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Eudora 5.0 Email Eudora Internet Suite 2.0 The Best Email Program for People Who Get Lots of Email Reviewer’s Guide
September 11, 2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
TABLE OF CONTENTS EUDORA 5.0 PRODUCT INTRODUCTION.............................................................................. 1 EUDORA USERS ............................................................................................................... 2 EUDORA 5.0 PRODUCT MODES ......................................................................................... 3 KEY SOFTWARE FEATURES .............................................................................................. 4 EUDORA SHARING PROTOCOL ................................................................................. 4 MOODWATCH .......................................................................................................... 6 EMAIL USAGE STATISTICS........................................................................................ 7 EUDORA INTERNET SUITE 2.0 ................................................................................... 8 EUDORA 5.0 PRODUCT ENHANCEMENTS ........................................................................... 9 SET UP TIPS .................................................................................................................. 10 SETTING UP A EUDORA SHARING PROTOCOL .......................................................... 10 SETTING UP EUDORA INTERNET SUITE 2.0 .............................................................. 11 SYSTEM REQUIREMENTS FOR EUDORA 5.0...................................................................... 13 SYSTEM REQUIREMENTS FOR EUDORA INTERNET SUITE 2.0 ............................................ 14 PRICING AND AVAILABILITY............................................................................................. 15 CONTACT INFORMATION ................................................................................................. 16
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA 5.0 PRODUCT INTRODUCTION Eudora 5.0 delivers a host of new features and benefits to users looking for a robust, full-featured email program. The new version enables family, friends and colleagues to share and sync files automatically on a peer-to-peer basis without the need for a server or IT support. An emotion-sensing feature gauges the content of incoming and outgoing emails and warns users as of potentially harsh or rude language. With Eudora 5.0, users can track their email usage statistics and use that information to understand and better manage growing message loads. QUALCOMM also offers Eudora Internet Suite 2.0, a suite of applications for Palm-based handheld devices that includes an integrated email client, an email conduit for syncing with the Windows desktop email application, and a TCP/IP, HTTP/HTML Web browser. New components include: •
Eudora Sharing Protocol (ESP)
•
MoodWatch
•
Email Usage Statistics
•
Eudora Internet Suite (EIS) 2.0
1
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA USERS Eudora 5.0 is designed for people who rely on email communication at work and at home. Users can select from three modes of Eudora email: Sponsored mode, Paid mode and Light mode. With millions of users worldwide, QUALCOMM continues to make significant Eudora product enhancements to simplify email management. Eudora’s popular email software is flexible enough to meet the needs of any user including: Large organizations — Email is critical to all phases of the communication cycle, including correspondence between teams within the company, document sharing and client communication. SOHO and small business users — Small office and home office users rely heavily on email and demand a powerful and convenient email communication solution for mixed platform environments. Individual consumers — Eudora offers a solution for individuals looking for a convenient and easy-to-use email program to enhance and ease communication with family, friends and colleagues. Eudora keeps people in touch regardless of their level of technical expertise.
2
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA 5.0 PRODUCT MODES Eudora 5.0 offers three user-selectable operating modes: Sponsored mode – Supported by advertising, the Sponsored mode provides the full-featured Eudora 5.0 desktop email client at no charge. The ad window resides in the lower left-hand corner of the user interface and displays unobtrusive, static, rotating ads. After a trial period, users are asked to complete a profile to continue using free Eudora 5.0 in Sponsored mode. Profile information enables QUALCOMM to serve ads into Eudora that better match users’ interests. QUALCOMM does not associate users’ names or email addresses with their profiles and will never share individual profile information with a third party, unless required to by law. Paid mode – Eudora in Paid mode is the full-featured Eudora email desktop client with no ads. Light mode – Eudora in Light mode is free, has fewer features and contains no ads.
