FORCES AFFECTING HOSPITALITY INDUSTRY DEVELOPPMENT v
Changes within supply and demand
DEMAND v
Changes within population
Age ●
●
Differences between young and old generation Affect travel, recreation, leisure and spending habits
Culture ●
Diversity of culture in society –
(due to ethnic, religion, education background)
Different view of the hospitality industry – Affect consumption and participation within the industry Acceptable practices and norms in the society –
●
–
Working women, changing family composition
Income ●
Changing income distribution
Work ●
Changing in working pattern – days, hours
SUPPLY v
Availability and changes of resources
Land Location of land, landscape Amenities and facilities to operate business Environmental pressure : scarcity to obtain useable feasible location
Food Supply Production of food in the area
Labour Sources of labour : local, expatriate, immigrant Competency of labour : trained/untrained
Attractions Nature Man-made
Reference Powers T. and Barrows C.W (2006), Introduction to Management in the Hospitality Industry (8th ed) New Jersey: John Wiley & Sons.