Cs5012- Software Quality Assurance

M.E Degree Examination, June/July 2008 Second Semester Computer Science and Engineering CS5012- Software Quality Assurance Part – A 10 x 2 = 20 1.Define TQM. 2.Name any 4 QC tools and its salient features. 3.Write any two process metrics and two product metrics. 4.Mention the steps in Risk Management. 5.Name the five levels of process maturity in CMM. 6.Categorize the examination criteria in the Malcolm Baldrige National Quality. 7.Classify the prototyping methods and bring out the difference between them. 8.Write any four quality management models. 9.Define MTTF. 10Write the role of customer in software quality. Part – B 5 x 16 = 80 11.Explain how the seven basic tools are applied in software development. [ 16 ] ( or ) 12.(a) With suitable illustration explain the activities in Business process Reengineering. [ 8 ] (b) Write short notes on Quality Function Deployment. [ 8 ] 13. Discuss in detail about the software reliability growth model. [ 16 ] ( or ) 14. (a) Explain about statistical process control in Software Development. [ 8 ]

(b) Write notes on Computer Aided Software Engineering. [ 8 ] 15. Describe the standards and guidelines for a quality assurance management system represented in ISO 9000. [ 16 ] ( or ) 16. (a) Explain in detail about the Malcolm Baldrige Assessment. [ 8 ] (b) Write notes on SPICE. [ 8 ] 17. Explain in detail about the activities in Software Testing. [ 16 ] ( or ) 18. Write notes on: (a) P-CMM [ 8 ] (b) Internal Auditing [ 8 ] 19. Discuss in detail about the processes in clean room Software Engineering [ 16 ] ( or ) 20. Write notes on: (a) PSP and TSP [ 8 ] (b) Defect Prevention [ 8 ]