End User Monitoring | Opnet Appresponse Xpert
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Related Solutions “Wow, I wish we had [AppResponse Xpert] a year ago. This would make troubleshooting and capacity planning much easier.” Sr. Technical Services Manager Financial Services Company
“This gives us visibility that we can’t get from any other tools. This would save us a lot of man hours in troubleshooting time.” IT Division State Government
“If it wasn’t for AppResponse Xpert, we would have been still sitting here trying to figure out why video conferencing was awful.” Network Engineer State Lottery Commission
“This problem has happened before and we took a couple of days to identify it. Using AppResponse Xpert we were able to do it in 15 minutes.” Network Analyst Financial Services Company
AppResponse Xpert™ VMon
AppSQL Xpert™
AppResponse Xpert VMon provides visibility of all the communications for the applications that are hosted on virtual servers, including communications within the physical server as well as traffic to and from systems outside the physical server. It offers the same industry-leading realtime monitoring and troubleshooting as OPNET’s hardware-based AppResponse Xpert appliances, with analytics that automatically identify the root cause of application performance problems. AppResponse Xpert VMon offers a lower total cost of operation (TCO) than other solutions that require an external appliance for analyzing data, offering reduced power consumption and a smaller footprint.
Agentless Database Performance Monitoring
AppInternals Xpert™
Deep Application Component Monitoring and Analytics AppInternals Xpert delves into the complex software frameworks of modern servers to extract vast amounts of performance and forensic data for all aspects of application performance management from the server perspective. AppInternals Xpert supports any type of application, but excels in Java and .NET environments. It automatically detects cause-and-effect relationships among thousands of continuously tracked system and application metrics across multiple tiers, to diagnose root cause.
AppMapper Xpert™ “What’s in Your Application?”
www.opnet.com
Solution Overview
AppMapper Xpert automatically produces a run-time application map, identifying the underlying application components and infrastructure components that enable a production application. This model of the application, captured at the time of execution, is essential for troubleshooting application performance problems and provides critical information to improve a host of other operational workflows, such as configuration and change management, and data center virtualization and consolidation.
AppSQL Xpert provides deep visibility into database performance through real-time monitoring of a broad range of metrics, with drill-downs to fine-grained forensic database transaction data for troubleshooting. It performs detailed tracking of database usage for trending and performance optimization. Its agentless approach imposes zero overhead on database operation.
AppTransaction Xpert™
AppResponse
OPNET Technologies, Inc.
TM
Deep Transaction Performance Analysis and Prediction
AppTransaction Xpert is a powerful tool for detailed analysis of individual transactions. In today’s complex application architectures, a single transaction can involve many tiers and require thousands of messages to traverse the network. AppTransaction Xpert processes and merges traces taken in the production environment, making extensive use of patented visualization and analytics to accelerate troubleshooting in production, as well as pre-deployment testing and prediction.
End-User Experience, Network Monitoring and Analytics
AppTelemetry Xpert™ Agentless Application and Network Component Monitoring
AppTelemetry Xpert uses remote instrumentation interfaces (e.g., SNMP) to capture performance information from infrastructure components that may otherwise be difficult to access, including servers, application components, network devices, and vendor-specific management systems. AppTelemetry Xpert supplies real-time and historical data for a more complete picture of end-to-end application performance.
OPNET Technologies, Inc. 7255 Woodmont Avenue Bethesda, Maryland 20814, USA phone: +1 (240) 497-3000 email: [email protected]
About OPNET Technologies OPNET Technologies, Inc. is a leading provider of application and network performance management solutions. OPNET’s solutions deliver broad visibility and monitoring across infrastructure domains as well as deep data collection and analytics to enable powerful root cause diagnosis. These solutions have been operationally proven in thousands of customer environments worldwide.
© 2011 OPNET Technologies, Inc. OPNET is a registered trademark of OPNET Technologies, Inc. All trademarks are the properly of their respective owners and used herein for identification purposes only.
www.opnet.com
OPNET Technologies, Inc.
Solution Overview
Benefits
AppResponse
■■
Troubleshoot application performance problems faster.
■■
Agentless deployment for low overhead.
■■
Detect application performance problems early, with no overhead on your application environment.
■■
24x7 monitoring of all users and applications.
