Exchange Server 2007 Overview

Notes to Presenter • • •

• • • • • •

Purpose of this presentation: Use this presentation to convey a summary of the value proposition and features of Exchange 2007. Primary Target Audience: Technical Decision Makers Exchange 2000 Upgrade: To customize this deck for the targeted Exchange 2000 customer, see appendix for comparison summary slides to support each of the positioning pillars. Use this for the appropriate sections of the deck or as needed for a subsequent drill-down discussion on version differences. Dates and capabilities are subject to change Screenshots are based on pre-release code and subject to change See appendix for additional screenshots Talking points and background info are provided in the notes This deck includes an optional demo on Outlook Web Access and Unified Messaging. Please use PowerPoint 2003

11 January 2007 | Page 1

Name Title

Unified Communications Introduction (This is optional)

People Drive Business Success

11 January 2007 | Page 4

Unified Communications Innovative communications with revolutionary economics From proprietary networks and end user experience silos…

to people-centric, software-enhanced communications

Microsoft Unified Communications

Core Part of Deck

Today’s Business Environment What customers tell us

IT Decision Makers

E-mail is mission critical to our business Securing the enterprise is a top concern Compliance is difficult to enforce

Built-in Protection

Employees

We need easy access to our communications We need to be able to work from anywhere E-mail is our primary collaboration tool

Anywhere Access

IT Professionals

Infrastructure is increasingly expensive We are looking for ways to reduce complexity Management tasks are tedious, not automated

Operational Efficiency

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Exchange Server 2007 Investment themes Built-in Protection

Enterprise-class availability at lower cost Protection from internal and external threats Simplified compliance for the organization

Anywhere Access

Unified messaging solution Outlook experience from desktop to mobile devices Efficient collaboration: meetings and document sharing

Operational Efficiency

Optimized for performance and scalability Easier and more flexible deployment Greater administrator productivity

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Built-in Protection Enterprise-class availability at lower cost “80% of organizations surveyed felt that access to e-mail was more important than the telephone…74% believed being without e-mail would present a greater hardship than losing telephone service.“ - Meta Group Survey, 2003

On site or offsite data redundancy Reduced archival backup requirement Improved user selfrestore

Local Continuous Replication

Clustered Continuous Replication

Built-in Protection Protection from internal and external threats In 2004, 78% of organizations were hit by viruses, and 37% reported unauthorized access to information. - CSI and FBI Computer Crime and Security Survey, 2004

Antivirus and anti-spam protection At the perimeter (DMZ) Hosted Behind the firewall

Incoming Internet E-mail

1 Connection Filtering 2 Sender & Recipient Filtering 3 Content Filtering

Automatic encryption support Client to server Server to server Internet e-mail

Inbox Outlook Mailbox

Junk E-mail

SSL web access out-of-the-box 11 January 2007 | Page 11

Built-in Protection Simplified compliance for the organization “24% of organizations have had employee e-mail subpoenaed by courts and regulators, and another 15% of companies have gone to court to battle lawsuits triggered by employee e-mail.” - Workplace E-Mail, Instant Messaging & Blogging Survey, AMA & The ePolicy Institute, 2006

Control mail flow on the server Inspect headers and contents Take action (add disclaimer, bounce, classify, encrypt,…) Apply narrowly or broadly

Control mail retention Search across many mailboxes at once for efficient discovery

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Note: This section on Anywhere Access is supported by an end user demonstration – you can choose to do the demo at the beginning or at the end of the section (default). Alternatively, screenshots in appendix can be used in place of the demo.

Anywhere Access Unified messaging solution Single inbox for e-mail, voicemail, and fax Voice access from regular phone Speech-enabled auto attendant

“7 out of 10 phone calls go direct to voicemail“ - Gartner (“The Knowledge Worker Investment Paradox”, 2002)

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Anywhere Access Outlook experience from desktop to mobile devices “By 2007 “telework” will be practiced by more than 60 million people…” - Gartner Management Update 2004

Built-in: no special server or services required Rich access for the many, not the few 11 January 2007 | Page 15

Anywhere Access Efficient collaboration: meetings and document sharing 28% of workers surveyed said that using the right collaboration tools at work would save them up to five hours each week. - Survey by Harris Interactive, 2004

Access corporate file shares and SharePoint sites without VPN Quickly find people, resources and best times for meetings Streamline resource management through Web-based interface 11 January 2007 | Page 16

11 January 2007 | Page 17

Operational Efficiency Optimized for performance and scalability

Simplified server routing Fast and accurate search Native 64-bit architecture Superior performance Improved storage efficiency

64-bit by the numbers 32-bit = 232 or 4 gigabytes of addressable memory 64-bit = 264 or 16 exabytes of addressable memory

“The average corporate user generates and receives about 84 e-mails per day which require about 10 MB of storage on a daily basis. And by 2008, e-mails will require about 15.8 MB of space daily.” - Radicati Group, 2006

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Operational Efficiency Easier and more flexible deployment “There will be 1.4 billion mailboxes by the end of 2006 and that number will grow to 2.2 billion mailboxes in 2009, an average annual rate of 16%.”

