“From a black sheep to a blue eyed boy”
“The Indian Railways, which was declared to be heading towards bankruptcy, is today’s second largest profit making Public Sector Undertaking.”
TURNAROUND
“Process that takes a company from a situation of poor performance to a situation of good sustained performance.” (Brandes and Brege.)
JOURNEY OF THE PRESENTATION 1. 2. 3. 4. 5. 6.
10. 11. 12. 13.
WHY WE SELECTED INDIAN RAILWAYS INDIAN RAILWAYS AN OVERVIEW WHERE WAS INDIAN RAILWAYS IN 2000-01 FINANCIAL TURNAROUND OF INDIAN RAILWAYS MAGIC FORMULA STRATEGIES:A) FREIGHT B) PASSENGERS C) OTHERS ENVIRONMENTAL FACTORS INDIAN RAILWAYS - WHEELS ON CHANGES INDIAN RAILWAYS – SHORTCOMINGS LIMITATIONS
WHY TO STUDY INDIAN RAILWAY? 1. Indian Railway is the world’s largest employer and it had turned around, without any layoff in its workforce. 3. Strong forward and backward linkages with core sectors. 5. Public sector symbolizes inefficiency (!!!). BACK
INDIAN RAILWAY AN OVERVIEW OWNERSHIP :- MINISTRY OF RAILWAY, GOVT. OF INDIA Founded :- 26 April 1853 First railway track: Bombay to Thane, distance 34 kms. Now Indian railways has 66000 kms network coverage
INDIAN RAILWAYS AN OVERVIEW Industry :- Railways and Locomotives SERVICES :- Rail transport, freight transport, services Revenue :- Rs. 107.66 billion Employees :- 1,406,430 (2007) Divisions :- 16 Railway Zones Website :www.indianrailways.gov.in
Key people Union Railway Minister Laloo Prasad Yadav Minister of State for Railways (V) R. Velu Minister of State for Railways (R): Naranbhai J. Rathwa Chairman, Railway Board K C Jena Officer on special duty Sudhir Kumar BACK
Where the Indian Railway was in 2000-2001? “Today Indian Railway is on the verge of a financial crisis... To put it bluntly, the ‘business as usual low growth’ will rapidly drive IR to fatal bankruptcy, and in sixteen years Government of India will be saddled with an additional financial liability of over Rs 61,000 crores… On a pure operating level, IR is in a terminal debt trap.” “It is very likely that Indian Railways would be a heavily-loss-making entity—in fact on the path toward bankruptcy, if it were not state owned.” The Expert-Group committee govt. of India July 2001
REASONS OF DECLINE
OPERATION INEFFICIENCY
RIGID PRICING
INVESTMENT IN UN-REMUNERATION PROJECTS
POLITICAL PROFLIGACY
LACK OF ACCOUNTABILITY BACK
FROM LOSS TO PROFIT 14000
(Rs in crores)
12000
11449 10206
10000
Operating profit 8000
6193
6000 4000 2000 0 -2000
-198
175
1981
1991
1000 2002
1115
1091
2003
2004
2074
2005
2006
2007
2008
Return on Investment 20 18 16 14 12 10 8 6 4 2 0
19.0
18.0
15.4
7.5
8.0
8.7
4.9
2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08
Surplus 12000
11449
(Rs. In crores)
10206
10000 8000
6193
6000 4000 2000 1000 0
1115
1091
2074
2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08
Net Revenue 18000 16000
16022 (Rs. In cr.)
14453
14000 12000 10000
10143
8000 6000 4000
3130
4478
5273
2337
2000 0
2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08
Operating Ratio 100 98.3
96
92.3
92.1
90
91 83.2
80
78.7
75.9
70 60 50 40 30 20 10 0
2001
2002
2003
2004
2005
2006
2007
2008
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MAGIC FORMULA - PROFFESIONALISM ENTITLEMENT
CONCEPTUAL LEVEL EMOTIONAL LEVEL
INNOVATION COMPASSION PARTNERSHIP
ER
W
PO
EM T
EN M
OPERATIONAL LEVEL
EN R
LEVERAGING SYNERGY OPTIMIZATION
IC HM EN T
FASTER HEAVIER LONGER
BACK
SOURCES OF REVENUE OTHERS 4%
PASSENGER 27% FREIGHT (GOODS) 69%
FREIGHT BUSINESS OF INDIAN RAILWAYS
CORE INFRASTRUCTURE INDUSTRY IN INDIA COMPRISES : CRUDE, REFINED PETROLEUM PRODUCTS, COAL, STEEL, CEMENT, FERTILIZERS.