■■
Ensure the performance of web-based business transactions.
Automatic application discovery and classification.
■■
■■
Web page-level performance analysis.
■■
Automatic URL classification for SSL decryption.
■■
Centralized appliance management, including data aggregation and consolidation.
■■
Executive-level business reporting and web-based dashboards.
■■
High-volume packet capture and large capacity, long-term storage for forensic analysis of any transaction.
■■
NetFlow data collection, to obtain visibility of communications between remote locations, and provide joint analysis of traffic flows and application response time data.
■■
Real-time monitoring and historical data collection for VoIP calls.
■■
Broad family of appliances to support a range of throughput and storage requirements.
■■
Software appliance that restores visibility of traffic between virtual machines within a server.
■■
Specialized support for networks with WAN acceleration, including Riverbed Steelhead and Cisco WAAS devices, for accurate, end-to-end visibility.
TM
■■
AppResponse Xpert is an appliance-based solution that monitors and analyzes enduser experience for all levels of transactions. It also supports in-depth monitoring and analysis of the underlying network, a domain that is vital to comprehensive Application Performance Management (APM). AppResponse Xpert leverages the central role of the network in transporting transaction data to obtain vital information about relationships among clients and servers, and also among server tiers. On-board analytics extract transactions from application flows and break down application response time, identifying which parts of the infrastructure are contributing most to delays. AppResponse Xpert automatically summarizes data according to applications and user-defined business entities such as locations or departments.
Key Features
Eliminate “finger-pointing” among IT teams concerning the source of application performance problems.
■■
Understand and address usage and performance trends for your applications and networks.
■■
Detect unauthorized or anomalous usage of network and server resources.
Use AppResponse Xpert to: ■■
Measure application performance for internal and external users of your enterprise applications.
■■
Monitor live performance for all users all the time, and alert against SLAs.
■■
Break down application response time into contributing sources and launch troubleshooting of root causes.
■■
Analyze traffic and response time among servers to manage multi-tier applications.
■■
Visualize communication within the data center and across the WAN.
■■
Measure traffic by application, user, business division, and location.
■■
Analyze historical information for trending and capacity planning.
■■
Customizable dashboards and workflows to suit your organization.
■■
Measure performance of VoIP calls while they are in progress.
■■
Citrix Certified support for applications deployed over Citrix.
■■
Detect unexpected communication between application components.
■■
Compare AppResponse Xpert to Other Solutions
Ask Us About... ■■
How our breakthrough storage architecture enables long-term retention of unprecedented volumes of data for forensic analysis of performance problems.
■■
How our appliances leverage their expansive data set to report performance of both object-level and business-level transactions.
■■
How our appliances are based on mature, proven technology with a 10-year track record of success in the field.
Integration with Other OPNET Solutions ■■
Baseline performance before making a change, and quantify the impact.
A single AppResponse Xpert appliance supports a variety of use cases, including deep packet inspection and application recognition; end-user experience monitoring at the user transaction level (e.g., web page level); high-volume packet capture and storage; flow-level analytics; NetFlow collection and reporting; and VoIP call monitoring. Other solutions typically require multiple appliances and servers and cover fewer use cases.
■■
■■
Web transaction response time is measured at the page level—the same way users experience it. Many vendors offer only HTTP request/response performance measurement. Each appliance operates independently, and can serve its own data, avoiding dependency on a centralized platform for analysis and reporting that represents a single point-of-failure.
From dashboard view, seamlessly drill into AppTransaction Xpert for in-depth analysis of individual multi-tier transactions.
■■
Drill-down into AppInternals Xpert for conclusive root cause diagnosis when AppResponse Xpert indicates that the server is the source of excessive end-to-end response time.
■■
Leverage AppTelemetry Xpert to display network performance data along the entire layer 2/3 network path for a transaction, and inspect server performance.
■■
Export traffic flow data into OPNET’s network performance management solutions, for network operations and planning.
■■
Incorporate SQL transaction performance data from AppSQL Xpert into AppResponse Xpert, for a single, unified view.
■■
AppResponse Xpert provides detailed information about application components and relationships to AppMapper Xpert, which automatically creates a run-time application dependency map.
■■
Flexible deployment options include both hardware and virtual appliances.
■■
One-minute resolution for aggregated performance statistics is more finegrained than the typical 5- and 15-minute collection intervals.
Pinpoint the source of application response time delay.
■■
Monitor response time of web transactions at the page level.
■■
Web application performance is reported for every individual transaction.
■■
Dashboards and reports are easily customized to provide application-specific, intuitive screens and workflows adapted to the needs of your staff.
■■
Simple, fast deployment delivers rapid ROI and low TCO.
Related Solutions “Wow, I wish we had [AppResponse Xpert] a year ago. This would make troubleshooting and capacity planning much easier.” Sr. Technical Services Manager Financial Services Company
“This gives us visibility that we can’t get from any other tools. This would save us a lot of man hours in troubleshooting time.” IT Division State Government
“If it wasn’t for AppResponse Xpert, we would have been still sitting here trying to figure out why video conferencing was awful.” Network Engineer State Lottery Commission
“This problem has happened before and we took a couple of days to identify it. Using AppResponse Xpert we were able to do it in 15 minutes.” Network Analyst Financial Services Company
AppResponse Xpert™ VMon
AppSQL Xpert™
AppResponse Xpert VMon provides visibility of all the communications for the applications that are hosted on virtual servers, including communications within the physical server as well as traffic to and from systems outside the physical server. It offers the same industry-leading realtime monitoring and troubleshooting as OPNET’s hardware-based AppResponse Xpert appliances, with analytics that automatically identify the root cause of application performance problems. AppResponse Xpert VMon offers a lower total cost of operation (TCO) than other solutions that require an external appliance for analyzing data, offering reduced power consumption and a smaller footprint.
Agentless Database Performance Monitoring
AppInternals Xpert™
Deep Application Component Monitoring and Analytics AppInternals Xpert delves into the complex software frameworks of modern servers to extract vast amounts of performance and forensic data for all aspects of application performance management from the server perspective. AppInternals Xpert supports any type of application, but excels in Java and .NET environments. It automatically detects cause-and-effect relationships among thousands of continuously tracked system and application metrics across multiple tiers, to diagnose root cause.
AppMapper Xpert™ “What’s in Your Application?”
www.opnet.com
Solution Overview
AppMapper Xpert automatically produces a run-time application map, identifying the underlying application components and infrastructure components that enable a production application. This model of the application, captured at the time of execution, is essential for troubleshooting application performance problems and provides critical information to improve a host of other operational workflows, such as configuration and change management, and data center virtualization and consolidation.
AppSQL Xpert provides deep visibility into database performance through real-time monitoring of a broad range of metrics, with drill-downs to fine-grained forensic database transaction data for troubleshooting. It performs detailed tracking of database usage for trending and performance optimization. Its agentless approach imposes zero overhead on database operation.
AppTransaction Xpert™
AppResponse
OPNET Technologies, Inc.
TM
Deep Transaction Performance Analysis and Prediction
AppTransaction Xpert is a powerful tool for detailed analysis of individual transactions. In today’s complex application architectures, a single transaction can involve many tiers and require thousands of messages to traverse the network. AppTransaction Xpert processes and merges traces taken in the production environment, making extensive use of patented visualization and analytics to accelerate troubleshooting in production, as well as pre-deployment testing and prediction.
End-User Experience, Network Monitoring and Analytics
AppTelemetry Xpert™ Agentless Application and Network Component Monitoring
AppTelemetry Xpert uses remote instrumentation interfaces (e.g., SNMP) to capture performance information from infrastructure components that may otherwise be difficult to access, including servers, application components, network devices, and vendor-specific management systems. AppTelemetry Xpert supplies real-time and historical data for a more complete picture of end-to-end application performance.
OPNET Technologies, Inc. 7255 Woodmont Avenue Bethesda, Maryland 20814, USA phone: +1 (240) 497-3000 email: [email protected]
About OPNET Technologies OPNET Technologies, Inc. is a leading provider of application and network performance management solutions. OPNET’s solutions deliver broad visibility and monitoring across infrastructure domains as well as deep data collection and analytics to enable powerful root cause diagnosis. These solutions have been operationally proven in thousands of customer environments worldwide.
© 2011 OPNET Technologies, Inc. OPNET is a registered trademark of OPNET Technologies, Inc. All trademarks are the properly of their respective owners and used herein for identification purposes only.
www.opnet.com
“This gives us visibility that we can’t get from any other tools. This would save us a lot of man hours in troubleshooting time.” IT Division State Government
“If it wasn’t for AppResponse Xpert, we would have been still sitting here trying to figure out why video conferencing was awful.” Network Engineer State Lottery Commission
“This problem has happened before and we took a couple of days to identify it. Using AppResponse Xpert we were able to do it in 15 minutes.” Network Analyst Financial Services Company
AppResponse Xpert™ VMon
AppSQL Xpert™
AppResponse Xpert VMon provides visibility of all the communications for the applications that are hosted on virtual servers, including communications within the physical server as well as traffic to and from systems outside the physical server. It offers the same industry-leading realtime monitoring and troubleshooting as OPNET’s hardware-based AppResponse Xpert appliances, with analytics that automatically identify the root cause of application performance problems. AppResponse Xpert VMon offers a lower total cost of operation (TCO) than other solutions that require an external appliance for analyzing data, offering reduced power consumption and a smaller footprint.
Agentless Database Performance Monitoring
AppInternals Xpert™
Deep Application Component Monitoring and Analytics AppInternals Xpert delves into the complex software frameworks of modern servers to extract vast amounts of performance and forensic data for all aspects of application performance management from the server perspective. AppInternals Xpert supports any type of application, but excels in Java and .NET environments. It automatically detects cause-and-effect relationships among thousands of continuously tracked system and application metrics across multiple tiers, to diagnose root cause.
AppMapper Xpert™ “What’s in Your Application?”
www.opnet.com
Solution Overview
AppMapper Xpert automatically produces a run-time application map, identifying the underlying application components and infrastructure components that enable a production application. This model of the application, captured at the time of execution, is essential for troubleshooting application performance problems and provides critical information to improve a host of other operational workflows, such as configuration and change management, and data center virtualization and consolidation.
AppSQL Xpert provides deep visibility into database performance through real-time monitoring of a broad range of metrics, with drill-downs to fine-grained forensic database transaction data for troubleshooting. It performs detailed tracking of database usage for trending and performance optimization. Its agentless approach imposes zero overhead on database operation.
AppTransaction Xpert™
AppResponse
OPNET Technologies, Inc.
TM
Deep Transaction Performance Analysis and Prediction
AppTransaction Xpert is a powerful tool for detailed analysis of individual transactions. In today’s complex application architectures, a single transaction can involve many tiers and require thousands of messages to traverse the network. AppTransaction Xpert processes and merges traces taken in the production environment, making extensive use of patented visualization and analytics to accelerate troubleshooting in production, as well as pre-deployment testing and prediction.
End-User Experience, Network Monitoring and Analytics
AppTelemetry Xpert™ Agentless Application and Network Component Monitoring
AppTelemetry Xpert uses remote instrumentation interfaces (e.g., SNMP) to capture performance information from infrastructure components that may otherwise be difficult to access, including servers, application components, network devices, and vendor-specific management systems. AppTelemetry Xpert supplies real-time and historical data for a more complete picture of end-to-end application performance.
OPNET Technologies, Inc. 7255 Woodmont Avenue Bethesda, Maryland 20814, USA phone: +1 (240) 497-3000 email: [email protected]
About OPNET Technologies OPNET Technologies, Inc. is a leading provider of application and network performance management solutions. OPNET’s solutions deliver broad visibility and monitoring across infrastructure domains as well as deep data collection and analytics to enable powerful root cause diagnosis. These solutions have been operationally proven in thousands of customer environments worldwide.
© 2011 OPNET Technologies, Inc. OPNET is a registered trademark of OPNET Technologies, Inc. All trademarks are the properly of their respective owners and used herein for identification purposes only.
www.opnet.com
OPNET Technologies, Inc.
Solution Overview
Benefits
AppResponse
■■
Troubleshoot application performance problems faster.
■■
Agentless deployment for low overhead.
■■
Detect application performance problems early, with no overhead on your application environment.
■■
24x7 monitoring of all users and applications.
■■
Ensure the performance of web-based business transactions.
Automatic application discovery and classification.
■■
■■
Web page-level performance analysis.
