Core Values Literacy Volunteers of Quebec believes literacy is a basic human right and is guided by the following core values: Lifelong learning Learner-centred o We are committed to providing programming and policy relevant to the learner’s needs Excellence in service standards o We are committed to providing high quality, effective literacy programming and information services o We value our volunteers and are committed to providing them with quality training and support Partnerships o We are committed to working in partnership with volunteers, funders, and other literacy networks o We are committed to teamwork, cooperation, and sharing responsibilities and resources Equal and universal access to services Diversity and inclusiveness o We treat everyone with dignity and we respect different needs and cultures Accountability & transparency o We are committed to effective, clear and open communication with funders and constituents Literacy training is a social responsibility o We are committed to serving the community