E65994d4-7336-4c77-9286-830e96cde2df-160511164547.docx
This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA
Overview
Download & View E65994d4-7336-4c77-9286-830e96cde2df-160511164547.docx as PDF for free.
More details
- Words: 1,158
- Pages: 31
INDIA'S LARGEST BRANDED NETWORK OF HOTE LS
OYO CORPORATE PRESENTATION
Internal Document AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
. . .
CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of Oyo Rooms is strictly prohibited
Agenda
Industry Overview
What is OYO Rooms How we do it What’s in it for you
Why partner with us
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Travel Industry Trends
The hotel industry will touch $1.8 billion by 2016 from a current value of $ 800 Million - Economic Times, 28th Sept,15
60% of all Hotel Bookings are done through Travel Agents th
-NDTV, 29 Oct, 15
Challenges we see in the market: Multiple contracts with multiple hotels or OTAs Mulriple points of faliute which OTAs cant control Ensuring standard customer experience at the same or lesser cost Last minute bookings, check in & check out procedures
Corporate Traveller Trends
Business travel to increase by 15% to US $27 billion in 2016 - TOI, 16th Mar,15
Challenges we see in the market: Adherence to travel policy Control in spend Transparency in reimbursements Approval process for booking
Around 50% of Revenue of TMCs comes through Hotels - DNA India, 27th Sept,15
The OYO Story
RITESH AGARWAL: Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO Rooms.
Our Mission
“Building The World’s Largest Technology Driven Hotel Network”
Our Vision
“Change The Way People Stay Away From Home”
We Have Grown Rapidly In The Past 2.5 Years
May 2013 Founded OYO Rooms, with Single 11 Room Hotel
March 2014 11 Properties in 2 Cities
Across More Than 150 Cities In India… Pan India Inventory of
150 30,000 Cities,
Rooms
Check-in across Mumbai, Delhi, Kolkata, Chennai, Kerala, Chandigarh and many more places across India.
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Travelers Love Us Because We Understand What They Want
Free Wi-Fi
Beds with comfortable spring mattress
Round the clock room service
Clean bathrooms
Trained staff
Toiletries
Customer service team (24x7 call centre)
Spotless linen
Conferencin g facility
Complimentary breakfast
Transformation Detailing Owner Room
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Rooms
In-Room Amenities Bath kit | Mattress | Shower head
Aesthetic Upgrade Decal & lamps | Dollops & boards
Photography & CRS Property made live through visuals & CRS activation
The OYO Family
Parameters
Standard
Star Category: Stay Description
No Frills, Standardized Stay
Price Band:
`999
No of Properties:
1831
Ideal For
Young business travelers and Entrepreneurs
Our Future Forays
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Standard
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Premium
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Elite
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Flagship (Women Preferred Properties)
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Eco-System
PRODUCT DEVELOPMENT 100+ Engineers from top tier colleges building new technologies everyday
BRANDING & BUSINESS COMMUNICATIONS DEVELOPMENT Brand building through online & offline media
DEMAND Dedicated teams to put more heads in beds
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Property identification, contractual formalities
CITY OPERATIONS Accounts reconciliation, property maintenance, handling escalations
We Leverage Technology To Solve Your Challenges B2B Portal
Central System with Access to Oyo Inventory for Direct Bookings.
How?
24x7 Call Centre/Dedicated Account Manager 500+ members in the customer support team, Relationship managers provide full-time support. Customer Feedback
Coming Soon API integration to support bookings, real time inventory thus improving efficiency further.
Extensive customer feedback collected via App & online channels. Regular reporting & process improvements. Tablets OYO’s tablets provided to each hotel owner to manage inventory and customer check in/check out.
