E-commerce

What is e-commerce? Electronic commerce or e-commerce refers to a wide range of online business activities for products and services. It also pertains to “any form of business transaction in which the parties interact electronically rather than by physical exchanges or direct physical contact.

What are the different types of e-commerce? 

Business-to-business (B2B)

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Consumer (B2C)

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Business-to-government (B2G)

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Consumer-to-consumer (C2C)

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Mobile commerce (m-commerce).

What is B2B e-commerce? B2B e-commerce is simply defined as ecommerce between companies. This is the type of e-commerce that deals with relationships between and among businesses. About 80% of e-commerce is of this type, and most experts predict that B2B e-commerce will continue to grow faster than the B2C segment.

What is B2C ecommerce?

Business-to-consumer e-commerce, or commerce between companies and consumers, involves customers gathering information; purchasing physical goods or information goods and, for information goods, receiving products over an electronic network.

What is B2G ecommerce? Business-to-government e-commerce or B2G is generally defined as commerce between companies and the public sector. It refers to the use of the Internet for public procurement, licensing procedures, and other government-related operations

What is C2C ecommerce? Consumer-to-consumer e-commerce or C2C is simply commerce between private individuals or consumers.

EARLY DEVELOPMENT  Facilitation

of commercial transactions electronically, using Electronic Data Interchange (E.D.I), and Electronic Funds Transfer (E.F.T).  Automated teller machines (A.T.M), and net banking, phone banking.  Online shopping and important concept of Ecommerce invented by Michael Aldrich in UK in 1981.  Online banking used by companies and world famous brands like Ford, Peugeot, Nissan initially.

o From 1990’s E-commerce additionally included Enterprise Resource Planning Systems (E.R.P.S), data mining and data warehousing. o By year 2000 many world wide European and American based companies offered services through World Wide Web (WWW). o People began to associate a word "ecommerce" with the ability of purchasing various goods through the Internet using secure protocols and electronic payment services.

TIMELINES   

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1979-Online shopping invented in UK. 1990-Tim Berners Lee writes the first web browser, World wide web using a next computer. 1992: J.H. Snider and Terra Ziporyn publish Future Shop: How New Technologies Will Change the Way We Shop and What We Buy. 1994: Netscape releases the Navigator browser in October under the code name Mozilla. Pizza Hut offers pizza ordering on its Web page. The first online bank opens. Attempts to offer flower delivery and magazine subscriptions online. Netscape 1.0 is introduced in late 1994 SSL encryption that made transactions secure. 1995: Jeff Bezos launches Amazon.com and the first commercial-free 24 hour internet. Dell and Cisco begin to aggressively use Internet for commercial transactions. EBay is founded by computer programmer Pierre Omidyar as Auction Web.

1998: Electronic postal stamps can be purchased and downloaded for printing from the Web.  1999: Business.com sold for US $7.5 million to ECompanies, which was purchased in 1997 for US $149,000. The peer-to-peer files sharing software Napster launches. ATG Stores launches to sell decorative items for the home online.  2002: eBay acquires PayPal for $1.5 billion.  2007: Business.com acquired by R.H. Donnelley for $345 million.  2008: US eCommerce and Online Retail sales projected to reach $204 billion, an increase of 17 percent over 2007. 

ROLE OF E-COMMERCE IN BUSINESS  Online

Shopping  Online Banking  Online Office suite  Online Payment system  Online Electronic ticket

ROLE OF E-COMMERCE IN BUSINESS  Online

Shopping  Online Banking  Online Office suite  Online Payment system  Online Electronic ticket

ONLINE SHOPPING

ONLINE BANKING

ONLINE OFFICE SUITE

ONLINE PAYMENT SYSTEM

ONLINE ELECTRONIC TICKETTING

GOVT. REGULATIONS In the United States, some electronic commerce activities are regulated by the Federal Trade Commission (FTC).  Activities include the use of commercial e-mails, online advertising and consumer privacy.  The Federal Trade Commission Act regulates all forms of advertising, including online advertising, and states that advertising must be truthful and non-deceptive.  Using its authority under Section 5 of the FTC Act, which prohibits unfair or deceptive practices, including promises about the security of consumers’ personal information. As result, any corporate privacy policy related to e-commerce activity may be subject to enforcement by the FTC. 

ADVANTAGES OF E- COMMERCE ØBeing able to conduct business 24 x 7 x 365 ØAccess the global marketplace ØSpeed ØMarket space ØOpportunity to reduce costs

ØAllowing customer self service and 'customer outsourcing‘

DISADVANTAGES OF ECOMMERCE ØTime for delivery of physical products ØPhysical product, supplier & delivery uncertainty ØPerishable goods ØReturning goods ØPrivacy, security, payment, identity, contract ØDefined services & the unexpected ØSize and number of transactions

CONCLUSION ØIt is basically a wide range of online business for activities products and services ØE-commerce is usually associated with buying and selling over the Internet ØIt has some distinction with E-Business ØComponents for fueling E-Commerce i.e. economic forces, market forces and technology forces