Cv Samir El-khoury - Mba, Be, Pmp.pdf

Samir El-Khoury, MBA, BE, PMP Dubai, United Arab Emirates, ℡: +971 50 785 6020, @: ​[email protected]​, url : ​linkedin.com/in/samirkhoury/

Senior Manager - Strategy and Transformation Leading corporate transformation projects to drive agile implementation of strategic and operational goals 12+ years of corporate management and transformation experience, leading teams in cross functional roles in the delivery of strategic and operations projects. Expertise in business operations management, strategic planning and implementation, organizational transformation, agile project management, financial advisory, business plans and proposals and team leadership. Proactive and organized professional, delivers accurate reporting and analysis to Board and C-level executives on strategic/operational management and decision making. Maintains excellent interpersonal communication, public relations and presentation skills. PMP certified. ​Languages:​ Native Arabic, French, English.

KEY ACCOMPLISHMENTS o

o o o o o o

Led the review of the commercial unit of a GCC company including processes, governance and organization – the scope included proposing a new operating model for the commercial unit, designing a number of core processes including agency sales management, discount management, research and designing a number of human capital interventions including a new organization design and a pricing sheet for media planning. Managed several transformation projects for a leading pay-TV and OTT business using Agile project management methodology. Built and Managed the PMO function of a leading multinational consultancy (5+ simultaneous projects, $300k+). Led a team of 8 persons that successfully implemented and operated a resource management system for a 600-person workforce of a media production and operations department. Negotiated and closed USD500k+ deals, managed partner relations for the development of ADMC’s OTT and IPTV platforms with Telcos, Technology Partners, Content Owners, Agencies and others. Managed the process/procedure reengineering of a major GCC based Media company.. Managed USD15m+ financial advisory projects in Healthcare, FMCG, Real Estate, Construction, Hospitality, in MENA region.

KNOWLEDGE AND EXPERTISE ● Strategic Planning & Analysis ● Operations Management ● Team Leadership

● Organizational Transformation and Development ● Agile Project Management

● Financial Advisory ● Budgeting and Planning ● PMP, Scrum and Agile expert

PROFESSIONAL EXPERIENCE OSN Senior Manager - Strategy and Transformation

2017 - present Dubai, United Arab Emirates

• Managing cross functional (DTH, Business and OTT) Customer Strategy and Planning projects. • Leading operational and corporate transformation initiatives alongside the corporate transformation and PMO office. • Data Council representative. Leading the business towards a data driven organization. CEB (Middle East) PMO Manager

2016 - 2017 Dubai, United Arab Emirates

• Running the day-to-day delivery of medium to large projects involving several internal and external stakeholders and throughout the complete project cycle (i.e. from resourcing and staffing to quality control and post-delivery closure). • Managing post-sales client relationship for delivery satisfaction and continuous improvement. • Building the PMO Function through the development of the process and procedures manual along with responsibilities matrix to ensure clear project management operations. Deloitte and Touche (Middle East) Management Consultant

2013 - 2015 Abu Dhabi, United Arab Emirates

• Led 5+ projects as part of the Strategy and Operations practice for public and private service in several industries. • Reviewed and implemented improvements to the commercial function of a major GCC company including the setup of sales strategy and operations, management of agency relations and campaign management methodologies leading to a perceived improvement in decision making process and bottom line financial results. • Developed and implemented strategic and operational recommendations for the customer service department of a UAE government entity, including the setup of the entity’s contact center. • Directed the development of 10+ client technical and commercial proposals, ensured client relations management. • Participated in the development of thought leadership publications for the development of client base. • Introduced new client leads and led preliminary negotiations for the development of the client network.

Samir El-Khoury, MBA, BE, PMP Dubai, United Arab Emirates, ℡: +971 50 785 6020, @: ​[email protected]​, url : ​linkedin.com/in/samirkhoury/

Freelance Project Manager

2012 - 2013 MENA

• Developed a 5-year business plan including a market research and a feasibility study for social and healthcare centers expansion project for a multinational NGO based in Lebanon. • Partnered with a UAE-based consulting firm to lead on the planning of the MENA expansion plan of a UK-based broadcast technology solution provider. • Hired by a UAE-based production company to manage the business operations of a major project in Lebanon. Abu Dhabi Media Company Senior Business Planning & Project Manager

2008 - 2012 Abu Dhabi, United Arab Emirates

• Project Manager and Strategic Planner for major new ventures (Pay-TV business, new radio stations). • Modeled the 5-year financial plan for the broadcast business unit, as part of the corporate strategic plan. • Managed the business unit budget planning and control over 4 consecutive fiscal years, including commercial performance estimation, marketing budgets. • Worked across divisions and advised department heads and HR managers on manpower planning, recruitment and performance management, including development of KPIs for monitoring and evaluation (M&E) reporting. • Led and managed the scoping, design and implementation of information and resource management systems for several turn-key projects, including business performance management and broadcast media operations. • Liaised and coordinated with 3rd party experts from public and private sector, from the Abu Dhabi Crown Prince Office, Ministry of Finance, Booz & Co, PwC, Ernst &Young, ITN, TwoFour54 and others, on HR management and operational analysis, strategic planning and business due diligence. BD Consult Senior Associate

2006 - 2008 Beirut, Lebanon

• Led teams of professionals and client quality officers on 10+ change management projects (Process / Procedures design and mapping using MEGA software, policies development, harmonizing policy and outcomes). • Conducted USD15m+ financial feasibility studies and research validation for companies in various fields of activity; Investment and Financial Services, FMCG, Banks, Real Estate, Construction, Hospitality, Retail, Freight and Transport. • Advised and Assisted 3​rd​ party business managers and owners in their decision making, for new ventures and investments. Lebanese Broadcasting Corporation Group Business Management Analyst • • • • •

2005 - 2006 Adma, Lebanon Conducted research on TV content offering, program grid strategies and other - part of scoping and development of LBC’s strategic plan. Conducted analysis and provided liaison and coordination for the LBC’s due diligence exercise, managed by McKinsey & Co, for the LBC-Rotana strategic partnership evaluation. Conducted research and advised on business development for digital / new media offering (Scoping of new broadcast technologies and analyzing the feasibility of offering content through new medium). Led engagements with 3rd party service providers (i.e. external auditors, consultants, production companies) for directing and facilitating the works assigned. Conducted process mapping analyses and organizational reviews for the optimization of resource utilization and performance.

Lebanese Army Lieutenant - Engineer

2002 - 2003 Beirut, Lebanon

• Managed engineering maintenance projects in the Properties Department of Mount-Lebanon Army HQ. • Participated in the “Damage Inspection and Estimation Committee” of the Higher Relief Commission to assess the results of the February weather storm on civilian properties within the North-Lebanon District which resulted in the disbursement of aid in excess of USD10m.

EDUCATION ‣ ‣ ‣

ESCP-EAP​, European School of Business, Diplôme d’Etudes Supérieures en Management, 2005. Ecole Supérieure des Affaires​, MBA, 2005. American University of Beirut​, Bachelor of Engineering in Civil Engineering, 2002.

PROFESSIONAL AND PERSONAL SKILLS ‣ ‣ ‣ ‣ ‣

Certified Project Management Professional (PMP), from the Project Management Institute (PMI), 2013. Trained and Experienced in Agile Project Management. Working towards my PMI-ACP certification. Exceptional leadership, management and organizational skills. Membership in professional bodies: Lebanese Order of Engineers Long distance runner (5k, 10k and half-marathon).