IN INDIAN RAILWAY ABOUT 75% OF FREIGHT COMPRISES COAL, STEEL, CEMENT AND PETROLEUM PRODUCTS
GROWTH
05-06 5.8%
06-07 8.4%
50000
800
45000
700
40000
LOAD IN TONNES
Rs IN CRORES
FREIGHT REVENUE AND LOAD PERFORMANCE
35000 30000 25000 20000 15000 10000
600 500 400 300 200
5000
100
0
0
2001
2002
2003
2004
YEAR
2005
2006
2007
2000 2001 2002 2003 2004 2005 2006 2007
YEAR
TRACK UTILISATION Increase in Traffic Density 19.5
18.83
19
18.34
18.5 18
17.46
17.5
16.85
17
16.34
16.5 16 15.5
15.35
15.55
15 1999-00
200-01
2001-02
2002-03
2003-04
2004-05
2005-06
FREIGHT RATIONALIZATION THE STRATEGIES
INCREASE VOLUMES- PILOT PROJECTS ON HIGHER AXLE LOADS
PRODUCT INNOVATION-IMPROVED DESIGN OF WAGONS
CUSTOM DESIGN - THE WAGONS BY END USERS
PRIORATIZATION - TIMELY DELIVERY OF THE GOODS
FREIGHT CHARGES STRATEGIES
MODERNIZATION - TRACK AND STRUCTURES.
REDUCED WAGON TURNAROUND
MARKET ORIENTED TARIFF AND SCHEME
INCREASE VOLUMES
ALLOW TO INCREASE IN CARRYING CAPACITY (20.32T TO 22.82T)
OUTPUT INCREASE IN REVENUE BY Rs. 6000 Cr.
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PRODUCT INNOVATION 1.
3.
5.
7.
INTRODUCE DOUBLE STACK CONTAINER ON DIESEL ROUTE INTRODUCE NEW DESIGNED WAGONS WITH HIGHER CARRYING CAPACITY LOWER TARE WEIGHT NEW REFRIGERATED PARCEL VANS WERE INTRODUCED back
PRIROTIZATION
3.
SEPARATE TRACKS FOR THE FREIGHT TRAINS
5.
LINE CLEARANCE ON THE STATIONS
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FREIGHT CHARGES STRATEGIES MAJOR STRATEGY
DUAL PRICING POLICY
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MODERNIZATION
RAILS
FITTINGS
BALLAST
JOINTS
SWITCHES
MAINTENANCE
CONVENTIONAL
MODERN
90R/52KG 72UTS
52/60KG 90UTS HH
RIGID 150/200mm FISH PLATED
ELASTIC 250/300mm WELDED WITH SEJs
STRAIGHT
CURVED/TWS
MANUAL
MECHANISED
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REDUCED WAGON TURNAROUND
CASH INCENTIVES TO FREIGHT CUSTOMERS
FREIGHT OPERATION INFORMATION SYSTEM
ROUND THE CLOCK LOADING AND UNLOADING AT TERMINALS
CONNECTIVITY TO PORTS WAS INCREASED
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PASSENGER REVENUE AND VOLUME PERFORMANCE REVENUE
VOLUME PASSENGERS IN MILLIONS
Rs IN CRORE
25000 20000 15000 10000 5000 0
2001
2002
2003
2004
YEAR
2005
2006
2007
7000 6000 5000 4000 3000 2000 1000 0
2001 2002 2003 2004 2005 2006 2007
YEAR
PASSENGER STRATEGIES
PRODUCT DIFFERENTIATION
COMPETITIVE PRICING
OUTSOURCING
DOWNSIZING
SAFETY MEASURES
HUMAN RESOURCES INITIATIVES
IMPROVE IN EFFICIENCY
PRODUCT DIFFERENTIATION
INTRODUCE NEW TRAINS
INTRODUCE NEW PASSENGER COACHES
INTRODUCE E-TICKTING
NEW SIGNALLING TECHNOLOGY
SUBSTANTIAL INCREASE IN PASSENGER COMFORT AND AMMENITIES
UPGRADATION back
COMPETITIVE PRICING
AVERAGE RATE PER PASSENGER PER KM REMAIN UNCHANGED ( Rs. 0.24 / Km)
REDUCE FARE FOR AC COACHES TO COMPETE WITH AVIATION
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OUTSOURCING
LEASE OUT PARCEL AND CATERING SERVICES
ADVERTISING SERVICES
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DOWNSIZING
NUMBER OF EMPLOYEES WERE BROUGHT DOWN
[1.652 mn(1991) TO 1.41mn(2006)]
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SAFETY MEASURES
SPECIAL RAILWAY SAFETY FUND OF Rs 170 bn.
