Dealers

FRANCHISEE RELATED DATA AREA OF APPOINTMENT

S r.N NAME OF SSA o. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

AMRITSAR AMRITSAR AMRITSAR BATHINDA BATHINDA BATHINDA BATHINDA CHANDIGARH CHANDIGARH CHANDIGARH CHANDIGARH CHANDIGARH CHANDIGARH FEROZEPUR FEROZEPUR FEROZEPUR FEROZEPUR FEROZEPUR FEROZEPUR FEROZEPUR HOSHIARPUR HOSHIARPUR

Franchisee

M/s Digitac Computer M/s Airtech Refrigeration M/s U.S.Computers M/s Nitish Trading House M/ J.R.Enterprises M/s Sodhi Sales corporation M/s Shakti Enterprises M/s Sahib Electrowave M/s Sahib Electrowave M/s Akash Agencies M/s Akash Agencies M/s Preimer Electricals M/s Adarsh Traders M/s S.R. Madical Agencies M/s Aneja Enterprises M/s Shakti Enterprises M/s Shakti Enterprises M/s S.R. Madical Agencies M/s Aneja Enterprises M/s J.R.Enterprises Kapoor Medical Agencies Dayal Medicos

SHOWROOM ADDRESS

CONTACT PERSON NAME

Opp. Maya Cinema,Chheharata ,Amritsar 5-8,Simran plaza,Queens Road Amritsar 77,Hall Bazar,Amritsar Shakti Complex,The Mall ,Bathinda Mall Road Near Bus Stand,Goniana Main bazar, Mansa Lehra Bazar, Rampuraphul SCF 215, Near Bus Stand, Manimajra, Chandigarh Booth No. 8 33KVA Building Sector-17 B, Chandigarh Bay Shop 382, Sector-44D, Chandigarh SCO 359, Sector-35B, Chandigarh Shop No 49,Phase-I,Mohali(Appointed on 20-02-2008) SCO 196, Sector-16, Panchkula Azad Chowk Ferozepur Cantt Kot Ise Khan Road,Main Bazar Zeera Partap Road Kakka Plaza, Moga Buragujjar Road, Mukatsar Sahitya Sadan Road, Abohar GT Road, Malout Main Bazar, Jaitu Mall Road Hoshiarpur

Randeep singh Arora Gautam Sharma Jasjeet Singh Anil Bansal Ashok Kumar Jiween Kumar Jagdish Kumar Sumit Sidhu Sumit Sidhu Harish Dhingra Harish Dhingra Ramesh Garg Vikas Goel Rajesh Garg Sandeep(Rinku) Sonu Mandip Naveen Sandeep Sukwinder Garg Rajesh Kapoor

9417000689 9463133500 9464226677 9417115083 9417030967 9417540004 9417100067 9417600023 9417600023 9417026000 9417026000 9417792001 9417018023 9417300097 9417050356 9417900012 9417900073 9417045745 9417050356 9417300067 9463502291

Ajnala and srrounding areas Amritsar civil City Area Bathinda City Bathinda outer Mansa,Sadulgarh Rampura, Talwandi Sec 1to15,sec26,Manimajra,Khudaali Sec 16 to 25 ,Sec 27,28& Indl. Area-I Sec 29 to 34,Sec 44 to 51 & Indl. Area-II Sec 35 to 43,Sec 52 to 56,Maloya Entire Mohali & Kharar except Ratwara Sahib Entire Panchkula & Chandimandir Ferozepur,Faridkot, Sadiq Zeera Moga & Bhagpurana Jalabad,Muktsar & Guruhar sahai Fazlika & Abhoar Malout,Lambi and Gidderwaha Kotkapura and Nihalsingh wala Hoshiarpur city area

9417892444

MOBILE NO

AREA NAME

e-mail- id

AREA CODE ASR-01 ASR-02 ASR-03 BTH-01 BTH-02 BTH-03 BTH-04 CHD-01 CHD-02 CHD-03 CHD-04 CHD-05 CHD-06 FZP-01 FZP-02 FZP-03 FZP-04 FZP-05 FZP-06 FZP-07 HSP-01

