F&b Waiter Module1

  • June 2020
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Sedia dan layan pelanggan dengan menggunakan borang-borang pesanan yang ditentukan supaya perkhidmatan yang diberikan mengikut spesifikasi piawaian organisasi

L-150-1

Food & Beverage Waiter



Selepas pembelajaran ini, pelajar mesti boleh ◦ Amalkan penampilan dan kebersihan diri yang baik dan betul



Apa yang dimaksudkan dengan ◦ Personal hygiene?



Apa yang dimaksudkan dengan ◦ Grooming?



Personal Hygiene  Arrive at work with clean hair, teeth brushed, bathed and use deodorant daily Maintain short, clean, and polish-free finger nails. No artificial nails are permitted in the food production area



Wash hands (including under finger nails) and up to forearms vigorously  before work begins. before preparing food or handling equipment. during food preparation after toilet use, switching between working with raw foods and working with ready-to-eat or cooked foods. After touching face, nose, hair, or any other body part, and after sneezing or coughing. After cleaning tables. After cleaning duties. before wearing disposable gloves. After smoking, eating, or drinking. After taking out garbage, handling cleaning chemicals, wiping tables, picking up a dropped food item, etc.

 

Wear clean & neat uniform Baju ◦ Bersih,bergosok



Seluar ◦ Bersih, bergosok



Apron ◦ Bersih



Kasut ◦ Bersih ◦ Bergilap



Neat / tidy / cover hair ◦ Ikat rambut yang panjang



Using body deodorizer / perfume ◦ Gunakan Wangian atau Deodoran



Wearing neat & clean shoes ◦ Kasut bersih dan bergilap



Neat & clean facial appearance ◦ Solekan sederhana ◦ Trim / cukur misai / jambang



End

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