3
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES Eudora 5.0’s new ESP feature makes sharing files (pictures, music, text and graphics documents, etc.) simple, easy and automatic: Eudora Sharing Protocol (ESP) ESP is an exclusive file management feature allowing multiple email users access to selected files in a virtual shared folder. ESP maintains local copies of the shared files on each ESP share group member’s computer and automatically syncs file updates, additions and removals. A set-up wizard allows users to quickly and easily create an ESP share group. Any file that can be sent as an attachment can be managed automatically by Eudora through the ESP feature purely on a peer-to-peer basis. This feature provides project collaboration capability required by small- to medium-sized businesses or geographically dispersed professional colleagues. Students, families and other social groups who desire or need a shared folder for access to photographs, music files, school projects, etc. also benefit from ESP.
4
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D)
Key features of ESP include: •
Automatic file sharing that doesn’t rely on a central server or IT support
•
Automatic syncing of shared files in the designated folders on all ESP group members’ computers
5
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D) MoodWatch MoodWatch monitors incoming and outgoing email for potentially rude, angry, dictatorial, demeaning or insulting language, and notifies the user. Based on rhetorical theories developed by David Kaufer, chairman of the Carnegie Mellon University English department, this feature compares phrases and words in email messages to those in a built-in “flaming dictionary.” (For an in-depth discussion of the concepts underlying this feature, see “Flaming: A White Paper” by David Kaufer in the “Press” section of the Eudora Web site at http://www.eudora.com/presskit/.) Eudora’s MoodWatch feature analyzes the language in messages and rates it graphically using one (mild) to three (most offensive) red chili peppers according to the level of potential harshness of the language. When MoodWatch detects no “heat,” it displays an ice cube.
Note: The feature is enabled by defaut and can be disabled by the user. Key features of MoodWatch include: •
An alert to the user when outgoing email contains potentially offensive language
•
A warning to indicate that an incoming email may contain harsh language
•
A visual ‘flame-level’ indicator that is conveniently located in the user interface
6
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D) Email Usage Statistics Eudora 5.0’s email usage stats feature offers users private, personal and interesting insight into the user’s day-to-day email activity. It tracks such things as the daily, weekly, monthly and yearly number of incoming and outgoing email, time spent in Eudora, most active time periods, etc. This quantitative information helps users better understand how they use email as they seek to manage their ever-increasing volume of email effectively.
Key features of Email Usage Statistics include: •
Graphic and textual displays of users’ email usage rates, activity patterns and history
•
User choice to track email received into all mailboxes or only the Inbox (IMAP only)
7
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D) Eudora Internet Suite (EIS) 2.0 – EIS 2.0 can be downloaded at www.eudora.com/internetsuite. EIS is a bundle of three applications, which delivers a one-stop solution for managing incoming and outgoing email, and browsing the Web from any Palm OS-based handheld device. The Eudora email client in EIS 2.0 enables users to access multiple email accounts and uses the same mail server as the desktop email. EudoraWeb, the browser in EIS 2.0, is an Internet standard TCP/IP, HTTP/HTML browser that can access virtually any site – no proxy server is required. Eudora in EIS provides a powerful email management interface with desktop-level features. The software also supports multiple POP/SMTP email accounts that Windows users can access via HotSync, wireless or wired modem. EudoraWeb and Eudora email are integrated so that a click on a URL in an email message to go to a Web site and a click on a mail-to on a Web page will open a new message window in Eudora. Eudora for the Palm Computing Platform - Enables users to send and receive email from a Palm OS-based device Eudora Mail Conduit - Users can synchronize their Windows desktop email with a Palm OS-based device. The conduit allows the user to manage the amount of email stored on and transferred to the Palm OS device EudoraWeb browser for the Palm Computing Platform - Allows users access to almost any destination on the Internet with the TCP/IP and HTTP/HTML compliant EudoraWeb browser – no proxy server is required Users can operate EIS in one of three ways: unregistered, registered and unlimited sync. Unregistered and registered use is free and syncs only with desktop Eudora in versions 4.3.2 and higher in Paid or Sponsored modes. Unlimited sync costs $29.95 and is compatible with other common desktop email programs. Key features of EIS 2.0 include: •
Multiple email account management via HotSync or wireless connection
•
Multiple signature options
•
The ability to perform an action on multiple messages simultaneously
•
Multiple message sort options
•
Beaming of email messages and browser bookmarks
8
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA 5.0 PRODUCT ENHANCEMENTS WINDOWS Import •
Import from Microsoft Outlook 98/2000 and Outlook Express 4.0/5.0, Netscape Messenger 4.73 and 6.0 beta
Address book •
Redesigned address book that better organizes contact information, including fields for: split first and last names, multiple phone numbers, two postal addresses, two URLs, notes
Signatures •
Editable signatures in the message composition window
MACINTOSH Import •
Import of Microsoft Outlook Express 4.0/5.0 and Claris Emailer 2.0.
