How To Improve Yourself

CREATIVE AND EFFECTIVE LISTENING

 Today

more attention is paid to listening as a skill required & developed through training. But PEOPLE DON’T LISTEN!  The courtesy extended to others when we listen attention is returned in same way.  Listeners who do not get the message have only themselves to blame.

Helpful for Management  Spirit of Team work  Innovation of Ideas  Employees Learning  Job Satisfaction on Part of Employees 

 Faking

Attention  Over Listening  Lack of Attention  Role of Perception and Prejudices  Tendency of Uninteresting  Difficult Listening

 Intensive

Listening

(when we listen to obtain

information solve problem or

doing argument)  Casual

Listening

(when we listen for recreation or pleasure)  Empathy

Listening

(when we want to share other’s feelings or emotions)

 Understand

the body language of

Speaker  Give

the Proper Feedback

 Maintain

a balance between communication



Instructor stress several major points & evidence.

 speaker’s

gesture & vocal inflections to indicate degree of importance.

 Listener

should be able to separate fact from fiction ,comedy from seriousness & truth from untruth

Greater use of your analytical ability.  Understanding of a problem  Listen not only with speaker , try to think ahead of him & develop a sense of speaker’s logic.  Become a good summarizer.  Don’t be hesitant about new ideas ,creative ideas generated in open discussion. 

 Sympathy  empathy

Listening must make up at least half of the oral communication process.  It’s a major learning tool and is a vital skill in human relation. Listening requires entering actively into the speakers situation.  Good listening enables ones involved in interview etc. to create new ideas and therefore be productive. 

THANK YOU

PRESENTED BY SARVESH MISHRA