Eportfolio Resume 20190325

J ODIE V. B ARRERA

[email protected]

OBJECTIVE Obtain a challenging leadership position applying creative problem solving, training, project management and analysis skills with a growing company to achieve optimum utilization of its resources and maximum profits

PROFILE Professional with 10+ years’ experience in supply chain management, project management/analysis, program implementation, training. Skills in reporting, policies/procedures, data collection/analysis, evaluating performance metrics and compliance. Experience directing complex projects from concept to implementation in healthcare. History of collaborating with IT to advance organization's strategic goals. Track record implementing databases statewide and partnering with national leaders. Experience organizing project tasks, structures information collection activities and set time lines for completion of required tasks. Ability to collaborate with line staff, business partners and managers on strategic initiatives. Demonstrated ability to multi-task, work independently and on teams. Known for results-orientation, time management, meeting deadlines. Recognized team leader. Experience in training (software, policies/procedures) 1-1 and in groups, supervising teams of <10 and coaching 1-1 for performance improvement and establishing career goals. History of evaluating staff on departmental policy/procedure, workflow, reporting processes, customer service. Technical skills include: 

MS Excel

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MS Word

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Lotus Notes

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MACROS

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MS PowerPoint

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MS Project

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MS Outlook

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Rx Claim

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UAT

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Bilingual

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MS Visio

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MS Access

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AS400

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MOD

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Material Management System

PROFESSIONAL HISTORY Kaiser Permanente, Pasadena, CA Largest US not-for-profit HMO, serving 10.6M members in 8 states and District of Columbia

2013 – Present

Project Manager I, Medical Imaging Technology and Informatics (SCPMG), 2013 – Responsible for developing project plans and setting strategic direction of projects. Execute imaging application implementation by collecting and analyzing data, maintaining project plans and supporting materials. Inventory and equipment management, organize meetings and develop operational workflow. Provide functional workflow training for physicians, technologists, and other clinical and operational staff through pre-deployment, go-live, and maintenance phases of the system life cycle. Provide application support to end users, including application functionality and configuration, user management, data correction, application upgrades and problem solving. Provide staff leadership to multi-disciplinary teams. Establishes team membership and negotiates time commitments and resource allocation. Provide operational support to MITI back-office activities including inventory maintenance, timekeeping, procurement tracking. Report to Manager, Medical Imaging Technology and Informatics. 5701 Katella Ave, Cypress, CA United HealthCare Group Services Inc.

2012 – 2013

Pharmacy Quality Review Analyst, 2012 – 2013 Responsible for daily operations of quality review of new and changed benefit plan set-up for accuracy. Reviewed completed projects for accurate implementation based on projects requests received. Performed test claims (as applicable) and documented results to ensure requests were completed accurately. Responsible in documenting results to ensure requests were completed accurately in the system Assess and communicate financial impact of the errors identified to Benefit Operations Management (BOM) (if applicable).

J o d i e V . Ba r r e r a , P a g e 2 o f 2

Responsible for solutions to mitigate/fix the errors noted and reviewed them with affected parties for an agreed upon approach, as appropriate. Documented work performed and audit results based on predetermined standards and guidelines. Coordinated and performed complex administrative tasks. Responsible for developing and administering reports and providing analytical review. MOD Testing-Periodically, approximately every other month, performed software enhancements and modifications known as MOD’s are created, programmed and delivered by Catamaran. Responsible for testing in the UAT environment. Reported to Project Manager.

2007 – 2012

777 East Colorado Blvd, Pasadena, CA Target Inc. Pharmacy Department

Pharmacy Technician Team/Lead, 2007 – 2012 Supervised and lead several pharmacy technicians on daily operations. Monitored quality metrics to drive continuous improvements. Responsible for providing training skills to new and existing fellow pharmacy technicians. Provided timely, accurate trend data analysis report to management. Accurately and efficiently preparing prescription orders. Verifying prescription information and dosage. Responsible for entering patient and order information into the pharmacy system. Responsible for processing and submitting insurance claims. Provided quality customer service to patients and other healthcare providers. Provided confidence in supporting the pharmacist in a commercial setting. Responsible for knowing the composition and interaction commonly -prescribed drugs, as well as their effects on a patient’s body. Knowledgeable in interpreting prescriptions, count medications, and work with customers to meet their medication needs. Provided great organizational skills and detail orientated. Reported to Pharmacists.

EDUCATION/PROFESSIONAL AFFILIATIONS Bachelor of Science in Public Health, California State University of Los Angeles, CA State Board of Pharmacy Licensed Technician, CA

2011 Active

 Member Nationally Certified Pharmacy Technician, CA

2005

 Member National CPR Foundation, CA  Member

2005

PROFESSIONAL DEVELOPMENT Kaiser Permanente Learning Works, Pasadena, CA 

Conflict Resolution

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Interview and Selection Skills

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Effective Delegation

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Critical Thinking

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Assertive Communication

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HIPPA Training and Certification

Young & Healthy, Pasadena, CA 

Completing referrals for uninsured & underinsured children

2013 – 2016

2010-2011

J o d i e V . Ba r r e r a , P a g e 3 o f 2

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Evaluating the USC mobile Dental Clinic

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Outreach events for communities in Pasadena, South Pasadena, & Altadena

Huntington Memorial Hospital, Pasadena, CA 

Assisted RN’s & PCA’s with various aspects of patient care

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Shadowed either an RN or PCA to gain an understanding of responsibilities

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Provided companionship to patients

2008-2009