 31 Jul 2008
3.00 15.00
Total Phone Charges
18.00
Other Charges
11
This invoice includes GST content of 14.11 This Invoice Total
Hardware 1 x USB Modem 502T
49.95
126.95 Installation Charges
Contact
1 x Connection Only 1 x Homeline Setup
T 0800 438 448
4
F 09 962 9300 W vodafone.co.nz
99.00 49.00
5
Total for Installation Charges
148.00
Paper Invoice Charge
Tax invoice/statement GST number: 61-851-488
1 Jul 2008 - 31 Jul 2008
Payment advice
6
Total amount due
121.55
1.50
Total Other Charges
199.45
Discounts Hardware
Detach this slip and include it with your cheque. Please write your customer number on the back of the cheque and make payable to ihug Ltd.
Customer Number Invoice Number Invoice Date
XXXXXXX 12273294 1 Feb 2008
VF71257 02/08
7
XXXXX XXXXXXXXXXXXXXXXX
-49.95
Installation Charges
This amount will be deducted from your credit card on 18 Feb 2008
Post to: Vodafone’s ihug Payment Processing Centre PO Box 9404 Newmarket Auckland 1149
1 x $49.95 Hardware Discount
Amount enclosed $
1 x $99 Connection Discount
-99.00 Total Other Charges
-148.95
XXXXXXXXXXXX+XXXXXXXXX+XXXX+XX
Understanding your bill 1
Your details
8
Your customer number, bill number and bill due date are shown here. 2
a) Part month broadband charges - These are broadband charges for the part of the month (days) since your broadband service was activated.
Your address If your address is incorrect or has recently changed, you can update your contact details online in My Vodafone.
3
4
b) Part month home phone charges - These are home phone charges for the part of the month (days) since your phone service was activated.
Recent transactions This shows your payments, charges and credits since your last bill. Your current charges appear in more detail on the following bill pages.
c) Part month broadband credit (e.g. free broadband until the end of the year promotion)- Credit for the part of the month (days) since your broadband was activated.
Contact information
d) Monthly charges- This is the charge for your pack next month.
If you need to contact us regarding your bill the contact details are shown here. 5
9
10
Phone charges This includes charges for talk plans, toll calls and any phone features you may have.
Amount enclosed (if paying by cheque) Fill in the amount you’re paying, tear off and return with your cheque in the supplied envelope or alternatively, use one of the other methods of payment listed on the back of the bill.
Internet charges Charges for any other internet related services you have on your account (eg. double your data).
Total amount due This is the amount you need to pay made up of any balance remaining on your previous bill, plus the current month’s charges.
7
e) Broadband credit - Any credit relating to a broadband promotion (e.g. free broadband until the end of the year promotion)
Monthly information Promotions, updates and information can be found here.
6
Pack charges
11
Other charges & discounts Any fees for connection, hardware and paper bill charges (if applicable) will show up under other charges. If you’ve signed up for a promotion, any discounts that apply will appear in the discount section.
Contact us If you need help or information about any of our products and services, you can access our vast knowledge base online by typing your question or keywords into the Help & Support box at vodafone.co.nz to receive immediate answers. Alternatively you can call our 24 hour help team on 0800 438 448.
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