We Are Thankful For Your Love… “I really liked overall experience, great location, courteous staff, awesome pricing. The use of technology like online booking, SMS reminders, Google map location made it a good experience.” - Rajiv, Chandigarh “Even at Midnight I have received help from OYO reservations team. My KAM is very prompt in understanding the needs of my customers and suggesting options.” -Soham Sah, Owner, Inde Destination, Jaipur “Great, and very good operational management. Loved it. Will definitely partner with OYO again” - Sreya, Owner, Jasmine Events, Delhi
Awards & Accolades
First Asian Resident to be backed by Peter Thiel’s Foundation
In The News…
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
...
2700+ Organisations Check into an Oyo Daily
And growing every day AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Management Team RITESH AGARWAL: Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO Rooms ABHINAV SINHA Abhinav is a chemical engineer for IIT Kharagpur and an MBA from Harvard. He has more than 10 years of experience in both products and service companies. Most recently he was a Principal at The Boston Consulting Group based in Dallas
Our Team 2000+ motivated individuals
500+ Reservation Employees
From top colleges like IIMs, IITs, Harvard, ISB
$125 Million Raised By The Best Venture Partners Worldwide
WHAT’s IN IT FOR YOU...
`
Centralized booking process through a corporate portal
More earnings through coupons & promotional activities
10% discount on every room booking
OYO partners enjoy a 15 day credit period
Transparency throughout the booking process
Flexible payment options
Why Partner With OYO? The Largest Chain Of Branded Hotels 2,000+ employees in India 3,000+ Properties across 148+ cities Rs. 750 Cr + Investment from Soft Bank, Sequoia Capital, Peter Theil The Choice of TMCs, Corporates and Event Management Companies + 2700 Travel Agents, Corporate and Event Management Companies working with us 3 Million App Downloads 3.8 Million Room Nights Booked Till Date 4.8 lac + Satisfied Customers Customer First Attitude Dedicated Account Managers 24 * 7 Call Center with 500 + Trained Executives Seamless booking, check in and cancellation process Guarantee of Room & Service Quality Standardization of Stay Experience AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
THANK YOU
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO CORPORATE PRESENTATION
Internal Document AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
. . .
CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of Oyo Rooms is strictly prohibited
Agenda
Industry Overview
What is OYO Rooms How we do it What’s in it for you
Why partner with us
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Travel Industry Trends
The hotel industry will touch $1.8 billion by 2016 from a current value of $ 800 Million - Economic Times, 28th Sept,15
60% of all Hotel Bookings are done through Travel Agents th
-NDTV, 29 Oct, 15
Challenges we see in the market: Multiple contracts with multiple hotels or OTAs Mulriple points of faliute which OTAs cant control Ensuring standard customer experience at the same or lesser cost Last minute bookings, check in & check out procedures
Corporate Traveller Trends
Business travel to increase by 15% to US $27 billion in 2016 - TOI, 16th Mar,15
Challenges we see in the market: Adherence to travel policy Control in spend Transparency in reimbursements Approval process for booking
Around 50% of Revenue of TMCs comes through Hotels - DNA India, 27th Sept,15
The OYO Story
RITESH AGARWAL: Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO Rooms.
Our Mission
“Building The World’s Largest Technology Driven Hotel Network”
Our Vision
“Change The Way People Stay Away From Home”
We Have Grown Rapidly In The Past 2.5 Years
May 2013 Founded OYO Rooms, with Single 11 Room Hotel
March 2014 11 Properties in 2 Cities
Across More Than 150 Cities In India… Pan India Inventory of
150 30,000 Cities,
Rooms
Check-in across Mumbai, Delhi, Kolkata, Chennai, Kerala, Chandigarh and many more places across India.
