Den Sing

Densing, Grace Roa Contact Details Address : 397-A Zone 1 Kauswagan, Cagayan de Oro City, 9000 Telephone No.: 088-8586319 Mobile No. : 09214241062 Email : [email protected]

Qualification Degree Institute/University Graduation Date

: Bachelor of Science in Accountancy : Cagayan de Oro College - PHINMA Education Network, Philippines : March 2007

Employment History Company Name : Sitel Philippines, Inc. Position Title : Customer Service Representative (In-Bound) Position Level : Level 2 Specialization : Customer Service Industry : Call Center / IT-Enabled Services / BPO Duration : January 2008 –June 2009 Work Description : We are the front liners. We accept the customers call. We assist them with regards to their delivery concerns including the damages, inconveniences and other related issues that the customers experienced with the delivery team and connect the calls to the specialists if the concern is beyond our scope. Our clients are US based. Level 2 agents can handle supervisory calls. Company Name: BCBP Eco-Reach Foundation, Inc. Position Title : Accounting Clerk Industry : Banking / Financial Services Duration : September 2003 – September 2005 Work Description : Assigned in recording Cash Receipts and Disbursements of the Company, Assigned in computing the respective savings of the clients, Assigned in computing the respective loan balances of the clients including the interest, Assigned in scheduling the Board Meetings and presenting the Loan Status of the Company for a particular time frame, Assigned in computing the respective payroll of the employees, Present Projected Loan Portfolio and Financial Budget every month to the Board of Trustees, Other related jobs not included above. Company Name : Densing and Associates, CPA's Position Title : Bookkeeper Trainee Specialization : Finance - General/Cost Accounting Industry : Consulting (Business & Management) Duration : May 2002 – September 2003 Work Description : Recording Cash Receipts and Disbursements transactions, Double check the books of accounts (vouching), Double check the worksheets and financial statements. (cross footing), Assist the audits of my superior to his respective clients. (including preparation of "Report of the Independent Auditor"), Other related jobs not included above. Skills Proficient with MS Excel, MS Powerpoint, MS Word and other Microsoft Office Applications. I’m a Computer Savvy with good Personal Relations. Knowledgeable with General and Cost Accounting, Bookkeeping and can navigate PeachTree and Quickbooks Accounting Can speak and write fluent English Text Resume / Additional Info I'm a fast-learner, flexible, willing to be trained and open for comments and corrections. I am very professional as far as my job is concern and is very particular to my time, keen to every detail as required in my job and accountabilities. I can work with minimum supervision and can easily adopt to changes. Personal Particulars Age Date of Birth Gender Marital Status

: 25 years : 8 Sep 1983 : Female : Single

References References will be available upon request.