Emergency Preparedness: Building Community Resiliency Through Community Integration
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Primary Care Emergency Preparedness Projects
Building Community Resiliency Through Community Integration Meetings
Jean Paul Roggiero, MPA Melissa Corrado, MBA Primary Care Development Corporation NACHC Community Health Institute & EXPO August 24, 2009 1
Primary Care Emergency Preparedness Projects
OBJECTIVES • Learn how to identify community partners and leverage local resources prior to an incident. • Conduct a community emergency preparedness planning session with community stakeholders. • Acquire lessons learned, both successes and challenges, and the unique methods used by PCDC to achieve the above goal. 2
Primary Care Emergency Preparedness Projects
Primary Care Development Corporation (PCDC) Excellent Healthcare in Every Neighborhood Public Private Partnership formed in 1993 Mission: Strengthen primary care in underserved communities Invest…Providing capital to build facilities, expand practices, and upgrade outmoded equipment, leading to better services for more patients Strengthen…Helping providers develop patient-centered approaches that strengthen their practices and improve and expand care Lead...Promoting policies that increase access to quality primary care in order to lower costs and improve the health of communities 3
Primary Care Emergency Preparedness Projects
Primary Care Emergency Preparedness Project • Started in 2003/2004, funding from NYC Council and NYC DOHMH • PCEPP—Basic - Assist PCCs to create/enhance an All Hazards EOP and creating a multidisciplinary emergency management committee. • PCEPP—Advanced - Assist PCCs in the creation of a comprehensive EP Staff Training and Drills program including design, delivery & execution. - Host community integration meetings with community stakeholders. 4
Primary Care Emergency Preparedness Projects
RESULTS 68 New York City primary care centers have increased their EP capacity and are better prepare to respond to an emergency or disaster that could occur within the community
5
Primary Care Emergency Preparedness Projects
Dana Meranus and Bindy Crouch, Healthcare Emergency Preparedness Program, NYC DOHMH
6
Primary Care Emergency Preparedness Projects
APPROACH to COMMUNITY INTEGRATION Work with a clearly defined and focused region. • NYC landscape - Borough vs. community district. • Unique characteristics and vulnerabilities. • Partner with PCC’s that have graduated our EP projects in addition to engaging advocates & service coordinators for the community. 7
Emergency Preparedness Advanced Program
APPROACH to COMMUNITY INTEGRATION Identify Local Community Stakeholders
• • • • • • •
Primary Care Centers Hospitals Police/Fire Houses of Worship Community Board Local Elected Officials Community Based Org. 8
Emergency Preparedness Advanced Program
APPROACH to COMMUNITY INTEGRATION
Introduce Regional Partners
• • • • • • •
Local DOH Local OEM American Red Cross CHCANYS NY Disaster Chaplaincy Dept. of Aging Department of Education 9
Primary Care Emergency Preparedness Projects
COMMUNITY INTEGRATION MEETING GOALS •
Relationship building - laying the foundation
•
Educate non primary care partners on the capabilities of PCC’s
•
Work together to develop an actionable EP plan that will focus on the health and safety of the community
10
Primary Care Emergency Preparedness Projects
APPROACH to COMMUNITY INTEGRATION • Stakeholders were asked to develop and prioritize community preparedness plan initiatives. • After goals were determined and agreed upon by the group, specific initiatives/activities for each goal were developed. • These action items were prioritized into short-term (6-12months) vs. long-term (years 1-2) objectives. 11
Primary Care Emergency Preparedness Projects
MEETING STRUCTURE • • • • • • • •
Laying the foundation—Icebreaker, acclimation to EP Establishing importance—Key regional figure Reviewing community attributes—Must be local person Creating the “Ideal State of Emergency Preparedness” Organization of and gaining consensus on community goals—Derived from “Ideal State” and best practices Brainstorming activities—Ways to achieve goals Prioritizing goals and activities into community work plan Establishing timeline and persons responsible
Activities/Initiatives
Key Partners (NAMES BEST!)
Status Due Date
(Delayed, in process, complete)
Comments
GOAL 1 – Educate and empower the community 1.1 Create one (1) community service announcement related to EP
Reach out to local radio station to see about PSA
Houses of worship, CHC
GOAL 2 – Leverage community resources 2.1. Conduct comprehensive inventory of resources
Chamber of commerce, local news-paper rep.
