Hotel, Booking, Ep 1

1) Complete: reception - passport number - Can I help you - single room fill in this form - I'd like a room - Can I pay by credit card? - Room number Good evening. _________________________________? Yes, please. ___________________________ for the night. Would you like a _________________ or a double room? A single room, please. How much is it? It's $55 per night. _______________________________? Certainly. We take Visa, Master Card and American Express. Could you ______________________________, please? B. Do you need my _________________? Yes, please... and your signature. (A fills in the form) A. Here you are. B. Here's your key. __________________ 212. A. Thank you. B. You're welcome. You can dial 0 for the ______________ . Enjoy your stay! 2) Complete. A. B. A. B. A. B. A.

double with bath – Could you tell me your name - Your confirmation number How much is it per night - Is that correct - May I help you - I´d like to book a room How long will you be staying - I´ll just check what we have available -

Receptioni —Good afternoon, San Felice Hotel. __________________________? st: Mrs —Yes. ____________________________________, please. Ryefield: Receptioni —Certainly. When are you arriving, madam? st: Mrs —March 23rd. Ryefield: Receptioni —_____________________________________________? st: Mrs —Three nights. Ryefield: Receptioni —What kind of room would you like, madam? st: Mrs —Er... _____________________________. I´d like a room with a view of the lake. Ryefield: Receptioni —Certainly, madam. ______________________________________. . . Yes, we have st: a room on the 4th floor with a really splendid view. Mrs —Fine. ____________________________________? Ryefield: Receptioni —Would you like breakfast? st: Mrs —No, thanks. Ryefield: Receptioni —It´s €84. st: Mrs —That´s OK. Ryefield: Receptioni —____________________________________, please, madam? st: Mrs —Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D. Ryefield: Receptioni —Let me make sure I got that: Mr and Mrs Ryefield. Double room with bath, st: March 23rd, 24th and 25th. _____________________? Mrs —Yes it is. Thank you. Ryefield: Receptioni —_________________________________________________ is: 7576385. I´ll repeat: st: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Mrs —Goodbye. Ryefield: