Deming Prize

A Productions and Operations Management Assignment on

Deming Prize Submitted By: Anshuman Sharma (08PG 289) Kushal Rastogi (08PG 313) Priya Rajvansh (08 PG 334)

Alliance Business School, Bangalore

What is Deming Prize?  Deming’s Prize is the Japanese quality award for individuals and groups that have contributed to the field of quality control.  Established in 1951 by Japanese Union of Scientists and Engineers (JUSE) to recognise those who excel in quality control and as a way of driving quality control.  It was also established to thank Dr. Deming for his accomplishments and impact in the Japanese industry.

Different Sections Under Deming Prize

Deming Prize

Deming Prize for Individuals

Deming Application Prize

Quality Control Award For Factories

The Deming Prize for Individuals 

This prize is for individuals or groups



It is given to: Individuals who have made outstanding contributions to the study of TQM or statistical methods used for TQM, or Individuals who have made outstanding contributions in the dissemination of TQM.

4. 5.

The Deming Application Prize  For organizations or divisions of organizations that manage their business autonomously  Given to organizations or divisions of organizations that have achieved distinctive performance improvement through the application of TQM in a designated year

The Quality Control Award for Operations Business Units  For operations business units of an organization  Given to operations business units of an organization that have achieved distinctive performance improvement through the application of quality control/management in the pursuit of TQM in a designated year

Criteria for awarding Deming Application and quality control prize BASIS

Weight Age (Out of 100 Points)

1.Management policies and their deployment regarding quality management

20

2.New product development/or work process innovation

20

3.Maintenance and improvement of product and operational qualities

20

4.Establishment of systems for managing quality, quantity, delivery, costs, safety, environment, etc

10

5.Collection and analysis of quality information and utilization of information technology

15

6.Human resources development

15

1. Management policies & their deployment regarding quality management (20points) a. Under clear management policies that reflect its management principles, industry, business, scope and business environment, the company has established challenging, quality-oriented, customer-driven business objectives and strategies. (10 points) b. Management policies are deployed throughout the organization and implemented in a united way. (10 points)

2. New product development/or work process innovation (20points). a. The company actively develops new products (including services) or innovates work processes. (10 points) b. New products need to satisfy customers’ requirements. In the case of work process innovation, it must contribute greatly to the efficiency of business management. (10 points)

3.Maintenance and improvement of product and operational qualities (20 points) a. Daily management (10 points) Through standardization and education/training, the company rarely has troubles in daily work and major operations in each department have been stabilized. b.Continuous improvement (10 points)  The company makes improvements on quality and other aspects of its business in a planned and continuous manner.  It has reduced claims and defect problems in the market or the succeeding processes.

 It has been maintaining claims and defect problems in the market or the succeeding processes at extremely low levels.  The customer satisfaction rate has improved.

4. Establishment of systems for managing quality, quantity, delivery, costs, safety, environment, etc. (10 points)  The company has established the necessary systems among the ones listed above and utilizing them effectively.

5. Collection and analysis of quality information and utilization of information technology (15 points)  The company collects quality information from the market and within its organization in an organized manner and utilizes it effectively. Together with the use of statistical methods and information technology, such information is utilized effectively for developing new products and maintaining and improving operational qualities..

6. Human resources development (15 points)  The company educates and develops its human resources in a planned manner resulting in maintaining and improving product and operational qualities.

The Application Process The Process Can Last For Years To Finish Consult with the Deming Prize Committee

Document Examination F A I L S

Examiner sends the applicant their findings

Complete & submit application form

PASSES

Submission of QC practices & Description of Business activities

Eligible for onsite examination

On-Site Exam. & the decision of the winners is made by the Board of Directors

Televised Announcement (Refer to Notes in this slide for explanation)

Deming Prize to Indian Organisations               

Sundaram-Clayton Limited, Brakes Division Sundaram Brake Linings Ltd. TVS Motor Company Ltd. Brakes India Ltd., Foundry Division Mahindra and Mahindra Ltd., Farm Equipment Sector Rane Brake Linings Ltd. Sona Koyo Steering Systems Ltd. Indo Gulf Fertilisers Ltd. Lucas-TVS Ltd. SRF Ltd., Industrial Synthetics Business Krishna Maruti Limited, Seat Division Rane Engine Valves Limited Rane TRW Steering Systems Limited, Steering Gear Division Asahi India Glass Limited, Auto Glass Division Tata Steel Limited

(1998) (2001) (2002) (2003) (2003) (2003) (2003) (2004) (2004) (2004) (2005) (2005) (2005) (2007) (2008)

Quality Control Award for Operations Business Units

 Hi-Tech Carbon GMPD  Birla Cellousic, Kharach-A Unit of Grasim Industries Ltd.  Reliance Industries Limited, Hazira Manufacturing Division

(2002) (2003) (2007)

The Deming Prize Event Schedule for 2009

What differentiates Deming prize from others? Basis

Baldrige Award

Deming Prize

ISO 9000

Purpose

Encourage sharing of competitiveness learning and drive this learning nationally.

Award companies that continually apply companywide quality control based on statistical quality control .

Provide common basis for assuring buyers that specific practices, including documentation conform with provider's state quality systems.

Focus

Customer satisfaction prevention of quality problems

Customer satisfaction prevention of quality problems.

Conformity to practices specified in the registrant's own quality system.

Contd. Eligibility

Limited to U.S. companies only

Individuals, factories and divisions or small companies worldwide.

Time frame

1 year cycles; renew 2 to 5 years; after 5 years. preparation with JUSE; apply when ready.

Companies, divisions and facilities around the world . Takes 6 to 12 months depending on starting point and urgency.

Contd.

Information sharing

Winners required to share nonproprietary information on quality strategies with other U.S. organizations .

Dissemination of

Registrants have no

information is voluntary and minimal.

obligations to share information with others.

Thank You!