Address book •
Redesigned address book that better organizes contact information, including fields for: split first and last names, multiple phone numbers, two postal addresses, two URLs, notes
AppleScript •
Script menu allows execution of AppleScripts from within Eudora
9
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SET UP TIPS SETTING UP A EUDORA SHARING PROTOCOL (ESP) SHARE GROUP ESP’s set-up wizard simplifies the creation of an ESP share group. While ESP allows the user to customize certain setup options, the following discussion focuses on share group setup using the ESP setup wizard: 1. Create an ESP share group. In the Eudora 5.0 interface, choose ESP Groups from the Tools menu. Click New. ESP defaults to “create a brand new share group”. Click Next. The next dialog box prompts the user to name the share group. Enter the name in the space provided and click Next. A Share Group Description box appears. Enter a description of the group in the field and click Next. The user will receive a Share Group Mailbox dialog box to indicate the location to store messages related to this group. Edit or select the suggested name and click Next. The user then chooses where to store the shared file on the computer in the Share Group Folder dialog box. Either choose an existing folder in the space provided or edit/select the ESP suggestion and click Next. If the user has multiple email accounts, the wizard will then prompt them to indicate the personality (account) to use for group messages. When the Success dialog box appears, click Finish. 2. Invite share group members. In the Eudora 5.0 interface, choose ESP Groups from the Tools menu. The ESP Groups window appears. From the list in the lefthand column, click on the group name to which members will be invited. Click the Invite button. The Share Group Role Settings dialog box appears. Select the level of tasks that each invitee will be allowed to perform. With Full Membership, the invitee can send and receive updates to shared files. A Broadcasting Member can update the files, but receives no updates while a Receiving Member never updates, but receives incoming updates to shared files. ESP defaults to No Preference. The bottom half of the dialog box prompts the user to indicate whether group members will receive notifications before their shared folder receives updates. The box is checked by default. Click OK. An email message window will open and it contains all the information about the share group. Edits can be made to the email content. Enter addresses of invitees in the To field and click Send. 3. Joining an ESP group. Upon receipt of an email message with an invitation to join the group, click the ESP invitation icon. The Join ESP Share Group dialog box appears. To join the group, click Join. Information contained in the attachment creates a group entry in the invitee’s Groups window and prompts the invitee to specify a group folder and mailbox through the New Group wizard. Follow the prompts in the New Group wizard. ESP creates an RSVP message confirming the invitee’s acceptance and forwards it to existing group members.
10
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SETTING UP EUDORA INTERNET SUITE 2.0 Important: Before installing any new software on a Palm device, run a HotSync operation 1. Download EIS 2.0 from www.eudora.com/internetsuite and save the file eis_2.0.exe to the desktop 2. The Eudora Internet Suite installer should start automatically. If it doesn’t, double click eis_2.0.exe 3. Follow instructions on the screen 4. Note: Eudora Mail Conduit installation is optional. To set the mail conduit in the synchronization mode from the desktop, do the following: •
If the HotSync Manager is active on the taskbar, click it. If the HotSync icon does not appear on the taskbar, open the Start menu, choose Programs and then choose Palm Desktop device software. Choose HotSync Manager. The HotSync icon will then appear on the taskbar
•
Click the HotSync icon. The HotSync menu appears
•
From the HotSync menu, choose Custom. The Custom dialog appears
•
In the Custom dialog, select Eudora Mail and click Change. The Eudora Mail configuration dialog appears
•
Note: Windows Palm desktop users can access the Eudora Mail Configuration dialog by selecting HotSync, then Custom. Eudora users can access the HotSync conduit from the EIS icon on the toolbar of desktop Eudora.
