Emerging HR Practices for Organizational Excellence
PRESENTED BY GOLAM KIBRIA
Emerging HR Practices 2 HR Strategy and Planning
Attraction & Organizatio n
Development
Recognition & Compensation
Relation ship
HR Administration & Outsourcing
HR Planning, Strategy & Processes
Recruitment & Selection
Performance Management
Compensation Survey
Employee Communica tion
HR Operations Support & Outsourcing
Organizational Restructuring
Talent Management & Succession Planning
Compensation & Benefit Scheme
Employee RelationCompliance
Employee Code of Conduct
Vision & Values Framework HR Audit Employment Value Proposition
Change Management
Job Evaluation
HRIS Leadership Competency Framework 3600 Degree Feedback
Employee Engagement Survey
Contents 3
Performance Management Talent Management, and Employee Engagement
Performance Management… 4
Performance Management includes
Setting Performance Objectives Monitoring and giving feedback Coaching and Counseling Formal Appraisal, and Established Development Plan
Performance Management… 5
Performance Management Cycle
Performance Management… 6
Steps of Performance Management
Setting Performance Objectives Monitoring and facilitating Performance Conducting Appraisal Developing People
Performance Management… 7
Setting Performance Objectives
Align organizational, group and individual objectives Objective should be SMART and linked with business objective
Support objectives through KPIs/Targets
KPIs should be set to measure achievements against the objectives Actions or Tasks should show specific things that are needed to be done to achieve the objective
Performance Management… 8
Monitoring and facilitating Performance
Use STAR approach to guide performance The Situation leading to an individual’s action The Task (responsibilities) of the individual The specific Action(s) taken or not taken by the individual, and The Result(s) of these action
Performance Management… 9
Conducting Appraisal
Appraisal Discussion- Important Considerations Both the supervisor and the employee should arrange a meeting for performance appraisal discussion Create a supportive environment by stating clearly the purpose of the discussion Allow enough time and ensure privacy Crate a non-threatening and open environment Discuss the key areas of responsibility and give specific examples of results Discuss what could have been done better Focus on future performance and be sure the employee takes responsibility for improvement Discuss the employee’s interest and potential new responsibilities
Performance Management… 10
Performance review process checklist
Performance Management… 11
Developing People
Coaching for managing & ensuring superior performance
High will
Guide
Delegate
Low will
Direct
Excite
Low skill
High skill
Performance Management… 12
Coaching structure
State the purpose State the performance problem Get reaction from the subordinate Analyze how performance can be improved Seek a collaborative solution if possible Summarize the agreed course of action Provide assistance and follow up
Talent Management… 13
Objective of Talent Management Segment talents based on defined criteria, and gain a clear current and future picture of the bench strength and talent gaps.
Stratified development strategies Prioritize investment Targeted retention (exit) Career pathing for individuals Succession planning for key performers
Talent Management… 14
Key terms in Talent Management Performance Contribution Growth potential
Performance Achievement of goals in one annual appraisal cycle, measured through PMS
Contribution Performance and its value over a long period of time; captured through the Talent Management process
Talent Management… 15
Measuring contribution
Talent Management… 16
Measuring Growth Potential
Talent Management… 17
What is talent? ‘Talent’ describes individuals in terms of their Contributions and performance.
Talent
Talent Matrix
Talent Management… 18
Talent matrix- a snapshot of Talent To pT
Va
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Ta
len t
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Talent Management… 19
Development interventions for top Talents
Accelerate Training Leadership Coaching Executive Mentoring Leadership Assessment Special Assignment
Employee engagement… 20
Engagement is the extent to which employees emotionally attach themselves with the organization.
Employee engagement… 21
Why build an engaged workforce
Employees who are engaged feel connected to the organization] They support its goals and objectives, and act accordingly Trey are more loyal, more motivated and more likely to the extra distance for the organization All of these outcomes influences the bottom line
Employee engagement… 22
Three dimensions of Employee Engagement
Cognitive (Think): Belief in and support the goals/values of the organization Affective (Feel): Sense of belonging, pride and attachment to the organization Behavioral (Act): Willing to go the extra mile; intention to stay with the organization
Employee engagement… 23
Methods for keeping Employees Engaged…
Show genuine concern Pay attention to (even) the little things Don’t just talk to the employees; listen to them Build confidence to take action Share your vision Communicate details about major organizational changes and initiate programs to reduce the negative impact Involve employees in change process Help employees to take ownership of their own development Challenge them Provide frequent, candid feedback Ensure that employee programs and policies are consistent and fair for all employees
Employee engagement… 24
Methods for keeping Employees Engaged…
Link recognition and rewards to job performance Show more appreciation; practice regular recognition for good work Help them see their importance Build trust Inspire your employees Motivate your employees with faster management decision-making Create a physical workplace environment conducive to facilitating performance Look at the employee opinion survey; that’s your periscope Understand that there is no quick fix
Thank you