REPLACE OVERAGED ASSETS
USE OF HIGH TECHNOLOGY IN SAFETY
STRENGTHEN RAILWAY PROTECTION FORCE
DECENTRALIZATION
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HUMAN RESOURCES INITIATIVES
CHANGES IN ORGANIZATIONAL CULTURE
CREW FRIENDLY DRIVER’S CABINS AND BRAKE VANS WERE DESIGNED.
ESTABLISHMENT OF INTERNATIONAL RAILWAY STRATEGIC MANAGEMENT INSTITUTE.
PARTICIPATION OF RAILWAY EMPLOYEES IN MANAGEMENT (PREM)
SPORTS FACILITIES back
IMPROVE IN EFFICIENCY
INTRODUCE IMPROVED ACCOUNTING TECHNIQUE
IMPROVED MANAGEMENT INFORMATION SYSTEM(MIS)
LONG-RANGE DECISION SUPPORT SYSTEM (LRDSS)
ENTERPRISE RESOURCE PLANNING(ERP) back
OTHER STRATEGIES
ADVERTISEMENT INITIATIVE (with vinyl wrapping)
PALACE ON WHEELS
TAMPLE TRAIN
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ENVIRONMENTAL FACTORS
CHANGE IN THE MACRO-ECONOMIC CONDITIONS
RISE IN DEMAND
CHANGE IN THE LEGAL POSITION
CHANGES IN THE ACCOUNTING PRACTICE
DECLINE IN THE FINANCIAL COST
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WHEELS OF CHANGES
MoU WITH CHINESE COUNTERPART
RAIL FLEET WITH ECO-FRIENDLY TECHNOLOGY
TRAIN TRAFFIC CONTROL WILL BE COMPUTERISED SOON
WI-FI WILL BE INTRODUCED SOON IN BUSINESS CLASS
RAILWAY WILL UTILIZE SOLAR ENERGY BACK
SHORTCOMINGS
OVER UTILIZATION MAY BECOME A PROBLEM
COMMERCIALIZATION MAY BECOME A PROBLEM
TRAVELLING TIME IS STILL NOT IMPROVED
IMPROVEMENT IS STILL NEEDED BACK
LIMITATIONS
SPHERE NEED TO BE INVESTIGATE FURTHER
COMPARISON WITH WORLD CLASS RAILWAY
FINANCIAL PROFIT ANALYSIS AND ACCOUNTING SHOULD BE SEE IN DETAIL FURTHER.
BACK
MILES TO GO
INDIAN RAILWAY
PALACE ON WHEELS
Who will be the beneficiaries?
You & Me Thank You… …….
BIBLIOGRAPHY
www.indianraiways.gov.in www.indianrail.gov.in
[email protected] www.rbi.org.in www.reservebank.com www.irfca.org en.wikipedia.org Rakesh Mohan Committee. 2001. Highlights of the Executive Summary Raghuram, G. 2007. ‘Turnaround’ of Indian Railways: A critical appraisal of strategies and processes’, Indian Institute of Management Working Paper no. 2007–02–03, Indian Institute of Management, Ahmedabad. A Case Study Desh Gupta and Milind Sathye* Faculty of Business & Government University of Canberra, Canberra, Australia.
Vinyl wrapped train by Airtel 80 crores contract with airtel and kurkure for ad back
PALACE ON WHEELS BACK