Erecruitment
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Case Study e Recruitment Services RECRUITMENT IN CORPORATIONS Public sector recruitment processing is an extremely sensitive and confidential work involving thousands of eager applicants waiting to fill up a few available posts. There are various reservations under various quota and category as per the prevailing Government rules. These criteria need to be strictly adhered to at the same time ensuring a fully transparent system. Despite these stringent criteria the vacancies need to be filled up in the shortest time frame by identifying and reaching out to the best talents in the country THE CHALLENGES •
To complement, but not replace, the traditional paper-based system.
•
To demonstrate their commitment to total transparency as per the recruitment policies
•
To widen their pool of applicants
CMC’S SOLUTION Pre Test – Automation: Online web portal, which enables applications to register online. Applicants can browse through the eligibility/ reservation and availability of posts and apply accordingly. They are immediately intimated on their application status as to whether they are eligible for the written test and thereby save the manual scrutiny and postal reply delays. The hall ticket availability is intimated via email and the applicant is allowed to download the same. Various statistical details (number of applicants under each post/category) are available online for the management to take decisions on the fly for any extension of application dates/ announcement of test dates at various location etc. Although e-recruitment can help to widen access to vacancies to under-represented groups, it can exclude people who have no access to the Internet. CMC has specially designed application forms, which are “ICR readable” (Intelligent Character Recognition) where the applicant fills up in capital letters in specified boxes in the form. This enables CMC to capture the applicant’s data
using high speed scanners and applying ICR technology with minimum manual intervention (to the tune of 5% in the case of numeric fields) and apply the various criteria for processing the same for a written test. The images of the application forms are also archived in this process. Scanning also enables the applicant’s photograph, signature and his personnel data to be printed in his admit card in exactly the way he had filled it up. TEST CONDUCTION AND EVALUATION AUTOMATION
CMC plans the test conduction right from booking of the various venues and preparing the Question bank in a totally secure and confidential manner as per the skills required for the particular post. The test is supervised and conducted at various test venues systematically by the help of trained invigilators and with external observers to ensure transparency CMC plans the entire test CMC has the options for both online test conduction as well as OMR based written test evaluation. (Optical Mark Reader). There are designated centers for online test conduction where the candidate can walk in and take the test. The applicant is informed of the test results immediately. In the paper test method- the applicant fills up his application as well as writes the objective type test by choosing the appropriate answers by darkening the options available on the
OMR sheet. Posttest the answer papers are consolidated and packed and sealed to be securely transported to the evaluation centres.
BENEFITS OF E RECRUITMENT The main focus of the efficiency agenda is better use of resources rather than expense reductions alone. The introduction of e-recruitment may be an opportunity to use the saved recruitment resources to create a higher impact.
planning. Less HR staff time spent on basic recruitment tasks •
Lower vacancy rates
•
Completely transparent and fool proof system with minimal manual intervention Easy handling of huge volume of data & maintenance of confidentiality
•
Final master database handed over along with an archival of the images for future reference.
EFFICIENCY GAINS FOR THE HR DEPT: •
The sheet is then automatically scanned using high-speed scanners under strict security. Accuracy is extremely high for an OMR based scanning system. POST TEST AUTOMATION: The test results are hosted on the web so that each applicant can view his results and his relative ranking. Depending on the overall results the management can easily fix the various cut-offs for the next phase – interviews/ medical tests/ Group discussions etc depending on the departments recruitment criteria. The interview call letters are also downloadable via the web by the applicant. He is intimated the venue so that he can plan his travel. The final merit list of selected candidates depending on various recruitment criteria is derived and the place of posting is an option, which the applicant is allowed to choose depending on his order of merit. Thus the entire system is fully transparent and merit based.
•
•
Drastic reduction in overall cycle time for recruitment from inviting applications to recruitment. Reduction in the time for data entry and processing the raw data. Reduction in time from the traditional manual communication modes to the web based automation. Huge saving in printing and postage costs Economies of scale in advertising spend Reduced advertising spend from fewer and smaller adverts. Reduced need for advertising in the local dailies
•
Saving in storage space for receiving applications and scrutiny
•
Reduced spending on temporary manpower for manual sorting / scrutiny
•
Easier Reach through the web
•
HR staff carrying out higher value activities, for example workforce
BENEFITS TO THE APPLICANT: • 24/7 access via the Internet with support available through local libraries at no cost to the applicant •
Online status update in the website. Online redressal of queries No need to contact departments in person/phone.