11
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SETTING UP EUDORA INTERNET SUITE 2.0 (CONT’D) •
Select Sync with (as shown below)
5. Select the desktop email client from the drop-down list. Qualcomm Eudora is listed by default. MAPI needs to be enabled in Eudora (Tools, Options, MAPI, set to Always). Note: If testing with desktop email client other than Eudora, that client must support MAPI. 6. In the bottom half of the screen, select the number of characters to download per message from the drop-down list next to Download First_Characters 7. The last option on the window is Filter_Most Recent Messages. Select the number of messages to filter during synchronization using the drop-down list. By limiting the number of messages filtered, users can limit the number of messages copied to the Palm OS device. This process is especially useful if users have a large number of messages in the desktop inbox 8. By selecting Deletion of Mail on Palm Eudora causes deletion on desktop, email messages are also deleted from the desktop computers email inbox during synchronization after deleting mail and emptying trash from Eudora for the Palm OS. This selection is turned off by default 9. When finished, click OK
12
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SYSTEM REQUIREMENTS FOR EUDORA 5.0 PC •
IBM PC or compatible
•
Microsoft Windows 95/98/Me or Windows NT 4.0/2000 operating system or above
•
Mail account with an Internet service provider
•
Access to mail account via a modem or Internet-style network connection
MAC •
Macintosh with a PowerPC processor
•
Macintosh operating system 8.1 or above
•
Mail account with an Internet service provider
•
Access to mail account via a modem or Internet-style network connection
13
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SYSTEM REQUIREMENTS FOR EUDORA INTERNET SUITE 2.0 •
A Palm device with 450 KB RAM free and either a wireless or wired modem; - or -
•
A data-capable mobile phone with a cable connection to a Palm OS device (Palm OS 3.3 or higher when using I.R.); - and -
•
Dial-up access to an Internet service provider that supports TCP/IP
Note: The Palm VII offers a proxy server and proprietary email service. EIS 2.0 will work on the Palm VII under the system requirements outlined above, but it will not work with the Palm VII’s proprietary service.
14
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
PRICING AND AVAILABILITY Eudora 5.0 is now available commercially in Sponsored, Paid and Light modes as an electronic download from www.eudora.com as well as other online sites, and at retail stores. By default, the download will install in the Sponsored mode. The user may choose either of the other modes from the Payment & Registration dialog, selected from the Help menu. Pricing is as follows: •
Sponsored mode - Free
•
Paid mode - Free for users who purchased Eudora 4.3.x
•
Paid mode - $29.95 for users who purchased Eudora Pro 4.0-4.2.x
•
Paid mode - $49.95 (less $10 rebate in the U.S. and Canada)
•
Light mode - Free
15
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
CONTACT INFORMATION For assistance with any problems regarding Eudora 5.0, online technical support is available 24 hours a day, 7 days a week. To access technical support, go to http://www.eudora.com and click on “Support” in the header bar. For press inquiries only, contact: Valerie Enes Porter Novelli Convergence Group for Eudora Products [email protected] 408-571-2321
Note: QUALCOMM is not liable for technical or editorial errors and/or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing or use of this material. The information provided herein is subject to change without notice.
