Foundations of Group Behavior
Chapter 8
1
Defining and Classifying Groups Command Groups
Formal Task Groups Interest Groups
Informal Friendship Groups Chapter 8
2
Stages of Group Development Prestage I
Stage I Forming
Stage II Storming
Stage III Norming
Stage IV Performing
Stage V Adjourning
Chapter 8
3
Group Behavior Model Group Member Resources
External Conditions
Group Task
Group Processes
Performance and Satisfaction
Group Structure
Chapter 8
4
External Conditions Imposed on the Group • Overall strategy
• Employee selection
• Authority structures
• Evaluation-rewards
• Formal regulations • Resources
• Culture • Work setting
Chapter 8
5
The Resources of Group Members Knowledge, Personality Skills, and Characteristics Abilities Chapter 8
6
Identity
Expectations
Group Roles Conflict
Perception
Chapter 8
7
Performance
Appearance
Group Norms Resources
Arrangement
Chapter 8
8
Conformity to Group Norms ❖❖❖ Studies by Solomon Asch ❖❖❖
X
A
Chapter 8
B
C
9
Status in the Group Equity
Norms Culture
Chapter 8
10
Size of the Group • Small groups • Large groups • Social loafing • Individual effort Chapter 8
11
The Composition of the Group
Diversity Demography Cohorts
Chapter 8
12
Cohesiveness-Productivity Relationship Cohesiveness
Performance Norms
High
Low
High
High Productivity
Moderate Productivity
Low
Low Productivity
Moderate to Low Productivity
Chapter 8
13
Effects of Group Processes Process ProcessGains Gains Synergy Synergy
Potential Potential Group Group Effectiveness Effectiveness
Potential Potential Group Group Effectiveness Effectiveness Process ProcessLosses Losses Social SocialLoafing Loafing Chapter 8
14
Group Decision Making Advantages
Disadvantages
More Diversity of Views
Dominant Individuals
Increased information
Unclear Responsibility
Higher-quality decisions
Time and money costs
Improved Commitment
Conformity pressures
Chapter 8
15
Accuracy
Creativity
Group Effectiveness and Efficiency Speed
Acceptance Chapter 8
16
Group Decision Making Groupshift
Groupthin k
Chapter 8
17
Interacting Brainstorming
Techniques for Group Decision Making Nominal
Electronic Chapter 8
18