GUSRINA K.P. , MSN
METHOD OF ASSIGNMENT 1. 2. 3. 4.
5.
Total patient care nursing / case method Functional nursing Team and modular nursing Primary nursing Case management
TOTAL PATIENT CARE Charge nurse Nursing staff
Patients
Patients
Nursing staff
Patients
Patients
Patients
Patients
FUNCTIONAL NURSING Charge nurse
RN medication nurse
RN treatment nurse
Nursing assistants
PATIENTS
Clerical
TEAM NURSING
Charge nurse
Team leader
RN, LPN, PCA
Patients
Team leader
RN, LPN, PCA
Patients
PRIMARY NURSING Physician
Charge nurse
Healthcare org. resources
Primary Nurse patients
Associate nurse (am)
Associate nurse (pm)
Associate nurse (as needed)
CENTRALIZED STAFFING DECENTRALIZED
TERMINOLOGY Staffing distribution
• Determination of number of personnel allocated per shift (ex: 45% days, 35% evenings, 20% nights).
Staffing mix
• Ration of RNs to other personnel (ex: a shift on 1 unit might have 40% RNs, 40% LPN/LVN and 20% other)
FULL TIME EQUIVALENT (FTE) Number of hours work for which a full time employee is scheduled for a weekly period. Ex : 1 FTE = 8 Hr in per day in a week = 40 hr in a week 1 FTE = 2 part timer (@ 20 hours a week) 56 hours 1.4 FTE more than one person
WORKLOAD MEASUREMENT TOOLS 1. Nursing Care Hours (NCH) per patient-day (PPD)
NCH / PPD = Nursing hours worked in 24 hrs patient census
NCH/PPD NCH / PPD = Nursing hours worked in 24 hrs patient census Case : There are 15 staffs that work on 12 hours shift. The patient census is 30. Calculate the NCH/PPD NCH / PPD = (15 X 12 ) / 30 = 6 NCH/PPD
NCH/PPD to project daily staffing 6 NCH / PPD = Nursing hours worked in 24 hrs patient census 30
pt x 6 hrs/pt = 180 hours of care /day 180/12 hr shift = 15 nurses needed If same census and acuity of patient ??
2. Patient Classification Systems (PCS) Grouping of patients according to specific characteristics that measure acuity of illness, because using the numbers of patients alone has proved to be an inaccurate method for determining nursing care assignments
Sample of PCS Area of Care
Category I
Category II
Category III
Category IV
Eating
Feeds self or needs little food
Needs some help in preparing; may need encouragement
Cannot feed self Cannot feed self but is able to and may have chew and swallow difficult swallowing
Grooming
Almost entirely self-sufficient
Needs some help in bathing, oral hygiene, hair combing, and so forth
Unable to do much for self
Excretion
Up and to bathroom alone or almost alone
Needs some help in getting up to bathroom or using urinal
In bed, needs Completely bedpan placed or dependent urinal place; may be able to partially turn or lift self
Completely dependent
Calculating staffing needs Category I acuity level 3.2 NCH/PD Category II acuity level 5.6 NCH/PD Category III acuity level 7.0 NCH/PD Category IV acuity level 10.0 NCH/PD
for 7a - 7p : 172.8 hrs. X 60% (days) = 103.68 NCH 103.68/12 = 8.64 nurses needed on day shift
*How many NCH are needed for the next 24 hours?
Category I 3.2 NCH/PD X 3 pts. Category II 5.6 NCH/PD X 7 pts. Category III 7.0 NCH/PD X 12 pts. Category IV 10.0 NCH/PD X 4 pts.
Answers:
Category I 3.2 NCH/PD X 3 pts. = 9.6 NCH Category II 5.6 NCH/PD X 7 pts. = 39.2 NCH Category III 7.0 NCH/PD X 12 pts.= 84.0 NCH Category IV 10.0 NCH/PD X 4 pts. = 40.0 NCH
172.8 NCH
for 7p-7a:
172.8 hrs X 40% (evenings) = 69.12 NCH 69.2/12= 5.77 nurses needed on evening shift
The Relationship between Staff Mix, Assignment Methods, and Staffing Must examine the staff mix and patient care assessments to ensure that appropriate changes are made in staffing and scheduling policies E.g.
Decreasing licensed staff, increasing numbers of unlicensed assistive staff, and developing new practice models have a tremendous impact on patient care assignment methods
Recruitment The process of or actively seeking out or attracting applicants for existing positions. -
Retention organization stable Turnover ratio : rate at which employees leave their jobs for reasons other than death or retirement. The rate is calculated by dividing the number of employed in the unit during the year and then multiplying by 100.
Interviewing A verbal interaction between individual for a particular purposes Limitations of Interviews validity and reliability of interview are inconsistent
Overcoming interview limitations Use a team approach
Developed a structured interview format for each job classification
Conduct multiple interviews
Use scenarios to determine decision making ability
Provide training in effective interviewing techniques
Seleksi Adequate applicant pool
Pre employment screening
Completion of application
Reference checks ; pre employment testing; physical examination; employment interview
Employer decision
Notification of applicants
Placement / Penempatan Appropriate
placement important for org. function & new employee success. Faulty placement reduced org, efficiency, increased attrition, threats to org. integrity and frustration of personal and professional ambitions.
Induksi / Indoctrination Planned, guided adjustment of an employee to the organization and the work environment. Purpose: 1. Establish favorable employee attitudes toward organization, unit & department 2. Provide info & edu for the position 3. Feeling of belonging & acceptance
Phases of Indoctrination Induction
Orientation
•Take place after the employee has been selected but before performing the job role •General information about org.
•Activities more specific for the position
Socialization
Performance appraisal
An appraisal of how well employees perform the duties of their job as delineated by the job description Factors for effective performance appraisal
Appraisal should be based on standard • Employee should have input into development of standard
Employee must know standard in advance • Employee must know sources of data gathered for the appraisal
Appraiser should be someone who has observed employee’s work • Appraiser should be someone the employee trusts and respects
Performance appraisal tools Trait rating scales Job dimension scales
•Rates an individual against some standard
•Rates the performance on job requirements
Behaviorally anchored rating scales (BARS)
•Rates desired job expectations on a scale of importance to the position
Checklists
•Rates the performance against a set list of desirable job behaviors
Essay
Self-appraisals Management by objectives Peer review
•A narrative appraisal of job performance
•An appraisal by performance by the employee •Employee and management agree upon goals of performance to be reached •Assessment of work performance carried out by peers