16
2000 QUALCOMM Incorporated
Eudora 5.0 Email Eudora Internet Suite 2.0 The Best Email Program for People Who Get Lots of Email Reviewer’s Guide
September 11, 2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
TABLE OF CONTENTS EUDORA 5.0 PRODUCT INTRODUCTION.............................................................................. 1 EUDORA USERS ............................................................................................................... 2 EUDORA 5.0 PRODUCT MODES ......................................................................................... 3 KEY SOFTWARE FEATURES .............................................................................................. 4 EUDORA SHARING PROTOCOL ................................................................................. 4 MOODWATCH .......................................................................................................... 6 EMAIL USAGE STATISTICS........................................................................................ 7 EUDORA INTERNET SUITE 2.0 ................................................................................... 8 EUDORA 5.0 PRODUCT ENHANCEMENTS ........................................................................... 9 SET UP TIPS .................................................................................................................. 10 SETTING UP A EUDORA SHARING PROTOCOL .......................................................... 10 SETTING UP EUDORA INTERNET SUITE 2.0 .............................................................. 11 SYSTEM REQUIREMENTS FOR EUDORA 5.0...................................................................... 13 SYSTEM REQUIREMENTS FOR EUDORA INTERNET SUITE 2.0 ............................................ 14 PRICING AND AVAILABILITY............................................................................................. 15 CONTACT INFORMATION ................................................................................................. 16
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA 5.0 PRODUCT INTRODUCTION Eudora 5.0 delivers a host of new features and benefits to users looking for a robust, full-featured email program. The new version enables family, friends and colleagues to share and sync files automatically on a peer-to-peer basis without the need for a server or IT support. An emotion-sensing feature gauges the content of incoming and outgoing emails and warns users as of potentially harsh or rude language. With Eudora 5.0, users can track their email usage statistics and use that information to understand and better manage growing message loads. QUALCOMM also offers Eudora Internet Suite 2.0, a suite of applications for Palm-based handheld devices that includes an integrated email client, an email conduit for syncing with the Windows desktop email application, and a TCP/IP, HTTP/HTML Web browser. New components include: •
Eudora Sharing Protocol (ESP)
•
MoodWatch
•
Email Usage Statistics
•
Eudora Internet Suite (EIS) 2.0
1
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA USERS Eudora 5.0 is designed for people who rely on email communication at work and at home. Users can select from three modes of Eudora email: Sponsored mode, Paid mode and Light mode. With millions of users worldwide, QUALCOMM continues to make significant Eudora product enhancements to simplify email management. Eudora’s popular email software is flexible enough to meet the needs of any user including: Large organizations — Email is critical to all phases of the communication cycle, including correspondence between teams within the company, document sharing and client communication. SOHO and small business users — Small office and home office users rely heavily on email and demand a powerful and convenient email communication solution for mixed platform environments. Individual consumers — Eudora offers a solution for individuals looking for a convenient and easy-to-use email program to enhance and ease communication with family, friends and colleagues. Eudora keeps people in touch regardless of their level of technical expertise.
2
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA 5.0 PRODUCT MODES Eudora 5.0 offers three user-selectable operating modes: Sponsored mode – Supported by advertising, the Sponsored mode provides the full-featured Eudora 5.0 desktop email client at no charge. The ad window resides in the lower left-hand corner of the user interface and displays unobtrusive, static, rotating ads. After a trial period, users are asked to complete a profile to continue using free Eudora 5.0 in Sponsored mode. Profile information enables QUALCOMM to serve ads into Eudora that better match users’ interests. QUALCOMM does not associate users’ names or email addresses with their profiles and will never share individual profile information with a third party, unless required to by law. Paid mode – Eudora in Paid mode is the full-featured Eudora email desktop client with no ads. Light mode – Eudora in Light mode is free, has fewer features and contains no ads.
