DEDICATED MICROS COMPANY PROFILE
Company Profile ADA
DEN
Cameras/Housin g
Aerospace Div
TSS Traffic Safety Div
DMG DVMR Div
DTEC
Core Solutions Competencies
AD Aerospace
Dedicated Micros
Core Solutions Competencies
Products:
FireVU
Traffic Safety System
Aerospace Security & Entertainment DVR, Video Servers, Cameras, Accessories Traffic Safety & Mobile CCTV Solutions Intelligent Fire Detection
Company Profile • Based in United Kingdom, own factories in Manchester and Malta • World’s largest & best known branded DVMR manufacturer • Pioneered “Video Multiplexing” • Pioneered “Video Transmission” • Pioneered “ Unlimited Digital Video Recorder” • CCTV industry’s most prestigious award winner IFSEC 1998, 2001, 2002, Best Customer Care in security industry 2002, Queens Award 2003, PSI Product of the year 2003, Most Dynamic U.K. Technology Company 2004, IFSEC 2005/6 Most Innovative Projects, Best Security Manu 2007
Press Release 21-23 January 2007 DEDICATED MICROS CONFIRMED AS DVR WORLD LEADER The latest research findings, published by IMS Research, have confirmed Dedicated Micros market position as the number one supplier of own brand Digital Video Recorders (DVRs) in the global security sector and key local markets. In the IMS Research report, issued in December 2006, ‘The World Market for CCTV and Surveillance Equipment’, Dedicated Micros heads-up the DVR category with an estimated worldwide market share of 6.9%, In terms of regions, Dedicated Micros is particularly strong in EMEA (Europe, Middle East and Africa), leading the way with a dominant 14% share - way ahead of its nearest rival on 5.3%. When it comes to all types of video surveillance equipment, Dedicated Micros strength in depth as a CCTV solutions provider, including CCTV cameras, has been confirmed, ranking highly in 3rd place with a 5.6% market share.
Company Profile • Offices & Service Centres in every continent including UK, Malta, Germany, France, USA, Singapore, Australia, Belgium, Slovenia, Turkey • New office/service centre opened at Dubai Internet City, in 2002, in Saudi 2006 to serve large customer base. New service centres to open in GCC during Q2 2007. • Best Warranty in the industry • Recognised for “Exceeding Customer’s Expectations” • Reputation for innovation, simplicity, reliability and value
Celebrating 25 Years of Innovation JBOD & RAID
2004
EPOS & Retail
2004
ATM Text & Video
2004
ECO 4
2004
Digital Video with Internet Protocol
2003
2003
Evolving with Customer Needs for Managing Video Digital Sprite 2
2002
Digital Sprite Lite
2000
Sprite Lite
Classic Sprite
1999
1995
DVST
1991
Uniplex
1989
Celebrating 25 Years of Innovation Range of Domes
2005
ECO 9/16
2005
Digital Matrix
2005
Digital Sprite 2
2005
BS8418 Monitoring
2006
2006
Evolving with Customer Needs for Managing Video DVIP Server
Common DNA
Wireless Viewing
Efficient Recording
IP Keyboard
IP Encoder
NetVu Console
2006
2006
2007
2007
2007
2007
Sharjah Police HQ Digital Recording Soluti
CCTV, Bank/ATM surveillance & fraud prevention/investigations case studies and emerging technologies
ATM Case Studies
Al Rajhi Bank: Background • Largest financial institution in the GCC • Total ATM estate of ~2200 ATMs: – Drive through ATMs – Remote ATMs at malls, airports, supermarkets, etc. – Lobby ATMs at their 400 plus branches.
• Saudi Arabian Monetary Agency (SAMA) mandate to implement digital video recording at all ATMs, to include: – One external camera to be recorded not only to observe ATM activity but also for the purpose of general security as a public service to help the Kingdom fight crime and terror.
Al Rajhi Bank: Summary • Dedicated Micros products are being deployed in both branches and remote ATMs – 450+ units already installed in branches & 1200+ in ATMs
• Presenting image of SAFETY and most HIGH-TECH bank in Saudi • Cost 14 million riyals to settle disputes and losses due to card skimming and other frauds at their ATMs across the Kingdom in 2004. Using DVIP-ATM these losses are virtually eliminated. • Al Rajhi is also using the system to monitor staff performance and customer issues.
