Dsac Presentation 10-15-09

Dining Services Advisory Committee (DSAC) Meeting October 15, 2009

DSAC Meeting Agenda October 15, 2009 • Introductions • Overview of Dining Services • Role of Dining Services Advisory Committee – Working Group – Special Diets, Konrad Johnson

• Update on MSC and other Dining Services Projects • Goals for DSAC – MSC renovation and concept development – Evaluate meal plan model for FY10 and beyond – Facilities renovation

• Next Meeting – Thursday, October 29th, 5:00-6.:30pm

DS Overview

Dining Services – 4 Divisions

Dining Services Catering

Dining Halls (2)

Retail (15)

University Club

Dining Services Financial Performance 2004 - 2009

26,326

26,831

25,816

28,579

25,463

20,000

25,408

27,706

26,349

27,834

26,988

25,000

27,111 28,078

30,000

Revenues Op Expenses

15,000

Net Op Income

10,000

5,000 505 2004

(967)

2005

(846)

2006

(1,357) 2007

2008 (3,171)

(5,000)

Note: Dollar values are in (000's)

(353)

2009

Dining Services – First Five Months • Studied Staffing and Facilities • Visited Successful Dining Programs – – – – – – –

University of Georgia University of Massachusetts Virginia Tech Texas Tech University of Houston Rice UC Berkeley (in October)

• Began Facility Improvement Projects • 3 Short-term goals for all divisions – Improve food quality, image and customer service

Dining Services – Short Term Goals • Food Quality – – – – –

Hiring additional culinary talent New menu development underway 26 New Grab-n-Go Items developed over summer More products made from scratch/baked fresh New food concepts at Sbisa

• Image – – – –

Cleaning, cleaning, cleaning and more cleaning New uniforms Updates to several locations Advertising and graphic design

• Customer Service – – – –

Expanded hours Shuttle – Commons to Sbisa Fish Camp More low cost items

Azimuth – New Counter & Furniture

Azimuth – New Furniture

Azimuth – New Outdoor Patio

FISH Camp @ Duncan

Pavilion – New Menu

Pavilion – Updated Dining Room

Sbisa – New Menu Items

Sbisa – Fresh Stir-Fry

Sbisa – Vietnamese Noodle Bowls

Sbisa – Rotisserie Oven

Sbisa – Ags’ Diner

Sbisa – Waffles All Day

Sbisa – Healthy Choices

Sidewalk Café

Sidewalk Café - Rudder

YTD Transaction Performance • YTD, we’re down 7.4% in transactions from prior YTD • MSC represented 14.52% of prior YTD transactions for Dining Services • Revenue is down only 3.4%

DSAC Meeting Agenda October 15, 2009 • Introductions • Overview of Dining Services • Role of Dining Services Advisory Committee – Working Group – Special Diets, Konrad Johnson

• Update on MSC and other Dining Services Projects • Goals for DSAC – MSC renovation and concept development – Evaluate meal plan model for FY10 and beyond – Facilities renovation

• Next Meeting – Thursday, October 29th, 5:00-6.:30pm

Role of DSAC • From dining.tamu.edu – “The DSAC charge is to obtain ideas from diverse groups who utilize Dining Services. Members will provide information and obtain feedback from constituents and bring back to the council meetings.”

DSAC Meeting Agenda October 15, 2009 • Introductions • Overview of Dining Services • Role of Dining Services Advisory Committee – Working Group – Special Diets, Konrad Johnson

• Update on MSC and other Dining Services Projects • Goals for DSAC – MSC renovation and concept development – Evaluate meal plan model for FY10 and beyond – Facilities renovation

• Next Meeting – Thursday, October 29th, 5:00-6.:30pm

Update on MSC

Upcoming Projects

Sidewalk Café – Academic Building

Sidewalk Café – Academic Building

New Concept - West Campus Library

New Concept - Commons

Future Projects • Remodel of Poor Yorick’s – Summer 2011 • Remodel of Pie-Are-Sqaure – Summer 2011 • Taco Cart on West Campus – Spring 2010

DSAC Meeting Agenda October 15, 2009 • Introductions • Overview of Dining Services • Role of Dining Services Advisory Committee – Working Group – Special Diets, Konrad Johnson

• Update on MSC and other Dining Services Projects • Goals for DSAC • Next Meeting – Thursday, October 29th, 5:006.:30pm

Goals for DSAC • MSC renovation and concept development • Evaluate meal plan model for FY10 and beyond • Facilities renovation – Tour facilities at next meeting

DSAC Meeting Agenda October 15, 2009 • Introductions • Overview of Dining Services • Role of Dining Services Advisory Committee – Working Group – Special Diets, Konrad Johnson

• Update on MSC and other Dining Services Projects • Goals for DSAC • Next Meeting – Thursday, October 29th, 5:006.:30pm

David Riddle | Executive Director 1374 TAMU | College Station, TX 77843 Tel. 979.845.0799 | Cell. 979.574.4914 | Fax. 979.845.2157 http://diningservices.tamu.edu/ | Feeding the Aggie Spirit