•
Application packs and job details are available online and job applications can be submitted online, thereby enabling a process that is not dependent on postal systems.
Various departments/public sectors across India have used the services of CMC and acknowledged our quality of service. For confidentiality reasons the names of the client organizations are not included in this document.
To complement, but not replace, the traditional paper-based system.
•
To demonstrate their commitment to total transparency as per the recruitment policies
•
To widen their pool of applicants
CMC’S SOLUTION Pre Test – Automation: Online web portal, which enables applications to register online. Applicants can browse through the eligibility/ reservation and availability of posts and apply accordingly. They are immediately intimated on their application status as to whether they are eligible for the written test and thereby save the manual scrutiny and postal reply delays. The hall ticket availability is intimated via email and the applicant is allowed to download the same. Various statistical details (number of applicants under each post/category) are available online for the management to take decisions on the fly for any extension of application dates/ announcement of test dates at various location etc. Although e-recruitment can help to widen access to vacancies to under-represented groups, it can exclude people who have no access to the Internet. CMC has specially designed application forms, which are “ICR readable” (Intelligent Character Recognition) where the applicant fills up in capital letters in specified boxes in the form. This enables CMC to capture the applicant’s data
using high speed scanners and applying ICR technology with minimum manual intervention (to the tune of 5% in the case of numeric fields) and apply the various criteria for processing the same for a written test. The images of the application forms are also archived in this process. Scanning also enables the applicant’s photograph, signature and his personnel data to be printed in his admit card in exactly the way he had filled it up. TEST CONDUCTION AND EVALUATION AUTOMATION
CMC plans the test conduction right from booking of the various venues and preparing the Question bank in a totally secure and confidential manner as per the skills required for the particular post. The test is supervised and conducted at various test venues systematically by the help of trained invigilators and with external observers to ensure transparency CMC plans the entire test CMC has the options for both online test conduction as well as OMR based written test evaluation. (Optical Mark Reader). There are designated centers for online test conduction where the candidate can walk in and take the test. The applicant is informed of the test results immediately. In the paper test method- the applicant fills up his application as well as writes the objective type test by choosing the appropriate answers by darkening the options available on the
OMR sheet. Posttest the answer papers are consolidated and packed and sealed to be securely transported to the evaluation centres.
BENEFITS OF E RECRUITMENT The main focus of the efficiency agenda is better use of resources rather than expense reductions alone. The introduction of e-recruitment may be an opportunity to use the saved recruitment resources to create a higher impact.
planning. Less HR staff time spent on basic recruitment tasks •
Lower vacancy rates
•
Completely transparent and fool proof system with minimal manual intervention Easy handling of huge volume of data & maintenance of confidentiality
•
Final master database handed over along with an archival of the images for future reference.
EFFICIENCY GAINS FOR THE HR DEPT: •
The sheet is then automatically scanned using high-speed scanners under strict security. Accuracy is extremely high for an OMR based scanning system. POST TEST AUTOMATION: The test results are hosted on the web so that each applicant can view his results and his relative ranking. Depending on the overall results the management can easily fix the various cut-offs for the next phase – interviews/ medical tests/ Group discussions etc depending on the departments recruitment criteria. The interview call letters are also downloadable via the web by the applicant. He is intimated the venue so that he can plan his travel. The final merit list of selected candidates depending on various recruitment criteria is derived and the place of posting is an option, which the applicant is allowed to choose depending on his order of merit. Thus the entire system is fully transparent and merit based.
•
•
Drastic reduction in overall cycle time for recruitment from inviting applications to recruitment. Reduction in the time for data entry and processing the raw data. Reduction in time from the traditional manual communication modes to the web based automation. Huge saving in printing and postage costs Economies of scale in advertising spend Reduced advertising spend from fewer and smaller adverts. Reduced need for advertising in the local dailies
•
Saving in storage space for receiving applications and scrutiny
•
Reduced spending on temporary manpower for manual sorting / scrutiny
•
Easier Reach through the web
•
HR staff carrying out higher value activities, for example workforce
BENEFITS TO THE APPLICANT: • 24/7 access via the Internet with support available through local libraries at no cost to the applicant •
Online status update in the website. Online redressal of queries No need to contact departments in person/phone.
•
Application packs and job details are available online and job applications can be submitted online, thereby enabling a process that is not dependent on postal systems.
Various departments/public sectors across India have used the services of CMC and acknowledged our quality of service. For confidentiality reasons the names of the client organizations are not included in this document.
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