Section 2 1.Explain Demings quality principles ( 4 were given .1 Drive out fear 2. consistency in organization 3 Modern training ) 2.Explain Mission, Goal, Value .Who implemets them give job title.and one example) 3.Workbench for a training program 4.What should be included in a out sourcing contract. 5.Expalin Nominal data,Ordinal data,Interval and ration data. 6.Prevention control. 7.Whats is verification and validation give two examples each and out put of each. 8.Bussiness planning and evvironment planning and the third one out of the book . 9.What is a baseline.And its types. 10.Question on service level agreement.
Section 4 1.Continuous improvement (PDCA) 2.Question on Traditional quality management and Quality managemnt. 3.What will U learn from a post implemention Audit. 4.Scope, resources,quality schedule how they are connected and why we need a separate quality function. 5what are the prerequisites to quality planning. 6.PIT Who should be the members and their responsibilities. 7. Common cause of variation and Special cause of variation. 8.Question on security awareness 9.Advantages and disadvantages of COTS . 10 What is requirement tracing .