- Study from Radicati Group, 2005

Modular setup based on server roles; smart default settings Automatic configuration with Outlook New web services enable rapid development 11 January 2007 | Page 19

Operational Efficiency Greater administrator productivity “IT professionals spend up to 70 percent of their time maintaining existing systems.” - Accenture Study, 2004

Exchange Management Console

Exchange Management Shell

Improved, more intuitive management GUI Powerful command line shell supports automation and batching 11 January 2007 | Page 20

Customer Anecdotes “Our users are excited at the capabilities to efficiently classify e-mail...as administrators we think the ability to set and manage message retention policies centrally is fantastic.” - Windrush Frozen Foods

“When I told our execs that they could listen to their email along with their voice-mail messages, they were thrilled.”

- APA Wood

“Because of the 64-bit optimizations, we are able to get the performance and stability needed out of a low cost iSCSI solution…with a full deployment we anticipate saving 30% on storage.”

- SOK Group

APA Case Study Trade association simplifies IT management with next-generation messaging system

“I heard that it is easier to get common tasks done, but I didn’t expect that it would be this easy and intuitive! It was easier than I expected!” - Steve Gould, Network Administrator, APA

Messaging system increasingly important to business processes Help employees communicate and collaborate

Participated in beta test of Microsoft® Exchange Server 2007 Installed in test environment, explored different configurations and new features

Quick and easy installation Simplified management Better communication and compliance tools Enhanced mobility

Link to Case Study

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Savings Potential Assessing the Impact of Exchange Server 2007 Current Activity or Cost

Resources Required

Savings Impact

How

Voicemail, corp. operator/directory

$$$$

Unified Messaging and auto attendant with AD integration

Mobile messaging

$$$$

Integrated; no additional servers or services

Backup & restore

$$$

Reduced time to backup/restore; storage flexibility

Compliance

$$$

Journaling per user, archiving; retention integration with Outlook

Storage hardware

$$

IO optimization; Direct attach storage support for HA

Client/server setup

$$

Outlook/mobile device setup; reduced help desk calls

Administration

$$

Scripting and command line interface

Server hardware

$

64-bit enabled server consolidation

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Timeline

Technology Adoption Program

Beta 1

Community Tech. Preview

Beta 2

Late 2004

Dec. 2005

March 2006

July 2006

RTM

Late 2006-Early 2007

Resources Exchange Server 2007 Preview Site

http://www.microsoft.com/exchange/preview/ Evaluate the Beta!

Exchange Server TechCenter

http://www.microsoft.com/technet/prodtechnol/exchange/

Webcasts

http://www.microsoft.com/events/series/tnexchangeserver.mspx

Virtual Labs

http://www.microsoft.com/technet/traincert/virtuallab/exchange.mspx

Exchange Product Team Blog

http://www.msexchangeteam.com/

Exchange Hosted Services

http://www.microsoft.com/exchange/default.mspx

Microsoft Forefront Security

http://www.microsoft.com/forefront/default.mspx 11 January 2007 | Page 25

Exchange Server 2007

Built-in Protection your company demands

With the Anywhere Access employees want

And the Operational Efficiency IT needs

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© 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

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Appendix

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Supplementary Slides

Exchange in the Market

“Between 2004 and 2005, the installed base of Exchange 2003 grew 60% while generating 56% of corporate messaging revenue in 2005.” -The Radicati Group, July 2005

“Microsoft is worldwide market leader with 48% share of enterprise e-mail and calendaring software new license revenue and year over year revenue growth at 15.7%, highest among all surveyed vendors.” - Gartner Dataquest, June 2005

Comprehensive Antivirus, Anti-Spam Protection Choice: On-premise protection DMZ

On-Premise Software

Firewall

Internet

SMTP Edge Transport Server

Hub Transport Server

Mailbox Server

Client Access Server

Antivirus and Anti-spam protection for Exchange Server 2007 Roles

Choices for Network Edge Protection Internet-based services or on-premise software protect against spam and viruses before they penetrate the network

Local Control of Data Antivirus, anti-spam and security policies can be customized to meet the needs of the organization

Built-in Protection Protection for your data and your network that can expand as the organization grows

Comprehensive Antivirus, Anti-Spam Protection Choice: Hosted e-mail security On-Premise Software

Firewall

Internet

SMTP Hub Transport Server

Mailbox Server

Client Access Server

Antivirus and anti-spam protection for Exchange Server 2007 Server Roles

Choices for Network Edge Protection Internet-based services or on-premise software protect against spam and viruses before they penetrate the network

