WELL-STRUCTURED, WELL-WORDED, WELL-MANNERED= WELL_COMMUNICATED Final Task for Formal Letter Writing Revision: You are the Manager (Mr Michael Ker) of the Crystal Ruby at Parkway Parade and you are to write a letter of reply to Mr Ima Conman’s letter of complaint. In the letter you are to address his concerns: • quality of the food • staff • cost • compensation PRINT OFF YOUR FORMAL LETTER AND HAND IT IN TO YOUR TEACHER ON THURSDAY 26 MARCH WHEN YOU RETURN TO SCHOOL