[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

Jajaon Road,Malpur

Rajiv Sharma

Mahilpur city & SDE(T),HSP

[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] HSP-02 [email protected]

23 HOSHIARPUR M/s Dayal Medicos

Vijay market, Dasuya

Rajeev Kumar Sharma 9417892444

Dasuya,Mukerian,Hazipur Talwara Block

HSP-04 [email protected]

24 HOSHIARPUR M/s Dayal Medicos

Sembhi Market, Chandigarh road, Garhshankar

Rajeev Kumar Sharma 9417024785

Balachaur,Saroya Block,Garhshankar

HSP-05 [email protected]

25 JALLANDHAR M/s F.C.Aggarwal

GPO Xge,Kishanpura Xge,JP Nagar,Indl Area Focal point,Part of JAL-01 [email protected] MTS ,Old Sabzi Mandi Jl Cantt. Xge,Urban-Estate PhJAL-02 [email protected] I,Raipur,Alipur,Jamsher,Udhopur,Mithapur Lamba,Chitti,Athola,Pt of MTS,JP Nagar,Wadala,SSC,Basti JAL-03 [email protected] Sheikh

Shop No.1 Sainik Rest House Mkt Road, Jalandhar

Rajesh Aggarwal

9417089490

SCF 62,UEP-1,Jallandhar

Rajesh Aggarwal

9417089490

Near Basant model Co-Education School,Basti Shiekh,Jallandhar

Rajiv Aggarwal

9417089490

Booth No. 69 ,Focal Point Market,Jallandhar

Rajesh Aggarwal

9417089490

29 JALLANDHAR M/s S.R. Madical Agencies 30 JALLANDHAR M/s Shri Ram Enterprises

22-23,Royal Tower ,Nakodar

Rajesh Garg

9417300097

Talhan,Hazara,Jandusinga,Adampur,Patara,Dhandore,MTS,Lamb Jal-04 [email protected] a,Ramamandi,Nangal All Xges of Nakodar SDCA JAL-05 [email protected]

10,Singla Market,OPP Bus Stand Phagwara

Rajiv Aggarwal

9417671700

All Xges of Phagwara SDCA

31 32 33 34

M/s Saraswati Gas service M/s Dyal Medicos M/s Rajan Electronics M/s J.D. Marketing

16 Improvement Trust,Shopping Comp. Kapurthala 26-27,KC Plaza,Chandigarh Road, Nawanshahar College Road Jagraon

Mr. Mahajan Mr.Rajeev Rajan Goyal

9417772008 9417892444 94179-00786

ALL Xges of Kapurthala SDCA Nawanshahar Jagraon Tehsil

JAL-06 [email protected] JAL-07 [email protected] JAL-08 [email protected] LDH-01 [email protected]

Dhaliwal Complex ,LDH-FZP Road ,Opp FCI,Raikot

Harsh Mahajan

94178-90900

Raikot Tehsil

LDH-02 [email protected]

35 LUDHIANA 36 LUDHIANA

M/s Aggarwal Gift center M/s Neha Telecom Samrala

Shop No. 06 ,Ashoka market,Samrala road Khanna

Tek Chand Mittal

94177-16761

Kanna and Payal Tehsil

LDH-03 [email protected]

Shop No.06,New Dhillon Market, Khanna Road,Samrala Harinder Singh

94174-21021

Samrala Tehsil & some conn area of LDH

LDH-04 [email protected]

37 LUDHIANA

M/s Rajan Electronics

989,I Block BRS Nagar,Opp Bank of Punjab,Ludhiana

Sandeep Goyal

94176-00000

38 LUDHIANA

M/s Maini Sales Corporation

Madoh complex ,Shop No. 02 ,Ferozepur Road,Ludhiana

Manav Maini

9417810007

Shop No 2 &3 tansport Nagar Link Road, Ludhiana

Ram Bhaj

9417750777

Manish Garg

9463567784

Corp. area from JL bypass to SML chowk-Dholewal chowk Area between LDH -Mktl Rly line upto Jagraon bridge & LDHDelhi road