Comprehensive Enterprise-class Hosted Services for E-mail Security and Management Service for e-mail security with performance backed by SLAs

Simplify E-mail Administration Offload e-mail security; allows focus on other IT initiatives

Protection with Hosted Services Real-time threat prevention features Multi-layer anti-spam and antivirus Customized content and policy enforcement

E-mail retention for help with compliance and e-discovery Customized report generation for help demonstrating compliance Fully indexed, searchable archive

Uninterrupted e-mail accessibility Rapid recovery from unplanned disasters and network outages Thirty-day rolling historical e-mail store

Full e-mail encryption No public and private key management Gateway, policy-based e-mail encryption

Broadest Partner Ecosystem Over 300,000 partners worldwide and growing Best of breed application availability Proven benchmarks, case studies, support Partner feedback incorporated into product design

“We make 97, 98 percent of our revenue with partners, through partners -- whether it's reselling, partner service, partner training, ISV partners -- partners, partners, partners.” - Steve Ballmer 11 January 2007 | Page 34

DoITT Case Study New York City government expects huge cost savings with new messaging system

“I believe Microsoft has made Exchange Server 2007 in a way that will directly result in lowering the total cost of ownership of the product.” - Conrad Maiorino, Senior Deployment Engineer for Emerging Technologies, DoITT

The NYC Dept. of Information Technology and Telecommn’s (DoITT) is a trusted technology leader in NYC government Researching messaging products to help reduce costs, increase efficiency

Recently installed and is testing Microsoft® Exchange Server 2007 with Microsoft Windows Server® 2003 Standard x64 Edition

Lower cost of ownership Better performance and reliability Simplified management Competitive mobility options Enhanced Outlook® Web Access

Supplementary Screenshots/Graphics

Compliance via Managed Folders Folders created by administrator Appear among mailbox folders E-mail is deleted based on expiration policies unless under retention Messages under retention filed by users into folders Granular journaling keeps audit trail of messages Messages in folders can be archived

Properties of folder selected

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Compliance via Transport Rules Rules set by administrator Use familiar rule creation wizard Rules inspect and act on messages in transit Enforce mail flow policies including Ethical walls Rich text disclaimers Encryption/IRM Stripping offensive language

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Enhanced Outlook Web Access Experience Search Global Address List Search Inbox Reminders

Triage with Outlook flags & categories

Reading pane

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New Out-of-Office (OOF) Assistant Set start and end times

Unique internal and external OOF messages

Rich HTML Out of Office messages

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Vastly Improved Search

Cached Mode Based on Outlook’s new instant search On Windows Vista, takes advantage of Vista’s indexer

Search in Outlook 2007

Online Mode Based on Exchange Server 2007’s new content indexer Dramatically faster than in Exchange 2003 with little load on server

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Server Roles Exchange 2007 Edge Transport

Exchange 2007

Perimeter

Intranet

Windows Server

Windows Server

Exchange 2007

Exchange 2007

Edge Transport

Client Access

Hub Transport

Mailbox

Unified Messaging

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Enterprise Topology Other SMTP Servers

Enterprise Network

I N T E R N E T

Edge Transport

Hub Transport

Routing Hygiene

Routing Policy

PBX or VoIP

Unified Messaging Applications OWA

Voice Messaging

Protocols ActiveSync, POP, IMAP, RPC / HTTP …

Mailbox

Programmability Web services, Web parts

Fax

Mailbox Public Folders

Client Access

11 January 2007 | Page 43

Exchange Management Console 1.

Tree Segmented into 4 work centers (Recipients, Servers, System, Toolbox)

2. Result Pane Rich list of objects

3. Work Pane Child objects of result pane object, only used by Servers & System nodes

4. Action Pane Tasks for selected object(s) and node (work center) 11 January 2007 | Page 44

Autodiscover and Go Only need to know e-mail address and password Exchange and Outlook then automatically connect and setup profile Mailbox moves and backend failovers transparent to end user, even cross-forest Reduces help desk calls Eliminates needs for deployment scripts “Our users are loving Autodiscover in Microsoft Exchange Server 2007, and so do I. It saves a great deal of time to set up their e-mail experience.” DS351

- Avanade

11 January 2007 | Page 45

Folie 45 DS351

please clean up Dinar Somani; 12.07.2006

2007 Upgrade Slides

Built-in Protection Exchange 2000 versus Exchange 2007 Exchange 2000 Compliance

• Journaling per database • Archiving available through 3rd parties

Exchange 2007 • Flexible transport rules available for compliance; scan message content and modify, encrypt, journal, bounce etc

• Journal to archive per database, per distribution list or per user. Also journal to any SMTP address for archive.

