Sedia dan layan pelanggan dengan menggunakan borang-borang pesanan yang ditentukan supaya perkhidmatan yang diberikan mengikut spesifikasi piawaian organisasi
L-150-1
Food & Beverage Waiter
Selepas pembelajaran ini, pelajar mesti boleh ◦ Amalkan penampilan dan kebersihan diri yang baik dan betul
Apa yang dimaksudkan dengan ◦ Personal hygiene?
Apa yang dimaksudkan dengan ◦ Grooming?
Personal Hygiene Arrive at work with clean hair, teeth brushed, bathed and use deodorant daily Maintain short, clean, and polish-free finger nails. No artificial nails are permitted in the food production area
Wash hands (including under finger nails) and up to forearms vigorously before work begins. before preparing food or handling equipment. during food preparation after toilet use, switching between working with raw foods and working with ready-to-eat or cooked foods. After touching face, nose, hair, or any other body part, and after sneezing or coughing. After cleaning tables. After cleaning duties. before wearing disposable gloves. After smoking, eating, or drinking. After taking out garbage, handling cleaning chemicals, wiping tables, picking up a dropped food item, etc.
Wear clean & neat uniform Baju ◦ Bersih,bergosok
Seluar ◦ Bersih, bergosok
Apron ◦ Bersih
Kasut ◦ Bersih ◦ Bergilap
Neat / tidy / cover hair ◦ Ikat rambut yang panjang
Using body deodorizer / perfume ◦ Gunakan Wangian atau Deodoran
Wearing neat & clean shoes ◦ Kasut bersih dan bergilap
Neat & clean facial appearance ◦ Solekan sederhana ◦ Trim / cukur misai / jambang
End