Consumer Rights

  • November 2019
  • PDF

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Your Rights as a Consumer Of Jireh Counseling and Consulting Services Mental Health, Developmental Disabilities, and Addictive Diseases State and Federal laws protect your rights as a consumer of Jireh Counseling and Consulting Services treatment programs. Below is a simplified outline of those rights: Your rights include:



The right to receive care suited to your needs.



The right to receive services that respect your dignity and protect you health.



The right to pertinent information, including the benefits and risks of your treatment, in sufficient time to make informed decisions.



The right to participate in planning your own program, and the right to request choice over the composition of the service delivery team.



The right to refuse service, unless a physician or licensed psychologist feels that refusal would be unsafe for you and others.



The right of referral to legal entities for appropriate representation, and to self-help and advocacy support services.



The right to prompt and confidential services even if you are unable to pay.



The right to request an opportunity to inspect, copy, and correct your records).



The right to exercise all civil, political, personal, privacy and property rights to which you are entitled to as a citizen.



The right to remain free of physical restraints or time-out procedures unless such measures are required for providing effective treatment or for protecting your safety or the safety of others.



The right to be free of physical abuse, including sexual abuse, and physical punishment.



The right to remain free of psychological abuse, including humiliating, threatening, and exploiting actions.



The right to file a complaint if you think any of these rights have been restricted or denied. Information on how to file a complaint or contact your Consumer's Rights Representatives is presented on a poster near the reception desk.

CR100—Consumer Rights

RevOct 08

Consumer Rights and Responsibilities Consumer Receipt & Acknowledgement of Rights: My signature below certifies that I have read AND understand completely what my rights are as a participant in Jireh Counseling And Consulting Services, Inc. program. ___________________________ Consumer Signature

______________ Date

___________________________ Consumer Name (Print) ____________________________ Staff Witness

CR100—Consumer Rights

_____________ Date

RevOct 08

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