LDH-08 [email protected]

Shop No. 49 Dhana Mandi, Gill Road, Ludhiana

M/s Ashwani Trading Company M/s Ramesh Chander Amrit Sagar

Patel Chowk, Pathankot Lakkar Mandi , Batala

Ravi Kumar Sanjeev Mahajan

9417228855 9417066666

PTK,Jugial,Baimal,Narot Jaimal Singh Batala

PTK-01 [email protected] PTK-04 [email protected]

M/s Preimer Electricals

Bahera Road, Patiala

Sumit

9417608200

Area covered by E-10B,OCB,SMD,DET-Extl -1 Xges

PTL-01 [email protected]

Bahera Road, Patiala

Sumit

9417210984

Gurdwara Road Rajpura Town

Anhush Verma

9417055440

46 PATIALA 47 PATIALA

M/s Goyal Electronics M/s Happy Sales Agencies

Main Bazar MandiGobindgarh Mathuradass Market, Sirhind

Sanjay Goel Tanish Singla

9417025500 9463491200

Tripuri,Sukhram colony,U.E.-1,UE-2,few area of RJP SDCA RJA 5 ESS,RSU & other Grp Xges,Zkp,Baltana,Derabassi,Lalru,Dappar,Banur Nabha SDCA SRD SDCA,Basantpura,Bhagrana,Gajju Khera

PTL-02 [email protected]

45 PATIALA

M/s Preimer Electricals M/s Kulluram Rajinderpal

48 ROPAR

M/s Vasudeva Distributor

Near Vikrant Hotel Railway Road, Ropar

Vishal Sachdeva

9463388848

Morinda,Kurali,Chamkaur Sahib

RPR-01 [email protected]

49 50 51 52 53

M/s Nitish Traders M/s Akash Agencies M/s Omprakash Kedarnath M/s Goyal Automobile

Opp to OBC Near Bus Stand Morinda Shop No. 32, Railway Road, Nangal Chhota Chowk Sangrur Main Road, Sunam

Anil Bansal Harish Dhingra Sushil Kumar Rajkumar Bansal

9463144044 9417024996 9417234222 9464350005

Ropar,RTP,Ghanouli,Bharatgarh Nangal,Nurpurbedi,Anandpur Sahib Sangrur, Bhawanigarh Sunam, Dirba,Lehragaga,Monnak

RPR-02 RPR-03 SRR-01 SRR-02

M/s Norata Ram Goyal & Sons

Kali Devi Mandir Road, Malerkotla

Bhushan Kumar

9463588211

Malerkotla,Ahemdgarh & sher garh Cheema

M/s J.R.Enterprises Total

K C Road, Opp Dr.Vijay, Barnala 0

Lokesh Bansal 0

9463293000

Barnala,Dhanoula,Mahelkalan Tapa 0

26 JALLANDHAR M/s F.C.Aggarwal 27 JALLANDHAR

M/s Shri Ram Enterprises

28 JALLANDHAR M/s F.C.Aggarwal

JALLANDHAR JALLANDHAR LUDHIANA LUDHIANA

39 LUDHIANA 40 LUDHIANA 41 PATHANKOT 42 PATHANKOT 43 PATIALA 44 PATIALA

ROPAR ROPAR SANGRUR SANGRUR SANGRUR

54 SANGRUR

M/s Saraswati Gas service M/s Garg Trading company

Corporation area south of sidhwan canal up to FZR Road,Fz Road upto Jagraon bridge. Corporation area north of sidhwan canal up to FZR Road,Fz Road via Bharat nagarupto Jagraon bridge.

LDH-05 [email protected] LDH-06 [email protected]

LDH-09

PTL-03 [email protected] PTL-04 [email protected] PTL-05 [email protected]

[email protected] [email protected] [email protected] [email protected] SRR-03 [email protected] SRR-05 [email protected] 0

0

0

0

Name of SSA

Phone No. of DET(Mktg.) Of SSA's Name & Designation

Mobile No.