3
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES Eudora 5.0’s new ESP feature makes sharing files (pictures, music, text and graphics documents, etc.) simple, easy and automatic: Eudora Sharing Protocol (ESP) ESP is an exclusive file management feature allowing multiple email users access to selected files in a virtual shared folder. ESP maintains local copies of the shared files on each ESP share group member’s computer and automatically syncs file updates, additions and removals. A set-up wizard allows users to quickly and easily create an ESP share group. Any file that can be sent as an attachment can be managed automatically by Eudora through the ESP feature purely on a peer-to-peer basis. This feature provides project collaboration capability required by small- to medium-sized businesses or geographically dispersed professional colleagues. Students, families and other social groups who desire or need a shared folder for access to photographs, music files, school projects, etc. also benefit from ESP.
4
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D)
Key features of ESP include: •
Automatic file sharing that doesn’t rely on a central server or IT support
•
Automatic syncing of shared files in the designated folders on all ESP group members’ computers
5
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D) MoodWatch MoodWatch monitors incoming and outgoing email for potentially rude, angry, dictatorial, demeaning or insulting language, and notifies the user. Based on rhetorical theories developed by David Kaufer, chairman of the Carnegie Mellon University English department, this feature compares phrases and words in email messages to those in a built-in “flaming dictionary.” (For an in-depth discussion of the concepts underlying this feature, see “Flaming: A White Paper” by David Kaufer in the “Press” section of the Eudora Web site at http://www.eudora.com/presskit/.) Eudora’s MoodWatch feature analyzes the language in messages and rates it graphically using one (mild) to three (most offensive) red chili peppers according to the level of potential harshness of the language. When MoodWatch detects no “heat,” it displays an ice cube.
Note: The feature is enabled by defaut and can be disabled by the user. Key features of MoodWatch include: •
An alert to the user when outgoing email contains potentially offensive language
•
A warning to indicate that an incoming email may contain harsh language
•
A visual ‘flame-level’ indicator that is conveniently located in the user interface
6
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D) Email Usage Statistics Eudora 5.0’s email usage stats feature offers users private, personal and interesting insight into the user’s day-to-day email activity. It tracks such things as the daily, weekly, monthly and yearly number of incoming and outgoing email, time spent in Eudora, most active time periods, etc. This quantitative information helps users better understand how they use email as they seek to manage their ever-increasing volume of email effectively.
Key features of Email Usage Statistics include: •
Graphic and textual displays of users’ email usage rates, activity patterns and history
•
User choice to track email received into all mailboxes or only the Inbox (IMAP only)
7
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
KEY SOFTWARE FEATURES (CONT’D) Eudora Internet Suite (EIS) 2.0 – EIS 2.0 can be downloaded at www.eudora.com/internetsuite. EIS is a bundle of three applications, which delivers a one-stop solution for managing incoming and outgoing email, and browsing the Web from any Palm OS-based handheld device. The Eudora email client in EIS 2.0 enables users to access multiple email accounts and uses the same mail server as the desktop email. EudoraWeb, the browser in EIS 2.0, is an Internet standard TCP/IP, HTTP/HTML browser that can access virtually any site – no proxy server is required. Eudora in EIS provides a powerful email management interface with desktop-level features. The software also supports multiple POP/SMTP email accounts that Windows users can access via HotSync, wireless or wired modem. EudoraWeb and Eudora email are integrated so that a click on a URL in an email message to go to a Web site and a click on a mail-to on a Web page will open a new message window in Eudora. Eudora for the Palm Computing Platform - Enables users to send and receive email from a Palm OS-based device Eudora Mail Conduit - Users can synchronize their Windows desktop email with a Palm OS-based device. The conduit allows the user to manage the amount of email stored on and transferred to the Palm OS device EudoraWeb browser for the Palm Computing Platform - Allows users access to almost any destination on the Internet with the TCP/IP and HTTP/HTML compliant EudoraWeb browser – no proxy server is required Users can operate EIS in one of three ways: unregistered, registered and unlimited sync. Unregistered and registered use is free and syncs only with desktop Eudora in versions 4.3.2 and higher in Paid or Sponsored modes. Unlimited sync costs $29.95 and is compatible with other common desktop email programs. Key features of EIS 2.0 include: •
Multiple email account management via HotSync or wireless connection
•
Multiple signature options
•
The ability to perform an action on multiple messages simultaneously
•
Multiple message sort options
•
Beaming of email messages and browser bookmarks
8
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
EUDORA 5.0 PRODUCT ENHANCEMENTS WINDOWS Import •
Import from Microsoft Outlook 98/2000 and Outlook Express 4.0/5.0, Netscape Messenger 4.73 and 6.0 beta
Address book •
Redesigned address book that better organizes contact information, including fields for: split first and last names, multiple phone numbers, two postal addresses, two URLs, notes
Signatures •
Editable signatures in the message composition window
MACINTOSH Import •
Import of Microsoft Outlook Express 4.0/5.0 and Claris Emailer 2.0.
