Eip308 Startup Guide

EACOM EIP308 IP Phone Startup Guide 11/14/2008

EACOM Business Communication Solution Company LAN

Branch Office

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VoIP Service Provider

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EVS3040 Carrier Deployment Model • • •

Centralized service control Assuring service quality Providing operation valueadded service.

• •

• •

Drive more VoIP traffic Distributed application & deployment requires less CapEx

Customer purchase device Customer control user application

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EACOM Business VoIP Solution Chart

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EIP308 Deployment Scenario 1

Company LAN

All the IP Phones and PBX are within the same local area network, no firewall and NAT traversal issues

IP PBX

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EIP308 Deployment Scenario 2 STUN or TURN based NAT traversal solutions has to be deployed

STUN and TURN Server

Company LAN

NAT/FIREWALL

IP PBX

NAT/FIREWALL

Branch Office

IP Phone and PBX are not in the same local area networks, PBX has to provide nat traversal capability

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EIP308 Deployment Scenario 3

EIP308 has built-in router function that can directly connect to broadband connection

VoIP Service Provider

ADSL Modem or FTTH or Cable Modem

LAN

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Hook up the Phone

7.5V DC Power

PC or other LAN devices

Broadband or SIP server

Phone Headset

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Phone Keypad

Menu UP/DOWN

UP is used as “BACKSPACE” DOWN is used as “SPACE” in LCD menu edit mode

Volume +/VoiceMail Light

DTMF Digit Pad

Conference Hold line Hand-free Transfer Call

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EIP308 Initial Setup EIP308 Initial Setup EIP308 WAN port is configured as DHCP client When powered up, click menu+’4’+’5’ to display the phone’s IP address Go to http://[phone ip address]:9999 to access web configuration page Default login information: user: root, password: test Check SIP domain configuration to setup SIP account If registration is OK, you will see account display name shown on LCD Make call to ‘112’ to auto attendant or ‘117’ to CID reader Change AA voice prompts by dial into 1605 + ‘0’

Line selection Line 1: 1*#, Line 2: 2*#, Line 3: 3*#

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EIP308 Quick Start Guide IEP308 Operation Quick Guide 1 Check EIP308's IP address 2 Restart Phone 3 Restore Factory Default 4 Default Configuration 5 PSTN Dialing 6 Choose Line

7 Call Hold

8 Attendant Call Transfer

9 Blind Call Transfer

10 3 Way Conference

11 3 Way Transfer

12 Call Park/Pickup (requires PBX support)

MENU+4+5 MENU+7+7 MENU+7+4 WAN port DHCP Client, LAN port 192.168.123.1, NAT mode enabled Dial 0*#to choose PSTN dialing Dial 1*#and hang up to choose line 1. Dial 2*#and hang up to choose line 2. Dial 3*#and hang up to choose line 3. A calls B, B picks up call. A press HOLD, B is put on hold. A gets another line, A calls C. C picks up call. A switch call between B and C by pressing VMS. A hang up B by press DEL. A calls B, B picks up call, B press TRANSFER, A is put on hold and B gets another line. B dial C's number and press '#/SEND' key and hang up. C picks up phone, A and C are in call. A calls B, B picks up call. B press HOLD and TRANSFER and dials C's number. PBX hangs up B. A will hear ringback from C. C picks up call, A and C are in call. A calls B, B picks up. A press HOLD to put B on hold. A gets another line. A calls C, C picks up call. A press CONF to put B and C in 3 way conference. A calls B, B picks up. A press HOLD to put B in hold. A gets new line. A calls C, C picks up call. A press CONF to put B and C in 3 way conference. A hang up the call, B and C are in call. A calls B, B picks up call. B press HOLD and TRANSFER and dials extension 700. PBX gives B a new number, e.g 701. B hang up the call. B goes to another Phone and dials the assigned new number, B and A in call again.

13 Check VoiceMail

A's Phone's VMS is light. A calls 1603 to retreive the voice mail. Or A calls 1604 and dial the user extension and password to retreive the voice mail.

14 Call Forward

Press FWD and to enable, press FWD again to disable. Forward number can be set in LCD menu or WEB GUI. Press DND to enable, press DND again to disable

15 Do Not Disturb

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Login to the Phone’s WEB GUI

Please note the correct web server address is http://[ip phone address]:9999

Use default information to login to phone’s web GUI User name: root Password: test

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WEB GUI Guide

EIP308’s firmware version information

EIP308’s configuration item menu

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Set Network Parameter

Network configuration items, see user guide for more details

WAN and LAN port can be chosen to work in NAT or bridge mode,

WAN side supports Fixed IP DHCP client PPPoE

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Save and Apply Changes

Please remember to save changes every time you make changes to the settings, after saving the phone will automatically restart to make change effective

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SIP Configuration

EIP308 supports 3 SIP realms each can have individual SIP server setup, e.g. 3 different service providers

Standard SIP registration information, don’t forget to enable account

Message Waiting Indicator enable for voice mail service

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Auto Configuration

EIP308 supports automatically configure the phone based on phone’s MAC address through HTTP, FTP and TFTP protocols

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EIP308 supports automatically software and firmware upgrade through HTTP, FTP and TFTP protocols

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Other Phone Features

Other phone features such as call forwarding, time server, handset/speaker volume and gain, dial plan and alarm clock can be set using phone features menu

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