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Travelers Love Us Because We Understand What They Want
Free Wi-Fi
Beds with comfortable spring mattress
Round the clock room service
Clean bathrooms
Trained staff
Toiletries
Customer service team (24x7 call centre)
Spotless linen
Conferencin g facility
Complimentary breakfast
Transformation Detailing Owner Room
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Rooms
In-Room Amenities Bath kit | Mattress | Shower head
Aesthetic Upgrade Decal & lamps | Dollops & boards
Photography & CRS Property made live through visuals & CRS activation
The OYO Family
Parameters
Standard
Star Category: Stay Description
No Frills, Standardized Stay
Price Band:
`999
No of Properties:
1831
Ideal For
Young business travelers and Entrepreneurs
Our Future Forays
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Standard
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Premium
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Elite
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Flagship (Women Preferred Properties)
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
OYO Eco-System
PRODUCT DEVELOPMENT 100+ Engineers from top tier colleges building new technologies everyday
BRANDING & BUSINESS COMMUNICATIONS DEVELOPMENT Brand building through online & offline media
DEMAND Dedicated teams to put more heads in beds
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Property identification, contractual formalities
CITY OPERATIONS Accounts reconciliation, property maintenance, handling escalations
We Leverage Technology To Solve Your Challenges B2B Portal
Central System with Access to Oyo Inventory for Direct Bookings.
How?
24x7 Call Centre/Dedicated Account Manager 500+ members in the customer support team, Relationship managers provide full-time support. Customer Feedback
Coming Soon API integration to support bookings, real time inventory thus improving efficiency further.
Extensive customer feedback collected via App & online channels. Regular reporting & process improvements. Tablets OYO’s tablets provided to each hotel owner to manage inventory and customer check in/check out.
We Are Thankful For Your Love… “I really liked overall experience, great location, courteous staff, awesome pricing. The use of technology like online booking, SMS reminders, Google map location made it a good experience.” - Rajiv, Chandigarh “Even at Midnight I have received help from OYO reservations team. My KAM is very prompt in understanding the needs of my customers and suggesting options.” -Soham Sah, Owner, Inde Destination, Jaipur “Great, and very good operational management. Loved it. Will definitely partner with OYO again” - Sreya, Owner, Jasmine Events, Delhi
Awards & Accolades
First Asian Resident to be backed by Peter Thiel’s Foundation
In The News…
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
...
2700+ Organisations Check into an Oyo Daily
And growing every day AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
Management Team RITESH AGARWAL: Ritesh is the Founder and CEO at OYO Rooms. He was selected for the 20 under 20 Thiel Fellowship which makes him the only Asian to be selected. He started working early at the age of 13 and by 18 he was building OYO Rooms ABHINAV SINHA Abhinav is a chemical engineer for IIT Kharagpur and an MBA from Harvard. He has more than 10 years of experience in both products and service companies. Most recently he was a Principal at The Boston Consulting Group based in Dallas
Our Team 2000+ motivated individuals
500+ Reservation Employees
From top colleges like IIMs, IITs, Harvard, ISB
$125 Million Raised By The Best Venture Partners Worldwide
WHAT’s IN IT FOR YOU...
`
Centralized booking process through a corporate portal
More earnings through coupons & promotional activities
10% discount on every room booking
OYO partners enjoy a 15 day credit period
Transparency throughout the booking process
Flexible payment options
Why Partner With OYO? The Largest Chain Of Branded Hotels 2,000+ employees in India 3,000+ Properties across 148+ cities Rs. 750 Cr + Investment from Soft Bank, Sequoia Capital, Peter Theil The Choice of TMCs, Corporates and Event Management Companies + 2700 Travel Agents, Corporate and Event Management Companies working with us 3 Million App Downloads 3.8 Million Room Nights Booked Till Date 4.8 lac + Satisfied Customers Customer First Attitude Dedicated Account Managers 24 * 7 Call Center with 500 + Trained Executives Seamless booking, check in and cancellation process Guarantee of Room & Service Quality Standardization of Stay Experience AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
THANK YOU
AC ROOMS WITH TV | SPOTLESS LINEN | COMPLIMENTARY BREAKFAST | FREE WI-FI | HYGIENIC WASHROOMS
More Documents from "nafees nooruddin"
Company Profile.docx
December 2019 4
Swot Analysis.docx
December 2019 3
07_chapter 2.pdf
November 2019 2
Installation Of Wall And Floor Tiles
June 2020 0