Engineering Department

Engineering Department

Organization Chart Director of Engineering

Something About My Department •

Divided into different sections (Electrical, A/C, Mason, Carpenter, Holikare, Mechanic, Plumber, Audio)

• • • • • • • •

Electrical – Lighting A/C – Air-conditioning Mason – Bathroom’s Basin Carpenter – Cabinet Holikare – Mechanic – Door Lock Plumber – Leakage of Water Audio - Media

Something About My Department • How to report an order from other departments to the Engineering Department (Hand Writing) ? 3.

Report the order with a 3 layers order

5.

Issued by which department

7.

Location of the problem

9.

What’s the problem that has to fix up

11. Raised by (Sign of the reporter) 13. The Reporting date

Something About My Department • How to report an order from other departments to the Engineering Department through (the espresso System*) * Espresso System is a convenient method to report the order just by clicking a key. 1. 2. 3. 4.

Choose the order code Name of the Reporter Your Department Location of the problem

Something About My Department A/C Plant Room A/C Plant Room – Provide air-conditioning for every places which have the air-con

Something About My Department Boiler Room Boiler Room – Provide steam for laundry, stewarding, etc.

My Responsibility Administration Work Filing - PO, Service Report (Lift), etc. Drop down the order no. in order to not losing work orders. Typing the shift table Deliver the invoice to the engineer, Asst. Eng’r (Assistant of Engineer) or ADOE (Assistant Director of Engineering)

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What I’ve learnt during the training • • • •

The operation of engineering department Something I’ve never learnt in school Maintenance works in a hotel Problems of a hotel (Lighting – OOO) (A/C – too hot to control the temp. with a computer system) (A lot of technician things)

• What is PR & What is PO?

Purchase Request &

Purchase Order

( I may learn it in Engineering Department not only the Purchasing Department) • How does an Air-con work? • Different kind of Renovation

Problems & Difficulties , Solutions • A lot of jargons • Handling the Complaint • To overcome the difficulties, the only thing you gotta do is just asking for help. • Handling the complaint – report the complaint to the duty engineer • Jargons – The only thing is memorize. Ask for the meaning, remember it