Hot Topic

HOT TOPIC, INC. From the merch inspired by your favorite bands to the tunes playing in our stores, anyone checkin' out Hot Topic can tell we really are "Everything About the Music." There are over 690 locations throughout all 50 states and Puerto Rico, and each one of them offers the best in music and pop culture-influenced apparel, accessories and gifts. We're proud of our track record, having made appearances on FORTUNE Magazine's 100 Best Companies To Work For and Forbes Magazine's 200 Best Small Companies. Other than music as the backbone, our culture is all about listening to our employees and customers. Open communication and soliciting feedback truly matter here! Hot Topic, Inc. operates two distinct specialty retail concepts: Hot Topic and Torrid. Though Hot Topic and Torrid vary in terms of their target customer and product assortment, the culture within both concepts is built upon a deep and shared commitment to understanding and serving the customer. Both Hot Topic and Torrid have internet stores at www.hottopic.com and www.torrid.com. Hot Topic is a mall based national chain of specialty stores specializing in music licensed and music influenced apparel, accessories and gifts for the MTV generation. Hot Topic's target customers are young men and women who are passionate about rock music, pop culture and music-inspired fashion. Walk into a Hot Topic store and you'll immediately feel the energy. Torrid is a sexy fashion brand empowering plus size young women to feel beautiful and feminine. Young women wearing sizes 12 to 26 can now match the style, excitement and selection available at straight size fashion retailers with the assortment found here. Hot Jobs All of the jobs listed below are located at 18305 E. San Jose Ave., City of Industry, CA 91748 (20 miles East of Downtown Los Angeles) Contact Information Taylin Tran Sr. Recruiter 18305 E. San Jose Ave., City of Industry, CA 91748 (626) 839-4681 ext. 2569 [email protected] Please also refer to https://hottopicinc.tms.hrdepartment.com for all available positions.

Hot Topic, inc.

PLANNER Develop preseason unit/dollar level plans for sales, inventory, markdowns and margin in partnership with the Planning Manager and buyer. Develop assortment plans that tie back to the monthly receipt targets. Partner with Planning Manager and Allocation Team to determine monthly allocation strategies. Initiate analysis of business trends, which could include category performance, regional, selling, size selling. In-season re-forecasting of category unit plans/ dollar plans, focusing on future opportunities as well as minimizing sales/inventory risks. Manage the Open to Buy with the Planning Manager and Buyer. BUYER Perform market analysis to define and assess current trends. Develop business strategies to outline strengths, weaknesses, new opportunities and down trending businesses in apparel market. Sourcing and monitoring delivery of product and quality control. Execute balanced assortment including strategically selecting and purchasing product from vendor lines to create and enhance assortments based on trend data. Achieve sales and margin objectives for seasonal buying plans. Analyze and negotiate proposals for product based on trend, price, delivery time and quality. Develop and maintain assortment plans and continually assess market to identify and react to trends. ALLOCATION MANAGER Support regional buying strategy by developing allocation plans support stores that have unique event, space, assortment and timing needs. As changes occur in trends and company objectives, interpret impact on allocation execution and revisit the strategies with the planning and buying team in responding to the changes. Ensure that allocation analyst understands execution impact and reacts accordingly. Partner with planning and buying to drive purchase quantity decisions for both initial buys and reorders that support departmental financial objectives and store needs. Review all recommended purchase quantity decisions for both initial buys and reorders. Review and approve assortment strategy by volume group in order to ensure high volume stores have enough variety of styles to maximize sales. DIRECTOR OF INTERNET Directs all day-to-day operational activities of the site including content, production/operations, sales, marketing, merchandising and customer service. Leads the team ensuring strong individual and group results and good communication/teamwork. Understands e-commerce technology and can serve as a strong liaison with IT group to keep site vibrant Keeps pace with current trends in music/e-commerce. Identifies best practices and current/new technology and determines their applicability to our site. Has experience managing a strong e-commerce site (music site preferred) – and has a strong passion for music and pop culture. Has knowledge of the music industry and/or music itself. Has some merchandise experience in a bricks & mortar or e-commerce environment (e.g. @ Borders, Amazon, Barnes & Noble). Ideal candidate has solid 5+ years experience and knowledge directing an e-commerce function and team. Need to have a working knowledge of merchandise buying, web design, call center customer service, music industry relations, marketing, and photo shoots. WEB DESIGNER Responsible for creating an attractive web site that has a compelling and intuitive user interface. Creates web page designs and develops new original graphics. Designs elements for landing pages, templates and e-mail campaigns. Collaborates with the IT team to implement all aspects of the design and user interface. Develops concepts for web promotional and online marketing related projects. Collaborates closely with other internal music, internet and IT teams to ensure consistent implementation of the brand. Provides artistic leadership and creative guidance to team members. Must be highly skilled in Photoshop, illustrator, Flash and have knowledge of web-based platforms, browsers, HTML and related technologies. Must have thorough knowledge of Web best practices, including SEO and Web site optimization.

Hot Topic, inc.

