Dbl From Guardian Letter

8/24/09 Dear Broker, We are pleased to announce that effective October 1, 2009, Guardian will take over the administration of our state mandated disability benefits previously handled by a third party administrator, Arista. This change will provide you and your clients with an enhanced customer experience by centralizing billing and claims administration and providing you with a single contact number for questions on all Guardian coverages. The transition will be seamless and there will be no interruption of coverage. Impacted planholders will be notified of the following change in contact information: Planholder Customer Service: 888-278-4542, Monday – Friday 7 am – 5:30 pm EST Mailing address for payments: State Mandated Disability P.O. Box 6012409 Newark, NJ 07108-3509 Member claims submissions and inquiries: The Guardian Life Insurance Company State Disability Claims P.O. Box 26150 Lehigh Valley, PA 18002-6150 Toll-free Number: 1-800-268-2525 Fax: 610-807-2953 Email: [email protected] Hours: 8:00 AM - 5:30 PM EST Please note that due to our internal system controls, some planholders may be notified of a new plan number or extension. We thank you for your business and look forward to meeting your clients’ employee benefit needs for many years to come. Should you have any questions please contact me at [insert information]. Sincerely,

Tom Healy Regional Group Manager

The Guardian Life Insurance Company of America 7 Hanover Square, New York, NY 10004

2009-7151