Country good practice case study: Belgium Marc de Graaf Prevent
Disability Case Managers: Making the case for work health promotion
Prof. Marc De Greef Executive Director
Musculoskeletal disorders
Most prevalent cause of work-related illness in Belgium Represent 40% of all working days lost Estimation of the total cost to Belgian society:
Back disorders: Rheumatoid arthritis :
1.6 billion euro 1.2 billion euro
An early intervention is needed
Healthy people become ill, stay away from the workplace and after some time …. Become long term benefit recipients with little chance of returning to work Return to work after a long-term of absenteeism?* • • •
•
between three and six months : < 50% more than 1 year : +/- 20% more than 2 years : +/- 10%
An early intervention affects the success rate of RTW-programmes.
*Eurofound, “Employment and disability – Back to work strategies”, 2004
Different stakeholders in RTW process General practitioner
Organizations focused on integration
Direct chief Employer
Insurance doctor
Employee
HRM Trade union representatives
Public health insurance doctor Rehabilitation
Occupational physicians Prevention advisor
Bottlenecks
Employer and the employee are both responsible for the reintegration process No other actor is officially responsible for reintegration of the employee If an employee is motivated to return to work, he/she will play a key role when negotiating between different actors An individual employee who becomes ill has no or little knowledge about: The legislation applying to reintegration The network of actors and the different positions of these actors with regard to reintegration
Disability Case Manager General practitioner
Organizations focused on integration
Direct chief Employer
Insurance doctor
DCM + Employee
HRM Trade union representative
Public health insurance doctor Rehabilitation
Occupational doctor Prevention advisor
Role of the DCM
The intermediary between the employer and the employee A networker, who optimises communication with and between all legally involved actors; contacts specialised organisations for specific actions (ergonomic adaptations, psychological assistance, … ) A coordinator and evaluator of the process of reintegration An advisor with regard to reintegration (legislation, concrete actions, …)
Skills and knowledge of DCM Workplace level: Understanding of employer, employee, legal and regulatory systems
Advisory level: Communication, networking and influencing skills
Disability Case Manager: Coach of RTW process
Clinical level: Bringing together workplace demands and functional abilities of the worker
Self-management level: Network of support, coping strategies
Multi-Dimensional Framework
Health Care System
Awareness-raising actions focusing on the advantages which come from investing in people at work are needed. Workplaces should integrate RTW in OSH; Trade Unions should recognize RTW in their strategies; RTW should require proactive action Should include Should be occupational encouraged to approaches and implement an interventions; should integrated approach of A systematic approach acknowledge OSH and the different policies. for effective, safe, prevention at the Action must be taken to sustainable RTW workplace; should play clarify responsibilities. a role in the Collection of identification of workers data needs to be who need a nudge in improved. the right direction Workers should not have financial disadvantages related to RTW; should be partner in RTW process and All dimensions must be should be supported by their workplace. part of the approach to strengthen the possibilities for a safe, sustainable RTW Personal System • Source: Based on “Moving Towards a Robust, Comprehensive Return to Work System”, Judy Geary, IFDM 2006 & “Intro_DM Introduction in DM in Belgium”, Prevent, 2008
Legislative & Insurance System
Workplace System
The first graduated DCM’s
Thank you for your attention!
Prof. Marc De Greef Executive Director