Amritsar

Sh. Jasbir Singh

9417010022

Bathinda

Sh. H.S. Narula, DET0Sh. H.S. Narula, DET

9417200042

Chandigarh

Sh. Y.P.S. Arora

9417892222

Ferozepur

Sh. Avtar Singh Azad

9417800455

Hoshiarpur

Sh. Harcharan Singh

9417421829

Jalandhar

Sh. Pankaj Kapoor

9417890500

Ludhiana

Sh. Parveen Kumar

9463400045

Patiala

Mr. Dutta23Sh. H.S. Narula, DETŀ Mr. D

9417373273

Pathankot

Sh. Mohinder Lal

9417802545

Ropar

Sh. K.R. Choudhary

9463602311

Sangrur

Manohar Lal

9417602535

Nodal Officers and Appellate Authority As per Instructions of TRAI on Telecom Consumer Protection & Redressal of Grievances Regulation, 2007 (3 of 2007), for the effective, speedy and inexpensive redressal of grievances of consumers of BSNL , Punjab Telecom Circle, Nodal Officers have been appointed in all SSAs/Telecom Distt. including an Appellate Authority at circle level to discuss and resolve the complaints/problems relating to basic telephone service, broad band, internet service, unified access services. For Mobile services, a Nodal Officer at Zonal Call Center also has been appointed. Names and contact details of the Nodal Officers of respective Telecom Distt./ SSA/Circle Office and that of Appellate Authority are given below for the convenience of our esteemed consumers.

Land line No. 01832228668 01642246557 01722620074 01632244439 01882244104 01812402626 01612424231 01752220000 01862230600 01881222700 01672222288

FAX No. 2222266 2246802 2622411 245992 253104 2405010 2770381 2308303 2233398 225500 222225

Appellate Authority will accept and entertain the appeals from the consumers in case they are not satisfied with the redressal of their grievances by the respective Nodal Officers of their area. Appeals can be made to the Appellate Authority in specified Performa Nodal Officers along with their contact detail, SSA /Area wise. Name of Telecom Distt./SSA

Sr. No.

Circle Office Chandigarh

1 Amritsar

2 Bathinda

3 Chandigarh

4 Ferozepur

5 Hoshiarpur

O/o CGMT, BSNL, Punjab Name/Desigatio Circle, n of Contact Details Room .No. 225, Plot Nodal Officer Office Address No.-2, Sanchar Sadan, Sector-34A, Sh. A.K. Kararha Chandigarh. DGM (OPN) O/o GMT, BSNL, Telephone Bhawan, BBlock, Ranjit Avenue, O/o GMT, Sh. Balkar Singh Amritsar. BSNL, DEP (OPN) Telephone Bhawan, Bharat Nagar, O/o GMT, Sh. Kashmiri Lal Bathinda BSNL, CAO/NO Telephone Exchange Building, Sector-34-A, Sh. Vinesh Bhatia Chandigarh DE (Computer) O/o GMT, BSNL, CTO O/o GMT, Building, BSNL, Sh.Gulshan Kumar Bedi Ferozepur. Telephone DE (OPN) Bhawan, Railway Mandi, Sh. Ajit Ram SaroyaHoshiarpur. DE (OPN)

Phon es Office

Fax

[email protected]

0172-2604546

0172-2614600

[email protected]

0183-2500200

0183-2222266

[email protected]

0164-2246845

0164-2246245

[email protected]

0172-2662654

0172-2665975

[email protected]

01632-248848

01632-243179

[email protected]

01882-240103

01882-244155

[email protected]

0181-2456008

0181-2282889

[email protected]

0161-2403125

0161-2444399

[email protected]

0175-2215432

175-

E-mail Address

6 Jalandhar

Sh.H.C.Gumber

DE (ADMN)

O/o GMT, BSNL, CTO Complex, Jalandhar.