Metadata Indexing Behaviours (Intelligent Video Analysis) Physical location (GPS) Acceleration/decceleration (G-sensors) Identity (Access control, facial recognition, ANPR) Temperature, humidity, etc. (BMS) POS systems ATM transactions Video Motion Detection & Smart Search Alarms & event logging
Common thread
Associating video with external data to simplify retrieval
Increasing Sophistication
• • • • • • • • •
ATM & Banking System Integration
Evidential Quality Recording
Secure Text Integration w/Video
Security Hardware • Digital Video Recorder/Transmitter • Enhanced Communication Module for transaction recording Dedicated Micros Solution
NCR
Competitor Solution
Arabic Transaction Capture
Arabic/English Transaction Capture
Arabized Men
Technology DNA DV-IP Traits – – – – – – – – – –
Native IP 10/100BaseT Ethernet, ISDN & PSTN transmission - simultaneously Alarm reporting via SMS to Central Monitoring Station Web Server supporting Telnet, HTTP, FTP DV-IP & Client Bandwidth Restriction Time Sync with ATM Server Health Check & Remote Fault Reporting Developer tools available for custom applications Built-in firewall for intrusion detection and protection Onboard diagnostics – watch dog, comprehensive logs
Technology DNA DV-IP Traits – Arabic menus and transaction capture – Real Time Embedded Operating System for 100% immunity from viruses and hacking – Compliance with FBI & Scotland Yard recommendation for digital recording standards for banks – Compliance with BS8418 – Up to 2000 Gigabyte HDD & 14 TB RAID option – Up to 6 months recording w/transaction – FTP alarm recording to a central archiving server – Advanced Alarms & Alarm Connectivity – Video Motion Detection & VMD Connectivity – Selectable Duplex Audio Recording & Transmission
What is BS8418? • British Standard for detector activated, remote CCTV monitoring • Ratified as a code of practice in October 2003 • Only systems installed to BS8418 will qualify for a ‘URN’ guaranteeing police response • The standard covers; installation and configuration, CCTV equipment, and CMS procedures • For the Police to issue the ‘URN’ the installation must incorporate a fit for purpose audio challenge facility • Likely to be adopted internationally
BS8418 Complied Central Station
NETWORK ISDN 172.16.87.234
PSTN
SAMPLE NETWORK
172.16.87.235
Equipment Selection Considerations The CCTV system must be capable of providing; – – – – – – – –
Notification of alarms to the CMS Tamper proof alarms (EOL resistive) Entry/exit route with timers Nuisance/stuck detector management Video loss notification Audio challenge System set/unset indication System integrity in the event of comms failure • Secondary signalling path (Landline or wireless) • Maintain recording and alarm management
Transmission CMS Alarms Remote ATM
CMS Station
Operator
Operator
VPN Router
VPN Router Operator
Ethernet Switch ADSL 10Mbs In
Internet
ADSL 128kbs Out
Ethernet Switch
ACD Supervisor
Local Control
Transmission CMS Alarms Remote ATM
CMS Station Operator
GSM Tx
GSM Rx
Operator
VPN Router
VPN Router Operator
Ethernet Switch Internet Ethernet Switch
ACD Supervisor
Local Control
“NetVu Connected” for Banks ATMs INPUT and RECORDING GPS SMS
Retail Branches
Cash In Transit IP Network OUTPUT and CONTROL
Wireless Viewing
Local Security Officers
Administrative Offices
Multi-site PC Viewer
Remote Monitoring Centres
1) Purpose built for the Financial Sector No. 1 System in GCC • The System Standard for top banks in the Middle East • The only DVR solution installed in 1500+ ATMs & 220+ Branches for one Bank in the Middle East • Largest financial sector market share in the GCC • 4000+ installations in Asia and the Middle East • Strategic partnership with Diebold & NCR
2) Single solution for both ATMs and Branch security
DVIPATM ATM Surveillance Up to 4 cameras
Minimal Space
DVIP-Server Branch and ATM Surveillance saving 4-16 cameras Money (expandable)
3) Proven Data and Video Integration for EPOS & the ATM . . . .
Diebold NCR Nixdorf Etc.
Unalterable Image Format
4) Proven Network & Data Security Packet Throttle Utility for Bandwidth
“Passive” Network Operation
Encrypted Video/Data Format One encrypted file
Compliant with Federal Bureau Investigation regulations
Multi level Password Protection Embedded System Non-Windows OS “Read Only” Unalterable Image Format Supports Limited TCP IP Functions
5) Easy and safe remote ATM management with multi-site display Click on a region to open.
Multi-site Drag & Drop Camera Selection
Enter your Password.
Drop Down Tree
6) BS8418 Compliant for remote alarm management Map based Graphic User Interface
Automatic Alarm & Event Routing Based on BS8418
JPEG & MPEG Trans-coding For Bandwidth Management
Alarm Routing To Multiple Monitoring Stations
7) Extensive Search features… Biometric Video Encrypted Transaction Data Data Filter
Hour at a Glance Date & time
Search List Transactions
8) Unparalleled Integration A Selection of Integration Partners •
System Level – – – – – –
•
Loss prevention Intelligent video Access control Central monitoring Network video management etc…
Protocol Support – Domes – IP cameras
•
Comprehensive SDK – Windows DLL – Java toolkit – Scripting language
9) World’s Most Award Winning Security Technology
10) Proven Working Installations Across The World • Al Rajhi Bank,320 Branches & 1600 ATMs, KSA • National Commercial Bank 475 Sites, KSA • Saudi American Bank 440 Remote ATMs, KSA • Banque Al Fransi 74 Branches with ATMs+HQ KSA • Oyak Bank 260 Branches, 945 ATMs, Turkey • Al Bilad Bank All Branches plus ATMs, KSA • Bank Al Jazira, All Branches & Remote ATMs, KSA • BBK All ATMs, Bahrain • First Gulf Bank, Abu Dhabi • KNET (ATM Switch Network) 230 Remote ATMs, Kuwait
10) Proven Working Installations Across The World • National Bank of Kuwait All Branches/ATM, Kuwait • HabibMetro Bank 174 Branches/ATMs, Pakistan • Central Bank of Turkey Headquarter, Turkey • Central Bank of Turkey 85 Branches, Turkey • Central Bank Money Printing Center, Turkey • Bank of Baroda Remote ATM, UAE • Al-Masraf (ARBIFT) Remote ATM, UAE • Finance Bank Headquarter, Turkey • Oyak Bank Headquarter, Turkey • Yapi Kredi Bank Operations Center, Turkey
Thank You!
Salim Idris Technology Consultant Dedicated Micros Middle East (
[email protected])