Address book •
Redesigned address book that better organizes contact information, including fields for: split first and last names, multiple phone numbers, two postal addresses, two URLs, notes
AppleScript •
Script menu allows execution of AppleScripts from within Eudora
9
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SET UP TIPS SETTING UP A EUDORA SHARING PROTOCOL (ESP) SHARE GROUP ESP’s set-up wizard simplifies the creation of an ESP share group. While ESP allows the user to customize certain setup options, the following discussion focuses on share group setup using the ESP setup wizard: 1. Create an ESP share group. In the Eudora 5.0 interface, choose ESP Groups from the Tools menu. Click New. ESP defaults to “create a brand new share group”. Click Next. The next dialog box prompts the user to name the share group. Enter the name in the space provided and click Next. A Share Group Description box appears. Enter a description of the group in the field and click Next. The user will receive a Share Group Mailbox dialog box to indicate the location to store messages related to this group. Edit or select the suggested name and click Next. The user then chooses where to store the shared file on the computer in the Share Group Folder dialog box. Either choose an existing folder in the space provided or edit/select the ESP suggestion and click Next. If the user has multiple email accounts, the wizard will then prompt them to indicate the personality (account) to use for group messages. When the Success dialog box appears, click Finish. 2. Invite share group members. In the Eudora 5.0 interface, choose ESP Groups from the Tools menu. The ESP Groups window appears. From the list in the lefthand column, click on the group name to which members will be invited. Click the Invite button. The Share Group Role Settings dialog box appears. Select the level of tasks that each invitee will be allowed to perform. With Full Membership, the invitee can send and receive updates to shared files. A Broadcasting Member can update the files, but receives no updates while a Receiving Member never updates, but receives incoming updates to shared files. ESP defaults to No Preference. The bottom half of the dialog box prompts the user to indicate whether group members will receive notifications before their shared folder receives updates. The box is checked by default. Click OK. An email message window will open and it contains all the information about the share group. Edits can be made to the email content. Enter addresses of invitees in the To field and click Send. 3. Joining an ESP group. Upon receipt of an email message with an invitation to join the group, click the ESP invitation icon. The Join ESP Share Group dialog box appears. To join the group, click Join. Information contained in the attachment creates a group entry in the invitee’s Groups window and prompts the invitee to specify a group folder and mailbox through the New Group wizard. Follow the prompts in the New Group wizard. ESP creates an RSVP message confirming the invitee’s acceptance and forwards it to existing group members.
10
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SETTING UP EUDORA INTERNET SUITE 2.0 Important: Before installing any new software on a Palm device, run a HotSync operation 1. Download EIS 2.0 from www.eudora.com/internetsuite and save the file eis_2.0.exe to the desktop 2. The Eudora Internet Suite installer should start automatically. If it doesn’t, double click eis_2.0.exe 3. Follow instructions on the screen 4. Note: Eudora Mail Conduit installation is optional. To set the mail conduit in the synchronization mode from the desktop, do the following: •
If the HotSync Manager is active on the taskbar, click it. If the HotSync icon does not appear on the taskbar, open the Start menu, choose Programs and then choose Palm Desktop device software. Choose HotSync Manager. The HotSync icon will then appear on the taskbar
•
Click the HotSync icon. The HotSync menu appears
•
From the HotSync menu, choose Custom. The Custom dialog appears
•
In the Custom dialog, select Eudora Mail and click Change. The Eudora Mail configuration dialog appears
•
Note: Windows Palm desktop users can access the Eudora Mail Configuration dialog by selecting HotSync, then Custom. Eudora users can access the HotSync conduit from the EIS icon on the toolbar of desktop Eudora.