■■
Automatic URL classification for SSL decryption.
■■
Centralized appliance management, including data aggregation and consolidation.
■■
Executive-level business reporting and web-based dashboards.
■■
High-volume packet capture and large capacity, long-term storage for forensic analysis of any transaction.
■■
NetFlow data collection, to obtain visibility of communications between remote locations, and provide joint analysis of traffic flows and application response time data.
■■
Real-time monitoring and historical data collection for VoIP calls.
■■
Broad family of appliances to support a range of throughput and storage requirements.
■■
Software appliance that restores visibility of traffic between virtual machines within a server.
■■
Specialized support for networks with WAN acceleration, including Riverbed Steelhead and Cisco WAAS devices, for accurate, end-to-end visibility.
TM
■■
AppResponse Xpert is an appliance-based solution that monitors and analyzes enduser experience for all levels of transactions. It also supports in-depth monitoring and analysis of the underlying network, a domain that is vital to comprehensive Application Performance Management (APM). AppResponse Xpert leverages the central role of the network in transporting transaction data to obtain vital information about relationships among clients and servers, and also among server tiers. On-board analytics extract transactions from application flows and break down application response time, identifying which parts of the infrastructure are contributing most to delays. AppResponse Xpert automatically summarizes data according to applications and user-defined business entities such as locations or departments.
Key Features
Eliminate “finger-pointing” among IT teams concerning the source of application performance problems.
■■
Understand and address usage and performance trends for your applications and networks.
■■
Detect unauthorized or anomalous usage of network and server resources.
Use AppResponse Xpert to: ■■
Measure application performance for internal and external users of your enterprise applications.
■■
Monitor live performance for all users all the time, and alert against SLAs.
■■
Break down application response time into contributing sources and launch troubleshooting of root causes.
■■
Analyze traffic and response time among servers to manage multi-tier applications.
■■
Visualize communication within the data center and across the WAN.
■■
Measure traffic by application, user, business division, and location.
■■
Analyze historical information for trending and capacity planning.
■■
Customizable dashboards and workflows to suit your organization.
■■
Measure performance of VoIP calls while they are in progress.
■■
Citrix Certified support for applications deployed over Citrix.
■■
Detect unexpected communication between application components.
■■
Compare AppResponse Xpert to Other Solutions
Ask Us About... ■■
How our breakthrough storage architecture enables long-term retention of unprecedented volumes of data for forensic analysis of performance problems.
■■
How our appliances leverage their expansive data set to report performance of both object-level and business-level transactions.
■■
How our appliances are based on mature, proven technology with a 10-year track record of success in the field.
Integration with Other OPNET Solutions ■■
Baseline performance before making a change, and quantify the impact.
A single AppResponse Xpert appliance supports a variety of use cases, including deep packet inspection and application recognition; end-user experience monitoring at the user transaction level (e.g., web page level); high-volume packet capture and storage; flow-level analytics; NetFlow collection and reporting; and VoIP call monitoring. Other solutions typically require multiple appliances and servers and cover fewer use cases.
■■
■■
Web transaction response time is measured at the page level—the same way users experience it. Many vendors offer only HTTP request/response performance measurement. Each appliance operates independently, and can serve its own data, avoiding dependency on a centralized platform for analysis and reporting that represents a single point-of-failure.
From dashboard view, seamlessly drill into AppTransaction Xpert for in-depth analysis of individual multi-tier transactions.
■■
Drill-down into AppInternals Xpert for conclusive root cause diagnosis when AppResponse Xpert indicates that the server is the source of excessive end-to-end response time.
■■
Leverage AppTelemetry Xpert to display network performance data along the entire layer 2/3 network path for a transaction, and inspect server performance.
■■
Export traffic flow data into OPNET’s network performance management solutions, for network operations and planning.
■■
Incorporate SQL transaction performance data from AppSQL Xpert into AppResponse Xpert, for a single, unified view.
■■
AppResponse Xpert provides detailed information about application components and relationships to AppMapper Xpert, which automatically creates a run-time application dependency map.
■■
Flexible deployment options include both hardware and virtual appliances.
■■
One-minute resolution for aggregated performance statistics is more finegrained than the typical 5- and 15-minute collection intervals.