7 Ludhiana

Sh. R.K. Goyal

DE (OPN)

O/o GMT, BSNL, 4th Floor, Bharat Nagar,Chow nk Ludhiana.

8 Patiala

Sh. S.L. Verma O/o GMT, BSNL, Leela Bhawan Chownk, DE (PG/Admn) Patiala.

2221485

9 Pathankot

Sh. Kuldip Raj

[email protected]

0186-2222744

0186- 2233211

O/o GMT, BSNL, Near Kali Mata Mandir, DE (OPN& Computer)Pathankot. 10 Ropar

Sh. Anil Kumar

[email protected]

01881-227603

01881-227119

[email protected]

01672-222288

01672- 222225

Phon es Office 0172-2604747

Fax 0172-2646100

Phon es Office 0124-2438222/

Fax 0124-

2340594

2340594

O/o GMT, BSNL, Behind Improvemen t Trust Office,Giani Zail Singh Nagar Roop Nagar.

DGM (OPN) 11 Sangrur

Sh. Tejinder Singh O/o GMT, BSNL, Telephone Exchange Building, Sangrur

DE (Sales) 12 Appellate Authority for the service area of Punjab Telecom Circle Name of Circle

Name/Desginati on of Officer Contact Details Office Address

E-mail Address

SN Punjab Circle

Sh. H.K. Verma GM (OPN)

[email protected]

O/o CGMT, BSNL, Punjab Circle, Room.No. 226, Plot No.-2, Sanchar Sadan, Sec34A, Chandigarh.

1

Nodal Officer for Mobile Services at Zonal Call Center Gurgaon Name of Circle

Name/Desginati on of Officer Contact Details Office Address

E-mail Address

SN North

1

Ms. Paramjeet Kaur

DE (CC)

[email protected]

Plot No. 409, Udyog Vihar, Phase-III, Gurgaon

Name of SSA Amritsar Bathinda Chandigarh Ferozepur Hoshiarpur Jalandhar Ludhiana Patiala Pathankot Ropar Sangrur

Phone No. of DET(Mktg.) Of SSA's Name & Designation Sh. Jasbir Singh Sh. H.S. Narula, DET0Sh. H.S. Narula, DET Sh. Y.P.S. Arora Sh. Avtar Singh Azad

Mobile No. 9417010022 9417200042

Land line No. 0183-2228668 0164-2246557

FAX No. 2222266 2246802

9417892222 9417800455

2622411 245992 253104 2405010 2770381 2308303 2233398 225500 222225

Sh. Harcharan Singh

9417421829

Sh. Pankaj Kapoor Sh. Parveen Kumar Mr. Dutta23Sh. H.S. Narula, DETŀ Mr. D Sh. Mohinder Lal Sh. K.R. Choudhary Manohar Lal

9417890500 9463400045 9417373273

0172-2620074 01632-244439 01882-244104 0181-2402626 0161-2424231 0175-2220000

9417802545 9463602311 9417602535

0186-2230600 01881-222700 01672-222288

DET (COML. & Mobile)

H. S. Narula

Tab. Chloroquine Tab. Aspirin

COML & MOBILE 244439 94172-00042

Ephidrine PovidoneLodine

94172-00042

Antacid Chlorpheniramine Chlorhexidine & Cetrimide Benzyl Benzoate Lotion Anti-Haemorrrhoidal Ointment Whifield Aintment Amoxacillin/ Amplicillian/ Pencillin/ Phenoxymenthy Paracetamol Tablet & Syrup Simple Cough Linctus Codeine Co-Trimoxazole (Septran) Metronidazole Primaquine Sodium Bicarbonate Vit B Complex Vit D Vit A Vit C Atropine

Ergometrine Sulphadinsidin e Ferrys Sulphate Orall Pills Folic Acid Mebendazole Lyso Solution Oral Rehydration Salt Tetracycllin Eye Ointment Lindane Megnesiym Trisillicate GentionViolate Solution Glycrin Suppoditory Iodised Salt Senna Ispaghula Calamine Lotion Activated Charcoal Iodised Salt