2.2. Identify shortage gaps and reach out to adjacent communities for MOUs in high priority areas
TBD
Start in specific area as defined by blocks
GOAL 3 – Plan to protect vulnerable populations – Elderly & Homebound 3.1. Create a registry of low mobility or individuals with special needs that requires assistance in an emergency.
Meals on Wheels, Landlord’s Association
6 mos
Draft a consent form that can be used to waive confidentiality so people can allow their info to be used for the list.
Primary Care Emergency Preparedness Projects
CASE STUDY: “READY ROCKAWAY” • Group of trained EP professionals comprised of representation from of PCC, Hospitals, and other local community organizations. • Inspired PCC EP Coordinator who participated in PCDC EP Projects to work with the community to prepare a high risk area of NYC for disaster. • Received funding from NYC Council to support the EP initiatives. The majority of those initiatives were formulated during the community integration meeting 14
Primary Care Emergency Preparedness Projects
CASE STUDY: “READY ROCKAWAY” • Currently hosting first projects over the summer (Go Bags, electronic records, bilingual EP newspaper)
15
Primary Care Emergency Preparedness Projects
CHALLENGES AROUND COMMUNITY INTEGRATION MEETINGS • Keeping the momentum—follow up! – Establish a regular forum and communication mechanism – Continually engage new community partners (especially residents) • Ownership of the specific initiatives/ activities – Tracking progress on process and outcomes • Continuing to align efforts with local, state, and national initiatives • Securing ongoing support/ funding 16
Primary Care Emergency Preparedness Projects
COMMUNITY OUTREACH STRATEGY for PCC Engage and seek support from local elected officials. Reach out to: • Local Chamber of Commerce and its member. • Local Citizen Corps Councils and its Partner Programs (CERT, MRC). • Local Media for initial coverage. Aim to invite senior leaders from various institutions for Initial meeting.
17
Primary Care Emergency Preparedness Projects
Questions?
18
Primary Care Emergency Preparedness Projects
Thank you! Jean Paul Roggiero, MPA
Melissa Corrado, MBA
(212) 437-3932
(212) 437-3932
[email protected]
[email protected]
www.pcdcny.org
19
Building Community Resiliency Through Community Integration Meetings
Jean Paul Roggiero, MPA Melissa Corrado, MBA Primary Care Development Corporation NACHC Community Health Institute & EXPO August 24, 2009 1
Primary Care Emergency Preparedness Projects
OBJECTIVES • Learn how to identify community partners and leverage local resources prior to an incident. • Conduct a community emergency preparedness planning session with community stakeholders. • Acquire lessons learned, both successes and challenges, and the unique methods used by PCDC to achieve the above goal. 2
Primary Care Emergency Preparedness Projects
Primary Care Development Corporation (PCDC) Excellent Healthcare in Every Neighborhood Public Private Partnership formed in 1993 Mission: Strengthen primary care in underserved communities Invest…Providing capital to build facilities, expand practices, and upgrade outmoded equipment, leading to better services for more patients Strengthen…Helping providers develop patient-centered approaches that strengthen their practices and improve and expand care Lead...Promoting policies that increase access to quality primary care in order to lower costs and improve the health of communities 3
Primary Care Emergency Preparedness Projects
Primary Care Emergency Preparedness Project • Started in 2003/2004, funding from NYC Council and NYC DOHMH • PCEPP—Basic - Assist PCCs to create/enhance an All Hazards EOP and creating a multidisciplinary emergency management committee. • PCEPP—Advanced - Assist PCCs in the creation of a comprehensive EP Staff Training and Drills program including design, delivery & execution. - Host community integration meetings with community stakeholders. 4
Primary Care Emergency Preparedness Projects
RESULTS 68 New York City primary care centers have increased their EP capacity and are better prepare to respond to an emergency or disaster that could occur within the community
5
Primary Care Emergency Preparedness Projects
Dana Meranus and Bindy Crouch, Healthcare Emergency Preparedness Program, NYC DOHMH
6
Primary Care Emergency Preparedness Projects
APPROACH to COMMUNITY INTEGRATION Work with a clearly defined and focused region. • NYC landscape - Borough vs. community district. • Unique characteristics and vulnerabilities. • Partner with PCC’s that have graduated our EP projects in addition to engaging advocates & service coordinators for the community. 7