Pinpoint the source of application response time delay.
■■
Monitor response time of web transactions at the page level.
■■
Web application performance is reported for every individual transaction.
■■
Dashboards and reports are easily customized to provide application-specific, intuitive screens and workflows adapted to the needs of your staff.
■■
Simple, fast deployment delivers rapid ROI and low TCO.
Related Solutions “Wow, I wish we had [AppResponse Xpert] a year ago. This would make troubleshooting and capacity planning much easier.” Sr. Technical Services Manager Financial Services Company
“This gives us visibility that we can’t get from any other tools. This would save us a lot of man hours in troubleshooting time.” IT Division State Government
“If it wasn’t for AppResponse Xpert, we would have been still sitting here trying to figure out why video conferencing was awful.” Network Engineer State Lottery Commission
“This problem has happened before and we took a couple of days to identify it. Using AppResponse Xpert we were able to do it in 15 minutes.” Network Analyst Financial Services Company
AppResponse Xpert™ VMon
AppSQL Xpert™
AppResponse Xpert VMon provides visibility of all the communications for the applications that are hosted on virtual servers, including communications within the physical server as well as traffic to and from systems outside the physical server. It offers the same industry-leading realtime monitoring and troubleshooting as OPNET’s hardware-based AppResponse Xpert appliances, with analytics that automatically identify the root cause of application performance problems. AppResponse Xpert VMon offers a lower total cost of operation (TCO) than other solutions that require an external appliance for analyzing data, offering reduced power consumption and a smaller footprint.
Agentless Database Performance Monitoring
AppInternals Xpert™
Deep Application Component Monitoring and Analytics AppInternals Xpert delves into the complex software frameworks of modern servers to extract vast amounts of performance and forensic data for all aspects of application performance management from the server perspective. AppInternals Xpert supports any type of application, but excels in Java and .NET environments. It automatically detects cause-and-effect relationships among thousands of continuously tracked system and application metrics across multiple tiers, to diagnose root cause.
AppMapper Xpert™ “What’s in Your Application?”
www.opnet.com
Solution Overview
AppMapper Xpert automatically produces a run-time application map, identifying the underlying application components and infrastructure components that enable a production application. This model of the application, captured at the time of execution, is essential for troubleshooting application performance problems and provides critical information to improve a host of other operational workflows, such as configuration and change management, and data center virtualization and consolidation.
AppSQL Xpert provides deep visibility into database performance through real-time monitoring of a broad range of metrics, with drill-downs to fine-grained forensic database transaction data for troubleshooting. It performs detailed tracking of database usage for trending and performance optimization. Its agentless approach imposes zero overhead on database operation.
AppTransaction Xpert™
AppResponse
OPNET Technologies, Inc.
TM
Deep Transaction Performance Analysis and Prediction
AppTransaction Xpert is a powerful tool for detailed analysis of individual transactions. In today’s complex application architectures, a single transaction can involve many tiers and require thousands of messages to traverse the network. AppTransaction Xpert processes and merges traces taken in the production environment, making extensive use of patented visualization and analytics to accelerate troubleshooting in production, as well as pre-deployment testing and prediction.
End-User Experience, Network Monitoring and Analytics
AppTelemetry Xpert™ Agentless Application and Network Component Monitoring
AppTelemetry Xpert uses remote instrumentation interfaces (e.g., SNMP) to capture performance information from infrastructure components that may otherwise be difficult to access, including servers, application components, network devices, and vendor-specific management systems. AppTelemetry Xpert supplies real-time and historical data for a more complete picture of end-to-end application performance.
OPNET Technologies, Inc. 7255 Woodmont Avenue Bethesda, Maryland 20814, USA phone: +1 (240) 497-3000 email: [email protected]
About OPNET Technologies OPNET Technologies, Inc. is a leading provider of application and network performance management solutions. OPNET’s solutions deliver broad visibility and monitoring across infrastructure domains as well as deep data collection and analytics to enable powerful root cause diagnosis. These solutions have been operationally proven in thousands of customer environments worldwide.
© 2011 OPNET Technologies, Inc. OPNET is a registered trademark of OPNET Technologies, Inc. All trademarks are the properly of their respective owners and used herein for identification purposes only.
www.opnet.com
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