MARKETING MANAGER Creates, implements and oversees communication and internet-related programs to effectively drive the brand, visits to the site, and conversions of visitors to sales. Stays abreast of changes in the on-line marketing environment to best serve the objectives of the organization and propose/implement plans appropriately. Coordinates e-mail campaigns. Manages affiliate programs and paid searches. Responsible for SEO (Search Engine Optimization). College degree in Business / Marketing or related field preferred or 4 or more years of web marketing. Strong computer skills (Excel & Access). CUSTOMER SERVICE MANAGER Ensures that customers to the site are satisfied and retained. Handles issues with customers and ensures their satisfaction. Responsible for designing and implementing improved processes or operational policies. Recommends changes to the site, products or services to fulfill customer needs. Familiar with e-commerce technology, merchandise and shipping systems to resolve customer concerns. Manages outsourced customer service group. Bachelors degree required or relevant years of experience. 2-5 years of management experience in fast paced contact center environment. INTERNET MERCHANDISE MANAGER Performs market analysis to define and assess current trends. Analyzes merchandise reports to review business results and take appropriate actions to capitalize on business strengths. Strategically select and purchase product from vendor lines to augment planned assortments based on trend data. Analyzes and negotiates proposals for product based on trend, price, delivery time and quality, and subsequently select the most appropriate vendors. Buys items sold on-line. Determines trends, styles and quantity. Ensures replenishment of merchandise to drive service, sales and gross margin. Merchandises product - determines where it goes on the website. At least 3-5 years progressive experience as a Merchandise Buyer. INTERNET TECHNOLOGY MANAGER Serves as the lead architect in guiding the development for a combined digital commerce and community based site. Manages the daily operations, network administration and data/voice/visual communication environments. Maintains system and infrastructure documentation. Leads the team providing daily and weekly updates to the site while developing templates and tools to support the business goals. Manages and develops the digital music technical team ensuring task timelines and quality are consistently met. Actively participates in the design and development of new functions and future functionality ensuring appropriate knowledge for updates and maintenance. Works with the team to schedule future updates, promotions and enhancements. Provides timely reports on production effectiveness. BUSINESS ANALYST Develops, prioritizes, communicates and coordinates application changes to fulfill business objectives. Develops an understanding and provides analysis of user and business requirements. Defines digital commerce and community requirements and evaluation of alternatives providing recommendations for application features, integration and implementation. Coordinates vendor activity to achieve production fixes, application enhancements and manage vendor delivery of production fixes and application upgrades. Ensures application readiness, security and availability. Manages upgrade and new release implementation. Manages integration efforts with other applications and initiatives. JAVA DEVELOPER Works with other team members to design, build and launch site updates and enhancements that support business objectives. Actively participates in the design and development of new applications, templates and future functionality of the site. Investigates new technologies and methods to bring best-of-breed functionality to the site. 2-3 years experience in development environments with Java/J2EE, Struts, Ruby on Rails experience valuable. Server software

Hot Topic, inc.

knowledge in WebSphere, Apache, Windows 2000, Unix (AIX or other), Linux and other Java application servers. SYSTEMS ADMINISTRATOR Analyzes, designs and documents requirements for the Hot Topic.com Music team. Develops understanding and provides analysis of user and business requirements. Coordinates application changes to fulfill business objectives. Produces specifications to meet business requirements. Leads problem determination and coordinates issue resolution with other support areas as required. Monitors operations to ensure positive customer interaction. Resolves user and developer inquiries that arise during day to day operations. QA ANALYST Perform QA tasks for reporting, ad-hoc, small, and medium to large size projects, requiring adequate planning and execution to ensure the applications meets design specifications and quality standards. Effectively communicate with the IT Software Development department, Business Analyst and Project Manager on matters of quality compliance, testing status and issues. Create detailed test documentation (e.g. Test Plans, Test Indexes, Test Cases, etc) based on functional/technical documentation and understanding of system and business processes. Reporting bugs in a bug tracking database, regression testing and fix verifying. Coordinate and support UAT Testing phases with end-users. Troubleshoot software defects and identify root cause of issues. SR. ORACLE DATABASE ADMINISTRATOR Responsibilities include installation, updates/patches/upgrades, tuning, recoveries, backups, security, user management and resource management for all critical business database systems. Maintain relationship with Oracle and other database vendors and act as first point of contact regarding technical and licensing issues. Administer, maintain, develop and implement policies and procedures for ensuring the availability, security, integrity and recoverability of all Oracle and MS SQL Server databases. Tune database, OS and SAN environments for high-volume and large database environments. L  eadership role in the architecture, implementation and support of an enterprise wide data warehouse and data marts. K  ey team member in implementation of new systems requiring Oracle/SQL Server. DIRECTOR OF FINANCIAL PLANNING AND ANALYSIS Planning cycle process design, coordination and communications. Build strong relationships and frequently interact with finance business partners to develop a clear understanding of business issues. Development of financial presentations for Sr. Management and Board of Directors meetings. Provide leadership to team in development and maintenance of financial models supporting Balance Sheet / Cash Flow forecasting, Long Range Planning and the consolidation of channel / divisional forecasts. Assist in the development of company financial targets; perform external / industry benchmarking. Provide leadership to a team of financial analysts with broad responsibilities including planning for indirect expenses including cross functional departments.

Hot Topic, inc.