Existing Plan
COPIER
COPIER
COPIER
180 seats, 7.2 sqm NIA per seat 180 Heads 3% support space
COPIER
average 45% satisfaction
overall “not good”
“opportunity” and “risk”
Space Utilisation……….. 68% utilisation rate 2/3 occupied or 1/3 empty 20% seats semi-occupied
23% unoccupied seat for 3 hours or more
Workshops…………..
“Giving people time to adjust”
telephones IT infrastructure storage
People took an active roll in the idea’s for the new space…….
Brand - Who are we ?
It’s about people…...
Objectives…………….
cost effective efficient
Functional Space creative
reinforce corporate brand A space for the information worker
Collaborative space that evolves
Not one size fits all
flexible understanding
Measurement objectives ……….
user satisfaction brand in the workplace
productive state space utilisation
post move studies
change management
Desk Share Concept……...
100 % er’s
mobile workers
Hot Desking = don’t belong Desk Share = community
Desk Share Concept………... Departments flow into each others areas
Hot Desking = don’t belong Desk Share = community
New Layout - Desk Share Concept………...
COPIER
COPIER
Worked around the groups…….
Desk Share Concept……………….
Desk Share Concept……...
Desk Share Concept………….
Desk Share Concept…………..
Desk Share Concept…………….
Desk Share Concept…………….
Move from average 45% to 59% satisfaction (14% point benefit)
Satisfaction by functionality and effectiveness …………. 0
10
20
30
40
50
variety of workspaces for different kinds of work space for group work overall office layout / space configuration general style of the office ease of access to people I need to interact with office atmosphere
post
pre
60
70
80
Productive state and satisfaction analysis …………….. High
Low
Productive state……………..
Results…………….. Existing 180 seats 7.2sqm/seat 180 heads 7.2 sqm/head 3% support space
New 142 seats, 9.2 sqm/seat 220 heads 5.9 sqm/head 24% support space
5% point improvement in mgr’s and teams productive state 4% negative impact to PA’s and secretaries 14% point improvement in satisfaction