11
2000 QUALCOMM Incorporated
Eudora Reviewer’s Guide
SETTING UP EUDORA INTERNET SUITE 2.0 (CONT’D) •
Select Sync with (as shown below)
5. Select the desktop email client from the drop-down list. Qualcomm Eudora is listed by default. MAPI needs to be enabled in Eudora (Tools, Options, MAPI, set to Always). Note: If testing with desktop email client other than Eudora, that client must support MAPI. 6. In the bottom half of the screen, select the number of characters to download per message from the drop-down list next to Download First_Characters 7. The last option on the window is Filter_Most Recent Messages. Select the number of messages to filter during synchronization using the drop-down list. By limiting the number of messages filtered, users can limit the number of messages copied to the Palm OS device. This process is especially useful if users have a large number of messages in the desktop inbox 8. By selecting Deletion of Mail on Palm Eudora causes deletion on desktop, email messages are also deleted from the desktop computers email inbox during synchronization after deleting mail and emptying trash from Eudora for the Palm OS. This selection is turned off by default 9. When finished, click OK
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Eudora Reviewer’s Guide
SYSTEM REQUIREMENTS FOR EUDORA 5.0 PC •
IBM PC or compatible
•
Microsoft Windows 95/98/Me or Windows NT 4.0/2000 operating system or above
•
Mail account with an Internet service provider
•
Access to mail account via a modem or Internet-style network connection
MAC •
Macintosh with a PowerPC processor
•
Macintosh operating system 8.1 or above
•
Mail account with an Internet service provider
•
Access to mail account via a modem or Internet-style network connection
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Eudora Reviewer’s Guide
SYSTEM REQUIREMENTS FOR EUDORA INTERNET SUITE 2.0 •
A Palm device with 450 KB RAM free and either a wireless or wired modem; - or -
•
A data-capable mobile phone with a cable connection to a Palm OS device (Palm OS 3.3 or higher when using I.R.); - and -
•
Dial-up access to an Internet service provider that supports TCP/IP
Note: The Palm VII offers a proxy server and proprietary email service. EIS 2.0 will work on the Palm VII under the system requirements outlined above, but it will not work with the Palm VII’s proprietary service.
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Eudora Reviewer’s Guide
PRICING AND AVAILABILITY Eudora 5.0 is now available commercially in Sponsored, Paid and Light modes as an electronic download from www.eudora.com as well as other online sites, and at retail stores. By default, the download will install in the Sponsored mode. The user may choose either of the other modes from the Payment & Registration dialog, selected from the Help menu. Pricing is as follows: •
Sponsored mode - Free
•
Paid mode - Free for users who purchased Eudora 4.3.x
•
Paid mode - $29.95 for users who purchased Eudora Pro 4.0-4.2.x
•
Paid mode - $49.95 (less $10 rebate in the U.S. and Canada)
•
Light mode - Free
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Eudora Reviewer’s Guide
CONTACT INFORMATION For assistance with any problems regarding Eudora 5.0, online technical support is available 24 hours a day, 7 days a week. To access technical support, go to http://www.eudora.com and click on “Support” in the header bar. For press inquiries only, contact: Valerie Enes Porter Novelli Convergence Group for Eudora Products [email protected] 408-571-2321
Note: QUALCOMM is not liable for technical or editorial errors and/or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing or use of this material. The information provided herein is subject to change without notice.
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2000 QUALCOMM Incorporated
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