Emergency Preparedness Advanced Program
APPROACH to COMMUNITY INTEGRATION Identify Local Community Stakeholders
• • • • • • •
Primary Care Centers Hospitals Police/Fire Houses of Worship Community Board Local Elected Officials Community Based Org. 8
Emergency Preparedness Advanced Program
APPROACH to COMMUNITY INTEGRATION
Introduce Regional Partners
• • • • • • •
Local DOH Local OEM American Red Cross CHCANYS NY Disaster Chaplaincy Dept. of Aging Department of Education 9
Primary Care Emergency Preparedness Projects
COMMUNITY INTEGRATION MEETING GOALS •
Relationship building - laying the foundation
•
Educate non primary care partners on the capabilities of PCC’s
•
Work together to develop an actionable EP plan that will focus on the health and safety of the community
10
Primary Care Emergency Preparedness Projects
APPROACH to COMMUNITY INTEGRATION • Stakeholders were asked to develop and prioritize community preparedness plan initiatives. • After goals were determined and agreed upon by the group, specific initiatives/activities for each goal were developed. • These action items were prioritized into short-term (6-12months) vs. long-term (years 1-2) objectives. 11
Primary Care Emergency Preparedness Projects
MEETING STRUCTURE • • • • • • • •
Laying the foundation—Icebreaker, acclimation to EP Establishing importance—Key regional figure Reviewing community attributes—Must be local person Creating the “Ideal State of Emergency Preparedness” Organization of and gaining consensus on community goals—Derived from “Ideal State” and best practices Brainstorming activities—Ways to achieve goals Prioritizing goals and activities into community work plan Establishing timeline and persons responsible
Activities/Initiatives
Key Partners (NAMES BEST!)
Status Due Date
(Delayed, in process, complete)
Comments
GOAL 1 – Educate and empower the community 1.1 Create one (1) community service announcement related to EP
Reach out to local radio station to see about PSA
Houses of worship, CHC
GOAL 2 – Leverage community resources 2.1. Conduct comprehensive inventory of resources
Chamber of commerce, local news-paper rep.
2.2. Identify shortage gaps and reach out to adjacent communities for MOUs in high priority areas
TBD
Start in specific area as defined by blocks
GOAL 3 – Plan to protect vulnerable populations – Elderly & Homebound 3.1. Create a registry of low mobility or individuals with special needs that requires assistance in an emergency.
Meals on Wheels, Landlord’s Association
6 mos
Draft a consent form that can be used to waive confidentiality so people can allow their info to be used for the list.
Primary Care Emergency Preparedness Projects
CASE STUDY: “READY ROCKAWAY” • Group of trained EP professionals comprised of representation from of PCC, Hospitals, and other local community organizations. • Inspired PCC EP Coordinator who participated in PCDC EP Projects to work with the community to prepare a high risk area of NYC for disaster. • Received funding from NYC Council to support the EP initiatives. The majority of those initiatives were formulated during the community integration meeting 14
Primary Care Emergency Preparedness Projects
CASE STUDY: “READY ROCKAWAY” • Currently hosting first projects over the summer (Go Bags, electronic records, bilingual EP newspaper)
15
Primary Care Emergency Preparedness Projects
CHALLENGES AROUND COMMUNITY INTEGRATION MEETINGS • Keeping the momentum—follow up! – Establish a regular forum and communication mechanism – Continually engage new community partners (especially residents) • Ownership of the specific initiatives/ activities – Tracking progress on process and outcomes • Continuing to align efforts with local, state, and national initiatives • Securing ongoing support/ funding 16
Primary Care Emergency Preparedness Projects
COMMUNITY OUTREACH STRATEGY for PCC Engage and seek support from local elected officials. Reach out to: • Local Chamber of Commerce and its member. • Local Citizen Corps Councils and its Partner Programs (CERT, MRC). • Local Media for initial coverage. Aim to invite senior leaders from various institutions for Initial meeting.
17
Primary Care Emergency Preparedness Projects
Questions?
18
Primary Care Emergency Preparedness Projects
Thank you! Jean Paul Roggiero, MPA
Melissa Corrado, MBA
(212) 437-3932
(212) 437-3932
[email protected]
[email protected]
www.pcdcny.org
19
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