Entrepreneur Ceo Performance Appraisal - Raju Swamy - August 06, 2009

PROMAG Entrepreneur CEO Performance Self-Appraisal for Business Success Daily / Weekly / Monthly / Quarterly / Yearly

This 21-point Checklist summarizes the minimum strategic objectives of an Entrepreneur or of an Entrepreneurial Manager against which performance is to be appraised based on the management principles of LEAN Manufacturing and of TQM. This Checklist can be adapted to any type of business, including non-manufacturing, as it is primarily related to Maximizing Management Quality and Productivity to ensure Business and Organization Success. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

Maximize information generation to 100 Minimize Cost to 0 Minimize inputs to 0 Eliminate defects to 0 Eliminate rejections to 0 Eliminate waste to 0 Maximize Quality to 100 Maximize Innovation to 100 Maximize Knowledge to 100 Maximize Market Awareness to 100 Maximize Forecasting to 100 Minimize “Time to Market” to 0 Minimize “Decision to Action Time” to 0 Maximize External Customer Satisfaction to 100 Maximize Internal Customer Satisfaction to 100 Maximize Employee Satisfaction to 100 Maximize Output to 100 Maximize Performance to 100 Maximize Value Addition to 100 Maximize Stakeholder Value to 100 Maximize Brand Equity to 100

Qualifier: As of now it is a simple self-appraisal exercise on how an Entrepreneur-CEO has scored against the 'Ideal' (Maximum/Minimum). It is an attempt at understanding the 360 degree management accountability of an Entrepreneur- CEO. The exercise can be extended to allow for the 'Ideal', the Target Commitment for a specific period against the ‘’Ideal’, and Actual Achievement against Target. This just means adding 2 more columns. It is really designed as an honest and simple estimation exercise towards self-motivation, rather than an article or handout. Over-all assessment is somewhat dangerous because 'averaging' will tend to cover-up serious deficiencies. What the CEO needs to highlight from the process is to set his priorities clear for improving his leadership performance. It could be interpreted as a continuous focused SWOT Analysis. Raju Swamy Principal Consultant & Advisor to Entrepreneurs & Family Business PROMAG Consultancy Services Bangalore - 560004 INDIA Tel. +91-80-26676298/ Cell: 9845271498 / Email: [email protected]

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