• Archiving and filtering available on-premise or through hosted service • Fully-indexed mailboxes with cross-mailbox, granular search AV/AS protection

• AV/AS through 3rd party

Confidential Messaging

• Encryption through Key

Business Continuity

• No continuous backup • 2 and 4-node clustering

products

Management Services/PKI

• Anti-spam, anti-virus and anti-phishing capabilities on server (outside corporate network with Edge) and • • • •

Outlook client Multiple layers of anti-spam with frequent updates Outlook Safe Sender Lists respected on Edge Extensibility for virus scanning in transport Embedded SenderID support

• Exchange 2007 internal encryption in transport by default and opportunistic TLS • IPSec support • Continuous replication of data to provide hot replica for availability • Configure local, clustered or geographically dispersed clusters. • Automated updates and patching of servers using either Windows Update on the web, Windows Update • • • •

server on-site, or Microsoft Systems Management Server (SMS) Flexibility of choice: on-premise or hosted multi-layer protection Up to 8 node clustering Replication drives fewer back-ups to tape Back-ups can be taken from replica server, avoiding impact to primary server

“E-mail retention periods are a major concern for many corporations…One way you can address this is to set policies regarding how long employees can keep e-mail messages in their mailboxes.” - Steve Gould, Network Administrator, APA

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Anywhere Access Exchange 2000 versus Exchange 2007 Exchange 2000 Unified Messaging

• Unified messaging available through 3rd parties

Exchange 2007 • Unified Messaging built into Exchange infrastructure; provides unified Inbox and mgmt for e-mail, voicemail, fax

• Calendar and e-mail management on-the-go with Outlook Voice Access • Automated Attendant provides call in access to corporate directory with customizable menus

Mobile Access

Remote Access

• No central management of device policy and security • Mobile Information Server with Outlook Mobile Access required to support mobile email

• • • • • •

• VPN required to access e-mail remotely

• RPC/HTTP enables remote access through Outlook client without requiring a

through Outlook client • VPN required to access internal SharePoint or UNC documents remotely, or documents can be stored on the Web Storage System • Outlook Web Access experience limited Collaboration & Productivity

• Basic calendaring with limited OWA interface and free/busy information

Exchange ActiveSync integrated into Exchange infrastructure DirectPush enables up-to-date email Device security and policies managed from Exchange infrastructure Search from device to remote Exchange mailbox Software and updates deployed using system management tools Robust experience with Outlook Mobile and Office Mobile VPN connection

• LinkAccess enables users to access SharePoint and UNC files via OWA – no need for VPN

• Outlook Web Access provides more robust Outlook 2007-like experience • WebReady Document Viewing converts attachments attachments to HTML and enables protection from information leakage

• Scheduling Assistant, Calendar Attendant and Resource Booking Attendant make calendaring easier

• Outlook performance improved with cache mode and automatic file compressions

• Granular permissions with Outlook 2007 for sharing calendar details • Schedule Out of Office messages to turn on and off automatically

“When I told our executives that they could listen to their e-mail along with their voicemail messages within Exchange Server 2007, they were thrilled.” - Steve Gould, Network Administrator, APA 11 January 2007 | Page 48

Outlook Web Access Exchange 2000 versus Exchange 2007

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Operational Efficiency Exchange 2000 versus Exchange 2007 Exchange 2000 Deployment

• Configuring Outlook client requires end-users to know server information • Deploying server roles complex

Scalability

• Limited to 4 MB memory allocation • 4 Storage Groups, 20 Databases total across SG (Enterprise Edition)

Exchange 2007 • Auto-discovery of Outlook clients makes end-user set up easy • Server role architecture makes Exchange deployment easier • Exchange Business Process Analyzer (ExBPA), integrated with Exchange 2007, checks for configuration errors before installation

• • • •

Exchange on x64-bit technology can deliver up to a 75% reduction in required IOPS X64 supports larger mailbox size for server or more mailboxes per server X64-bit increases addressable memory above 4 GB limit Maximum of 50 Storage Groups, Max 50 Databases (Enterprise Edition)

Administrative Productivity

• Scripting of management tasks

• Exchange Management Shell provides a scripting command line shell for automating,

unavailable • Basic GUI

• Improvements in GUI and navigation in Exchange Management Console

Extensibility

• Limited API set

batching and reporting

• • • •

Web Services (XML and SOAP) API for LOB integration on any platform, any language Broad Standards support: SMTP, IMAP, POP, MIME, SIDF API unification (Outlook Object Model) .NET Framework support

“Out of all the Microsoft products I’ve ever installed, this was by far the easiest. It seemed like a lot of thought and effort had gone into the program — it was smooth, simple, and intuitive.” - Steve Gould, Network Administrator, APA

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Exchange System Manager Exchange 2000 versus Exchange 2007 Exchange 2000 Exchange 2007

11 January 2007 | Page 51

Exchange Management Console Exchange 2003 versus Exchange 2007 Exchange 2003 Exchange 2007

11 January 2007 | Page 52