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Mahatma Gandhi Mission’s Institute of Management Studies & Research MGM Educational Campus, Sector 18, Kamothe, Navi Mumbai - 410209

PROJECT REPORT ON “SUPPLY CHAIN SOLUTIONS BY ZYCUS” SUBMITTED TO MGM’S INSTITUTE OF MANAGEMENT STUDIES & RESEARCH, NAVI MUMBAI BY

PRATIKSHA SUDAY GHARAT Roll No.06 Batch No:2017-2019

IN PARTIAL FULFILLMENT OF MASTER OF MANAGEMENT STUDIES (MMS), UNIVERSITY OF MUMBAI 20018-2019

DECLARATION

I, Ms. PRATIKSHA SUDAY GHARAT hereby declare that this project report is the record of authentic work carried out by me and has not been submitted to any other University or Institute for the award of any degree / diploma etc.

Signature

PRATIKSHA SUDAY GHARAT

CERTIFICATE This is to certify that Ms. PRATIKSHA SUDAY GHARAT of MGM’s Institute of Management Studies & Research has successfully completed the project work titled “SUPPLY CHAIN SOLUTIONS BY ZYCUS” in partial fulfillment of requirement for the completion of MMS as prescribed by the University of Mumbai. This project report is the record of authentic work carried out by her. She has worked under my guidance.

(Internal Guide) Name: Prof. Saloni Desai Signature:

Counter signed by Name: Signature:

Director: Signature:

ACKNOWLEDGEMENT

TABLE OF CONTENT

Executive Summary

OBJECTIVE OF THE PROJECT To study the supply chain solutions provided by Zycus.

INTRODUCTION Zycus is a leading global provider of complete Source-to-Pay suite of procurement performance solutions. Our comprehensive product portfolio includes applications for both the strategic and the operational aspects of procurement - e Procurement, e Invoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management and Financial Savings Management. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among the hundreds of procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of-breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more.

HOW ZYCUS BEGAN Back in the 1990s, when the commercial Internet was still beginning to revolutionize the way we live, personally and professionally, the founder of Zycus was inspired to develop web-based business applications for procurement professionals. Zycus started its journey in 1998 and like any new company; our first big challenge was to find the very first customer. When Zycus won GE, Zycus knew they were doing things the right way. Ever since, they have continued on the path of innovation to provide sophisticated end-to-end procurement solution suites with one focus – their customers’ happiness. VISION "Procurement as a power-house of futuristic business intelligence, a resourceful profit center, an informed decision maker and a proactive change agent in business organizations across the globe."

MISSION "To inspire the procurement and sourcing teams of the world’s leading organizations to realize their full intellectual and strategic potential by providing them with the best technology solutions and by raising awareness of the enormous contributions they can make to business performance." Zycus’s journey

ZYCUS’S VALUES

INDUSTRY RECOGNITION 2007  Named by Sigaria, the governor of the European Leaders Network,as specialist and underwriter for the company’s Spend Management Knowledge Group.a. 2008  Named among the Top 50 Great Places to Work by Institute India.  Featured among Red Herring 100 Asia. 2010  Named among the Top 10 Solution Providers to Watch for procurement technology in 2010 by CPO Rising. 2013  Won Supply & Demand Chain Executive Top 100 Awards.  Placed in the ‘Leaders Quadrant’ in the Gartner Magic Quadrant for Strategic Sourcing Application Suites. 2014  Declared one of the Top 50 Providers to Know for procurement technology in 2014 by Spend Matters. 2015  Recognized as a leader once more in Gartner Magic Quadrant for Strategic Sourcing Application Suites 2016  Positioned as a ‘Leader’ in the Buy-Side Contract Lifecycle Management & as a ‘Strong Performer’ for Sell-Side CLM and All Contracts by The Forrester Wave: Contract Life-Cycle Management, Q3 2016.

2017  Named as a ‘Leader’ in Gartner Magic Quadrant for Strategic Sourcing Application Suites  Recognized as a ‘Leader’ in The Forrester Wave: eProcurement, Q2 2017.

Procurement Software Suite:  Zycus Source-to-Pay Suite:

COMPREHENSIVENESS OF OFFERINGS: Many pseudo suites or uneven set of products present in the market are inefficient. Zycus solutions are comprehensive and developed to provide a consistent superior functionality and user-experience across their different modules. This commitment of ours implies that we do not just offer ‘each of these modules’ but also offer them ‘in their most advanced form’.

STRONG SUITE-WIDE ANALYTICS: Idle data adds no value. Only when it is churned into useful information, can well informed decisions be taken. Our solutions are backed by strong analytical capabilities with a vision to not only help you in analyzing the past and the present but also to equip you with actionable insights for the unseen future.

TECHNOLOGY INTEGRATION: Built ground-up on the same DNA, each of our modules know how to talk to each other and also how to talk to other technological systems, ERPs and databases implemented at your end. This helps to get you a single version of truth that’s not just consistent but also accessible, no matter which module you are in, at a given point of time.

EASE-OF-USE AND USER ADOPTION: We understand that your goals of making a difference to your organization will need every team member and stakeholder walking in that same direction. We keep that in mind when we design our solution interface. To offer the same experience that users are familiar to in the world of Ms Office and eCommerce, Zycus solutions are incorporated with intuitive and simple-to-use interface that you desire.

RESPONSIVENESS AND CUSTOMER CENTRICITY: An alert ear and a ready helping hand are the two most important things we ensure all our customers have the privilege of. We are responsive so that we can help our customers get the most out of their investment in Zycus’ solutions and can listen to the needs of the market. We have instituted and designed some specific customer engagement programs in this regard, like ROI workshops and Zycus University to serve and understand our customers, better.

SUSTAINED LONG TERM PARTNERSHIP: With huge investments in research & development (R&D) and a healthy internal cash flow, Zycus is here to stay for long. Every Zycus customer is assured of a long-term trusted partnership that comes with us being a self-funded organization committed to organic and self-reliant growth.

Zycus Procure-to-Pay Software Suite: Zycus Procure-to-Pay software is a next-generation suite featuring patented Guided Procurement System (GPS) technology that ensures consistent and accurate buying decisions. Powerful — yet, easy to use — features create a simple and intuitive shopping experience with high visibility into product and supplier details.

eProcurement: Zycus eProcurement software offers a new way to achieve compliance to preferred buying, where the platform itself guides users towards the right purchasing paths based on its intelligent self-learning engine. Powered by patented Artificial Intelligence technology, the Zycus platform guides shoppers seamlessly to best-value purchasing decisions and delivers an unrivaled consumer-like shopping experience with natural language search to drive adoption without sacrificing crucial corporate controls on spending. Zycus eProcurement software seamlessly integrates Catalog Management, Requisition and Approval Workflow, and Purchase Order Management with other procurement functions, yielding superior performance across the entire Source-to-Settle spectrum. Three Steps to Better Management with Zycus eProcurement Software:

1. Robust Catalog Management 2. Guided Requisition Management 3. Simple Purchase Order Management Robust Catalog Management:Our central platform empowers you to manage simple or complex user-access rules and to enable requisitioners to always see updated, consistent catalog options with product validation from suppliers. Guided Requisition Management: Guide shoppers to approved catalogs, contracts, eForms, workflows, and suppliers for any type of requisition with exclusive Guided Buying technology from Zycus.

Simple Purchase Order Management: Eliminate double data entry with easy flipping of requisitions to POs or rapid sourcing events, covering all catalog-based, free-form, and blanket orders.